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~isPartOf:"International journal of quality & reliability management"
~isPartOf:"Journal of hospitality marketing & management"
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Quality management
417
Qualitätsmanagement
413
Hotel industry
205
Hotellerie
205
Dienstleistungsqualität
135
Service quality
135
Consumer behaviour
98
Konsumentenverhalten
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Antony, Jiju
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17
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7
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5
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5
Saraiva, Pedro
5
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4
Chi, Christina G.
4
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4
Douglas, Alex
4
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4
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4
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4
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4
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4
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4
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4
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4
Shahin, Arash
4
Sony, Michael
4
Adebanjo, Dotun
3
Ahmad Jusoh
3
Altinay, Levent
3
Badar, M. Affan
3
Bhat, Shreeranga
3
Daultani, Yash
3
Galetto, Maurizio
3
Ghadge, Abhijeet
3
Goswami, Mohit
3
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International Conference on Quality Engineering and Management <1., 2014, Guimarães>
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International journal of quality & reliability management
Journal of hospitality marketing & management
International journal of hospitality management
1,304
International journal of contemporary hospitality management
567
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
555
International Journal of Contemporary Hospitality Management
505
International journal of productivity and quality management : IJPQM
501
NBER working paper series
477
The TQM journal : the international review of organizational improvement
442
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413
International Journal of Quality & Reliability Management
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International journal of production research
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Discussion paper series / IZA
375
Tourism management : research, policies, practice
370
Health care management review : HCM review
270
Total quality management & business excellence
269
International journal of production economics
243
European journal of operational research : EJOR
232
Tourism economics : the business and finance of tourism and recreation
230
SpringerLink / Bücher
226
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
209
The TQM Magazine
208
IZA Discussion Paper
207
Health care management science
205
Quality management journal : QMJ
200
Journal of health organization and management
193
International journal of six sigma and competitive advantage : IJSSCA
189
Journal of health economics
185
Applied economics
169
IZA Discussion Papers
166
The service industries journal
161
Discussion paper / Centre for Economic Policy Research
160
Journal of travel and tourism marketing
143
Health economics
136
Working paper
136
Management science : journal of the Institute for Operations Research and the Management Sciences
134
Tourism management perspectives : TMP
133
Journal of business research : JBR
128
International journal of services and operations management
116
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ECONIS (ZBW)
702
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1
Customer-driven hotel landscaping design : a case study
Masoudi, Ali
;
Cudney, Elizabeth
;
Paryani, Kioumars
- In:
International journal of quality & reliability management
30
(
2013
)
8
,
pp. 832-852
Persistent link: https://www.econbiz.de/10010189582
Saved in:
2
Deconstructing service
quality
and customer satisfaction : challenges and directions for future research
Torres, Edwin N.
- In:
Journal of hospitality marketing & management
23
(
2014
)
5/6
,
pp. 652-677
Persistent link: https://www.econbiz.de/10010402053
Saved in:
3
Effect of perceived service
quality
on customer satisfaction in hospitality industry : Gronroos’ service
quality
model development
Zaibaf, Mehdi
;
Taherikia, Fariz
;
Fakharian, Meysam
- In:
Journal of hospitality marketing & management
22
(
2013
)
5/6
,
pp. 490-504
Persistent link: https://www.econbiz.de/10010127364
Saved in:
4
Empowerment in the hospitality industry in the United States
Kruja, Drita
;
Ha, Huong
;
Drishti, Elvisa
;
Oelfke, Ted
- In:
Journal of hospitality marketing & management
25
(
2016
)
1/2
,
pp. 25-48
Persistent link: https://www.econbiz.de/10011453952
Saved in:
5
From satisfied to memorable : an empirical study of service and experience dimensions on guest outcomes in the hospitality industry
Sipe, Lori J.
;
Testa, Mark R.
- In:
Journal of hospitality marketing & management
27
(
2018
)
2
,
pp. 178-195
Persistent link: https://www.econbiz.de/10011848342
Saved in:
6
Revisiting the job performance-burnout relationship
Prentice, Catherine
;
Thaichon, Park
- In:
Journal of hospitality marketing & management
28
(
2019
)
7
,
pp. 807-832
Persistent link: https://www.econbiz.de/10012176694
Saved in:
7
Posttrip behavioral differences between first-time and repeat guests : a two-phase study in a hospitality setting
Kim, Mi Ran
;
Knutson, Bonnie J.
;
Vogt, Christine
- In:
Journal of hospitality marketing & management
23
(
2014
)
7/8
,
pp. 722-745
Persistent link: https://www.econbiz.de/10010473498
Saved in:
8
Understanding Asian and Western women on girlfriend getaways : the relationship between motivation and accommodation performance
Khoo-Lattimore, Catheryn
;
Prayag, Girish
- In:
Journal of hospitality marketing & management
27
(
2018
)
2
,
pp. 239-259
Persistent link: https://www.econbiz.de/10011848355
Saved in:
9
An exploratory study of hospitality needs and preferences of U.S. girlfriend getaways
Mirehie, Mona
;
Gibson, Heather J.
;
Khoo-Lattimore, Catheryn
- In:
Journal of hospitality marketing & management
27
(
2018
)
7
,
pp. 811-832
Persistent link: https://www.econbiz.de/10011957270
Saved in:
10
Toward pro-environmental performance in the hospitality industry : empirical evidence on the mediating and interaction analysis
Darvishmotevali, Mahlagha
;
Altinay, Levent
- In:
Journal of hospitality marketing & management
31
(
2022
)
4
,
pp. 431-457
Persistent link: https://www.econbiz.de/10013177441
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