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~isPartOf:"Journal of retailing and consumer services"
~subject:"Relationship marketing"
~subject:"Strategic management"
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Subject
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Relationship marketing
Strategic management
Consumer behaviour
772
Konsumentenverhalten
772
Beziehungsmarketing
582
Einzelhandel
325
Retail trade
325
Customer satisfaction
303
Kundenzufriedenheit
303
Brand management
286
Markenführung
286
Dienstleistungsqualität
240
Service quality
240
Brand image
180
Markenimage
180
Brand
147
Markenartikel
145
Online retailing
114
Online-Handel
114
Social Web
95
Social web
95
Internet marketing
79
Marketing management
79
Marketingmanagement
79
Online-Marketing
79
Customer service
75
Kundenservice
74
Confidence
70
Vertrauen
70
E-commerce
69
Electronic Commerce
69
Lieferkette
67
Supply chain
67
Emotion
63
Customer integration
61
Kundenintegration
61
Distribution channel
56
Vertriebsweg
56
Viral marketing
54
Virales Marketing
54
Corporate Social Responsibility
49
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5
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591
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592
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592
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2
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2
Collection of articles of several authors
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Sammelwerk
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English
592
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Prentice, Catherine
11
Lombart, Cindy
9
Park, Jungkun
7
Hollebeek, Linda D.
6
Klaus, Philipp
6
Louis, Didier
6
Mortimer, Gary
6
Agag, Gomaa
5
Khan, Imran
5
Molinillo, Sebastian
5
Rana, Nripendra P.
5
Das, Gopal
4
Fazal-e-Hasan, Syed
4
Han, Xiaoyun
4
Kuppelwieser, Volker
4
Loureiro, Sandra Maria Correia
4
Pantano, Eleonora
4
Quach, Sara
4
Seger-Guttmann, Tali
4
Söderlund, Magnus
4
Thaichon, Park
4
Abdelmoety, Ziad Hassan
3
Anaya-Sánchez, Rafael
3
Arndt, Aaron D.
3
Bilgihan, Anil
3
Cambra-Fierro, Jesús
3
Carlson, Jamie
3
Cheah, Jun-Hwa
3
Dwivedi, Yogesh Kumar
3
Elms, Jonathan
3
Frasquet Deltoro, Marta
3
Gong, Taeshik
3
Harun, Ahasan
3
Islam, Jamid Ul
3
Japutra, Arnold
3
Karande, Kiran
3
Kumar, Vikas
3
Park, Eunil
3
Poncin, Ingrid
3
Prybutok, Victor R.
3
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Published in...
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Journal of retailing and consumer services
Journal of business research : JBR
894
SpringerLink / Bücher
725
Industrial marketing management : the international journal for industrial and high-tech firms
522
International journal of hospitality management
324
Strategic management journal
261
Springer eBook Collection
253
The journal of services marketing
228
Technological forecasting & social change : an international journal
226
The journal of business & industrial marketing
221
The service industries journal
199
Gabler Edition Wissenschaft
193
Journal of strategic marketing
193
Journal of the Academy of Marketing Science
185
Long range planning : LRP ; international journal of strategic management
185
Harvard business review : HBR
183
Harvard-Business-Manager : das Wissen der Besten
177
Business horizons
168
Journal of business strategy
148
Management decision : MD
146
International journal of electronic customer relationship management : IJECRM
142
Cogent business & management
141
Strategy & leadership : a publication of Strategic Leadership Forum
139
International journal of contemporary hospitality management
137
Journal of business ethics : JOBE
137
Journal of marketing
130
International journal of production economics
129
Tourism management : research, policies, practice
127
Journal of strategy and management
126
Business strategy and the environment
125
Journal of hospitality marketing & management
123
Journal of service research : JSR
121
Springer eBook Collection / Business and Economics
120
European journal of marketing : EJM
115
Journal of travel and tourism marketing
115
Asia Pacific journal of marketing and logistics
113
Journal of service management
113
Premier reference source
112
The journal of product & brand management
112
International journal of business information systems : IJBIS
110
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ECONIS (ZBW)
592
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1
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10
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592
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date (oldest first)
1
Understanding the relationship between marketing analytics, customer agility, and customer satisfaction : a longitudinal perspective.
Agag, Gomaa
;
Shehawy, Yasser Moustafa
;
Almoraish, Ahmed
; …
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014462263
Saved in:
2
Customer definitions of moral value for retail brands : a qualitative understanding
Wei, Yunyi
;
Sit, Kokho
;
Ekinci, Yuksel
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014462367
Saved in:
3
Content marketing in the social media platform : examining the effect of content creation modes on the payoff of participants
Zhang, Xiaojing
;
Zhang, Yulin
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014462164
Saved in:
4
Is online-to-offline customer care support essential for consumer service?
Sarkar, Biswajit
;
Dey, Bikash Koli
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-29
Persistent link: https://www.econbiz.de/10014373304
Saved in:
5
Hey Google, I trust you! : the consequences of brand anthropomorphism in voice-based artificial intelligence contexts
Patrizi, Michela
;
Šerić, Maja
;
Vernuccio, Maria
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014462234
Saved in:
6
The impact of reverse logistics process coordination on third party relationship quality : a moderated mediation model for multichannel retailers in the fashion industry
Haq, Mahin
;
Moazzam, Muhammad
;
Khan, Abdul Salam
; …
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014303379
Saved in:
7
Integrated banking channel service quality (IBCSQ) : role of IBCSQ for building consumers' relationship quality and brand equity
Sreejesh, S.
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014460872
Saved in:
8
The impact of adopting customization policy and sustainability for improving consumer service in a dual-channel retailing
Chauhan, Ruchi
;
Majumder, Arunava
;
Kumar, Varun
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-25
Persistent link: https://www.econbiz.de/10014372646
Saved in:
9
Customer deviance in retailing : managers' emotional support and employees' affective wellbeing
Mayr, Kathrin
;
Teller, Christoph
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014253513
Saved in:
10
Customer inspiration in retailing : the role of perceived novelty and customer loyalty across offline and online channels
Frasquet Deltoro, Marta
;
Ieva, Marco
;
Mollá Descals, …
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014460825
Saved in:
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