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~isPartOf:"Tourism management : research, policies, practice"
~subject:"Brand image"
~subject:"Destinationsmanagement"
~subject:"Hotellerie"
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Brand image
Destinationsmanagement
Hotellerie
Beziehungsmarketing
108
Relationship marketing
108
Customer satisfaction
50
Kundenzufriedenheit
50
Consumer behaviour
47
Konsumentenverhalten
47
Dienstleistungsqualität
29
Service quality
29
Holiday behaviour
27
Urlaubsverhalten
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Hotel industry
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Tourism marketing
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Tourism
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Tourismus
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Customer integration
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Kundenintegration
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Betriebliche Wertschöpfung
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Destination loyalty
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Emotion
9
Value creation
9
Viral marketing
9
Virales Marketing
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Customer value
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Kundenwert
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Internet marketing
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Online-Marketing
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Kozak, Metin
2
Qu, Hailin
2
So, Kevin Kam Fung
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Adongo, Raymond
1
Agyeiwaah, Elizabeth
1
Almeida Santana, Arminda
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Alrawadieh, Zaid
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Berenguer Contrí, Gloria
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1
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1
Cai, Liping A.
1
Calver, Stephen J.
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Cao, Limei
1
Casidy, Riza
1
Chen, Ching-fu
1
Chen, Po-Ju
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Chi, Christina Geng-Qing
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Tourism management : research, policies, practice
International journal of hospitality management
112
Journal of business research : JBR
107
The journal of product & brand management
78
Journal of retailing and consumer services
76
The journal of brand management : an international journal
65
International journal of contemporary hospitality management
53
Journal of hospitality marketing & management
52
Journal of travel and tourism marketing
47
Asia Pacific journal of marketing and logistics
31
Cogent business & management
28
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
26
Industrial marketing management : the international journal for industrial and high-tech firms
23
Psychology & marketing
23
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
21
Tourism management perspectives : TMP
21
International journal of internet marketing and advertising : IJIMA
20
European journal of marketing : EJM
19
Marketing intelligence & planning
17
Journal of marketing management : MM
16
Journal of strategic marketing
16
Tourism analysis : an interdisciplinary tourism & hospitality journal
16
Journal of promotion management : innovations in planning and applied research
15
Journal of marketing communications
12
Journal of hospitality and tourism insights
11
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
11
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
11
SpringerLink / Bücher
11
European journal of marketing
10
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
10
Journal of the Academy of Marketing Science
10
The journal of services marketing
10
Global business review
9
International review on public and non-profit marketing
9
Journal of business ethics : JOBE
9
Journal of marketing management : JMM ; journal of the Academy of Marketing
9
Pakistan journal of commerce and social sciences
9
The journal of business & industrial marketing
9
Tourism and hospitality research : the surrey quarterly review
9
European research studies
8
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ECONIS (ZBW)
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1
Dimensions of lodging guest satisfaction among guests with mobility challenges : a mixed-method analysis of web-based texts
Zhang, Ye
;
Cole, Shu Tian
- In:
Tourism management : research, policies, practice
53
(
2016
),
pp. 13-27
Persistent link: https://www.econbiz.de/10011439981
Saved in:
2
Responding to negative online reviews : the effects of hotel responses on customer inferences of trust and concern
Sparks, Beverly A.
;
So, Kevin Kam Fung
;
Bradley, Graham L.
- In:
Tourism management : research, policies, practice
53
(
2016
),
pp. 74-85
Persistent link: https://www.econbiz.de/10011440024
Saved in:
3
Antecedents and consequences of perceived coolness for Generation Y in the context of creative tourism : a case study of the Pier 2 Art Center in Taiwan
Chen, Ching-fu
;
Chou, Shih-Huan
- In:
Tourism management : research, policies, practice
72
(
2019
),
pp. 121-129
Persistent link: https://www.econbiz.de/10011995782
Saved in:
4
What do hotel customers complain about? : text analysis using structural topic model
Hu, Nan
;
Zhang, Ting
;
Gao, Baojun
;
Bose, Indranil
- In:
Tourism management : research, policies, practice
72
(
2019
),
pp. 417-426
Persistent link: https://www.econbiz.de/10011996164
Saved in:
5
Exploring the impact of tourist harassment on destination image, tourist expenditure, and destination loyalty
Alrawadieh, Zaid
;
Alrawadieh, Ziad
;
Kozak, Metin
- In:
Tourism management : research, policies, practice
73
(
2019
),
pp. 13-20
Persistent link: https://www.econbiz.de/10012004629
Saved in:
6
The impact of value co-creation on hotel brand equity and customer satisfaction
González-Mansilla, Óscar
;
Berenguer Contrí, Gloria
; …
- In:
Tourism management : research, policies, practice
75
(
2019
),
pp. 51-65
Persistent link: https://www.econbiz.de/10012063560
Saved in:
7
Parallel pathways to brand loyalty : mapping the consequences of authentic consumption experiences for hotels and Airbnb
Mody, Makarand Amrish
;
Hanks, Lydia
;
Dogru, Tarik
- In:
Tourism management : research, policies, practice
74
(
2019
),
pp. 65-80
Persistent link: https://www.econbiz.de/10012128566
Saved in:
8
Managing customer citizenship behaviour : the moderating roles of employee responsiveness and organizational reassurance
Tung, Vincent Wing Sun
;
Chen, Po-Ju
;
Schuckert, Markus
- In:
Tourism management : research, policies, practice
59
(
2017
),
pp. 23-35
Persistent link: https://www.econbiz.de/10011642550
Saved in:
9
The impact of IT-enabled customer service systems on service personalization, customer service perceptions, and hotel performance
Piccoli, Gabriele
;
Lui, Tsz-Wai
;
Grün, Bettina
- In:
Tourism management : research, policies, practice
59
(
2017
),
pp. 349-362
Persistent link: https://www.econbiz.de/10011642837
Saved in:
10
Customer engagement with tourism social media brands
Harrigan, Paul
;
Evers, Uwana
;
Miles, Morgan P.
;
Daly, …
- In:
Tourism management : research, policies, practice
59
(
2017
),
pp. 597-609
Persistent link: https://www.econbiz.de/10011643277
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