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The Effect of Information Technology-Enabled Flexibility on Formation and Market Value of Alliances
Tafti, Ali; Mithas, Sunil; Krishnan, M. S. - In: Management science : journal of the Institute for … 59 (2013) 1, pp. 207-225
Persistent link: https://www.econbiz.de/10010068110
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Customer Satisfaction and Stock Prices: High Returns, Low Risk
Fornell, Claes; Mithas, Sunil; Morgeson, Forrest V.; … - In: Journal of marketing 70 (2006) 1, pp. 3-14
Persistent link: https://www.econbiz.de/10005918558
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Why Do Customer Relationship Management Applications Affect Customer Satisfaction?
Mithas, Sunil; Krishnan, M.S.; Fornell, Claes - In: Journal of marketing 69 (2005) 4, pp. 201-209
Persistent link: https://www.econbiz.de/10005920853
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THE IMPACT OF IT INVESTMENTS ON PROFITS
Mithas, Sunil; Tafti, Ali; Bardhan, Indranil; Goh, Jie Mein - In: MIT sloan management review 53 (2012) 3, pp. 15-16
Persistent link: https://www.econbiz.de/10009849126
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How a Firm's Competitive Environment and Digital Strategic Posture Influence Digital Business Strategy
Mithas, Sunil; Tafti, Ali; Mitchell, Will - In: Management information systems : mis quarterly 37 (2013) 2, pp. 511-536
Persistent link: https://www.econbiz.de/10010130486
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THE IMPORTANCE OF IT-ENABLED FLEXIBILITY IN ALLIANCES - While IT can serve as an enabler of strategic alliances, it can also create obstacles in forming partnerships, particularly when IT systems are inflexible.
Tafti, Ali; Mithas, Sunil; Krishnan, M S - In: MIT sloan management review 54 (2013) 3, pp. 13-14
Persistent link: https://www.econbiz.de/10010104712
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A Field Study of RFID Deployment and Return Expectations
Whitaker, Jonathan; Mithas, Sunil; Krishnan, M.S. - In: Production and operations management : an international … 16 (2007) 5, pp. 599-612
Persistent link: https://www.econbiz.de/10007882679
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High tech, high touch: The effect of employee skills and customer heterogeneity on customer satisfaction with enterprise system support services
Ramasubbu, Narayan; Mithas, Sunil; Krishnan, M.S. - In: Decision support systems : DSS ; the international journal 44 (2008) 2, pp. 509-523
Persistent link: https://www.econbiz.de/10007896219
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Do Auction Parameters Affect Buyer Surplus in E-Auctions for Procurement?
Mithas, Sunil; Jones, Joni L. - In: Production and operations management : an international … 16 (2007) 4, pp. 455-470
Persistent link: https://www.econbiz.de/10007860685
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Designing Web Sites for Customer Loyalty Across Business Domains: A Multilevel Analysis
Mithas, Sunil; Ramasubbu, Narayan; Krishnan, M.; … - In: Journal of management information systems : JMIS 23 (2006) 3, pp. 97-128
Persistent link: https://www.econbiz.de/10007600602