//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~accessRights:"restricted"
~person:"Prentice, Catherine"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Kundenorientierung und Leistun...
Similar by subject
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
19
Relationship marketing
19
Consumer behaviour
13
Konsumentenverhalten
13
Dienstleistungsqualität
12
Service quality
12
Customer satisfaction
11
Kundenzufriedenheit
11
Customer engagement
7
Brand image
5
Brand management
5
Customer integration
5
Kundenintegration
5
Markenführung
5
Markenimage
5
Gambling
4
Glücksspiel
4
Airline
3
Artificial intelligence
3
Customer loyalty
3
Fluggesellschaft
3
Hotel industry
3
Hotellerie
3
Künstliche Intelligenz
3
Southeast Asia
3
Südostasien
3
customer loyalty
3
Casinos
2
Customer retention
2
Customer service
2
Emotion
2
Emotional intelligence
2
FsQCA
2
Intelligence
2
Intelligenz
2
Kundenbindung
2
Kundenservice
2
Loyalty
2
Quality management
2
Qualitätsmanagement
2
more ...
less ...
Online availability
All
Undetermined
Free
1
Type of publication
All
Article
19
Type of publication (narrower categories)
All
Article in journal
19
Aufsatz in Zeitschrift
19
Language
All
English
19
Author
All
Prentice, Catherine
Bruhn, Manfred
41
Han, Heesup
37
Hollebeek, Linda D.
34
Hadwich, Karsten
27
Kumar, V.
27
Thaichon, Park
24
Loureiro, Sandra Maria Correia
20
Mattila, Anna S.
20
Kumar, Vikas
19
Quach, Sara
19
Rather, Raouf Ahmad
19
Gil Saura, Irene
18
Gustafsson, Anders
18
Palmatier, Robert W.
18
Svensson, Göran
18
Vrontis, Demetris
18
Witell, Lars
18
Ahn, Jiseon
17
Itani, Omar S.
17
Khan, Imran
17
Roy, Sanjit
17
So, Kevin Kam Fung
17
Grewal, Dhruv
16
Klaus, Philipp
16
Rahman, Zillur
16
Agnihotri, Raj
15
Balaji, M. S.
14
Japutra, Arnold
14
Karjaluoto, Heikki
14
Kleinaltenkamp, Michael
14
Ruyter, Ko de
14
Chatterjee, Sheshadri
13
Homburg, Christian
13
Johnson, Lester W.
13
Leckie, Civilai
13
Sesé, F. Javier
13
Verhoef, Peter C.
13
Wong, IpKin Anthony
13
Akter, Shahriar
12
more ...
less ...
Published in...
All
Journal of retailing and consumer services
10
International journal of hospitality management
2
Journal of hospitality marketing & management
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of strategic marketing
1
Journal of vacation marketing
1
Services marketing quarterly
1
The journal of business & industrial marketing
1
more ...
less ...
Source
All
ECONIS (ZBW)
19
Showing
1
-
10
of
19
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Embracing or fighting the urge : a multilevel investigation on casino
service
, branding and impulsive gambling
Prentice, Catherine
;
Wong, IpKin Anthony
- In:
International journal of hospitality management
56
(
2016
),
pp. 109-118
Persistent link: https://www.econbiz.de/10011521730
Saved in:
2
Customer empowerment to co-create
service
designs and delivery : scale development and validation
Prentice, Catherine
;
Han, Xiao-Yun
;
Li, Yao-Qi
- In:
Services marketing quarterly
37
(
2016
)
1
,
pp. 36-51
Persistent link: https://www.econbiz.de/10011452140
Saved in:
3
The influence of identity-driven customer engagement on purchase intention
Prentice, Catherine
;
Han, Xiao Yun
;
Hua, Lian-Lian
;
Hu, Lin
- In:
Journal of retailing and consumer services
47
(
2019
),
pp. 339-347
Persistent link: https://www.econbiz.de/10011995641
Saved in:
4
Insights into Vodka consumer attitude and purchasing behaviors
Prentice, Catherine
;
Handsjuk, Nikolai
- In:
Journal of retailing and consumer services
32
(
2016
),
pp. 7-14
Persistent link: https://www.econbiz.de/10011556583
Saved in:
5
Revisiting the job performance-burnout relationship
Prentice, Catherine
;
Thaichon, Park
- In:
Journal of hospitality marketing & management
28
(
2019
)
7
,
pp. 807-832
Persistent link: https://www.econbiz.de/10012176694
Saved in:
6
Customer engagement and its outcomes : the cross-level effect of
service
environment and brand equity
Ou, Juanjuan
;
Wong, IpKin Anthony
;
Prentice, Catherine
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
2
,
pp. 377-402
Persistent link: https://www.econbiz.de/10012201373
Saved in:
7
The influence of brand experience and
service
quality on customer engagement
Prentice, Catherine
;
Wang, Xuequn
;
Loureiro, Sandra …
- In:
Journal of retailing and consumer services
50
(
2019
),
pp. 50-59
Persistent link: https://www.econbiz.de/10012114115
Saved in:
8
An asymmetrical approach to understanding configurations of customer loyalty in the airline industry
Prentice, Catherine
;
Loureiro, Sandra Maria Correia
- In:
Journal of retailing and consumer services
38
(
2017
),
pp. 96-107
Persistent link: https://www.econbiz.de/10011743169
Saved in:
9
Consumer-based approach to customer engagement : the case of luxury brands
Prentice, Catherine
;
Loureiro, Sandra Maria Correia
- In:
Journal of retailing and consumer services
43
(
2018
),
pp. 325-332
Persistent link: https://www.econbiz.de/10011883220
Saved in:
10
Supply chain management in the insurance industry : symmetrical and asymmetrical analysis
Prentice, Catherine
;
Dominique-Ferreira, Sergio
;
Wang, …
- In:
The journal of business & industrial marketing
38
(
2023
)
11
,
pp. 2505-2518
Persistent link: https://www.econbiz.de/10014472004
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->