//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~source:"olc"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Switching costs, alternative a...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Type of publication
All
Article
35
Language
All
Undetermined
35
Author
All
Patterson, Paul G.
33
Cicic, Muris
3
La, Vinh Q.
3
Sharma, Neeru
3
Smith, Tasman
3
Styles, Chris W.
3
Brady, Michael K.
2
Dawes, Philip L.
2
Mattila, Anna S.
2
McColl-Kennedy, Janet R.
2
Prasongsukarn, Kriengsin
2
Shoham, Aviv
2
Smith, Amy K.
2
Spreng, Richard A.
2
Styles, Chris
2
Wetzels, Martin
2
Ahmed, Farid
1
Cowley, Elizabeth
1
Daryanto, Ahmad
1
Harris, Jennifer
1
Johnson, Lester W.
1
Lanjananda, Panisa
1
Mandhachitara, Rujirutana
1
Mccoll-Kennedy, Janet R.
1
Mechinda, Panisa
1
Midgley, David F.
1
Ojha, Satinder
1
Phan, Michel C.T.
1
Ruyter, Ko
1
Ruyter, Ko de
1
Surachartkumtonkun, Jiraporn
1
Wang, Cheng
1
Wilkinson, Ian
1
Winsted, Kathryn Frazer
1
Young, Louise
1
Yu, Ting
1
de Ruyter, Ko
1
more ...
less ...
Published in...
All
The journal of services marketing
7
Journal of retailing
5
International journal of service industry management : IJSIM
3
Journal of international marketing
3
Journal of global marketing
2
Journal of service management
2
Journal of the Academy of Marketing Science
2
European journal of marketing : EJM
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International business review : the official journal of the European International Business Academy
1
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
1
Journal of business research : JBR
1
Journal of international business studies : JIBS ; a publication of the Academy of International Business and the Western Business School
1
Journal of international consumer marketing
1
Journal of professional services marketing
1
Journal of service research : JSR
1
The journal of business & industrial marketing
1
The service industries journal
1
more ...
less ...
Source
All
OLC EcoSci
ECONIS (ZBW)
51
Other ZBW resources
24
BASE
8
RePEc
6
USB Cologne (EcoSocSci)
2
Showing
1
-
10
of
35
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Number 2 - The impact of communication effectiveness and service quality on relationship commitment in consumer, professional services
Sharma, Neeru
;
Patterson, Paul G.
- In:
The journal of services marketing
13
(
1999
)
2-3
,
pp. 151-170
Persistent link: https://www.econbiz.de/10007338120
Saved in:
2
Measuring service performance in mobile communications
Sharma, Neeru
;
Ojha, Satinder
- In:
The service industries journal
24
(
2004
)
6
,
pp. 109-128
Persistent link: https://www.econbiz.de/10006240433
Saved in:
3
The Commitment Mix: Dimensions of Commitment in International Trading Relationships in India
Sharma, Neeru
;
Young, Louise
;
Wilkinson, Ian
- In:
Journal of international marketing
14
(
2006
)
3
,
pp. 64-91
Persistent link: https://www.econbiz.de/10007287678
Saved in:
4
The impact of culture on consumers#x0201; perceptions of service recovery efforts
Mattila, Anna S.
;
Patterson, Paul G.
- In:
Journal of retailing
80
(
2004
)
3
,
pp. 196-206
Persistent link: https://www.econbiz.de/10006608383
Saved in:
5
A cross-cultural study of switching barriers and propensity to stay with service providers
Patterson, Paul G.
;
Smith, Tasman
- In:
Journal of retailing
79
(
2003
)
2
,
pp. 107-120
Persistent link: https://www.econbiz.de/10006613387
Saved in:
6
Relational competency's role in Southeast Asia business partnerships
Phan, Michel C.T.
;
Styles, Chris W.
;
Patterson, Paul G.
- In:
Journal of business research : JBR
58
(
2005
)
2
,
pp. 173-184
Persistent link: https://www.econbiz.de/10006713989
Saved in:
7
Modeling the Determinants of Customer Satisfaction for Business-to-Business Professional Services
Patterson, Paul G.
;
Johnson, Lester W.
;
Spreng, Richard A.
- In:
Journal of the Academy of Marketing Science
25
(
1997
)
1
,
pp. 4-17
Persistent link: https://www.econbiz.de/10006153800
Saved in:
8
The Determinants of Choice Set Structure in High-Technology Business Markets - Shows the effects of past relationships, outside consultants, and situational variables on the size and composition of choice sets in high-technology business markets
Patterson, Paul G.
;
Dawes, Philip L.
- In:
Industrial marketing management : the international …
28
(
1999
)
4
,
pp. 395
Persistent link: https://www.econbiz.de/10006298034
Saved in:
9
PAPERS - Modelling firms propensity to continue service exporting: A cross-country analysis
Patterson, Paul G.
;
Ruyter, Ko de
;
Wetzels, Martin
- In:
International business review : the official journal of …
8
(
1999
)
3
,
pp. 351-366
Persistent link: https://www.econbiz.de/10005968034
Saved in:
10
A contingency model of behavioural intentions in a services context
Patterson, Paul G.
- In:
European journal of marketing : EJM
38
(
2004
)
9
,
pp. 1304
Persistent link: https://www.econbiz.de/10006079436
Saved in:
1
2
3
4
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->