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~isPartOf:"Asia Pacific journal of marketing and logistics"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
391
Konsumentenverhalten
391
Brand image
90
Markenimage
90
Brand management
85
Markenführung
85
Beziehungsmarketing
68
Relationship marketing
68
China
48
Customer satisfaction
47
Kundenzufriedenheit
47
Brand
43
Markenartikel
43
Online retailing
43
Online-Handel
43
Service quality
32
Advertising effects
27
Social Web
27
Social web
27
Werbewirkung
27
Designation of origin
26
Herkunftsbezeichnung
26
Internet marketing
26
Online-Marketing
26
E-commerce
24
Marketing management
24
Marketingmanagement
24
Electronic Commerce
23
Confidence
21
Vertrauen
21
Viral marketing
21
Virales Marketing
21
Purchase intention
20
Corporate Social Responsibility
19
Corporate social responsibility
19
Innovation adoption
19
Innovationsakzeptanz
19
Advertising
18
India
18
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32
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Jebarajakirthy, Charles
2
Lee, Dae Hui
2
Abror, Abror
1
Ahmed, Jashim Uddin
1
Ahn, Jiseon
1
Akhtar, Nadeem
1
Akin, Mahmut Selami
1
Allameh, Sayyed Mohsen
1
Amenuvor, Fortune Edem
1
Asadi, Hassan
1
Baoku, Li
1
Barnes, Bradley R.
1
Boateng, Henry
1
Cai, Huifen
1
Chan, Shiu Fai
1
Cheah, Isaac
1
Chen, Tser-yieth
1
Chen, Xianglan
1
Chew, Janet
1
Choudhry, Koushiki
1
Dastgir, Shabbir
1
Deng, Ssu
1
Di Benedetto, C. Anthony
1
Ding, Wenmei
1
Engriani, Yunita
1
Fukukawa, Kyoko
1
Gayatri, Gita
1
Hantula, Donald A.
1
Hong, Zhao
1
Huang, Chi-Chang
1
Idris, Idris
1
Islam, Tahir
1
Jaberi, Akbar
1
Jain, Nikunj Kumar
1
Kaul, Dimple
1
Kautish, Pradeep
1
Khan, Muhammad Ishfaq
1
Kim, Wooyang
1
Lee, Sheng Yen
1
Liang, Rong-da
1
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Asia Pacific journal of marketing and logistics
Journal of retailing and consumer services
234
International journal of hospitality management
201
Journal of business research : JBR
114
The journal of services marketing
111
International journal of contemporary hospitality management
80
Journal of hospitality marketing & management
79
The service industries journal
72
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
68
Journal of travel and tourism marketing
65
Services marketing quarterly
65
Journal of service research : JSR
50
Cogent business & management
48
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
40
The TQM journal : the international review of organizational improvement
40
Service business
39
International journal of quality and service sciences
38
Total quality management & business excellence
37
Tourism management : research, policies, practice
35
Journal of service management
33
International journal of quality & reliability management
32
Journal of air transport management
32
The international journal of bank marketing : IJBM
30
Psychology & marketing
28
International journal of services and operations management
27
International journal of services, economics and management
27
International journal of productivity and quality management : IJPQM
25
Quality management journal : QMJ
25
International journal of electronic marketing and retailing : IJEMR
23
Journal of retailing
23
Managing service quality : MSQ ; an international journal
23
European journal of marketing : EJM
22
Journal of service research
22
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
21
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
21
Journal of internet commerce
21
Journal of strategic marketing
21
Journal of the Academy of Marketing Science
21
International journal of business information systems : IJBIS
20
Journal of Asian finance, economics and business : JAFEB
19
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ECONIS (ZBW)
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1
The effects of customer satisfaction, perceived value, corporate image and service quality on behavioral intentions in gaming establishments
Wu, Hung-che
- In:
Asia Pacific journal of marketing and logistics
26
(
2014
)
6
,
pp. 540-565
Persistent link: https://www.econbiz.de/10010495843
Saved in:
2
Factors influencing sport tourists' revisit intentions : the role and effect of destination image, perceived quality, perceived value and satisfaction
Allameh, Sayyed Mohsen
;
Pool, Javad Khazaei
;
Jaberi, Akbar
- In:
Asia Pacific journal of marketing and logistics
27
(
2015
)
2
,
pp. 191-207
Persistent link: https://www.econbiz.de/10010532601
Saved in:
3
Understanding the role of image, quality and price for developing prestigious mass brands
Singh, Balgopal
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
3
,
pp. 533-559
Persistent link: https://www.econbiz.de/10014285854
Saved in:
4
Effect of channel integration quality on consumer responses within omni-channel retailing
Chen, Tser-yieth
;
Yeh, Tsai-lien
;
Wu, Hsueh Ling
;
Deng, Ssu
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
1
,
pp. 149-173
Persistent link: https://www.econbiz.de/10013553040
Saved in:
5
Warmth or competence? : the effects of cool and cuteness on the perceived quality of digital products
Baoku, Li
;
Nan, Yafeng
;
Yao, Ruoxi
- In:
Asia Pacific journal of marketing and logistics
34
(
2022
)
9
,
pp. 1880-1904
Persistent link: https://www.econbiz.de/10013391142
Saved in:
6
Diagnosing the service quality of perishable-food logistics : temperature-sensitive milk delivery
Wu, Pei-Ju
;
Lin, Liang-Tay
;
Huang, Chi-Chang
- In:
Asia Pacific journal of marketing and logistics
34
(
2022
)
9
,
pp. 1943-1955
Persistent link: https://www.econbiz.de/10013391148
Saved in:
7
Evaluating specific service quality aspects which impact on customers' behavioural loyalty in high-tech internet services
Thaichon, Paramaporn
;
Jebarajakirthy, Charles
- In:
Asia Pacific journal of marketing and logistics
28
(
2016
)
1
,
pp. 141-159
Persistent link: https://www.econbiz.de/10011529483
Saved in:
8
Consumer control, dependency and satisfaction with online service
Chan, Shiu Fai
;
Barnes, Bradley R.
;
Fukukawa, Kyoko
- In:
Asia Pacific journal of marketing and logistics
28
(
2016
)
4
,
pp. 594-615
Persistent link: https://www.econbiz.de/10011622551
Saved in:
9
A fresh look at the role of switching cost in influencing customer loyalty : empirical investigation using structural equation modelling analysis
Ram, Jiwat
;
Wu, Ming-Lu
- In:
Asia Pacific journal of marketing and logistics
28
(
2016
)
4
,
pp. 616-633
Persistent link: https://www.econbiz.de/10011622557
Saved in:
10
Impact of service failure severity and agreeableness on consumer switchover intention : mediating role of consumer forgiveness
Riaz, Zeeshan
;
Khan, Muhammad Ishfaq
- In:
Asia Pacific journal of marketing and logistics
28
(
2016
)
3
,
pp. 420-434
Persistent link: https://www.econbiz.de/10011583333
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