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~subject:"Data-Envelopment-Analyse"
~subject:"Relationship marketing"
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International journal of business excellence : IJBEX
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1
Does marginal productivity of product mix matter? : data envelopment analysis for marginal profit consistency in Taiwan's life insurance industry
Wu, Yen-Tung
;
Lee, Chia-Yen
- In:
Operations research forum
5
(
2024
)
1
,
pp. 1-25
Persistent link: https://www.econbiz.de/10014517526
Saved in:
2
Value-added intellectual capital and productive efficiencies : evidence from Taiwan listed electronics companies
Ting, Irene Wei Kiong
;
Lu, Wen-Min
;
Kweh, Qian Long
; …
- In:
International journal of emerging markets
18
(
2023
)
9
,
pp. 2816-2838
Persistent link: https://www.econbiz.de/10014451132
Saved in:
3
Measuring QSR service quality on behavioral intentions of gen Z customers using QUICKSERV : mediating effect of service value and satisfaction
Ghosh, Pratik
;
Jhamb, Deepika
;
Dhiman, Rahul
- In:
International journal of quality & reliability management
40
(
2023
)
10
,
pp. 2351-2370
Persistent link: https://www.econbiz.de/10014470786
Saved in:
4
Investigating hostels revisit intention in Taiwan : the moderating effect of customers' desire
Carvajal, Alvaro Garcia
;
Hsu, Chiehwen Ed
;
Raj, S. Yeshwant
- In:
International journal of business excellence : IJBEX
29
(
2023
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10014234720
Saved in:
5
Determinants of customer loyalty to online food service delivery : evidence from Indonesia, Taiwan, and New Zealand
Rombach, Meike
;
Kartikasari, Ani
;
Dean, David L.
; …
- In:
Journal of hospitality marketing & management
32
(
2023
)
6
,
pp. 818-842
Persistent link: https://www.econbiz.de/10014319800
Saved in:
6
Influence of information technology and marketing capabilities in achieving superior customer performance : evidence from Taiwan
Chen, Homin
;
Hsu, Yu-Ming
- In:
Asia Pacific business review
29
(
2023
)
3
,
pp. 678-700
Persistent link: https://www.econbiz.de/10014320757
Saved in:
7
Corporate social responsibility authenticity as an antecedent to customer citizenship behavior : evidence from hospitality industry in Taiwan
Dung Minh Nguyen
;
Chiu, Yen-Ting Helena
- In:
Journal of hospitality marketing & management
32
(
2023
)
4
,
pp. 477-504
Persistent link: https://www.econbiz.de/10014281024
Saved in:
8
Using nonradial metafrontier data envelopment analysis to evaluate the metatechnology and metafactor ratios for the Taiwanese hotel industry
Huang, Chin Wei
;
Chen, Hsiao-Yin
- In:
Managerial and decision economics : MDE ; the …
44
(
2023
)
4
,
pp. 1904-1919
Persistent link: https://www.econbiz.de/10014299412
Saved in:
9
A nomological framework of antecedents and postcedents to satisfaction in purchase and sales business relationships
Guan, Jyh-Liang
;
Lee, Tzong-ru
;
Mostert, Pierre
; …
- In:
Journal of contemporary marketing science
6
(
2023
)
1
,
pp. 46-63
Persistent link: https://www.econbiz.de/10014301512
Saved in:
10
The roles of innovation and internationalisation in explaining dynamic business performance
Wang, Wei-Kang
;
Tebourbi, Imen
;
Kweh, Qian Long
;
Li, …
- In:
International journal of business excellence : IJBEX
29
(
2023
)
3
,
pp. 437-454
Persistent link: https://www.econbiz.de/10014294178
Saved in:
11
The study of the influence of service quality, service fairness and trust on customer loyalty in the Malaysian motor insurance industry
Kwong, Chee Kueng
;
Abu Bakar bin Abdul Hamid
;
Yuhanis …
- In:
International journal of business excellence : IJBEX
30
(
2023
)
1
,
pp. 17-52
Persistent link: https://www.econbiz.de/10014294212
Saved in:
12
Assessing and ranking the performance of higher education institutions : a non-radial super efficiency DEA approach
Taleb, Mushtaq
;
Ruzelan Khalid
;
Attallah, Mamdooh
; …
- In:
International journal of education economics and …
14
(
2023
)
2
,
pp. 213-230
Persistent link: https://www.econbiz.de/10014294904
Saved in:
13
Do e-business services enhance bank efficiency in Taiwan?
Liao, Changsheng
- In:
International journal of information systems in the …
14
(
2022
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10012799968
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14
Assessing antecedents of loyalty in the industrial relationship model : an examination of base model constituents and moderators
Samudro, Andreas
;
Susanti, Vonny
- In:
Journal of relationship marketing : innovations and …
21
(
2022
)
4
,
pp. 255-284
Persistent link: https://www.econbiz.de/10013463242
Saved in:
15
Customer satisfaction and loyalty in Malaysian resort hotels : the role of empathy, reliability and tangible dimensions of service quality
Yeong, Si Ni
;
Knox, Dan
;
Prabhakar, Guru
- In:
International journal of services and operations …
41
(
2022
)
4
,
pp. 444-462
Persistent link: https://www.econbiz.de/10013257545
Saved in:
16
Two stages' performance analysis of Taiwanese IC design industry : a dynamic network slacks-based data envelopment analysis approach
Lu, Ching-Cheng
;
Chen, Xiang
;
Lee, Shih-Wen
;
Hsu, Shao-Yin
- In:
International journal of technology management : IJTM
89
(
2022
)
1/2
,
pp. 93-123
Persistent link: https://www.econbiz.de/10013258189
Saved in:
17
The impact of market share on efficiency of commercial banks : resampling slacks-based measure data envelopment analyses model
Li, Ying
;
Chiu, Yung-ho
;
Chen, Ying Yu
;
Wang, Lihua
; …
- In:
Managerial and decision economics : MDE ; the …
43
(
2022
)
5
,
pp. 1621-1634
Persistent link: https://www.econbiz.de/10013288192
Saved in:
18
The role of controlling shareholders in influencing firm efficiency : a case of Taiwanese electronics firms
Ting, Irene Wei Kiong
;
Norazlin Ahmad
;
Gurrib, Ikhlaas
; …
- In:
International journal of business excellence : IJBEX
26
(
2022
)
2
,
pp. 261-279
Persistent link: https://www.econbiz.de/10013198274
Saved in:
19
Evaluation of the efficiency of the local tax administration in Taiwan : application of a dynamic network data envelopment analysis
Huang, Shwu-Huei
;
Yu, Ming-miin
;
Huang, Ya-Ling
- In:
Socio-economic planning sciences : the international …
83
(
2022
),
pp. 1-17
Persistent link: https://www.econbiz.de/10013363717
Saved in:
20
Exploring the efficiency of hospital and pharmacy utilizations in Taiwan : an application of dynamic network data envelopment analysis
Chen, Kuan-Chen
;
Lin, Sun-Yuan
;
Yu, Ming-miin
- In:
Socio-economic planning sciences : the international …
84
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013489407
Saved in:
21
The effects of service quality, perceived value and trust in home delivery service personnel on customer satisfaction : evidence from a developing country
Md Uzir Hossain Uzir
;
Al Halbusi, Hussam
;
Thurasamy Ramayah
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012665967
Saved in:
22
Measuring Taiwanese bank performance : a two-system dynamic network data envelopment analysis approach
Yu, Ming-miin
;
Lin, Chung-I
;
Chen, Kuan-Chen
;
Chen, Li-Hsueh
- In:
Omega : the international journal of management science
98
(
2021
),
pp. 1-23
Persistent link: https://www.econbiz.de/10012430616
Saved in:
23
Hedging strategies and performance of the US financial holding companies : a dynamic frontier analysis
Mohammad Nourani
;
Chen, Fu-Chiang
;
Gurrib, Ikhlaas
; …
- In:
International journal of business excellence : IJBEX
24
(
2021
)
3
,
pp. 295-320
Persistent link: https://www.econbiz.de/10012596365
Saved in:
24
The mediating role of customer satisfaction and its effect on service quality-customer loyalty link
Sadiq, Mohd
;
Adil, Mohd
- In:
International journal of productivity and quality …
32
(
2021
)
4
,
pp. 520-535
Persistent link: https://www.econbiz.de/10012516747
Saved in:
25
Effectiveness of demographic characteristics in understanding Malaysian customers' perceived value of the integrated resort sector
Ahn, Jiseon
- In:
Journal of vacation marketing
26
(
2020
)
2
,
pp. 195-210
Persistent link: https://www.econbiz.de/10012213327
Saved in:
26
Destination satisfaction and revisit intention of tourists : does the quality of airport services matter?
Seetanah, Boopen
;
Teeroovengadum, Viraiyan
;
Nunkoo, Robin
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
1
,
pp. 134-148
Persistent link: https://www.econbiz.de/10012157328
Saved in:
27
Restaurant employee service sabotage and customer deviant behaviors : the moderating role of corporate reputation
Hu, Hsin-Hui Hu
;
Lai, Hung-Sheng
;
King, Brian
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
7
,
pp. 1126-1152
Persistent link: https://www.econbiz.de/10012259629
Saved in:
28
A study of business performance and risk in Taiwan's financial institutions through resampling data envelopment analysis
Ma, Liang-Han
;
Hsieh, Jin-Chi
;
Chiu, Yung-ho
- In:
Applied economics letters
27
(
2020
)
11
,
pp. 886-891
Persistent link: https://www.econbiz.de/10012266940
Saved in:
29
Determinants of banking efficiency and survival in Taiwan with consideration of the real management cost
Liang, Lien-Wen
;
Cheng, Cheng-Ping
;
Lin, Yipin
- In:
Emerging markets, finance and trade : EMFT
56
(
2020
)
5
,
pp. 1003-1023
Persistent link: https://www.econbiz.de/10012211518
Saved in:
30
An integrated B2B guanxi model : a Taiwan perspective
Kuo, Min-Jon
;
Zhu, Dauw-Song
;
White, Louis P.
- In:
Journal of relationship marketing : innovations and …
19
(
2020
)
4
,
pp. 309-328
Persistent link: https://www.econbiz.de/10012312407
Saved in:
31
Network hierarchical DEA with an application to international shipping industry in Taiwan
Gan, Guoya
;
Lee, Hsuan-Shih
;
Lee, Lynne
;
Wang, Xianmei
; …
- In:
Journal of the Operational Research Society
71
(
2020
)
6
,
pp. 991-1002
Persistent link: https://www.econbiz.de/10012264493
Saved in:
32
Antecedents and consequences of perceived coolness for Generation Y in the context of creative tourism : a case study of the Pier 2 Art Center in Taiwan
Chen, Ching-fu
;
Chou, Shih-Huan
- In:
Tourism management : research, policies, practice
72
(
2019
),
pp. 121-129
Persistent link: https://www.econbiz.de/10011995782
Saved in:
33
Market share and performance in Taiwanese banks : min/max SBM DEA
Li, Ying
;
Chiu, Yung-ho
;
Lin, Tai-Yu
;
Huang, Yun Yuan
- In:
Top : an official journal of the Spanish Society of …
27
(
2019
)
2
,
pp. 233-252
Persistent link: https://www.econbiz.de/10012063828
Saved in:
34
Productivity growth and quality changes of hospitals in Taiwan : does ownership matter?
Chen, Kuan-Chen
;
Chen, Hong-Ming
;
Chien, Li-Nien
;
Yu, …
- In:
Health care management science
22
(
2019
)
3
,
pp. 451-461
Persistent link: https://www.econbiz.de/10012098471
Saved in:
35
Does corporate social responsibility influence customer loyalty in the Taiwan insurance sector? : the role of corporate image and customer satisfaction
Lee, Chen-Ying
- In:
Journal of promotion management : innovations in …
25
(
2019
)
1
,
pp. 43-64
Persistent link: https://www.econbiz.de/10012179012
Saved in:
36
The moderating effect of competitive status on the relationship between customer satisfaction and retention
Chen, Chun-mei
;
Liu, Hsian-Ming
- In:
Total quality management & business excellence
30
(
2019
)
7
,
pp. 721-744
Persistent link: https://www.econbiz.de/10012199782
Saved in:
37
The effects of service quality determinants on social networking site-based commerce : the Malaysian customers' perspective
Suaini Sura
;
Ahn, Jongchang
- In:
Total quality management & business excellence
30
(
2019
)
13
,
pp. 1480-1494
Persistent link: https://www.econbiz.de/10012199899
Saved in:
38
The influence of green brand innovativeness and value perception on brand loyalty : the moderating role of green knowledge
Lin, Jialing
;
Lobo, Antonio
;
Leckie, Civilai
- In:
Journal of strategic marketing
27
(
2019
)
1
,
pp. 81-95
Persistent link: https://www.econbiz.de/10012202445
Saved in:
39
The effect of service quality on customer loyalty, given the mediating role of customer engagement and perceived value : case study: Taban Airline, Mashhad, Iran
Azad, Naser
;
Sadeghifar, Mohammad
- In:
International journal of business innovation and research
20
(
2019
)
1
,
pp. 129-144
Persistent link: https://www.econbiz.de/10012144499
Saved in:
40
The effects of relationship length on customer profitability after a service recovery
Béal, Mathieu
;
Sabadie, William
;
Grégoire, Yany
- In:
Marketing letters : a journal of research in marketing
30
(
2019
)
3/4
,
pp. 293-305
Persistent link: https://www.econbiz.de/10012144812
Saved in:
41
Evaluating the criteria for financial holding company operating ability based on the DEMATEL approach : the case of Taiwan
Chang, Min-yen
;
Cui, Xiaozhong
;
Liu, Chun-Chu
;
Lai, Yu-Ti
- In:
Economic research
32
(
2019
)
1,3
,
pp. 2978-2994
Persistent link: https://www.econbiz.de/10012587406
Saved in:
42
Performance appraisal for the operation and management of listed and OTC Taiwanese companies with DEA benchmarking models
Wang, Ze-Bin
;
Chiu, Yung-ho
;
Hsieh, Jin-chi
;
Li, Ying
; …
- In:
Journal of the Asia Pacific economy
23
(
2018
)
3
,
pp. 447-464
Persistent link: https://www.econbiz.de/10012131170
Saved in:
43
The moderating and mediating role of corporate reputation in the link between service innovation and cross-buying intention
Sridhar, M.
;
Mehta, Ajay
- In:
Corporate reputation review : an international journal
21
(
2018
)
2
,
pp. 50-70
Persistent link: https://www.econbiz.de/10011890023
Saved in:
44
Applying three-stage DEA on the operational performance of foreign banks in Taiwan
Liu, Hsiang-Hsi
- In:
International review of applied economics
32
(
2018
)
1
,
pp. 104-118
Persistent link: https://www.econbiz.de/10011796837
Saved in:
45
The effects of service convenience and perceived quality on perceived value, satisfaction and loyalty in low-cost fitness centers
García-Fernández, Jerónimo
;
Gálvez-Ruíz, Pablo
; …
- In:
Sport management review
21
(
2018
)
3
,
pp. 250-262
Persistent link: https://www.econbiz.de/10011871286
Saved in:
46
A service failure framework of hotels in Taiwan : adaptation of 7Ps marketing mix elements
Poh Theng Loo
;
Leung, Rosanna
- In:
Journal of vacation marketing : an international journal
24
(
2018
)
1
,
pp. 79-100
Persistent link: https://www.econbiz.de/10011876123
Saved in:
47
Exploring the impacts of perceived e-collaboration service convenience on new product development in Taiwanese IC design companies
Lai, Jung-Yu
;
Wang, Juite
- In:
Information technology and management
19
(
2018
)
2
,
pp. 107-120
Persistent link: https://www.econbiz.de/10011877022
Saved in:
48
Building industrial brand equity on resource advantage
Wang, Yong Jian
;
Capon, Noel
;
Wang, Valerie Lynette
; …
- In:
Industrial marketing management : the international …
72
(
2018
),
pp. 4-16
Persistent link: https://www.econbiz.de/10011887276
Saved in:
49
Corporate diversification and efficiency : evidence from Taiwanese top 100 manufacturing firms
Wang, Wei-Kang
;
Ting, Irene Wei Kiong
;
Kuo, Kuo-Cheng
; …
- In:
Operational research : an international journal
18
(
2018
)
1
,
pp. 187-203
Persistent link: https://www.econbiz.de/10011917163
Saved in:
50
Buyer-seller relationships of the dental devices industry in Taiwan : perspective of relationship
Wang, Yi-Sheng
- In:
Journal of business-to-business marketing
25
(
2018
)
3
,
pp. 169-186
Persistent link: https://www.econbiz.de/10011917200
Saved in:
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