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~isPartOf:"Service business"
~isPartOf:"The service industries journal"
~source:"econis"
~subject:"Customer integration"
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Customer integration
Customer value
41
Kundenwert
41
Beziehungsmarketing
20
Relationship marketing
20
Betriebliche Wertschöpfung
18
Value creation
18
Dienstleistungsqualität
16
Service quality
16
Customer satisfaction
10
Kundenintegration
10
Kundenzufriedenheit
10
Consumer behaviour
9
Konsumentenverhalten
9
Service-Dominant Logic
6
Service-dominant logic
6
Taiwan
6
perceived value
5
value co-creation
5
Dienstleistungssektor
4
Online retailing
4
Online-Handel
4
Service industry
4
Value co-creation
4
service-dominant logic
4
Brand management
3
Customer participation
3
Customer service
3
Gastronomie
3
Kundenservice
3
Lieferantenmanagement
3
Markenführung
3
Marketing management
3
Marketing theory
3
Marketingmanagement
3
Marketingtheorie
3
Restaurant industry
3
Supplier relationship management
3
Viral marketing
3
Virales Marketing
3
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Le Nguyen Hau
2
Ashok, Mona
1
Baek, Wooyeul
1
Bouchet, Patrick
1
Byon, Kevin K.
1
Edvardsson, Bo
1
Frías Jamilena, Dolores María
1
Hong, Soon Goo
1
Horbel, Chris
1
Ishizuka, Chikako
1
Kim, Kyungyeol
1
Kishi, Yasuyuki
1
Kuo-Che, Tseng
1
Lebrun, Anne-Marie
1
Lorgnier, Nicolas
1
Mai Thi My‑Quyen
1
Palma, Freida C.
1
Pathak, Buddhi
1
Pham Ngoc Thuy
1
Polo Peña, Ana Isabel
1
Popp, Bastian
1
Rodríguez Molina, Miguel Ángel
1
Su, Che-Jen
1
Tan, Yin Leng
1
Trimi, Silvana
1
Tronvoll, Bård
1
Wang, Jun-Ren
1
Woratschek, Herbert
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1
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Service business
The service industries journal
Journal of business research : JBR
21
Industrial marketing management : the international journal for industrial and high-tech firms
17
The journal of services marketing
9
Journal of retailing and consumer services
8
Journal of service management
7
Tourism management : research, policies, practice
7
International journal of contemporary hospitality management
6
International journal of hospitality management
6
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
6
Marketing theory
5
Technological forecasting & social change : an international journal
5
The journal of business & industrial marketing
5
International journal of services and operations management
4
Journal of service research
4
Journal of service research : JSR
4
Journal of service theory and practice : JSTP
4
AMS review : official publication of the Academy of Marketing Science
3
European Sport management quarterly : ESMQ
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of the Academy of Marketing Science
3
Business horizons
2
Central European business review : CEBR
2
Cogent business & management
2
Electronic markets : the international journal on networked business
2
European journal of marketing
2
European management journal
2
International journal of Indian culture and business management
2
International journal of bank marketing
2
International journal of technology management : IJTM
2
Journal of business market management : JBM
2
Journal of business-to-business marketing
2
Journal of economics & management
2
Journal of hospitality and tourism insights
2
Journal of marketing management : MM
2
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
2
Journal of strategic marketing
2
Management decision : MD
2
Managing service quality : MSQ ; an international journal
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ECONIS (ZBW)
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1
Value co-creation in the B2B context : a conceptual framework and its implications
Pathak, Buddhi
;
Ashok, Mona
;
Tan, Yin Leng
- In:
The service industries journal
42
(
2022
)
3/4
,
pp. 178-205
Persistent link: https://www.econbiz.de/10013167417
Saved in:
2
Reviving tradition-bound products : a case of value co-creation using rhetorical history
Ishizuka, Chikako
;
Kuo-Che, Tseng
;
Kishi, Yasuyuki
- In:
Service business
16
(
2022
)
4
,
pp. 1015-1033
Persistent link: https://www.econbiz.de/10013459519
Saved in:
3
Transforming customer brand engagement to co-creation value through participation energy and effort
Mai Thi My‑Quyen
;
Le Nguyen Hau
- In:
Service business
15
(
2021
)
3
,
pp. 493-514
Persistent link: https://www.econbiz.de/10012620105
Saved in:
4
Customer-to-customer value co-creation and co-destruction in sporting events
Kim, Kyungyeol
;
Byon, Kevin K.
;
Baek, Wooyeul
- In:
The service industries journal
40
(
2020
)
9/10
,
pp. 633-655
Persistent link: https://www.econbiz.de/10012260315
Saved in:
5
Determining customer satisfaction and loyalty from a value co-creation perspective
Woratschek, Herbert
;
Horbel, Chris
;
Popp, Bastian
- In:
The service industries journal
40
(
2020
)
11/12
,
pp. 777-799
Persistent link: https://www.econbiz.de/10012260352
Saved in:
6
Motivation triggers for customer participation in value co-creation
Palma, Freida C.
;
Trimi, Silvana
;
Hong, Soon Goo
- In:
Service business
13
(
2019
)
3
,
pp. 557-580
Persistent link: https://www.econbiz.de/10012124370
Saved in:
7
Customer participation to co-create value in human transformative services : a study of higher education and health care services
Le Nguyen Hau
;
Pham Ngoc Thuy
- In:
Service business
10
(
2016
)
3
,
pp. 603-628
Persistent link: https://www.econbiz.de/10011722401
Saved in:
8
Tourists' participation and preference-related belief in co-creating value of experience : a nature-based perspective
Su, Che-Jen
;
Lebrun, Anne-Marie
;
Bouchet, Patrick
; …
- In:
Service business
10
(
2016
)
4
,
pp. 823-846
Persistent link: https://www.econbiz.de/10011722438
Saved in:
9
Recovering service failure through resource integration
Xu, Yingzi
;
Tronvoll, Bård
;
Edvardsson, Bo
- In:
The service industries journal
34
(
2014
)
16
,
pp. 1253-1271
Persistent link: https://www.econbiz.de/10010492121
Saved in:
10
Value co-creation via information and communications technology
Polo Peña, Ana Isabel
;
Frías Jamilena, Dolores María
; …
- In:
The service industries journal
34
(
2014
)
13
,
pp. 1043-1059
Persistent link: https://www.econbiz.de/10010412932
Saved in:
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