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~subject:"Consumer behaviour"
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Fuzzy methods and satisfaction...
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Consumer behaviour
Customer satisfaction
17,329
Kundenzufriedenheit
15,733
Statistik
9,860
Statistische Methode
9,559
Statistical method
8,893
Konsumentenverhalten
7,955
Service quality
7,447
Dienstleistungsqualität
7,262
Relationship marketing
7,206
Beziehungsmarketing
7,171
Interview
6,855
Befragung
6,732
Theorie
6,620
Theory
6,519
Statistische Methodenlehre
6,354
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6,347
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6,343
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6,258
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5,043
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3,463
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2,131
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2,115
Messung
1,774
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1,707
USA
1,699
Umfrage
1,610
Online-Handel
1,563
Online retailing
1,559
Multikriterielle Entscheidungsanalyse
1,509
Multi-criteria analysis
1,508
United States
1,507
Qualitätsmanagement
1,481
Satisfaction
1,479
Quality management
1,430
Arbeitszufriedenheit
1,390
customer satisfaction
1,380
Job satisfaction
1,372
EU-Staaten
1,312
EU countries
1,300
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Han, Heesup
71
Mattila, Anna S.
33
Usman, Osly
23
Prayag, Girish
21
Bilgihan, Anil
18
Hyun, Sunghyup Sean
18
Ahn, Jiseon
17
Aksoy, Lerzan
17
Gustafsson, Anders
17
Klaus, Philipp
17
Loureiro, Sandra Maria Correia
17
Prentice, Catherine
17
Mittal, Vikas
16
Keiningham, Timothy
15
Law, Rob
15
Qu, Hailin
15
Ryu, Kisang
15
Söderlund, Magnus
15
Wong, IpKin Anthony
15
Jang, Soocheong (Shawn)
14
Prybutok, Victor R.
14
Wu, Luorong
14
Balaji, M. S.
13
Bang, Nguyen
13
Chua, Bee-Lia
13
Huber, Frank
13
Larivière, Bart
13
Paul, Justin
13
Quach, Sara
13
Rather, Raouf Ahmad
13
Sharma, Piyush
13
Yu, Jongsik
13
Blut, Markus
12
Lee, Seonjeong
12
Liu, Chih-Hsing
12
McColl-Kennedy, Janet R.
12
Sparks, Beverley
12
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12
Ali, Faizan
11
Amin, Muslim
11
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National Bureau of Economic Research
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International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
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Rheinisch-Westfälische Technische Hochschule Aachen
2
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
2
Springer Fachmedien Wiesbaden
2
University of Madras / Department of Commerce
2
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Cape Town / Technical Management Services
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Consumers' Association / Library
1
Deutsche Bundespost Postdienst
1
Deutsche Marketing-Vereinigung
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
European Commission / Directorate-General for Communication
1
European Commission / Directorate-General for Economic and Financial Affairs
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FOM-Hochschule für Oekonomie & Management / KCM KompetenzCentrum für Marketing & Medienwirtschaft
1
Fraunhofer-Institut für Arbeitswirtschaft und Organisation
1
Freie Universität Berlin
1
Fördergesellschaft Marketing an der Universität Augsburg
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
Hubert Burda Media Holding Kommanditgesellschaft
1
IGI Global
1
INSEAD
1
Institut für Medien- und Konsumentenforschung <Erding>
1
Institut für Wirtschafts- und Sozialwissenschaften des Landbaus <München> / Abteilung Marktlehre der Agrar- und Ernährungswirtschaft
1
Institute of Leadership and Management <London>
1
Josef Eul Verlag GmbH
1
Justus-Liebig-Universität Gießen / Institut für Agrarpolitik und Marktforschung
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
Zaimu Sōgō Seisaku Kenkyūjo
1
Österreichisches Institut für Wirtschaftsforschung
1
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Journal of retailing and consumer services
426
International journal of hospitality management
290
Journal of business research : JBR
214
The journal of services marketing
132
International journal of contemporary hospitality management
115
Journal of travel and tourism marketing
114
Journal of hospitality marketing & management
109
Cogent business & management
93
Tourism management : research, policies, practice
93
Total quality management & business excellence
92
Psychology & marketing
74
Asia Pacific journal of marketing and logistics
70
Services marketing quarterly
70
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
68
The service industries journal
65
Service business
55
International Journal of Research in Business and Social Science : IJRBS
53
Journal of service management
53
Journal of Islamic marketing
52
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
50
Journal of service research : JSR
48
International journal of electronic marketing and retailing : IJEMR
47
Journal of hospitality and tourism insights
47
Tourism management perspectives : TMP
45
Journal of strategic marketing
42
International journal of retail and distribution management
41
International journal of retail & distribution management
40
International journal of quality and service sciences
39
The TQM journal : the international review of organizational improvement
39
The international review of retail, distribution and consumer research
39
European journal of marketing : EJM
38
Journal of air transport management
38
The international journal of bank marketing : IJBM
38
International journal of consumer studies
35
Journal of vacation marketing
35
Journal of retailing
34
Marketing intelligence & planning
34
Tourism analysis : an interdisciplinary tourism & hospitality journal
34
Journal of service research
33
Journal of the Academy of Marketing Science
33
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ECONIS (ZBW)
7,944
Other ZBW resources
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BASE
2
RePEc
2
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1
Gender differences in supermarket choice : an expositional analysis in the presence of ignorance using CaRBS
Beynon, Malcom J.
;
Moutinho, Luiz
;
Veloutsou, Cleopatra
- In:
European journal of marketing : EJM
44
(
2010
)
1/2
,
pp. 267-290
Persistent link: https://www.econbiz.de/10003949224
Saved in:
2
Customer experiences in the era of artificial intelligence (AI) in context to FinTech : a fuzzy AHP approach
Arora, Anchal
;
Gupta, Sanjay
;
Devi, Chandrika
;
Walia, Nidhi
- In:
Benchmarking : an international journal
30
(
2023
)
10
,
pp. 4342-4369
Persistent link: https://www.econbiz.de/10014502538
Saved in:
3
Fuzzy inference system for forecasting non-aeronautical revenues considering the customer experience
Silva, Lenice Mirian da
;
Bandeira, Michelle C. G. S. P.
; …
- In:
Journal of air transport management : a new …
118
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10015078441
Saved in:
4
Extracting knowledge from customer reviews : an integrated framework for digital platform analytics
Kyriakidis, Anastasios
;
Tsafarakis, Stelios
- In:
International transactions in operational research : a …
32
(
2025
)
4
,
pp. 2061-2086
Persistent link: https://www.econbiz.de/10015338278
Saved in:
5
Determining critical service quality from the view of performance influence
Wang, Kung-Jeng
;
Chang, Tsang-Chuan
;
Chen, Kuen-Suan
- In:
Total quality management & business excellence
26
(
2015
)
3/4
,
pp. 368-384
Persistent link: https://www.econbiz.de/10011300174
Saved in:
6
Configurational path to customer satisfaction and stickiness for a restaurant chain using fuzzy set qualitative comparative analysis
Hsiao, Yu-Hsiang
;
Chen, Li-Fei
;
Chang, Chao-Chin
;
Chiu, …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2939-2949
Persistent link: https://www.econbiz.de/10011507829
Saved in:
7
Improving internet service providers competitiveness : ISP's perception regarding customer satisfaction
Shokoohyar, Sina
;
Shokouhyar, Sajjad
;
Sobhani, Anae
; …
- In:
International journal of business and systems research …
15
(
2021
)
3
,
pp. 292-316
Persistent link: https://www.econbiz.de/10012513963
Saved in:
8
Research on the influence of after-sales service quality factors on customer satisfaction
Shokouhyar, Sajjad
;
Shokoohyar, Sina
;
Safari, Sepehr
- In:
Journal of retailing and consumer services
56
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012389985
Saved in:
9
The role of travel patterns in airport duty-free shopping satisfaction : a case study from an Australian regional airport
Martín, Juan Carlos
;
Martín-Domingo, Luis
;
Lohmann, …
- In:
Journal of air transport management
80
(
2019
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012112399
Saved in:
10
Hotel guests' satisfaction : a segmentation analysis based on age and gender using topsis fuzzy methodology
Martín, Juan Carlos
;
Sánchez-Rebull, M. V.
;
Rudchenko, V.
- In:
Fuzzy economic review : the review of the International …
23
(
2018
)
2
,
pp. 63-85
Persistent link: https://www.econbiz.de/10012064955
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