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~isPartOf:"Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group"
~isPartOf:"Service business"
~subject:"2005-2005"
~subject:"Dienstleistungsqualität"
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Search: subject_exact:"Customer value"
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2005-2005
Dienstleistungsqualität
Customer value
19
Kundenwert
19
Beziehungsmarketing
10
Relationship marketing
10
Betriebliche Wertschöpfung
8
Value creation
8
Service quality
7
Consumer behaviour
6
Customer integration
6
Konsumentenverhalten
6
Kundenintegration
6
Customer satisfaction
5
Kundenzufriedenheit
5
Customer participation
3
Service-Dominant Logic
3
Service-dominant logic
3
Social Web
3
Social web
3
Value co-creation
3
Brand management
2
Customer service
2
Dienstleistungssektor
2
Kundenservice
2
Lieferantenmanagement
2
Markenführung
2
Marketing management
2
Marketing theory
2
Marketingmanagement
2
Marketingtheorie
2
Online retailing
2
Online-Handel
2
Service industry
2
Supplier relationship management
2
Taiwan
2
Anlageberatung
1
Befragung
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Big Data
1
Big data
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Bartosiak, Marcin
1
Bonaretti, Dario
1
Cheng, Vincent
1
Dai, Hua
1
Hu, Tao
1
Huang, Tseng-Lung
1
Hur, Won-moo
1
Hyun Kyung Kim
1
Kim, Hanna
1
Kim, Hee-Woong
1
Le Nguyen Hau
1
Lee, Bo-Yeon
1
Lee, Chia-chi
1
Lee, So-Hyun
1
Lin, Hsiao-chi
1
Lin, Tyrone T.
1
Loh, Wilson
1
Lok, Peter
1
Lui, Tsz-Wai
1
Marchesani, Daniele
1
Pham Ngoc Thuy
1
Piccoli, Gabriele
1
Rhodes, Joan
1
Salam, A. F.
1
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
Service business
International journal of hospitality management
13
Journal of retailing and consumer services
12
The service industries journal
12
Journal of business research : JBR
8
International journal of contemporary hospitality management
6
Journal of hospitality and tourism insights
6
Journal of service research : JSR
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Journal of service management
5
The TQM journal : the international review of organizational improvement
5
The journal of services marketing
5
Industrial marketing management : the international journal for industrial and high-tech firms
4
International journal of services and operations management
4
Journal of air transport management
4
Journal of service theory and practice : JSTP
4
International journal of services, economics and management
3
Journal of strategic marketing
3
Management decision : MD
3
Australasian marketing journal
2
Cogent business & management
2
Faculty & research / Insead : working paper series
2
International journal of electronic customer relationship management : IJECRM
2
International journal of productivity and quality management : IJPQM
2
International journal of retail & distribution management
2
Journal of customer behaviour
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of hospitality marketing & management
2
Journal of retailing
2
Journal of travel and tourism marketing
2
Marketing theory
2
The international journal of bank marketing : IJBM
2
Tourism management : research, policies, practice
2
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
1
Academic journal of economic studies
1
Acta Universitatis Danubius / Oeconomica
1
Acta Wexionensia
1
American economic journal : a journal of the American Economic Association
1
Asia Pacific business review
1
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ECONIS (ZBW)
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1
"What can I(S) do for you?" : how technology enables service providers to elicit customers' preferences and deliver personalized service
Bonaretti, Dario
;
Bartosiak, Marcin
;
Lui, Tsz-Wai
; …
- In:
Information & management : the internat. journal of …
57
(
2020
)
6
,
pp. 1-13
Persistent link: https://www.econbiz.de/10012293431
Saved in:
2
Integrative qualities and dimensions of social commerce : toward a unified view
Hu, Tao
;
Dai, Hua
;
Salam, A. F.
- In:
Information & management : the internat. journal of …
56
(
2019
)
2
,
pp. 249-270
Persistent link: https://www.econbiz.de/10011997635
Saved in:
3
Decisional factors leading to the reuse of an on-demand ride service
Lee, So-Hyun
;
Lee, Bo-Yeon
;
Kim, Hee-Woong
- In:
Information & management : the internat. journal of …
56
(
2019
)
4
,
pp. 493-506
Persistent link: https://www.econbiz.de/10012028908
Saved in:
4
Creating a commercially compelling smart service encounter
Huang, Tseng-Lung
- In:
Service business
12
(
2018
)
2
,
pp. 357-377
Persistent link: https://www.econbiz.de/10011915069
Saved in:
5
Critical success factors in relationship management for services outsourcing
Rhodes, Joan
;
Lok, Peter
;
Loh, Wilson
;
Cheng, Vincent
- In:
Service business
10
(
2016
)
1
,
pp. 59-86
Persistent link: https://www.econbiz.de/10011722157
Saved in:
6
Customer participation to co-create value in human transformative services : a study of higher education and health care services
Le Nguyen Hau
;
Pham Ngoc Thuy
- In:
Service business
10
(
2016
)
3
,
pp. 603-628
Persistent link: https://www.econbiz.de/10011722401
Saved in:
7
Investigation of the relationship between service values and loyalty behaviors under high commitment
Hur, Won-moo
;
Hyun Kyung Kim
;
Kim, Hanna
- In:
Service business
7
(
2013
)
1
,
pp. 103-119
Persistent link: https://www.econbiz.de/10009728543
Saved in:
8
Analysis of customer profit contribution for banks with the concept of marketing mix strategy between 4Cs and 5Ps
Lin, Tyrone T.
;
Lee, Chia-chi
;
Lin, Hsiao-chi
- In:
Service business
7
(
2013
)
1
,
pp. 37-59
Persistent link: https://www.econbiz.de/10009728552
Saved in:
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