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~isPartOf:"Journal of retailing"
~isPartOf:"Journal of strategic marketing"
~language:"eng"
~subject:"Relationship marketing"
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Subject
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Relationship marketing
E-commerce
63
Electronic Commerce
63
Online retailing
39
Online-Handel
39
Consumer behaviour
31
Einzelhandel
31
Konsumentenverhalten
31
Retail trade
31
Distribution channel
20
Vertriebsweg
20
Beziehungsmarketing
17
Internet marketing
14
Online-Marketing
14
Internet
9
Customer satisfaction
7
Dienstleistungsqualität
7
Kundenzufriedenheit
7
Service quality
7
Marketing management
6
Marketingmanagement
6
Retailing
6
Food retailing
5
Lebensmitteleinzelhandel
5
Multichannel retailing
5
Bibliometrics
4
Bibliometrie
4
Digitalisierung
4
Digitization
4
Firm performance
4
Innovation adoption
4
Innovationsakzeptanz
4
Meta-Analyse
4
Meta-analysis
4
Multichannel strategy
4
Multikanalvertrieb
4
Personalisierung
4
Personalization
4
Preismanagement
4
Pricing strategy
4
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Article
17
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17
Aufsatz in Zeitschrift
17
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English
Author
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Neslin, Scott A.
3
Anderl, Eva
2
Hult, G. Tomas M.
2
Pauwels, Koen
2
Schumann, Jan Hendrik
2
Zhang, Yufei
2
Bilgicer, Tolga
1
Breugelmans, Els
1
Butaney, Bhupin
1
Butaney, Gul
1
Calantone, Roger J.
1
Campo, Katia
1
Chen, Lin
1
Chiang, Jeongwen
1
Colton, Deborah
1
Frazer, Lorelle
1
Hair, Neil
1
Harrigan, Paul
1
Ibbotson, Patrick
1
Islam, Hafizul
1
Jebarajakirthy, Charles
1
Jedidi, Kamel
1
Konuş, Umut
1
Kremez, Zhanna
1
Kunz, Werner
1
Lamey, Lien
1
Landers, V. Myles
1
Langerak, Fred
1
Lehmann, Donald R.
1
Li, Jing
1
Mathwick, Charla
1
Melis, Kristina
1
Morgeson, Forrest V.
1
Moriuchi, Emi
1
März, Armin
1
Quach, Sara
1
Ramsey, Elaine
1
Ratchford, Brian Thomas
1
Roy, Sanjit Kumar
1
Sekhon, Harjit
1
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Published in...
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Journal of retailing
Journal of strategic marketing
Journal of retailing and consumer services
46
International journal of electronic customer relationship management : IJECRM
38
Journal of business research : JBR
26
Industrial marketing management : the international journal for industrial and high-tech firms
20
International journal of business information systems : IJBIS
20
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
17
International journal of e-business research : an official publication of the Information Resources Management Association
16
International journal of internet marketing and advertising : IJIMA
16
International journal of electronic marketing and retailing : IJEMR
15
Electronic commerce research
14
The journal of business & industrial marketing
14
Journal of internet commerce
13
Asia Pacific journal of marketing and logistics
12
Journal of electronic commerce research : JECR
12
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
12
Electronic markets : the international journal on networked business
11
The service industries journal
11
International journal of electronic commerce : IJEC
10
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
9
Information systems and e-business management : ISeB
9
International journal of retail & distribution management
9
Journal of marketing
9
Journal of open innovation : technology, market, and complexity
9
International journal of networking and virtual organisations : IJNVO
8
Cogent business & management
7
Journal of global information management : an official publication of the Information Resources Management Association
7
Journal of management information systems : JMIS
7
Journal of the Academy of Marketing Science
7
Technological forecasting & social change : an international journal
7
Electronic commerce research and applications
6
International journal of production research
6
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
6
International journal of technology marketing : IJTMkt
6
Journal of operations management
6
Journal of organizational computing and electronic commerce
6
The journal of services marketing
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Business horizons
5
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Source
All
ECONIS (ZBW)
17
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17
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date (oldest first)
1
Multichannel customer purchase behavior and long tail effects in the fashion goods market
Ratchford, Brian Thomas
;
Soysal, Gonca
;
Zentner, Alejandro
- In:
Journal of retailing
99
(
2023
)
1
,
pp. 46-65
Persistent link: https://www.econbiz.de/10014283357
Saved in:
2
Collaboration, communication, support, and relationships in the context of e-commerce within the franchising sector
Kremez, Zhanna
;
Frazer, Lorelle
;
Quach, Sara
;
Thaichon, Park
- In:
Journal of strategic marketing
30
(
2022
)
2
,
pp. 137-159
Persistent link: https://www.econbiz.de/10013170054
Saved in:
3
The omnichannel continuum : integrating online and offline channels along the customer journey
Neslin, Scott A.
- In:
Journal of retailing
98
(
2022
)
1
,
pp. 111-132
Persistent link: https://www.econbiz.de/10013207544
Saved in:
4
Information search and product returns across mobile and traditional online channels
Zhang, Yufei
;
Voorhees, Clay M.
;
Chen, Lin
;
Chiang, Jeongwen
- In:
Journal of retailing
98
(
2022
)
2
,
pp. 260-276
Persistent link: https://www.econbiz.de/10013364282
Saved in:
5
Future of brick and mortar retailing : how will it survive and thrive?
Sheth, Jagdish N.
- In:
Journal of strategic marketing
29
(
2021
)
7
,
pp. 598-607
Persistent link: https://www.econbiz.de/10012608880
Saved in:
6
Engagement with chatbots versus augmented reality interactive technology in e-commerce
Moriuchi, Emi
;
Landers, V. Myles
;
Colton, Deborah
; …
- In:
Journal of strategic marketing
29
(
2021
)
5
,
pp. 375-389
Persistent link: https://www.econbiz.de/10012588436
Saved in:
7
An experimental based investigation into the effects of website interactivity on customer behavior in on-line purchase context
Islam, Hafizul
;
Jebarajakirthy, Charles
;
Shankar, Amit
- In:
Journal of strategic marketing
29
(
2021
)
2
,
pp. 117-140
Persistent link: https://www.econbiz.de/10012484043
Saved in:
8
Antecedents and consequences of customer satisfaction : do they differ across online and offline purchases?
Hult, G. Tomas M.
;
Sharma, Pratyush Nidhi
;
Morgeson, …
- In:
Journal of retailing
95
(
2019
)
1
,
pp. 10-23
Persistent link: https://www.econbiz.de/10012102908
Saved in:
9
Helping firms reduce complexity in multichannel online data : a net taxonomy-based approach for customer journeys
Anderl, Eva
;
Schumann, Jan Hendrik
;
Kunz, Werner
- In:
Journal of retailing
92
(
2016
)
2
,
pp. 185-203
Persistent link: https://www.econbiz.de/10011505019
Saved in:
10
Nonmonetary customer value contributions in free e-services
Anderl, Eva
;
März, Armin
;
Schumann, Jan Hendrik
- In:
Journal of strategic marketing
24
(
2016
)
3/4
,
pp. 175-189
Persistent link: https://www.econbiz.de/10011591899
Saved in:
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