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~isPartOf:"Journal of strategic marketing"
~subject:"Vertrauen"
~type_genre:"Aufsatz in Zeitschrift"
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Search: subject_exact:"Kundennähe"
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Vertrauen
Beziehungsmarketing
161
Relationship marketing
161
Consumer behaviour
60
Konsumentenverhalten
60
Customer satisfaction
38
Kundenzufriedenheit
38
Marketing management
28
Marketingmanagement
28
Dienstleistungsqualität
26
Service quality
26
Social Web
22
Social web
22
Brand management
21
Lieferantenmanagement
21
Markenführung
21
Supplier relationship management
21
Customer integration
18
Kundenintegration
18
Brand image
16
Markenimage
16
Betriebliche Wertschöpfung
15
Confidence
15
Value creation
15
Customer value
14
Kundenwert
14
Internet marketing
13
Online-Marketing
13
Einzelhandel
11
Retail trade
11
Structural equation model
10
Strukturgleichungsmodell
10
relationship marketing
10
Brand
9
Markenartikel
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Online retailing
8
Online-Handel
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Strategic management
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Aufsatz in Zeitschrift
Article in journal
15
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English
15
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Roy, Sanjit Kumar
2
Balaji, M. S.
1
Ekinici, Yuksel
1
Eshghi, Abdolreza
1
Feistel, Matthias S. G.
1
Gravier, Michael J.
1
Gudergan, Siegfried
1
Hani, Umme
1
Hazzam, Joe
1
Hong, Soonkwan
1
Islam, Hafizul
1
Jain, Devendra
1
Japutra, Arnold
1
Jebarajakirthy, Charles
1
Kattiyapornpong, Uraiporn
1
MacIntyre, Faye S.
1
Megicks, Phil
1
Pandey, Neeraj
1
Peng, Siqing
1
Prybutok, Victor R.
1
Randall, Wesley S.
1
Ringle, Christian M.
1
Roy, Sanjit
1
Roy, Saptrshi
1
Schirmer, Nadine Andrea
1
Shankar, Amit
1
Simkin, Lyndon
1
Singh, Tripti
1
Soparnot, Richard
1
Srivastava, Vibhava
1
Tripathi, Avinash
1
Wang, Yong Jian
1
Wei, Yujie
1
Wickramasinghe, Ananda
1
Wilkins, Stephen
1
Xie, Yi
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Journal of strategic marketing
Journal of retailing and consumer services
58
Journal of business research : JBR
37
Industrial marketing management : the international journal for industrial and high-tech firms
29
International journal of hospitality management
20
The journal of business & industrial marketing
18
Asia Pacific journal of marketing and logistics
17
The service industries journal
16
International journal of electronic marketing and retailing : IJEMR
14
The journal of services marketing
14
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
12
The international journal of bank marketing : IJBM
12
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
11
Journal of business-to-business marketing
11
Journal of financial services marketing : JFSM
11
Journal of hospitality marketing & management
11
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
11
Cogent business & management
10
Journal of travel and tourism marketing
10
European journal of marketing : EJM
9
International journal of electronic customer relationship management : IJECRM
9
International journal of retail & distribution management
9
Service business
8
Services marketing quarterly
8
International journal of contemporary hospitality management
7
Journal of business ethics : JOBE
7
Journal of global marketing
7
Journal of service management
7
Journal of service research : JSR
7
International journal of bank marketing
6
International journal of internet marketing and advertising : IJIMA
6
International journal of technology marketing : IJTMkt
6
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
6
Journal of internet commerce
6
Market : review for marketing theory and practice
6
Marketing intelligence & planning
6
Psychology & marketing
6
The international review of retail, distribution and consumer research
6
The journal of product & brand management
6
Australasian marketing journal
5
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ECONIS (ZBW)
15
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1
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10
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15
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date (oldest first)
1
Consumers' propensity for rollover service contracts : the influences of perceived value, convenience and trust on service loyalty
Wilkins, Stephen
;
Hazzam, Joe
;
Megicks, Phil
- In:
Journal of strategic marketing
31
(
2023
)
3
,
pp. 516-531
Persistent link: https://www.econbiz.de/10014304907
Saved in:
2
Reviving social banking using relationship quality dynamics in a developing country
Hani, Umme
;
Wickramasinghe, Ananda
;
Kattiyapornpong, …
- In:
Journal of strategic marketing
29
(
2021
)
7
,
pp. 574-597
Persistent link: https://www.econbiz.de/10012608879
Saved in:
3
An experimental based investigation into the effects of website interactivity on customer behavior in on-line purchase context
Islam, Hafizul
;
Jebarajakirthy, Charles
;
Shankar, Amit
- In:
Journal of strategic marketing
29
(
2021
)
2
,
pp. 117-140
Persistent link: https://www.econbiz.de/10012484043
Saved in:
4
Does price tolerance depend upon the type of product in e-retailing? : role of customer satisfaction, trust, loyalty, and perceived value
Pandey, Neeraj
;
Tripathi, Avinash
;
Jain, Devendra
;
Roy, …
- In:
Journal of strategic marketing
28
(
2020
)
6
,
pp. 522-541
Persistent link: https://www.econbiz.de/10012313919
Saved in:
5
The link between customer satisfaction and loyalty : the moderating role of customer characteristics
Schirmer, Nadine Andrea
;
Ringle, Christian M.
; …
- In:
Journal of strategic marketing
26
(
2018
)
4
,
pp. 298-317
Persistent link: https://www.econbiz.de/10011903301
Saved in:
6
Modelling customer advocacy : a PLS path modeling approach
Roy, Sanjit
- In:
Journal of strategic marketing
23
(
2015
)
5
,
pp. 380-398
Persistent link: https://www.econbiz.de/10011479430
Saved in:
7
Effects of relationship benefits and relationship proneness on relationship outcomes : a three-country comparison
Wei, Yujie
;
MacIntyre, Faye S.
;
Soparnot, Richard
- In:
Journal of strategic marketing
23
(
2015
)
5
,
pp. 436-456
Persistent link: https://www.econbiz.de/10011479434
Saved in:
8
Exploring brand attachment, its determinats and outcomes
Japutra, Arnold
;
Ekinici, Yuksel
;
Simkin, Lyndon
- In:
Journal of strategic marketing
22
(
2014
)
7
,
pp. 616-630
Persistent link: https://www.econbiz.de/10010502957
Saved in:
9
Managing customer citizenship behavior : a relationship perspective
Balaji, M. S.
- In:
Journal of strategic marketing
22
(
2014
)
3
,
pp. 222-239
Persistent link: https://www.econbiz.de/10010384772
Saved in:
10
Does relationship quality matter in service relationships?
Roy, Sanjit Kumar
;
Eshghi, Abdolreza
- In:
Journal of strategic marketing
21
(
2013
)
5
,
pp. 443-458
Persistent link: https://www.econbiz.de/10009781097
Saved in:
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