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~isPartOf:"International journal of electronic marketing and retailing : IJEMR"
~subject:"Customer satisfaction"
~subject:"Virales Marketing"
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Customer satisfaction
Virales Marketing
E-commerce
74
Electronic Commerce
74
Consumer behaviour
53
Konsumentenverhalten
53
Online retailing
42
Online-Handel
42
Internet marketing
36
Online-Marketing
36
Einzelhandel
25
Retail trade
25
Kundenzufriedenheit
18
e-commerce
18
Social Web
17
Social web
17
Beziehungsmarketing
16
Relationship marketing
16
Website
15
Confidence
13
Vertrauen
13
Dienstleistungsqualität
12
Mobile Business
12
Mobile business
12
Service quality
12
consumer behaviour
11
USA
10
Viral marketing
10
online shopping
10
Internet
9
United States
9
trust
9
India
8
Indien
8
Mobile communications
7
Mobilkommunikation
7
social media
6
Data protection
5
Datenschutz
5
Distribution channel
5
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11
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24
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24
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24
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English
24
Author
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Acharyulu, G. V. R. K.
1
Akrimi, Yosra
1
Al-Adwan, Ahmad Samed
1
Alhorani, Alaa
1
Amarullah, Dudi
1
Anh Chi Phan
1
Araujo, Priscila Graziele
1
Assimakopoulos, Costas
1
Bateman, Patrick J.
1
Bueno, Ricardo Luiz Pereira
1
Cardoso, Margarida
1
Dionísio, Pedro
1
Donthu, Naveen
1
Freitas, André Luís Policani
1
Gudergan, Siegfried
1
Guillory, Monica D.
1
Gupta, Pranjal
1
Ha Thu Nguyen
1
Harris, Judy
1
Jensen, Ricard W.
1
Jiménez, Fernando R.
1
Kamble, Aakash
1
Keillor, Bruce D.
1
Kiran, Ravi
1
Kokash, Husam
1
Kumar, Uma
1
Kumar, Vinod
1
Limbu, Yam B.
1
Lings, Ian
1
Lohtia, Ritu
1
Lopes, Evandro Luiz
1
Mahdzan, Nurul Shahnaz
1
Matic, Matea
1
Misra, Subhas C.
1
Moghadam, Farzaneh Ghorbani
1
Mohd-Any, Amrul Asraf
1
Najib, Mukhamad
1
Nurlaela, Siti
1
Panitharn Juntongjin
1
Papaioannou, Eugenia
1
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Published in...
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International journal of electronic marketing and retailing : IJEMR
Journal of retailing and consumer services
67
Journal of business research : JBR
25
Journal of internet commerce
25
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
20
International journal of electronic customer relationship management : IJECRM
19
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
18
International journal of business information systems : IJBIS
16
International journal of hospitality management
16
Electronic commerce research
15
Information systems research : ISR
15
Journal of management information systems : JMIS
14
Journal of travel and tourism marketing
13
International journal of e-business research : an official publication of the Information Resources Management Association
12
Journal of electronic commerce research : JECR
12
Asia Pacific journal of marketing and logistics
11
Cogent business & management
11
Electronic commerce research and applications
11
Electronic markets : the international journal on networked business
11
International journal of internet marketing and advertising : IJIMA
11
The service industries journal
10
Information systems and e-business management : ISeB
9
International journal of retail and distribution management
9
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
9
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
9
Service business
9
Management information systems : mis quarterly
8
Psychology & marketing
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
Industrial marketing management : the international journal for industrial and high-tech firms
7
International journal of consumer studies
7
International journal of electronic commerce : IJEC
7
International journal of production economics
7
International journal of quality & reliability management
7
International journal of quality and service sciences
7
The journal of services marketing
7
Administrative Sciences : open access journal
6
International journal of electronic business
6
International journal of public sector performance management : IJPSPM
6
International journal of technology marketing : IJTMkt
6
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ECONIS (ZBW)
24
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1
How trust and perceived risk create consumer purchase intention in the context of e-
commerce
: moderation role of eWOM
Amarullah, Dudi
- In:
International journal of electronic marketing and …
14
(
2023
)
1
,
pp. 107-122
Persistent link: https://www.econbiz.de/10014310000
Saved in:
2
How e-service quality influence post-purchase behaviour : the mediating role of perceived value and the moderating of perceived risk
Ha Thu Nguyen
;
Anh Chi Phan
;
Phuong Hien Nguyen
- In:
International journal of electronic marketing and …
14
(
2023
)
3
,
pp. 257-274
Persistent link: https://www.econbiz.de/10014310029
Saved in:
3
Electronic service recovery strategies and satisfaction with electronic service recovery : moderating role of value co-creation
Moghadam, Farzaneh Ghorbani
;
Saghih, Amir Mohammad Fakoor
- In:
International journal of electronic marketing and …
14
(
2023
)
1
,
pp. 1-22
Persistent link: https://www.econbiz.de/10014309993
Saved in:
4
The effect of country of origin on the perceived quality of e-services
Zhang, Zhuofan
;
Jiménez, Fernando R.
;
Yang, Shuang
- In:
International journal of electronic marketing and …
13
(
2022
)
4
,
pp. 411-424
Persistent link: https://www.econbiz.de/10014309988
Saved in:
5
An exploration of online marketplace quality dimension and relationship with purchase intention : the mediating roles of trust and e-WOM
Ranjan, Priyadarshi
;
Acharyulu, G. V. R. K.
- In:
International journal of electronic marketing and …
13
(
2022
)
4
,
pp. 490-512
Persistent link: https://www.econbiz.de/10014309992
Saved in:
6
Building customer loyalty in online shopping : the role of online trust, online satisfaction and electronic word of mouth
Al-Adwan, Ahmad Samed
;
Kokash, Husam
;
Al-Adwan, Ahmad Samed
- In:
International journal of electronic marketing and …
11
(
2020
)
3
,
pp. 278-306
Persistent link: https://www.econbiz.de/10012251138
Saved in:
7
How to satisfy him and her, and get loyalty in mobile
commerce
shopping application
Panitharn Juntongjin
- In:
International journal of electronic marketing and …
12
(
2021
)
1
,
pp. 1-18
Persistent link: https://www.econbiz.de/10012509359
Saved in:
8
Using a multicriteria approach to identify factors that influence e-tailing service quality
Freitas, André Luís Policani
;
Santos, Ana Carla de …
- In:
International journal of electronic marketing and …
10
(
2019
)
1
,
pp. 1-25
Persistent link: https://www.econbiz.de/10012036978
Saved in:
9
Customer satisfaction, loyalty and switching intent in retail service settings
Kamble, Aakash
;
Walvekar, Shubhangi
- In:
International journal of electronic marketing and …
10
(
2019
)
4
,
pp. 389-405
Persistent link: https://www.econbiz.de/10012168816
Saved in:
10
The influence of online recommendation mechanisms in the Smartphone market in the context of electronic word-of-mouth
Pinochet, Luis Hernan Contreras
;
Lopes, Evandro Luiz
; …
- In:
International journal of electronic marketing and …
10
(
2019
)
3
,
pp. 209-229
Persistent link: https://www.econbiz.de/10012106620
Saved in:
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