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Consumer behaviour
371
Konsumentenverhalten
371
Einzelhandel
179
Retail trade
179
Beziehungsmarketing
130
Relationship marketing
130
Online retailing
79
Online-Handel
79
Customer satisfaction
62
Kundenzufriedenheit
62
Sales promotion
42
Verkaufsförderung
42
Distribution channel
40
Vertriebsweg
40
Brand management
38
Markenführung
38
E-commerce
36
Electronic Commerce
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Experiment
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Preismanagement
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Pricing strategy
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Marketing management
32
Marketingmanagement
32
Retailing
32
Dienstleistungsqualität
31
Service quality
31
Brand
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Markenartikel
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Food retailing
25
Lebensmitteleinzelhandel
25
Theorie
25
Theory
25
Ladengestaltung
24
Store design
24
Brand image
22
Internet marketing
22
Markenimage
22
Online-Marketing
22
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22
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22
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Grewal, Dhruv
25
Roggeveen, Anne L.
14
Ruyter, Ko de
8
Verhoef, Peter C.
8
Blut, Markus
7
Breugelmans, Els
7
Nordfält, Jens
7
Burton, Scot
6
Campo, Katia
6
Monroe, Kent B.
6
Evanschitzky, Heiner
5
Kukar-Kinney, Monika
5
Lamey, Lien
5
Neslin, Scott A.
5
Noble, Stephanie M.
5
Ratchford, Brian Thomas
5
Smith, Ronn J.
5
Ahlbom, Carl-Philip
4
Biswas, Dipayan
4
Brady, Michael K.
4
Dekimpe, Marnik G.
4
Gauri, Dinesh Kumar
4
Howlett, Elizabeth
4
Mantrala, Murali K.
4
Oppewal, Harmen
4
Patrick, Vanessa M.
4
Pauwels, Koen
4
Schumann, Jan Hendrik
4
Wetzels, Martin
4
Bearden, William O.
3
Bijmolt, Tammo H. A.
3
Biswas, Abhijit
3
Bodur, H. Onur
3
Bolton, Lisa E.
3
Chandukala, Sandeep R.
3
Chylinski, Mathew
3
Cronin, J. J.
3
Dass, Mayukh
3
Fuchs, Christoph
3
Geyskens, Inge
3
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Journal of retailing
Journal of business research : JBR
2,990
Journal of retailing and consumer services
2,604
International journal of hospitality management
1,274
Tourism management : research, policies, practice
1,236
International journal of consumer studies
934
Psychology & marketing
902
NBER working paper series
821
Journal of travel and tourism marketing
782
Discussion paper series / IZA
699
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
685
SpringerLink / Bücher
680
Journal of consumer research : JCR ; an interdisciplinary bimonthly
662
Asia Pacific journal of marketing and logistics
636
NBER Working Paper
634
Industrial marketing management : the international journal for industrial and high-tech firms
633
Working paper / National Bureau of Economic Research, Inc.
590
International journal of contemporary hospitality management
576
European Journal of Marketing
565
The journal of services marketing
509
The journal of product & brand management
506
Journal of the Academy of Marketing Science
499
The service industries journal
492
Management science : journal of the Institute for Operations Research and the Management Sciences
477
Tourism management perspectives : TMP
468
Journal of hospitality marketing & management
463
European journal of marketing : EJM
461
IZA Discussion Paper
460
Marketing science
459
Journal of marketing research : JMR
457
Journal of marketing
456
Journal of marketing management : MM
453
Journal of Consumer Marketing
448
The journal of brand management : an international journal
443
Journal of business ethics : JOBE
434
Marketing letters : a journal of research in marketing
424
Technological forecasting & social change : an international journal
424
Cogent business & management
420
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
412
Journal of economic psychology : research in economic psychology and behavioral economics
409
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ECONIS (ZBW)
442
Showing
1
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442
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1
The magnitude of change effect in store remodeling
Ferraro, Carla R.
;
Danaher, Tracey S.
;
Danaher, Peter J.
; …
- In:
Journal of retailing
93
(
2017
)
4
,
pp. 440-457
Persistent link: https://www.econbiz.de/10011790701
Saved in:
2
Creating ultimate customer
loyalty
through
loyalty
conviction and customer-company identification
Wolter, Jeremy S.
;
Bock, Dora
;
Smith, Jeffery S.
; …
- In:
Journal of retailing
93
(
2017
)
4
,
pp. 458-476
Persistent link: https://www.econbiz.de/10011790705
Saved in:
3
Antecedents and consequences of customer
satisfaction
: do they differ across online and offline purchases?
Hult, G. Tomas M.
;
Sharma, Pratyush Nidhi
;
Morgeson, …
- In:
Journal of retailing
95
(
2019
)
1
,
pp. 10-23
Persistent link: https://www.econbiz.de/10012102908
Saved in:
4
Affect versus cognition in the chain from perceived quality to customer
loyalty
: the roles of product beliefs and experience
Frank, Björn
;
Torrico, Boris Herbas
;
Enkawa, Takao
; …
- In:
Journal of retailing
90
(
2014
)
4
,
pp. 567-586
Persistent link: https://www.econbiz.de/10010473263
Saved in:
5
Co-creating affective atmospheres in retail experience
Joy, Annamma
;
Wang, Jeff Jianfeng
;
Orazi, Davide C.
; …
- In:
Journal of retailing
99
(
2023
)
2
,
pp. 297-317
Persistent link: https://www.econbiz.de/10014322019
Saved in:
6
The impact of service characteristics on the switching costs-customer
loyalty
link
Blut, Markus
;
Beatty, Sharon E.
;
Evanschitzky, Heiner
; …
- In:
Journal of retailing
90
(
2014
)
2
,
pp. 275-290
Persistent link: https://www.econbiz.de/10010402374
Saved in:
7
New insights in the moderating effect of switching costs on the
satisfaction
-repurchase behavior link
Nagengast, Liane
;
Evanschitzky, Heiner
;
Blut, Markus
; …
- In:
Journal of retailing
90
(
2014
)
3
,
pp. 408-427
Persistent link: https://www.econbiz.de/10010408213
Saved in:
8
How does corporate social responsibility affect consumer response to service failure in buyer-seller relationships?
Bolton, Lisa E.
;
Mattila, Anna S.
- In:
Journal of retailing
91
(
2015
)
1
,
pp. 140-153
Persistent link: https://www.econbiz.de/10010500739
Saved in:
9
Managing complaints to improve customer profitability
Cambra-Fierro, Jesus
;
Melero, Iguacel
;
Sesé, F. Javier
- In:
Journal of retailing
91
(
2015
)
1
,
pp. 109-124
Persistent link: https://www.econbiz.de/10010500745
Saved in:
10
To jeep or not to keep : effects of online customer reviews on product returns
Minnema, Alec
;
Bijmolt, H. A.
;
Gensler, Sonja
;
Wiesel, …
- In:
Journal of retailing
92
(
2016
)
3
,
pp. 253-267
Persistent link: https://www.econbiz.de/10011566694
Saved in:
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