//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Customer satisfaction"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Consumer involvement and assoc...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Customer satisfaction
Großbritannien
151,140
United Kingdom
111,770
Consumer behaviour
106,981
Konsumentenverhalten
104,537
Theorie
27,765
Theory
27,374
Deutschland
21,279
Marketingmanagement
19,690
Einzelhandel
19,491
Marketing management
19,094
USA
18,666
Germany
17,766
Retail trade
16,907
United States
16,862
Relationship marketing
15,360
Beziehungsmarketing
15,301
Brand management
10,529
Markenführung
10,448
Online-Handel
9,751
Online retailing
9,734
Frankreich
9,530
EU-Staaten
8,777
EU countries
8,657
Brand image
8,457
Markenimage
8,416
Social Web
8,212
Social web
8,209
Marketing
7,968
Kundenzufriedenheit
7,756
France
7,695
Markenartikel
7,602
Schätzung
7,553
Brand
7,547
Estimation
7,175
Online-Marketing
7,062
Internet marketing
7,009
Markt
6,856
Electronic Commerce
6,294
Welt
6,239
more ...
less ...
Online availability
All
Undetermined
4,389
Free
1,387
CC license
276
Type of publication
All
Article
7,041
Book / Working Paper
908
Journal
3
Type of publication (narrower categories)
All
Article in journal
6,586
Aufsatz in Zeitschrift
6,586
Aufsatz im Buch
206
Book section
206
research-article
167
Hochschulschrift
90
Graue Literatur
88
Non-commercial literature
88
Conference paper
65
Konferenzbeitrag
65
Thesis
58
Arbeitspapier
55
Working Paper
55
Collection of articles of several authors
18
Sammelwerk
18
Aufsatzsammlung
14
Konferenzschrift
10
conceptual-paper
10
Case study
8
Fallstudie
8
case-report
7
non-article
6
Ratgeber
5
review-article
5
Collection of articles written by one author
4
Sammlung
4
viewpoint
4
Conference proceedings
3
Guidebook
3
Lehrbuch
2
Reprint
2
Textbook
2
review
2
Bibliografie enthalten
1
Bibliography included
1
Fallstudiensammlung
1
Glossar enthalten
1
Glossary included
1
Handbook
1
Handbuch
1
more ...
less ...
Language
All
English
7,812
German
134
Undetermined
4
French
2
Author
All
Han, Heesup
70
Mattila, Anna S.
33
Usman, Osly
23
Prayag, Girish
19
Aksoy, Lerzan
18
Bilgihan, Anil
18
Hyun, Sunghyup Sean
18
Mittal, Vikas
18
Klaus, Philipp
17
Loureiro, Sandra Maria Correia
17
Prentice, Catherine
17
Söderlund, Magnus
17
Ahn, Jiseon
16
Gustafsson, Anders
16
Keiningham, Timothy
16
Law, Rob
15
Ryu, Kisang
15
Wong, IpKin Anthony
15
Balaji, M. S.
14
Bang, Nguyen
14
Gil Saura, Irene
14
Jang, Soocheong (Shawn)
14
Prybutok, Victor R.
14
Qu, Hailin
14
Chua, Bee-Lia
13
Larivière, Bart
13
McColl-Kennedy, Janet R.
13
Sharma, Piyush
13
Wu, Luorong
13
Yu, Jongsik
13
Blut, Markus
12
Lee, Seonjeong
12
Liu, Chih-Hsing
12
Paul, Justin
12
Rather, Raouf Ahmad
12
Van Vaerenbergh, Yves
12
Amin, Muslim
11
Assaker, Guy
11
Barnes, Donald C.
11
Buoye, Alexander
11
more ...
less ...
Institution
All
Springer Fachmedien Wiesbaden
4
Freie Universität Berlin
2
Harvard Graduate School of Business Administration
2
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
National Bureau of Economic Research
2
Rheinisch-Westfälische Technische Hochschule Aachen
2
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
2
University of Madras / Department of Commerce
2
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Bergische Universität Wuppertal
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
European Commission / Directorate-General for Communication
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
INSEAD
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Technische Universität Braunschweig
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
404
International journal of hospitality management
243
Journal of business research : JBR
206
The journal of services marketing
132
International journal of contemporary hospitality management
114
Journal of hospitality marketing & management
112
Journal of travel and tourism marketing
110
Tourism management : research, policies, practice
94
Cogent business & management
80
Services marketing quarterly
74
Psychology & marketing
71
Asia Pacific journal of marketing and logistics
70
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
69
The service industries journal
68
Journal of service management
57
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
56
Service business
55
Journal of Islamic marketing
52
Journal of service research : JSR
51
Journal of hospitality and tourism insights
49
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
49
International journal of electronic marketing and retailing : IJEMR
47
International journal of retail & distribution management
44
Journal of strategic marketing
44
Tourism management perspectives : TMP
44
The international review of retail, distribution and consumer research
42
Journal of retailing
41
European journal of marketing : EJM
40
International journal of retail and distribution management
40
The TQM journal : the international review of organizational improvement
40
International journal of quality and service sciences
39
Journal of air transport management
39
Journal of the Academy of Marketing Science
38
Journal of Services Marketing
37
The international journal of bank marketing : IJBM
36
Total quality management & business excellence
36
Journal of vacation marketing
35
Tourism analysis : an interdisciplinary tourism & hospitality journal
34
Journal of service research
33
Journal of Asian finance, economics and business : JAFEB
32
more ...
less ...
Source
All
ECONIS (ZBW)
7,744
Other ZBW resources
202
RePEc
3
BASE
2
USB Cologne (EcoSocSci)
1
Showing
1
-
10
of
7,952
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Modeling hedonic motive-based segments of
wine
festival visitors using decision tree approach
Payini, Valsaraj
;
Bolar, Kartikeya
;
Mallya, Jyothi
; …
- In:
International journal of wine business research
34
(
2022
)
1
,
pp. 19-36
Persistent link: https://www.econbiz.de/10012886214
Saved in:
2
Predicting
wine
preference : testing the premises of the vinotype theory
Borchgrevink, Carl Peter
;
Sherwin, Allan Lewis
- In:
International journal of wine business research : IJWBR
29
(
2017
)
3
,
pp. 251-268
Persistent link: https://www.econbiz.de/10011781076
Saved in:
3
Retail
market
segmentation : the use of consumer decision-making styles, overall satisfaction and demographics
Makgosa, Rina
;
Sangodoyin, Oluranti Olukemi
- In:
The international review of retail, distribution and …
28
(
2018
)
1
,
pp. 64-91
Persistent link: https://www.econbiz.de/10011853984
Saved in:
4
Desirability bias and perceived effectiveness influence on willingness-to-pay for pro-environmental
wine
products
Barber, Nelson A.
;
Taylor, D. Christopher
;
Remar, Daniel
- In:
International journal of wine business research : IJWBR
28
(
2016
)
3
,
pp. 206-227
Persistent link: https://www.econbiz.de/10011563741
Saved in:
5
Premium customers' perception of firms' customer relationship management segmentation, identity strategies and their satisfaction
Wali, Andy Fred
;
Nwokah, N. Gladson
- In:
International journal of markets and business systems
2
(
2016
)
4
,
pp. 291-308
Persistent link: https://www.econbiz.de/10011716063
Saved in:
6
Loyalty formation for different customer journey segments
Herhausen, Dennis
;
Kleinlercher, Kristina
;
Verhoef, Peter C.
- In:
Journal of retailing
95
(
2019
)
3
,
pp. 9-29
Persistent link: https://www.econbiz.de/10012130003
Saved in:
7
Exploring asymmetric effects of attribute performance on customer satisfaction in the hotel industry
Bi, Jian-Wu
;
Liu, Yang
;
Fan, Zhi-Ping
;
Zhang, Jin
- In:
Tourism management : research, policies, practice
77
(
2020
),
pp. 1-18
Persistent link: https://www.econbiz.de/10012152014
Saved in:
8
Incorporating direct customers' customer needs in a multi-dimensional B2B
market
segmentation approach
Tang, Yihui
;
Mantrala, Murali K.
- In:
Industrial marketing management : the international …
119
(
2024
),
pp. 252-263
Persistent link: https://www.econbiz.de/10014555812
Saved in:
9
Consumer brand loyalty in the Chilean
wine
industry
Bianchi, Constanza
- In:
Journal of food products marketing
21
(
2015
)
4
,
pp. 442-460
Persistent link: https://www.econbiz.de/10011432296
Saved in:
10
Wine
tourist engagement with the winescape : scale development and validation
Thomas, Ben
;
Quintal, Vanessa Ann
;
Phau, Ian
- In:
Journal of hospitality & tourism research : JHTR ; the …
42
(
2018
)
5
,
pp. 793-828
Persistent link: https://www.econbiz.de/10011912763
Saved in:
1
2
3
4
5
6
7
8
9
10
11
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->