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~isPartOf:"International journal of contemporary hospitality management"
~subject:"Kundenzufriedenheit"
~subject:"Markenführung"
~subject:"Work behaviour"
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Kundenzufriedenheit
Markenführung
Work behaviour
Beziehungsmarketing
120
Relationship marketing
120
Consumer behaviour
68
Konsumentenverhalten
68
Customer satisfaction
53
Dienstleistungsqualität
46
Service quality
46
Hotel industry
41
Hotellerie
41
Brand management
21
Gastronomie
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Restaurant industry
19
Brand image
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Markenimage
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Gastgewerbe
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Hospitality industry
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Customer loyalty
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Arbeitsverhalten
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72
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Han, Heesup
4
Alnawas, Ibrahim
2
Bilgihan, Anil
2
Gursoy, Dogan
2
Hyun, Sunghyup Sean
2
Kim, Soyeon
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Tanford, Sarah
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Wong, IpKin Anthony
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Aparicio-Valverde, Mireia
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Asante, Bismark Omane
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Aziz, Mariam Ashraf
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Bai, Billy
1
Baker, Melissa A.
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Ballester, Estefania
1
Baloglu, Seyhmus
1
Ben Khelil, Haykel
1
Boateng, Henry
1
Bowen, John T.
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Bujisic, Milos
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Busser, James
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Caber, Meltem
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Cai, Ruiying
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Castillo-Manzano, José Ignacio
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Chang, Kuo-chien
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1
Chen McCain, Shiang-Lih
1
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1
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1
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International journal of contemporary hospitality management
Journal of retailing and consumer services
339
Journal of business research : JBR
258
International journal of hospitality management
173
The journal of services marketing
123
The journal of product & brand management
101
The journal of brand management : an international journal
85
The service industries journal
78
Journal of hospitality marketing & management
77
Cogent business & management
67
Journal of travel and tourism marketing
67
Industrial marketing management : the international journal for industrial and high-tech firms
65
Asia Pacific journal of marketing and logistics
61
Tourism management : research, policies, practice
61
Journal of strategic marketing
57
Journal of service management
53
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
52
Psychology & marketing
51
Service business
51
Journal of service research : JSR
49
Services marketing quarterly
45
SpringerLink / Bücher
45
European journal of marketing : EJM
44
Journal of the Academy of Marketing Science
43
Marketing intelligence & planning
43
The journal of business & industrial marketing
42
Journal of marketing
40
The international journal of bank marketing : IJBM
40
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
39
International journal of internet marketing and advertising : IJIMA
38
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
34
The TQM journal : the international review of organizational improvement
32
Journal of promotion management : innovations in planning and applied research
31
Journal of retailing
31
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
31
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
31
International journal of electronic customer relationship management : IJECRM
30
International journal of electronic marketing and retailing : IJEMR
30
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
30
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
28
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ECONIS (ZBW)
72
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1
The effects of image and price fairness : a consideration of delight and loyalty in the waterpark industry
Jin, Naehyun Paul
;
Line, Nathaniel D.
;
Merkebu, Jerusalem
- In:
International journal of contemporary hospitality management
28
(
2016
)
9
,
pp. 1895-1914
Persistent link: https://www.econbiz.de/10011624189
Saved in:
2
Back to the future : progress and trends in hotel loyalty marketing
Tanford, Sarah
;
Shoemaker, Stowe
;
Dinca, Alexandra
- In:
International journal of contemporary hospitality management
28
(
2016
)
9
,
pp. 1937-1967
Persistent link: https://www.econbiz.de/10011624195
Saved in:
3
The impact of abusive supervision on service employees' proactive customer service performance in the hotel industry
Lyu, Yijing
;
Zhou, Xing
;
Li, Weiwen
;
Wan, Junbao
;
Zhang, Jie
- In:
International journal of contemporary hospitality management
28
(
2016
)
9
,
pp. 1992-2012
Persistent link: https://www.econbiz.de/10011624205
Saved in:
4
Accommodation preferences of the girlfriend getaway market in Malaysia : self-image, satisfaction and loyalty
Khoo-Lattimore, Catheryn
;
Prayag, Girish
- In:
International journal of contemporary hospitality management
28
(
2016
)
12
,
pp. 2748-2770
Persistent link: https://www.econbiz.de/10011610959
Saved in:
5
Service quality and brand loyalty : the mediation effect of brand passion, brand affection and self-brand connection
Hemsley-Brown, Jane
;
Alnawas, Ibrahim
- In:
International journal of contemporary hospitality management
28
(
2016
)
12
,
pp. 2771-2794
Persistent link: https://www.econbiz.de/10011610968
Saved in:
6
Customer satisfaction, service quality, and customer value: years 2000-2015
Oh, Haemoon
;
Kim, Kawon
- In:
International journal of contemporary hospitality management
29
(
2017
)
1
,
pp. 2-29
Persistent link: https://www.econbiz.de/10011611056
Saved in:
7
Brand management - standing out from the crowd : a review and research agenda for hospitality management
King, Ceridwyn
- In:
International journal of contemporary hospitality management
29
(
2017
)
1
,
pp. 115-140
Persistent link: https://www.econbiz.de/10011611097
Saved in:
8
Customers' perceived website service quality and its effects on e-loyalty
Jeon, Myunghee Mindy
;
Jeong, Miyoung
- In:
International journal of contemporary hospitality management
29
(
2017
)
1
,
pp. 438-457
Persistent link: https://www.econbiz.de/10011611261
Saved in:
9
Building brand relationship quality among hotel loyalty program members
Lo, Ada S.
;
Im, Holly Hyunjung
;
Chen, Yong
;
Qu, Hailin
- In:
International journal of contemporary hospitality management
29
(
2017
)
1
,
pp. 458-488
Persistent link: https://www.econbiz.de/10011611273
Saved in:
10
The effects of brand attachment on behavioral loyalty in the luxury restaurant sector
Ammari, Nedra Bahri
;
Van Niekerk, Mathilda
;
Ben Khelil, …
- In:
International journal of contemporary hospitality management
28
(
2016
)
3
,
pp. 559-585
Persistent link: https://www.econbiz.de/10011578149
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