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~isPartOf:"International journal of retail and distribution management"
~subject:"E-commerce"
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Search: subject:"Verbraucherzufriedenheit"
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E-commerce
Customer satisfaction
28
Kundenzufriedenheit
28
Consumer behaviour
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Einzelhandel
15
Retail trade
15
Beziehungsmarketing
12
Relationship marketing
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Dienstleistungsqualität
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Ateş, Mustafa Fikret
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International journal of retail and distribution management
Journal of retailing and consumer services
46
International journal of electronic marketing and retailing : IJEMR
17
Journal of internet commerce
17
International journal of electronic customer relationship management : IJECRM
16
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
14
International journal of business information systems : IJBIS
13
Asia Pacific journal of marketing and logistics
10
International journal of e-business research : an official publication of the Information Resources Management Association
10
Cogent business & management
8
Information systems and e-business management : ISeB
8
International journal of hospitality management
8
Journal of business research : JBR
8
Service business
8
The service industries journal
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
Electronic commerce research and applications
7
Journal of travel and tourism marketing
7
Electronic markets : the international journal on networked business
6
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
6
International journal of quality & reliability management
6
International journal of quality and service sciences
6
International journal of electronic business
5
International journal of production economics
5
International journal of public sector performance management : IJPSPM
5
Journal of Contemporary Issues in Business and Government
5
Journal of customer behaviour
5
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
5
The TQM journal : the international review of organizational improvement
5
Administrative Sciences : open access journal
4
African journal of science, technology, innovation and development : AJSTID
4
Electronic commerce research
4
Global business and finance review
4
Industrial marketing management : the international journal for industrial and high-tech firms
4
International journal of internet marketing and advertising : IJIMA
4
International journal of services and operations management : IJSOM
4
International journal of services technology and management
4
International journal of services technology and management : IJSTM
4
Journal of Asian finance, economics and business : JAFEB
4
Journal of electronic commerce research : JECR
4
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ECONIS (ZBW)
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1
Presenting products on websites : the importance of information quality criteria for online shoppers
Amsl, Sarah
;
Watson, Iain
;
Teller, Christoph
;
Wood, Steve
- In:
International journal of retail and distribution management
51
(
2023
)
9/10
,
pp. 1213-1238
Persistent link: https://www.econbiz.de/10014484078
Saved in:
2
The impact of e-retail usage on relative retail patronage formation
Yokoyama, Narimasa
;
Azuma, Nobukazu
;
Kim, Woonho
- In:
International journal of retail and distribution management
51
(
2023
)
13
,
pp. 16-32
Persistent link: https://www.econbiz.de/10014484183
Saved in:
3
Offline-to-online and online-to-offline (a reciprocal O2O model) : re-patronage in an omni-channel
Liao, Shu-Hsien
;
Hu, Da-Chian
;
Liu, Hui-Ling
- In:
International journal of retail and distribution management
52
(
2024
)
3
,
pp. 341-354
Persistent link: https://www.econbiz.de/10014513281
Saved in:
4
How footwear companies can use online CX to WOW customers
Silva, Susana C.
;
Dias, Joana Carmo
;
Braga, Beatriz
- In:
International journal of retail and distribution management
51
(
2023
)
4
,
pp. 465-483
Persistent link: https://www.econbiz.de/10014281078
Saved in:
5
The acquirements of e-service quality in fashion e-storescapes : mediating effect in an S-O-R model
Türkdemir, Pınar
;
Yıldız, Erkan
;
Ateş, Mustafa Fikret
- In:
International journal of retail and distribution management
51
(
2023
)
6
,
pp. 755-772
Persistent link: https://www.econbiz.de/10014281102
Saved in:
6
Service quality dimensions in the manufacturer-distributor dyadic relationship : manufacturer-to-distributor context
Trivedi, Sunil Dutt
;
Nigam, Abhinav
;
Pareek, Ashutosh
- In:
International journal of retail and distribution management
51
(
2023
)
3
,
pp. 407-423
Persistent link: https://www.econbiz.de/10013552719
Saved in:
7
Success factors driving consumer reuse intention of mobile shopping application channel
Tseng, Timmy H.
;
Lee, Crystal T.
;
Huang, Hsiao-Ting
; …
- In:
International journal of retail and distribution management
50
(
2022
)
1
,
pp. 76-99
Persistent link: https://www.econbiz.de/10012798303
Saved in:
8
Identifying value-creating aspects in luxury hotel services via third-party online reviews : a cross-cultural study
Tsiotsou, Rodoula H.
- In:
International journal of retail and distribution management
50
(
2022
)
2
,
pp. 183-205
Persistent link: https://www.econbiz.de/10013397924
Saved in:
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