//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Mit Dienstleistungen die Zukunft gestalten : [Impulse aus Forschung und Praxis] ; Beiträge der 8. Dienstleistungstagung des BMBF"
~isPartOf:"An introduction to industrial service design"
~isPartOf:"Innovating for trust"
~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"Journal of service management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Dienstleistungsinnovation"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Dienstleistungsinnovation
41
Service innovation
41
Innovation
12
Customer integration
9
Dienstleistung
9
Kundenintegration
9
Services
9
Dienstleistungssektor
8
Service industry
8
Innovation management
7
Innovationsmanagement
7
Organisatorischer Wandel
6
Organizational change
6
Betriebliche Wertschöpfung
5
Confidence
5
Value creation
5
Vertrauen
5
Dienstleistungsqualität
4
Product design
4
Produktgestaltung
4
Service quality
4
Beziehungsmarketing
3
Bundling strategy
3
Leistungsbündel
3
Relationship marketing
3
Service-Dominant Logic
3
Service-dominant logic
3
Tourism industry
3
Tourismuswirtschaft
3
Business model
2
Business services
2
China
2
Co-creation
2
Crowdsourcing
2
Deutschland
2
Digital platform
2
Digitale Plattform
2
Forschung
2
Gastgewerbe
2
Germany
2
more ...
less ...
Online availability
All
Undetermined
9
Free
2
Type of publication
All
Article
40
Book / Working Paper
1
Type of publication (narrower categories)
All
Aufsatz im Buch
28
Book section
28
Article in journal
13
Aufsatz in Zeitschrift
13
Case study
8
Fallstudie
8
Collection of articles of several authors
1
Sammelwerk
1
more ...
less ...
Language
All
English
38
German
3
Author
All
Skard, Siv E. Rosendahl
3
Edvardsson, Bo
2
Grönquist, Daniel Nordstad
2
Nysveen, Herbjørn
2
Aal, Kotaiba
1
Andreassen, Tor Wallin
1
Ang, Chinhui
1
Back, Ki-Joon
1
Bello, Paula
1
Beltagui, Ahmad
1
Bentsen, Kristin
1
Blomkvist, Johan
1
Bustinza, Oscar F.
1
Böttcher, Martin
1
Candi, Marina
1
Chasanidou, Dimitra
1
Chen, Ja-Shen
1
Chou, Cindy Yunhsin
1
Clatworthy, Simon
1
Colurcio, Maria
1
De Gosson de Varennes, Serge
1
Di Pietro, Laura
1
Engström, Jon
1
Fjuk, Annita
1
Fuglsang, Lars
1
Fähnrich, Klaus-Peter
1
Følstad, Asbjørn
1
Gabrielsson, Marcus
1
Gao, Bo
1
Geuy, Bernadette
1
Guglielmetti Mugion, Roberta
1
Halinen, Aino
1
Heinen, Ewald
1
Hillestad, Tore
1
Holtkamp, Philipp
1
Huikkola, Tuomas
1
Jaakkola, Elina
1
Jeminen, Jaana
1
Jylkas, Titta
1
Kamboj, Shampy
1
more ...
less ...
Published in...
All
Mit Dienstleistungen die Zukunft gestalten : [Impulse aus Forschung und Praxis] ; Beiträge der 8. Dienstleistungstagung des BMBF
An introduction to industrial service design
Innovating for trust
International journal of contemporary hospitality management
Journal of service management
SpringerLink / Bücher
34
The service industries journal
19
Journal of business research : JBR
17
Designing for service : key issues and new directions
16
Research
13
Service innovation : novel ways of creating value in actor systems
13
Research methods in service innovation
12
Innovating in practice : perspectives and experiences
11
Service business model innovation in the healthcare and hospital management : models, strategies, tools
11
Industrial marketing management : the international journal for industrial and high-tech firms
8
International journal of services technology and management
8
Journal of service research : JSR
8
Springer eBook Collection
8
The journal of business & industrial marketing
8
Service Engineering internationaler Dienstleistungen : [services made in Germany]
7
The journal of product innovation management : an international publication of the Product Development & Management Association
7
Public management review
6
Forum Dienstleistungsmanagement
5
Handbook of service science ; [Vol. 1]
5
Journal of service research
5
Service business
5
Service design and delivery
5
Springer eBook Collection / Business and Management
5
The journal of services marketing
5
Edward Elgar E-Book Archive
4
European review of service economics and management
4
Geschäftsmodelle - Wertschöpfung - Transformation
4
Journal of open innovation : technology, market, and complexity
4
Service Science: Research and Innovations in the Service Economy
4
Service science, management and engineering : education for the 21st Century
4
Creativity and innovation management
3
Dienstleistungsmodellierung 2010 : interdisziplinäre Konzepte und Anwendungsszenarien ; [die Tagung fand am 24. März 2010 an der Alpen-Adria-Universität Klagenfurt, Österreich, im Rahmen der Konferenz "Modellierung 2010" statt]
3
Dienstleistungsmodellierung : Methoden, Werkzeuge und Branchenlösungen
3
Driving service productivity : value-creation through innovation
3
ERIM report series research in management
3
HMD : Praxis der Wirtschaftsinformatik
3
more ...
less ...
Source
All
ECONIS (ZBW)
41
Showing
1
-
41
of
41
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Unfolding the simple heuristics of smart solution development
Huikkola, Tuomas
;
Kohtamäki, Marko
;
Rabetino, Rodrigo
; …
- In:
Journal of service management
33
(
2022
)
1
,
pp. 121-142
Persistent link: https://www.econbiz.de/10012797615
Saved in:
2
Service design in healthcare : a segmentation-based approach
Engström, Jon
;
Norin, Olof
;
De Gosson de Varennes, Serge
; …
- In:
Journal of service management
33
(
2022
)
6
,
pp. 50-78
Persistent link: https://www.econbiz.de/10013537611
Saved in:
3
A critical review of technology-driven service innovation in hospitality and tourism : current discussions and future research agendas
Park, Hyekyung
;
Lee, Minwoo
;
Back, Ki-Joon
- In:
International journal of contemporary hospitality management
35
(
2023
)
12
,
pp. 4502-4534
Persistent link: https://www.econbiz.de/10014430131
Saved in:
4
Digital service innovation : a paradigm shift in technological innovation
Opazo-Basáez, Marco
;
Vendrell-Herrero, Ferran
; …
- In:
Journal of service management
33
(
2022
)
1
,
pp. 97-120
Persistent link: https://www.econbiz.de/10012797614
Saved in:
5
Materialising contexts through design for service narratives
Wetter Edman, Katarina
- In:
An introduction to industrial service design
,
(pp. 35-43)
.
2017
Persistent link: https://www.econbiz.de/10011582199
Saved in:
6
Service design at scale
Geuy, Bernadette
- In:
An introduction to industrial service design
,
(pp. 44-52)
.
2017
Persistent link: https://www.econbiz.de/10011582201
Saved in:
7
Industrial service design in China
Gao, Bo
;
Tempesta, Gabriele
- In:
An introduction to industrial service design
,
(pp. 53-60)
.
2017
Persistent link: https://www.econbiz.de/10011582208
Saved in:
8
New eyes on value creation : case study : Tetra Pak
Gabrielsson, Marcus
;
Orebäck, Malin
- In:
An introduction to industrial service design
,
(pp. 63-68)
.
2017
Persistent link: https://www.econbiz.de/10011582209
Saved in:
9
Service innovation at Volkswagen : putting services into the core of the business
Recchia, Marianna
;
Kleeberger, Julia
- In:
An introduction to industrial service design
,
(pp. 69-74)
.
2017
Persistent link: https://www.econbiz.de/10011582212
Saved in:
10
Co-design of change : why changing what people do should be the key ingredient in service design
Rönnholm, Reima
- In:
An introduction to industrial service design
,
(pp. 83-90)
.
2017
Persistent link: https://www.econbiz.de/10011582216
Saved in:
11
Introducing design thinking to large, technology-oriented companies
Mäkelä, Marjukka
- In:
An introduction to industrial service design
,
(pp. 91-96)
.
2017
Persistent link: https://www.econbiz.de/10011582218
Saved in:
12
How service design thinking empowers the evolution of corporate human resources
Oosterom, Arne van
;
Steckiw, Michal
;
Martini, Adolfo
- In:
An introduction to industrial service design
,
(pp. 97-101)
.
2017
Persistent link: https://www.econbiz.de/10011582221
Saved in:
13
A heuristic to increase the innovativeness potential of groups
Manhaes, Mauricio
- In:
An introduction to industrial service design
,
(pp. 105-109)
.
2017
Persistent link: https://www.econbiz.de/10011582222
Saved in:
14
What happens before service design?
Bello, Paula
- In:
An introduction to industrial service design
,
(pp. 110-116)
.
2017
Persistent link: https://www.econbiz.de/10011582225
Saved in:
15
Designing a service-dominant business model in the industrial context
Ojasalo, Katri
- In:
An introduction to industrial service design
,
(pp. 117-123)
.
2017
Persistent link: https://www.econbiz.de/10011582226
Saved in:
16
The SINCO lab concept : agile technology-aided experience prototyping toolkit
Rontti, Simo
- In:
An introduction to industrial service design
,
(pp. 124-129)
.
2017
Persistent link: https://www.econbiz.de/10011582228
Saved in:
17
The design impact chart : a tool for scoping your service design project
Widmark, Erik
;
Nissar, Susanna
- In:
An introduction to industrial service design
,
(pp. 130-134)
.
2017
Persistent link: https://www.econbiz.de/10011582236
Saved in:
18
Video in service design
Tikkanen, Heikki
;
Jylkas, Titta
;
Jeminen, Jaana
; …
- In:
An introduction to industrial service design
,
(pp. 135-139)
.
2017
Persistent link: https://www.econbiz.de/10011582238
Saved in:
19
Trust and service innovation
Skard, Siv E. Rosendahl
- In:
Innovating for trust
,
(pp. 17-30)
.
2017
Persistent link: https://www.econbiz.de/10011707028
Saved in:
20
Trust, risk and self-service technologies : suggestions for future research
Nysveen, Herbjørn
;
Skard, Siv E. Rosendahl
- In:
Innovating for trust
,
(pp. 31-47)
.
2017
Persistent link: https://www.econbiz.de/10011707032
Saved in:
21
Digital risk and customers' acceptance of self-service innovations : the role of online benefits and corporate trustworthiness
Skard, Siv E. Rosendahl
;
Nysveen, Herbjørn
- In:
Innovating for trust
,
(pp. 48-60)
.
2017
Persistent link: https://www.econbiz.de/10011707034
Saved in:
22
Trust in the future : futures thinking as a capability for service innovation
Grönquist, Daniel Nordstad
- In:
Innovating for trust
,
(pp. 65-77)
.
2017
Persistent link: https://www.econbiz.de/10011707046
Saved in:
23
Transforming towards innovative culture by using customer-centric scenarios and service concepts
Yttri, Birgitte
;
Fjuk, Annita
;
Grönquist, Daniel Nordstad
- In:
Innovating for trust
,
(pp. 78-93)
.
2017
Persistent link: https://www.econbiz.de/10011707105
Saved in:
24
Business model innovation in the retail industry : a service system perspective
Pedersen, Per Egil
;
Solem, Birgit Apenes
;
Bentsen, Kristin
- In:
Innovating for trust
,
(pp. 131-144)
.
2017
Persistent link: https://www.econbiz.de/10011707162
Saved in:
25
Service design thinking
Clatworthy, Simon
- In:
Innovating for trust
,
(pp. 167-182)
.
2017
Persistent link: https://www.econbiz.de/10011707177
Saved in:
26
Prototyping for trust
Blomkvist, Johan
- In:
Innovating for trust
,
(pp. 217-229)
.
2017
Persistent link: https://www.econbiz.de/10011707186
Saved in:
27
From participatory design to co-creation
Følstad, Asbjørn
- In:
Innovating for trust
,
(pp. 247-260)
.
2017
Persistent link: https://www.econbiz.de/10011707193
Saved in:
28
Crowdsourcing for innovation : companies as trustees
Lüders, Marika
- In:
Innovating for trust
,
(pp. 261-274)
.
2017
Persistent link: https://www.econbiz.de/10011707196
Saved in:
29
Co-creation for innovation : why do customers get involved?
Chasanidou, Dimitra
;
Karahasanović, Amela
- In:
Innovating for trust
,
(pp. 275-292)
.
2017
Persistent link: https://www.econbiz.de/10011707211
Saved in:
30
Co-creation in hotel service innovation using smart phone apps : an empirical study
Sarmah, Bijoylaxmi
;
Kamboj, Shampy
;
Rahman, Zillur
- In:
International journal of contemporary hospitality management
29
(
2017
)
10
,
pp. 2647-2667
Persistent link: https://www.econbiz.de/10011777136
Saved in:
31
Service innovations breaking institutionalized rules of health care
Wallin, Arto Juhani
;
Fuglsang, Lars
- In:
Journal of service management
28
(
2017
)
5
,
pp. 972-997
Persistent link: https://www.econbiz.de/10011801847
Saved in:
32
Business co-creation for service innovation in the hospitality and tourism industry
Chen, Ja-Shen
;
Kerr, Don
;
Chou, Cindy Yunhsin
;
Ang, Chinhui
- In:
International journal of contemporary hospitality management
29
(
2017
)
6
,
pp. 1522-1540
Persistent link: https://www.econbiz.de/10011732172
Saved in:
33
Linking service design to value creation and service research
Andreassen, Tor Wallin
;
Kristensson, Per
;
Lervik-Olsen, Line
- In:
Journal of service management
27
(
2016
)
1
,
pp. 21-29
Persistent link: https://www.econbiz.de/10011482091
Saved in:
34
Innovation in service ecosystems : an empirical study of the integration of values, brands, service systems and experience rooms
Aal, Kotaiba
;
Di Pietro, Laura
;
Edvardsson, Bo
;
Renzi, …
- In:
Journal of service management
27
(
2016
)
4
,
pp. 619-651
Persistent link: https://www.econbiz.de/10011563721
Saved in:
35
Setting the stage for service experience : design strategies for functional services
Beltagui, Ahmad
;
Candi, Marina
;
Riedel, Johann
- In:
Journal of service management
27
(
2016
)
5
,
pp. 751-772
Persistent link: https://www.econbiz.de/10011553130
Saved in:
36
Social entrepreneurs : innovating rural tourism through the activism of service science
Peng, Kang-Lin
;
Lin, Pearl M. C.
- In:
International journal of contemporary hospitality management
28
(
2016
)
6
,
pp. 1225-1244
Persistent link: https://www.econbiz.de/10011589759
Saved in:
37
Accessing resources for service innovation : the critical role of network relationships
Rusanen, Helena
;
Halinen, Aino
;
Jaakkola, Elina
- In:
Journal of service management
25
(
2014
)
1
,
pp. 2-29
Persistent link: https://www.econbiz.de/10010260121
Saved in:
38
Innovative service perspectives
Strandvik, Tore Martin
(
contributor
)
-
2013
Persistent link: https://www.econbiz.de/10010196058
Saved in:
39
Unternehmen lernen von Unternehmen : in kleinen und mittleren Unternehmen Dienstleistungen systematisch entwickeln
Strina, Giuseppe
;
Heinen, Ewald
;
Kuiper, Kristina
- In:
Mit Dienstleistungen die Zukunft gestalten : [Impulse …
,
(pp. 63-72)
.
2011
Persistent link: https://www.econbiz.de/10008903860
Saved in:
40
Von der formalen Modellierung zur Simulation
Böttcher, Martin
;
Fähnrich, Klaus-Peter
- In:
Mit Dienstleistungen die Zukunft gestalten : [Impulse …
,
(pp. 319-324)
.
2011
Persistent link: https://www.econbiz.de/10008904239
Saved in:
41
Engineering hybrider Leistungsbündel
Meier, Horst
- In:
Mit Dienstleistungen die Zukunft gestalten : [Impulse …
,
(pp. 265-273)
.
2011
Persistent link: https://www.econbiz.de/10008904254
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->