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~isPartOf:"International journal of electronic customer relationship management : IJECRM"
~isPartOf:"Organizational data mining : leveraging enterprise data resources for optimal performance"
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Data Mining
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Ranjan, Jayanthi
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International journal of electronic customer relationship management : IJECRM
Organizational data mining : leveraging enterprise data resources for optimal performance
Technological forecasting & social change : an international journal
127
Journal of business research : JBR
75
International journal of production research
71
European journal of operational research : EJOR
69
International journal of business information systems : IJBIS
69
Journal of information & knowledge management : JIKM
62
Tourism management : research, policies, practice
46
Journal of retailing and consumer services
41
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
39
SpringerLink / Bücher
38
Information systems and e-business management : ISeB
37
Decision support systems : DSS ; the international journal
34
IEEE transactions on engineering management : EM
32
Electronic commerce research
31
International Journal of Information Technology & Decision Making (IJITDM)
31
Knowledge and information systems : an international journal
30
European Journal of Operational Research
28
HMD : Praxis der Wirtschaftsinformatik
28
Industrial marketing management : the international journal for industrial and high-tech firms
27
International journal of accounting information systems
27
Information technology and management
26
International journal of forecasting
25
Computers & operations research : and their applications to problems of world concern ; an international journal
24
International journal of production economics
24
International Journal of Data Analysis Techniques and Strategies
23
International journal of hospitality management
22
Journal of management information systems : JMIS
22
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
20
International journal of information technology and management : IJITM
20
Journal of management analytics
20
Business process management journal
19
International journal of networking and virtual organisations : IJNVO
19
Journal of emerging technologies in Accounting
19
Journal of organizational computing and electronic commerce
18
Springer eBook Collection
18
Business horizons
17
Decision analytics journal
17
Journal of Information & Knowledge Management (JIKM)
17
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ECONIS (ZBW)
36
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1
Evaluating the satisfaction index using automated interaction service and customer knowledgebase : a big data approach to CRM
Chiranjeevi, H. S.
;
Shenoy, Manjula K.
;
Diwakaruni, Syam S.
- In:
International journal of electronic customer …
12
(
2019
)
1
,
pp. 21-39
Persistent link: https://www.econbiz.de/10012253350
Saved in:
2
A multi-objective optimisation model for assignment of service to bank customers by using
data
mining
and simulation
Firouzabadi, Seyed Mohammad Ali Khatami
;
Taghavifard, …
- In:
International journal of electronic customer …
11
(
2017/2018
)
3
,
pp. 237-255
Persistent link: https://www.econbiz.de/10011966939
Saved in:
3
Social customer relationship management, election and political campaign
Muhammad Anshari
;
Mohammad Nabil Almunawar
- In:
International journal of electronic customer …
11
(
2017/2018
)
4
,
pp. 332-346
Persistent link: https://www.econbiz.de/10011989791
Saved in:
4
Improving customer loyalty evaluation methods in the grocery retail industry : a
data
mining
approach
Khodabandehlou, Samira
;
NikNafs, Ali Akbar
- In:
International journal of electronic customer …
10
(
2016
)
2/4
,
pp. 158-178
Persistent link: https://www.econbiz.de/10011688029
Saved in:
5
Improving retail banking loans recovery via
data
mining
techniques : a case study from Indian market
Ravi, Vadlamani
;
Koparkar, Sagar
;
Raju, N. Prudhvi
; …
- In:
International journal of electronic customer …
9
(
2015
)
2/3
,
pp. 189-201
Persistent link: https://www.econbiz.de/10011586459
Saved in:
6
Social customer relationship management and student empowerment in online learning systems
Anshari, M.
;
Alas, Y.
;
Yunus, N.
;
Sabtu, N. I.
;
Hamid, M. H.
- In:
International journal of electronic customer …
9
(
2015
)
2/3
,
pp. 104-121
Persistent link: https://www.econbiz.de/10011586438
Saved in:
7
A content analysis of online promotion strategies among different types of websites
Cheng, F. F.
;
Wu, C. S.
;
Huang, Y. T.
- In:
International journal of electronic customer …
7
(
2013
)
3/4
,
pp. 208-218
Persistent link: https://www.econbiz.de/10010396374
Saved in:
8
Analytical CRM in banking and finance using SVM : a modified active learning-based rule extraction approach
Farquad, M. A. H.
;
Ravi, V.
;
Raju, S. Bapi
- In:
International journal of electronic customer …
6
(
2012
)
1
,
pp. 48-73
Persistent link: https://www.econbiz.de/10009578910
Saved in:
9
An integrated AHP-RFM method to banking customer segmentation
Rezaeinia, Seyed Mahdi
;
Keramati, Abbas
;
Albadvi, Amir
- In:
International journal of electronic customer …
6
(
2012
)
2
,
pp. 153-168
Persistent link: https://www.econbiz.de/10009630948
Saved in:
10
An approach to optimised customer segmentation and profiling using RFM, LTV, and demographic features
Namvar, Morteza
;
Khakabimamaghani, Sahand
;
Gholamian, …
- In:
International journal of electronic customer …
5
(
2011
)
3/4
,
pp. 220-235
Persistent link: https://www.econbiz.de/10009489261
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