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~isPartOf:"Quality management journal : QMJ"
~subject:"Health care"
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Health care
Hospital
40
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40
Dienstleistungsqualität
32
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32
Quality management
23
Qualitätsmanagement
23
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20
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Quality management journal : QMJ
Health care management review : HCM review
76
Health care management science
73
Journal of health organization and management
73
European journal of operational research : EJOR
49
Journal of health economics
45
NBER working paper series
42
Management science : journal of the Institute for Operations Research and the Management Sciences
35
Health economics
32
Health economics review
32
The European journal of health economics : HEPAC ; health economics in prevention and care
29
Health care management science : a new journal serving the international health care management community
28
NBER Working Paper
28
Production and operations management : an international journal of the Production and Operations Management Society
26
International journal of production research
25
Production and operations management : the flagship research journal of the Production and Operations Management Society
25
Health marketing quarterly
24
Manufacturing & service operations management : M & SOM
24
Socio-economic planning sciences : the international journal of public sector decision-making
24
The European journal of health economics
23
The TQM journal : the international review of organizational improvement
23
Working paper / National Bureau of Economic Research, Inc.
20
Omega : the international journal of management science
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Technological forecasting & social change : an international journal
18
International journal of production economics
17
International journal of hospitality management
16
Operations research
16
International journal of pharmaceutical and healthcare marketing : IJPHM
14
International journal of productivity and quality management : IJPQM
14
Journal of business research : JBR
14
Journal of industrial engineering and management : JIEM
14
Business process management journal
13
International journal of quality & reliability management
13
Total quality management & business excellence
13
Discussion paper series / IZA
12
Interfaces : the INFORMS journal on the practice of operations research
12
International journal of health economics and management
12
International journal of public sector management : IJPSM
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Public management review
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1
Assessing patient satisfaction with emergency department care delivery using a patient experience framework
Ferrand, Yann B.
;
Fredendall, Lawrence D.
;
Siemens, …
- In:
Quality management journal : QMJ
29
(
2022
)
3
,
pp. 160-182
Persistent link: https://www.econbiz.de/10013410705
Saved in:
2
Measuring the influence of service quality on patient satisfaction in Malaysia
Tan, Christine Nya-Ling
;
Ojo, Adedapo Oluwaseyi
;
Cheah, …
- In:
Quality management journal : QMJ
26
(
2019
)
3
,
pp. 129-143
Persistent link: https://www.econbiz.de/10012309537
Saved in:
3
The effectiveness of ISO 9001-based healthcare accreditation surveyors and standards on hospital performance outcomes : a balanced scorecard perspective
Ritchie, William J.
;
Ni, John
;
Stark, Eric M.
;
Melnyk, …
- In:
Quality management journal : QMJ
26
(
2019
)
4
,
pp. 162-173
Persistent link: https://www.econbiz.de/10012309559
Saved in:
4
The effect of waiting time on patient perceptions of care quality
Nottingham, Quinton J.
;
Johnson, Dana M.
;
Russell, …
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 32-45
Persistent link: https://www.econbiz.de/10011976310
Saved in:
5
Towards a triadic quality measurement framework for U.S. healthcare
Chakraborty, Subhajit
;
Kaynak, Hale
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 46-63
Persistent link: https://www.econbiz.de/10011976317
Saved in:
6
How Lean Six Sigma principles improve hospital performance
Honda, Ana Carolina
;
Bernardo, Vitor Zanetti
;
Gerolamo, …
- In:
Quality management journal : QMJ
25
(
2018
)
2
,
pp. 70-82
Persistent link: https://www.econbiz.de/10011976324
Saved in:
7
The effect of waiting time on patient perceptions of care quality
Nottingham, Quinton J.
;
Johnson, Dana M.
;
Russell, …
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 32-45
Persistent link: https://www.econbiz.de/10012309045
Saved in:
8
Towards a triadic quality measurement framework for U.S. healthcare
Chakraborty, Subhajit
;
Kaynak, Hale
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 46-63
Persistent link: https://www.econbiz.de/10012309048
Saved in:
9
How Lean Six Sigma Principles improve hospital performance
Honda, Ana Carolina
;
Bernardo, Vitor Zanetti
;
Gerolamo, …
- In:
Quality management journal : QMJ
25
(
2018
)
2
,
pp. 70-82
Persistent link: https://www.econbiz.de/10012309062
Saved in:
10
Patient satisfaction with healthcare services : a critical review
Ferrand, Yann B.
;
Siemens, Jennifer
;
Weathers, Danny
; …
- In:
Quality management journal : QMJ
23
(
2016
)
4
,
pp. 6-22
Persistent link: https://www.econbiz.de/10011603770
Saved in:
11
Healthcare performance excellence : a comparison of Baldrige Award recipients and competitors
Schulingkamp, Ronald C.
;
Latham, John R.
- In:
Quality management journal : QMJ
22
(
2015
)
3
,
pp. 6-22
Persistent link: https://www.econbiz.de/10011309906
Saved in:
12
Cost-quality tradeoff in healthcare : does it affect patient experience?
Venkataraman, Sriram
- In:
Quality management journal : QMJ
22
(
2015
)
3
,
pp. 38-45
Persistent link: https://www.econbiz.de/10011311092
Saved in:
13
SEM of service quality to predict overall patient satisfaction in medical clinics : a case study
Johnson, Dana M.
;
Russell, Roberta S.
- In:
Quality management journal : QMJ
22
(
2015
)
4
,
pp. 18-36
Persistent link: https://www.econbiz.de/10011384434
Saved in:
14
Factors in the path from lean to patient safety : Six Sigma, goal specificity and responsiveness capability
McFadden, Kathleen L.
;
Lee, Jung Young
;
Gowen, Charles, III.
- In:
Quality management journal : QMJ
22
(
2015
)
4
,
pp. 37-53
Persistent link: https://www.econbiz.de/10011384436
Saved in:
15
Everything is 5S : a simple yet powerful lean improvement approach applied in a preadmission testing center
Delisle, Dennis R.
;
Freiberg, Valentina
- In:
Quality management journal : QMJ
21
(
2014
)
4
,
pp. 10-22
Persistent link: https://www.econbiz.de/10010426484
Saved in:
16
Linking quality improvement practices to knowledge management capabilities
McFadden, Kathleen L.
;
Lee, Jung Young
;
Gowen, Charles, III.
- In:
Quality management journal : QMJ
21
(
2014
)
1
,
pp. 42-58
Persistent link: https://www.econbiz.de/10010244640
Saved in:
17
Lean healthcare and quality management : the experience of ThedaCare
Mannon, Melissa
- In:
Quality management journal : QMJ
21
(
2014
)
1
,
pp. 7-10
Persistent link: https://www.econbiz.de/10010244646
Saved in:
18
UCPERF : an urgent care patient satisfaction instrument
Qin, Hong
;
Prybutok, Victor R.
;
Peak, Daniel A.
; …
- In:
Quality management journal : QMJ
21
(
2014
)
3
,
pp. 11-25
Persistent link: https://www.econbiz.de/10010383912
Saved in:
19
Perspectives of a clinical nurse specialist about improving the quality of nursing services
Seitz, Susan
- In:
Quality management journal : QMJ
20
(
2013
)
2
,
pp. 8-11
Persistent link: https://www.econbiz.de/10009739582
Saved in:
20
Understanding healthcare clinical process and outcome measures and their use in the Baldrige Award application process
Van Matre, Joseph G.
;
Koch, Karen E.
- In:
Quality management journal : QMJ
16
(
2009
)
1
,
pp. 18-28
Persistent link: https://www.econbiz.de/10009518638
Saved in:
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