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~person:"Han, Heesup"
~subject:"Beziehungsmarketing"
~subject:"Customer satisfaction"
~subject:"United States"
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Search: subject_exact:"Consumer Behaviour"
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Beziehungsmarketing
Customer satisfaction
United States
Consumer behaviour
115
Konsumentenverhalten
115
Kundenzufriedenheit
54
Relationship marketing
40
Hotel industry
39
Hotellerie
39
Dienstleistungsqualität
30
Service quality
30
Brand management
23
Markenführung
23
Emotion
21
Holiday behaviour
20
Urlaubsverhalten
20
Brand image
19
Markenimage
19
Gastronomie
14
Restaurant industry
14
USA
13
Environmental management
12
Umweltmanagement
12
Environmental consciousness
11
Satisfaction
11
Tourism
11
Tourismus
11
Umweltbewusstsein
11
Airline
10
Confidence
10
Fluggesellschaft
10
Vertrauen
10
Brand
9
Brand loyalty
9
Cruise
9
Kreuzfahrt
9
Markenartikel
9
Perception
9
Wahrnehmung
9
Markentreue
8
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Article
72
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72
Aufsatz in Zeitschrift
72
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English
73
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Han, Heesup
Mattila, Anna S.
43
Hollebeek, Linda D.
31
Verhoef, Peter C.
28
Huber, Frank
27
Kumar, V.
27
Loureiro, Sandra Maria Correia
26
Usman, Osly
25
Jang, Soocheong
24
Prentice, Catherine
23
Grewal, Dhruv
22
Hyun, Sunghyup Sean
21
Wong, IpKin Anthony
21
Herrmann, Andreas
20
Klaus, Philipp
20
Lusk, Jayson L.
20
Bang, Nguyen
19
Bilgihan, Anil
19
Swoboda, Bernhard
19
Mittal, Vikas
18
Rather, Raouf Ahmad
18
Ahn, Jiseon
17
Bauer, Hans H.
17
Gil Saura, Irene
17
Hanks, Lydia
17
Tanford, Sarah
17
Wangenheim, Florian von
17
Aksoy, Lerzan
16
Balaji, M. S.
16
Foscht, Thomas
16
Lemon, Katherine N.
16
Park, Jungkun
16
Prayag, Girish
16
Qu, Hailin
16
Sharma, Piyush
16
Das, Gopal
15
Gustafsson, Anders
15
Karjaluoto, Heikki
15
Khan, Imran
15
McDonald, Heath
15
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International journal of hospitality management
26
Journal of travel and tourism marketing
20
International journal of contemporary hospitality management
8
Journal of hospitality marketing & management
5
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of vacation marketing
3
Journal of retailing and consumer services
2
Tourism management : research, policies, practice
2
Journal of Contemporary Issues in Business and Government
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Tourism and hospitality research : the surrey quarterly review
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ECONIS (ZBW)
73
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1
Veganism, a new hotel paradigm : exploring the attributes of vegan-friendly hotels and guest approach behaviors
Yu, Jongsik
;
Kim, Seongseop
;
Baah, Nancy Grace
;
Han, Heesup
- In:
International journal of hospitality management
117
(
2024
),
pp. -11
Persistent link: https://www.econbiz.de/10014457839
Saved in:
2
Investigation into the festival brand co-creation mechanism : extended application of the customer-based brand equity model
Chi, Xiaoting
;
Zhou, Heng
;
Cai, Gangwei
;
Han, Heesup
- In:
Journal of travel and tourism marketing
41
(
2024
)
3
,
pp. 377-395
Persistent link: https://www.econbiz.de/10014513650
Saved in:
3
Impact of green brand authenticity on warm glow, green satisfaction, and willingness to pay more
Moon, Hyoungeun
;
Yu, Jongsik
;
Chua, Bee-Lia
;
Han, Heesup
- In:
Journal of travel and tourism marketing
40
(
2023
)
4
,
pp. 326-344
Persistent link: https://www.econbiz.de/10014369795
Saved in:
4
Building value co-creation with social media marketing, brand trust, and brand loyalty
Sohaib, Muhammad
;
Han, Heesup
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364678
Saved in:
5
Influence of vegan attributes on hotel consumption value, perceived advantages, and word-of-mouth and revisit intentions
Yu, Jongsik
;
Kim, Seongseop
;
Baah, Nancy Grace
;
Seo, …
- In:
Journal of travel and tourism marketing
40
(
2023
)
8
,
pp. 639-652
Persistent link: https://www.econbiz.de/10014447620
Saved in:
6
The psychology of vacationers' hotel brand choice in a post-pandemic world
Kim, Jinkyung Jenny
;
Lee, Myong Jae
;
Han, Heesup
- In:
Journal of vacation marketing
29
(
2023
)
2
,
pp. 206-221
Persistent link: https://www.econbiz.de/10014246967
Saved in:
7
Tangible and intangible hotel in-room amenities in shaping customer experience and the consequences in the with-corona era
Kim, Jinkyung Jenny
;
Lee, Jin-soo
;
Han, Heesup
- In:
International journal of contemporary hospitality management
35
(
2023
)
2
,
pp. 657-681
Persistent link: https://www.econbiz.de/10013546072
Saved in:
8
Moderating effect of government regulations on the determinants of customer loyalty for cellular service providers in Pakistan
Tariq, Beenish
;
Najam, Hammad
;
Nik Kamariah Nik Mat
; …
- In:
Journal of Contemporary Issues in Business and Government
26
(
2020
)
1
,
pp. 1-22
Persistent link: https://www.econbiz.de/10012286411
Saved in:
9
Assessing customer financial risk perception and attitude in the hotel industry : exploring the role of protective measures against COVID-19
Quan, Lanji
;
Al-Ansi, Amr
;
Han, Heesup
- In:
International journal of hospitality management
101
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013271318
Saved in:
10
Saving the hotel industry : strategic response to the COVID-19 pandemic, hotel selection analysis, and customer retention
Kim, Jinkyung Jenny
;
Han, Heesup
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013185212
Saved in:
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