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Journal of the Operational Research Society : OR
Journal of retailing and consumer services
Technological forecasting & social change : an international journal
138
NBER working paper series
120
Springer eBook Collection
117
Journal of business research : JBR
102
International journal of production research
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ECONIS (ZBW)
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1
Artificial intelligence-generated virtual influencer : examining the effects of emotional display on user engagement
Yu, Joanne
;
Dickinger, Astrid
;
So, Kevin Kam Fung
; …
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014460786
Saved in:
2
Hey Google, I trust you! : the consequences of brand anthropomorphism in voice-based artificial intelligence contexts
Patrizi, Michela
;
Šerić, Maja
;
Vernuccio, Maria
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014462234
Saved in:
3
Artificial intelligence is the magic wand making customer-centric a reality! : an investigation into the relationship between consumer purchase intention and consumer engagement th...
Bilal, Muhammad
;
Zhang, Yunfeng
;
Cai, Shukai
;
Akram, Umair
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014462292
Saved in:
4
The challenge of integrating "intelligent" technologies in luxury shopping contexts : the role of brand personality appeal and consumers’ status consumption orientation
Sestino, Andrea
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014460780
Saved in:
5
The impact of intelligent customer service agents' initial response on consumers' continuous interaction intention
Cheng, Zhendong
;
Fan, Wenfang
;
Shao, Bingjia
;
Jia, Wenli
; …
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014460841
Saved in:
6
The impact of AI identity disclosure on consumer unethical behavior : a social judgment perspective
Li, Tian-Ge
;
Zhang, Chubing
;
Chang, Ying
;
Zheng, Wei
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014460848
Saved in:
7
Can chatbot customer service match human service agents on customer satisfaction? : an investigation in the role of trust
Huang, Dongling
;
Markovitch, Dmitri G.
;
Stough, Rusty A.
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014460850
Saved in:
8
Retail store location screening : a machine learning-based approach
Lu, Jialiang
;
Zheng, Xu
;
Nervino, Esterina
;
Li, Yanzhi
; …
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014462178
Saved in:
9
Contribution of sales control in salespeople's creative selling : work engagement as a mediator
Park, Hyewon
;
Hur, Won-Moo
;
Kang, Seongho
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014372536
Saved in:
10
Decisions with ChatGPT : reexamining choice overload in ChatGPT recommendations
Kim, Jungkeun
;
Kim, Jeong Hyun
;
Kim, Changju
;
Park, Jooyoung
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014372566
Saved in:
11
The influence of anthropomorphic appearance of artificial intelligence products on consumer behavior and brand evaluation under different product types
Zhang, Yaqiong
;
Wang, Shifu
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014364537
Saved in:
12
Trust me, I'm an influencer! : causal recipes for customer trust in artificial intelligence influencers in the retail industry
Alboqami, Hassan
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014251998
Saved in:
13
Why do we prefer humans to artificial intelligence in telemarketing? : a mind perception explanation
Li, Sixian
;
Peluso, Alessandro M.
;
Duan, Jinyun
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014235381
Saved in:
14
Artificial intelligence as a boundary-crossing object for employee engagement and performance
Prentice, Catherine
;
Wong, IpKin Anthony
;
Lin, Zhiwei
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014303366
Saved in:
15
Social anxiety as a moderator in consumer willingness to accept AI assistants based on utilitarian and hedonic values
Yuan, Chunlin
;
Zhang, Chenlei
;
Wang, Shuman
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013169569
Saved in:
16
The convenience of shopping via voice AI : introducing AIDM
Klaus, Philipp
;
Zaichkowsky, Judith Lynne
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-7
Persistent link: https://www.econbiz.de/10013169684
Saved in:
17
Economic corollaries of personalized recommendations
Molaie, Mir Majid
;
Lee, Wonjae
- In:
Journal of retailing and consumer services
68
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013366250
Saved in:
18
Will artificial intelligence replace human customer service? : the impact of communication quality and privacy risks on adoption intention
Song, Mengmeng
;
Xing, Xinyu
;
Duan, Yucong
;
Cohen, Jason F.
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-17
Persistent link: https://www.econbiz.de/10013209640
Saved in:
19
(Im)balanced customer-oriented behaviors and AI chatbots' efficiency-flexibility performance : the moderating role of customers' rational choices
Fan, Hua
;
Han, Bing
;
Gao, Wei
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013209684
Saved in:
20
Shifts in consumer behavior towards organic products : theory-driven data analytics
Taghikhah, Firouzeh
;
Voinov, Alexey
;
Shukla, Nagesh
; …
- In:
Journal of retailing and consumer services
61
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012581868
Saved in:
21
A tale of two recommender systems : the moderating role of consumer expertise on artificial intelligence based product recommendations
Chinchanachokchai, Sydney
;
Thontirawong, Pipat
; …
- In:
Journal of retailing and consumer services
61
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012581876
Saved in:
22
Predictors of consumers' willingness to share personal information with fashion sales robots
Song, Christina Soyoung
;
Kim, Youn-Kyung
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012665984
Saved in:
23
Robotic service quality : scale development and validation
Prentice, Catherine
;
Nguyen Tuyet-Mai
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012648963
Saved in:
24
Employee encouragement of self-disclosure in the service encounter and its impact on customer satisfaction
Söderlund, Magnus
- In:
Journal of retailing and consumer services
53
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012171941
Saved in:
25
Forecasting artificial intelligence on online customer assistance : evidence from chatbot patents analysis
Pantano, Eleonora
;
Pizzi, Gabriele
- In:
Journal of retailing and consumer services
55
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012268978
Saved in:
26
Engaging and retaining customers with AI and employee service
Prentice, Catherine
;
Nguyen Tuyet-Mai
- In:
Journal of retailing and consumer services
56
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012390002
Saved in:
27
Shopping intention at AI-powered automated retail stores (AIPARS)
Pillai, Rajasshrie
;
Sivathanu, Brijesh
;
Dwivedi, Yogesh …
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012305364
Saved in:
28
A data-driven framework for predicting weather impact on high-volume low-margin retail products
Verstraete, Gylian
;
Aghezzaf, El-Houssaine
;
Desmet, Bram
- In:
Journal of retailing and consumer services
48
(
2019
),
pp. 169-177
Persistent link: https://www.econbiz.de/10012001296
Saved in:
29
Store buildings as tourist attractions : mining retail meaning of store building pictures through a machine learning approach
Pantano, Eleonora
;
Dennis, Charles
- In:
Journal of retailing and consumer services
51
(
2019
),
pp. 304-310
Persistent link: https://www.econbiz.de/10012115145
Saved in:
30
A fuzzy approach to using expert knowledge for tuning paper machines
Mezei, József
;
Brunelli, Matteo
;
Carlsson, Christer
- In:
Journal of the Operational Research Society : OR
68
(
2017
)
6
,
pp. 605-616
Persistent link: https://www.econbiz.de/10011656817
Saved in:
31
Real-world flexible resource profile scheduling with multiple criteria : learning scalarization functions for MIP and heuristic approaches
Braune, Roland
;
Doerner, Karl Franz
- In:
Journal of the Operational Research Society : OR
68
(
2017
)
8
,
pp. 952-972
Persistent link: https://www.econbiz.de/10011794612
Saved in:
32
Simultaneous preference estimation and heterogeneity control for choice-based conjoint via support vector machines
López, Julio
;
Maldonado, Sebastián
;
Montoya, Ricardo
- In:
Journal of the Operational Research Society : OR
68
(
2017
)
11
,
pp. 1323-1334
Persistent link: https://www.econbiz.de/10011815891
Saved in:
33
Deriving age and gender from forenames for consumer analytics
Lansley, Guy
;
Longley, Paul A.
- In:
Journal of retailing and consumer services
30
(
2016
),
pp. 271-278
Persistent link: https://www.econbiz.de/10011473224
Saved in:
34
A note on the square root law for urban police travel times
Demers, Simon
;
Langan, Cynthia
- In:
Journal of the Operational Research Society : OR
67
(
2016
)
7
,
pp. 989-1000
Persistent link: https://www.econbiz.de/10011575587
Saved in:
35
Operational risk modelling and organizational learning in structured finance operations : a Bayesian network approach
Sanford, Andrew
;
Moosa, Imad A.
- In:
Journal of the Operational Research Society : OR
66
(
2015
)
1
,
pp. 86-115
Persistent link: https://www.econbiz.de/10010483532
Saved in:
36
Efficient wafer sorting scheduling using a hybrid artificial immune system
Ying, K.-C.
;
Lin, S.-W.
- In:
Journal of the Operational Research Society : OR
65
(
2014
)
2
,
pp. 169-179
Persistent link: https://www.econbiz.de/10010239956
Saved in:
37
Hyper-heuristic : a survey of the state of the art
Burke, Edmund K.
;
Gendreau, Michel
;
Hyde, Matthew
; …
- In:
Journal of the Operational Research Society : OR
64
(
2013
)
12
,
pp. 1695-1724
Persistent link: https://www.econbiz.de/10010228343
Saved in:
38
Support vector machine learning with an evolutionary engine
Stoean, R.
;
Preuss, M.
;
Stoean, C.
;
El-Darzi, E.
; …
- In:
Journal of the Operational Research Society : OR
60
(
2009
)
8
,
pp. 1116-1122
Persistent link: https://www.econbiz.de/10003882064
Saved in:
39
Integration of production planning and scheduling using an expert system and a genetic algorithm
Ławrynowicz, A.
- In:
Journal of the Operational Research Society : OR
59
(
2008
)
4
,
pp. 455-463
Persistent link: https://www.econbiz.de/10003699193
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