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Consumer behaviour
Big Data
19
Big data
19
Konsumentenverhalten
17
Beziehungsmarketing
14
Relationship marketing
14
Bibliometrics
12
Dienstleistungsqualität
12
Service quality
12
Bibliometrie
11
Data Mining
11
Data mining
11
Artificial intelligence
9
Einzelhandel
9
Firm performance
9
Künstliche Intelligenz
9
Retail trade
9
Unternehmenserfolg
9
Online retailing
8
Online-Handel
8
Customer satisfaction
7
Digitalisierung
7
Digitization
7
Dynamic capabilities
7
Dynamische Kompetenzen
7
E-commerce
7
Electronic Commerce
7
Kundenzufriedenheit
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Big data analytics
6
Marketing management
6
Marketingmanagement
6
Multichannel strategy
6
Multikanalvertrieb
6
Australia
5
Australien
5
Customer value
5
Kundenwert
5
Product quality
5
Produktqualität
5
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Akter, Shahriar
16
Hossain, Tasnim M. Taufique
4
D'Ambra, John
3
Uraiporn Kattiyapornpong
3
Babu, Mujahid Mohiuddin
2
Dwivedi, Yogesh K.
2
Fernando, Mario
2
Hasan, Md. Rajibul
2
Hossain, Md Afnan
2
Mariani, Marcello M.
2
Ray, Pradeep Kanta
2
Vo-Thanh, Tan
2
Yanamandram, Venkata
2
Zaman, Mustafeed
2
Aditya, Sutapa
1
Bandara, Ruwan
1
Bandara, Ruwan J.
1
Bason, Tom
1
Dang, Van Thac
1
Dey, Bidit Lal
1
Gunasekaran, Angappa
1
Guo, Zixiu
1
Hani, Umme
1
Hikkerova, Lubica
1
Hossain, Mohammad Alamgir
1
Hossain, Muhammad Ismail
1
Kondo, Fumiyo N.
1
Liu, Hongfei
1
Lu, Qiang
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Nakahara, Mariko
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Nguyen, Chi T. K.
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Petratos, Pythagoras
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Porreca, Rocco P.
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Rahman, Shams
1
Singh, Pallavi
1
Uraiporn, Kattiyapornpong
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Uwadaira, Yasuhiro
1
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1
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Journal of retailing and consumer services
3
Industrial marketing management : the international journal for industrial and high-tech firms
2
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
2
Electronic commerce research
1
Electronic markets : EM ; the international journal of electronic commerce and business media
1
Electronic markets : the international journal on networked business
1
Exploring omnichannel retailing : common expectations and diverse realities
1
Handbook of research on mobile marketing management
1
International journal of contemporary hospitality management
1
International marketing review
1
Journal of business research : JBR
1
Journal of global information management
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ECONIS (ZBW)
17
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1
Development and validation of an instrument to measure user perceived service quality of mHealth
Akter, Shahriar
;
D'Ambra, John
;
Ray, Pradeep Kanta
- In:
Information & management : the internat. journal of …
50
(
2013
)
4
,
pp. 181-195
Persistent link: https://www.econbiz.de/10009748424
Saved in:
2
Continuance of mHealth services at the bottom of the pyramid : the roles of service quality and trust
Akter, Shahriar
;
Ray, Pradeep Kanta
;
D'Ambra, John
- In:
Electronic markets : the international journal on …
23
(
2013
)
1
,
pp. 29-47
Persistent link: https://www.econbiz.de/10009716739
Saved in:
3
Benefit-based O2O commerce segmentation : a means-end chain approach
Xiao, Lin
;
Guo, Zixiu
;
D'Ambra, John
- In:
Electronic commerce research
19
(
2019
)
2
,
pp. 409-449
Persistent link: https://www.econbiz.de/10012099651
Saved in:
4
Mobile DM coupon promotion in Japan : a case study on response behavior changes in services consumption
Kondo, Fumiyo N.
;
Uwadaira, Yasuhiro
;
Nakahara, Mariko
; …
- In:
Handbook of research on mobile marketing management
,
(pp. 323-345)
.
2010
Persistent link: https://www.econbiz.de/10003919384
Saved in:
5
Does service quality perception in omnichannel retailing matter? : a systematic review and agenda for future research
Akter, Shahriar
;
Hossain, Muhammad Ismail
;
Lu, Qiang
; …
- In:
Exploring omnichannel retailing : common expectations …
,
(pp. 71-97)
.
2019
Persistent link: https://www.econbiz.de/10011953974
Saved in:
6
Reconceptualizing integration quality dynamics for omnichannel marketing
Hossain, Tasnim M. Taufique
;
Akter, Shahriar
;
Uraiporn, …
- In:
Industrial marketing management : the international …
87
(
2020
),
pp. 225-241
Persistent link: https://www.econbiz.de/10012285178
Saved in:
7
Revisiting customer analytics capability for data-driven retailing
Hossain, Md Afnan
;
Akter, Shahriar
;
Yanamandram, Venkata
- In:
Journal of retailing and consumer services
56
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012389996
Saved in:
8
Explicating the privacy paradox : a qualitative inquiry of online shopping consumers
Bandara, Ruwan
;
Fernando, Mario
;
Akter, Shahriar
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012132282
Saved in:
9
Multichannel integration quality : a systematic review and agenda for future research
Hossain, Tasnim M. Taufique
;
Akter, Shahriar
;
Uraiporn …
- In:
Journal of retailing and consumer services
49
(
2019
),
pp. 154-163
Persistent link: https://www.econbiz.de/10012025842
Saved in:
10
The service digitalization in fine-dining restaurants : a cost-benefit perspective
Vo-Thanh, Tan
;
Zaman, Mustafeed
;
Hasan, Md. Rajibul
; …
- In:
International journal of contemporary hospitality management
34
(
2022
)
9
,
pp. 3502-3524
Persistent link: https://www.econbiz.de/10013412916
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