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~isPartOf:"Human resource management review"
~isPartOf:"International journal of hospitality management"
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Intelligence
26
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8
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8
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5
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5
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Human resource management review
International journal of hospitality management
International journal of selection and assessment
35
Discussion paper series / IZA
33
Working paper / National Bureau of Economic Research, Inc.
20
IZA Discussion Papers
19
Leadership & organization development journal
18
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
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Cross cultural management : an international journal
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International business and economics research journal
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International journal of Indian culture and business management
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International journal of project management : the journal of The International Project Management Association
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Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
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Springer eBook Collection
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Technological forecasting & social change : an international journal
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International journal of contemporary hospitality management
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Journal of business and psychology
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Journal of business ethics : JOBE
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Journal of managerial psychology
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ECONIS (ZBW)
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1
Antecedents and consequences of travelers' trust towards personalized travel recommendations offered by ChatGPT
Ali, Faizan
;
Yasar, Buket
;
Ali, Laiba
;
Dogan, Seden
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014440010
Saved in:
2
Emotional intelligence and career-related outcomes : a meta-analysis
Pirsoul, Thomas
;
Parmentier, Michaël
;
Souvet, Laurent
; …
- In:
Human resource management review
33
(
2023
)
3
,
pp. 1-18
Persistent link: https://www.econbiz.de/10014325664
Saved in:
3
Coopetition strategies for competitive intelligence practices-evidence from full-service hotels
Köseoglu, Mehmet Ali
;
Yick, Melissa Yan Yee
;
Okumus, Fevzi
- In:
International journal of hospitality management
99
(
2021
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013327963
Saved in:
4
Customer value co-creation and employee silence : emotional intelligence as explanatory mechanism
Boadi, Evans Asante
;
He, Zheng
;
Boadi, Eric Kofi
; …
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012388560
Saved in:
5
Can emotional intelligence be trained? : a meta-analytical investigation
Mattingly, Victoria
;
Kraiger, Kurt
- In:
Human resource management review
29
(
2019
)
2
,
pp. 140-155
Persistent link: https://www.econbiz.de/10012000423
Saved in:
6
Understanding hotel frontline employees' emotional intelligence, emotional labor, job stress, coping strategies and burnout
Choi, Hyung-Min
;
Mohammad, Abuelkassem A. A.
;
Kim, Woo Gon
- In:
International journal of hospitality management
82
(
2019
),
pp. 199-208
Persistent link: https://www.econbiz.de/10012121689
Saved in:
7
Evil customers, an angel boss and coopetitive coworkers : burnout of frontline employees
Yang, Fiona X.
;
Lau, Virginia Meng-Chan
- In:
International journal of hospitality management
83
(
2019
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012121888
Saved in:
8
How do hotels operationalize their competitive intelligence efforts into their management processes? : proposing a holistic model
Köseoglu, Mehmet Ali
;
Chan, Eric S. W.
;
Okumus, Fevzi
; …
- In:
International journal of hospitality management
83
(
2019
),
pp. 283-292
Persistent link: https://www.econbiz.de/10012122099
Saved in:
9
Emotional intelligence, emotional labor, perceived organizational support, and job satisfaction : a moderated mediation model
Wen, Ji
;
Huang, Songshan
;
Hou, Pingping
- In:
International journal of hospitality management
81
(
2019
),
pp. 120-130
Persistent link: https://www.econbiz.de/10012128327
Saved in:
10
Emotional intelligence and creative performance : looking through the lens of environmental uncertainty and cultural intelligence
Darvishmotevali, Mahlagha
;
Altinay, Levent
;
De Vita, Glauco
- In:
International journal of hospitality management
73
(
2018
),
pp. 44-54
Persistent link: https://www.econbiz.de/10011886678
Saved in:
11
Competitive intelligence practices in hotels
Köseoglu, Mehmet Ali
;
Ross, Gary
;
Okumus, Fevzi
- In:
International journal of hospitality management
53
(
2016
),
pp. 161-172
Persistent link: https://www.econbiz.de/10011443104
Saved in:
12
Enhancing emotional performance and customer service through human resources practices : a systems perspective
Gabriel, Allison S.
;
Cheshin, Arik
;
Moran, Christina M.
; …
- In:
Human resource management review
26
(
2016
)
1
,
pp. 14-24
Persistent link: https://www.econbiz.de/10011429266
Saved in:
13
Leveraging neuroscience for smarter approaches to workplace intelligence
Becker, William J.
;
Volk, Stefan
;
Ward, M. K.
- In:
Human resource management review
25
(
2015
)
1
,
pp. 56-67
Persistent link: https://www.econbiz.de/10010481068
Saved in:
14
Implications of modern intelligence research for assessing intelligence in the workplace
Agnello, Paul
;
Ryan, Rachel
;
Yusko, Kenneth P.
- In:
Human resource management review
25
(
2015
)
1
,
pp. 47-55
Persistent link: https://www.econbiz.de/10010481071
Saved in:
15
Contextualizing intelligence in assessment : the next step
Brouwers, Symen A.
;
Vijver, Fons J. R. van de
- In:
Human resource management review
25
(
2015
)
1
,
pp. 38-46
Persistent link: https://www.econbiz.de/10010481075
Saved in:
16
Manifestation of intelligence : expanding the measurement space to reconsider specific
Reeve, Charlie L.
;
Scherbaum, Charles
;
Goldstein, Harold
- In:
Human resource management review
25
(
2015
)
1
,
pp. 28-37
Persistent link: https://www.econbiz.de/10010481078
Saved in:
17
Intelligence is multidimensional : theoretical review and implications of specific cognitive abilities
Schneider, W. Joel
;
Newman, Daniel A.
- In:
Human resource management review
25
(
2015
)
1
,
pp. 12-27
Persistent link: https://www.econbiz.de/10010481081
Saved in:
18
The information processing foundations of human capital resources : leveraging insights from information processing approaches to intelligence
Fagan, Joseph
;
Ployhart, Robert E.
- In:
Human resource management review
25
(
2015
)
1
,
pp. 4-11
Persistent link: https://www.econbiz.de/10010481084
Saved in:
19
Intelligence and the modern world of work
Scherbaum, Charles A.
;
Goldstein, Harold W.
- In:
Human resource management review
25
(
2015
)
1
,
pp. 1-3
Persistent link: https://www.econbiz.de/10010481085
Saved in:
20
Moderating role of hotel employees' gender and job position on the relationship between emotional intelligence and emotional labor
Jung, Hyo Sun
;
Yoon, Hye Hyun
- In:
International journal of hospitality management
43
(
2014
),
pp. 47-52
Persistent link: https://www.econbiz.de/10010427934
Saved in:
21
Understanding hotel employees' service sabotage : emotional labor perspective based on conservation of resources theory
Lee, JungHoon
;
Ok, Chihyung Michael
- In:
International journal of hospitality management
36
(
2014
),
pp. 176-187
Persistent link: https://www.econbiz.de/10010239296
Saved in:
22
Employee performance outcomes and burnout following the presentation-of-self in customer-service contexts
Prentice, Catherine
;
Chen, Po-ju
;
King, Brian
- In:
International journal of hospitality management
35
(
2013
),
pp. 225-236
Persistent link: https://www.econbiz.de/10010225793
Saved in:
23
Emotional intelligence and adaptability : service encounters between casino hosts and premium players
Prentice, Catherine
;
King, Brian
- In:
International journal of hospitality management
32
(
2013
),
pp. 287-294
Persistent link: https://www.econbiz.de/10009718334
Saved in:
24
The effects of emotional intelligence on counterproductive work behaviors and organizational citizen behaviors among food and beverage employees in a deluxe hotel
Jung, Hyo Sun
;
Yoon, Hye Hyun
- In:
International journal of hospitality management
31
(
2012
)
2
,
pp. 369-378
Persistent link: https://www.econbiz.de/10009503310
Saved in:
25
Reducing burnout and enhancing job satisfaction : critical role of hotel employees' emotional intelligence and emotional labor
Lee, JungHoon
;
Ok, Chihyung
- In:
International journal of hospitality management
31
(
2012
)
4
,
pp. 1101-1112
Persistent link: https://www.econbiz.de/10009566991
Saved in:
26
Hospitality service employees’ coping styles : the role of emotional intelligence, two basic personality traits, and socio-demographic factors
Kim, Hyun Jeong
;
Agrusa, Jerome
- In:
International journal of hospitality management
30
(
2011
)
3
,
pp. 588-598
Persistent link: https://www.econbiz.de/10009130572
Saved in:
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