Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~language:"ell"
~language:"eng"
~person:"Miles, Ian D."
~person:"Witell, Lars"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Study on the application of Co...
Similar by subject
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Dienstleistung
27
Services
27
Innovation
24
Dienstleistungssektor
15
Service industry
15
Innovation management
14
Innovationsmanagement
14
Service innovation
12
Dienstleistungsinnovation
10
Beziehungsmarketing
6
Relationship marketing
6
Customer integration
5
Kundenintegration
5
New product development
5
New service development
5
Produktentwicklung
5
Business services
4
Customer satisfaction
4
Dienstleistungsqualität
4
Kundenzufriedenheit
4
Service quality
4
Unternehmensdienstleistung
4
Customer service
3
Deutschland
3
Einzelhandel
3
Enterprise architecture
3
Germany
3
Kundenservice
3
Retail trade
3
Service
3
Unternehmensarchitektur
3
Welt
3
World
3
Arbeitsgruppe
2
Betriebliche Wertschöpfung
2
Bibliometrics
2
Bibliometrie
2
Consumer behaviour
2
Experience
2
Konsumentenverhalten
2
more ...
less ...
Online availability
All
Undetermined
14
Type of publication
All
Article
28
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
18
Aufsatz in Zeitschrift
18
Aufsatz im Buch
10
Book section
10
Amtsdruckschrift
1
Government document
1
Graue Literatur
1
Non-commercial literature
1
more ...
less ...
Language
All
Modern Greek (1453-)
English
Author
All
Miles, Ian D.
Witell, Lars
Edvardsson, Bo
23
Bitner, Mary Jo
19
Gustafsson, Anders
19
Görg, Holger
19
Zeithaml, Valarie A.
17
Grönroos, Christian
15
Krcmar, Helmut
15
Leimeister, Jan Marco
15
Kowalkowski, Christian
14
Vargo, Stephen L.
14
Berry, Leonard L.
13
Merz, Joachim
12
Bruhn, Manfred
11
Crinò, Rosario
11
Geishecker, Ingo
11
Gremler, Dwayne D.
11
Hipp, Christiane
11
Lusch, Robert F.
11
Polese, Francesco
11
Sundbo, Jon
11
Wirtz, Jochen
11
Amiti, Mary
10
Gallouj, Fai͏̈z
10
Jaakkola, Elina
10
Kristensson, Per
10
Lovelock, Christopher H.
10
Parasuraman, A.
10
Tronvoll, Bård
10
Corsten, Hans
9
Faure, Michael G.
9
Gössinger, Ralf
9
Johnston, Robert
9
Kleinaltenkamp, Michael
9
Maglio, Paul P.
9
Markusen, James R.
9
Patrício, Lia
9
Rubalcaba-Bermejo, Luis
9
Spohrer, James C.
9
more ...
less ...
Published in...
All
Journal of business research : JBR
4
Journal of service management
3
The handbook of innovation and services : a multi-disciplinary perspective
2
The journal of services marketing
2
Debating innovation : perspectives and paradoxes of an idealized concept
1
European journal of marketing : EJM
1
Handbook of service science ; [Vol. 1]
1
Information services & use
1
Innovation management in the knowledge economy
1
Journal of retailing
1
Journal of retailing and consumer services
1
Journal of service research
1
Journal of the Academy of Marketing Science
1
Occasional papers / FAST, Forecasting and Assessment in Science and Technology
1
Productivity, innovation and knowledge in services : new economic and socio-economic approaches
1
Research policy : policy, management and economic studies of science, technology and innovation
1
Service innovation : organizational responses to technological opportunities & market imperatives
1
The Oxford handbook of innovation
1
The Routledge handbook of service research insights and ideas
1
The journal of business & industrial marketing
1
Transactions of the Manchester Statistical Society
1
Transformation towards a learning economy : the challenge for the Finnish innovation system
1
more ...
less ...
Source
All
ECONIS (ZBW)
29
Showing
1
-
10
of
29
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Technology and changes in the provision of services to households : internal
document
Thomas, Graham S.
;
Miles, Ian D.
-
1986
Persistent link: https://www.econbiz.de/10000829893
Saved in:
2
From the
service
economy to the information society, and back again?
Miles, Ian D.
- In:
Information services & use
7
(
1987
)
1
,
pp. 13-29
Persistent link: https://www.econbiz.de/10001040912
Saved in:
3
Innovation in services : services in innovation
Miles, Ian D.
- In:
Transactions of the Manchester Statistical Society
(
1995
),
pp. 1-36
Persistent link: https://www.econbiz.de/10001250153
Saved in:
4
Conducting
service
research that matters
Gustafsson, Anders
;
Aksoy, Lerzan
;
Brady, Michael K.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 425-429
Persistent link: https://www.econbiz.de/10011418248
Saved in:
5
Exploring dualities of
service
innovation : implications for
service
research
Witell, Lars
;
Anderson, Laurel
;
Brodie, Roderick J.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 436-441
Persistent link: https://www.econbiz.de/10011418320
Saved in:
6
Reflections on context in
service
research
Voss, Christopher A.
;
Perks, Helen
;
Sousa, Rui
;
Witell, Lars
- In:
Journal of service management
27
(
2016
)
1
,
pp. 30-36
Persistent link: https://www.econbiz.de/10011482107
Saved in:
7
Defining
service
innovation : a review and synthesis
Witell, Lars
;
Snyder, Hannah
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2863-2872
Persistent link: https://www.econbiz.de/10011507784
Saved in:
8
Does one size fit all? : new
service
development across different types of services
Jaakkola, Elina
;
Meiren, Thomas
;
Witell, Lars
; …
- In:
Journal of service management
28
(
2017
)
2
,
pp. 329-347
Persistent link: https://www.econbiz.de/10011704067
Saved in:
9
The effect of customer information during new product development on profits from goods and services
Witell, Lars
;
Gustafsson, Anders
;
Johnson, Michael D.
- In:
European journal of marketing : EJM
48
(
2014
)
9/10
,
pp. 1709-1730
Persistent link: https://www.econbiz.de/10010429767
Saved in:
10
Service
innovation : a new conceptualization and path forward
Gustafsson, Anders
;
Snyder, Hannah
;
Witell, Lars
- In:
Journal of service research
23
(
2020
)
2
,
pp. 111-115
Persistent link: https://www.econbiz.de/10012216495
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
