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~isPartOf:"Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education"
~subject:"Beziehungsmarketing"
~subject:"Relationship marketing"
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Beziehungsmarketing
Relationship marketing
Consumer behaviour
94
Konsumentenverhalten
94
Hotel industry
60
Hotellerie
60
Customer satisfaction
53
Kundenzufriedenheit
53
Dienstleistungsqualität
49
Service quality
49
Tourism
49
Tourismus
49
Destination management
45
Destinationsmanagement
45
Tourism marketing
45
Tourismusmarketing
45
Tourism industry
41
Tourismuswirtschaft
41
Brand image
38
Markenimage
38
Holiday behaviour
37
Urlaubsverhalten
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Brand management
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Markenführung
34
Gastronomie
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Restaurant industry
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Corporate social responsibility
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22
Hospitality industry
22
Emotion
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USA
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United States
16
Hospital
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Krankenhaus
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Social Web
15
Social web
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destination image
15
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14
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Kim, Eojina
5
Mattila, Anna S.
4
So, Kevin Kam Fung
4
Tanford, Sarah
4
Tang, Liang
4
Hanks, Lydia
3
Li, Xiang
3
Line, Nathaniel D.
3
Raab, Carola
3
Back, Ki-Joon
2
Baker, Melissa A.
2
Chi, Christina Geng-qing
2
Han, Heesup
2
Hyun, Sunghyup Sean
2
Kim, Kawon Kathy
2
Kim, Wansoo
2
Kim, Woo Gon
2
Lee, Seonjeong
2
Miao, Li
2
Ok, Chihyung
2
Qu, Hailin
2
Wu, Luorong
2
Ye, Shun
2
Abrahams, Alan
1
Agyeiwaah, Elizabeth
1
Albus, Heidi
1
Ali, Mohamed Ahmed
1
Aluri, Ajay
1
Arici, Hasan Evrim
1
Arteaga-Moreno, Francisco
1
Asatryan, Vahagn S.
1
Back, Ki-joon
1
Bai, Billy
1
Baloglu, Seyhmus
1
Berezan, Orie
1
Berry, Riley
1
Boon Liat Cheng
1
Bosselman, Robert
1
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1
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
Journal of business research : JBR
650
Journal of retailing and consumer services
582
Industrial marketing management : the international journal for industrial and high-tech firms
406
International journal of hospitality management
280
SpringerLink / Bücher
258
The journal of services marketing
225
The journal of business & industrial marketing
193
The service industries journal
187
Journal of the Academy of Marketing Science
172
Journal of strategic marketing
169
International journal of electronic customer relationship management : IJECRM
140
Journal of marketing
124
International journal of contemporary hospitality management
120
Journal of travel and tourism marketing
118
Journal of service research : JSR
117
Journal of hospitality marketing & management
115
The journal of product & brand management
111
Tourism management : research, policies, practice
111
Asia Pacific journal of marketing and logistics
107
The journal of brand management : an international journal
107
Journal of service management
106
Marketing intelligence & planning
106
Journal of retailing
103
Cogent business & management
102
Gabler Edition Wissenschaft
102
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
100
Psychology & marketing
100
European journal of marketing : EJM
95
Services marketing quarterly
94
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
86
The international journal of bank marketing : IJBM
85
Journal of marketing management : MM
82
Service business
80
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
78
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
74
The international review of retail, distribution and consumer research
74
Journal of financial services marketing : JFSM
70
Business horizons
69
Springer eBook Collection / Business and Economics
69
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ECONIS (ZBW)
76
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1
Instant karma : how the karmic-investment mindset affects customer engagement with corporate charitable giving requests
Xue, Xunyue
;
Mattila, Anna S.
- In:
Journal of hospitality & tourism research : JHTR ; the …
48
(
2024
)
4
,
pp. 770-782
Persistent link: https://www.econbiz.de/10014633713
Saved in:
2
The role of cultural differences in customer retention : evidence from the high-contact service industry
Fam, Kim Shyan
;
Boon Liat Cheng
;
Cham Tat Huei
;
Yi, …
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
1
,
pp. 257-288
Persistent link: https://www.econbiz.de/10014230003
Saved in:
3
How self-identity and social identity grow environmentally sustainable restaurants' brand communities via social rewards
Jang, Yoon Jung
;
Kim, Eojina
- In:
Journal of hospitality & tourism research : JHTR ; the …
48
(
2024
)
3
,
pp. 516-532
Persistent link: https://www.econbiz.de/10014633600
Saved in:
4
Social justice or social stigma? : hotel customers' perception on branded hotel used as quarantine facility
Hsu, Fu Chieh
;
Agyeiwaah, Elizabeth
;
Liu, Jing
;
Scott, Noel
- In:
Journal of hospitality & tourism research : JHTR ; the …
48
(
2024
)
5
,
pp. 851-867
Persistent link: https://www.econbiz.de/10014633777
Saved in:
5
It takes a village! : customer value co-creation behavior in restaurant social media-based brand community
Song, Jahyun
;
Qu, Hailin
;
Li, Xiang
- In:
Journal of hospitality & tourism research : JHTR ; the …
48
(
2024
)
2
,
pp. 327-352
Persistent link: https://www.econbiz.de/10014633506
Saved in:
6
How inspiring! : the impact of repurposed design on customer inspiration and repurchase intention
Wu, Luorong
;
Fan, Alei
;
Wang, Peihao
- In:
Journal of hospitality & tourism research : JHTR ; the …
48
(
2024
)
4
,
pp. 639-656
Persistent link: https://www.econbiz.de/10014633668
Saved in:
7
Is a robot barista better than a human barista? : a moderating role of type of service providers
Hwang, Jinsoo
;
Kim, Jinkyung Jenny
;
Choe, Ja Young
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
48
(
2024
)
6
,
pp. 1035-1050
Persistent link: https://www.econbiz.de/10014633831
Saved in:
8
Marketing a destination brand image to Muslim tourists : does accessibility to cultural needs matter in developing brand loyalty?
Wisker, Zazli Lily
;
Kadirov, Djavlonbek
;
Nizar, Jithin
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
1
,
pp. 84-105
Persistent link: https://www.econbiz.de/10014229970
Saved in:
9
Loyalty as a guide to organizational retention : applying moral foundation theory to hospitality
McGinley, Sean
;
Shi, Xiaolin
- In:
Journal of hospitality & tourism research : JHTR ; the …
48
(
2024
)
2
,
pp. 225-248
Persistent link: https://www.econbiz.de/10014633469
Saved in:
10
Is hotel technology a double-edged sword on customer experience? : a mixed-method approach using big data
Park, Hyekyung
;
Lee, Minwoo
;
Back, Ki-Joon
;
DeFranco, Agnes
- In:
Journal of hospitality & tourism research : JHTR ; the …
48
(
2024
)
5
,
pp. 881-894
Persistent link: https://www.econbiz.de/10014633779
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