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~subject:"Services"
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Services
Gesundheitswesen
26,427
Service quality
24,104
Health care system
23,837
Dienstleistungsqualität
23,356
Simulation
22,415
Health care
20,732
Gesundheitsversorgung
20,069
Krankenhaus
15,713
Hospital
14,473
Theorie
13,601
Theory
13,386
Deutschland
7,870
Customer satisfaction
7,348
Kundenzufriedenheit
7,139
Consumer behaviour
6,867
Germany
6,822
Konsumentenverhalten
6,814
USA
6,474
United States
6,030
Gesundheit
5,834
Health
5,794
Gesundheitspolitik
5,743
Dienstleistung
5,461
Health policy
5,273
Relationship marketing
5,243
Beziehungsmarketing
5,228
Gesundheitsvorsorge
5,222
Preventive care
4,940
Gesundheitskosten
4,432
Health care costs
4,368
Qualitätsmanagement
3,859
Quality management
3,669
Welt
2,923
Patienten
2,921
Patients
2,921
Wirtschaftsprüfung
2,894
Financial audit
2,887
World
2,860
Großbritannien
2,798
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Undetermined
1,297
Free
819
CC license
27
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Article
3,032
Book / Working Paper
1,597
Journal
76
Other
1
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Article in journal
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1,931
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612
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345
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298
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200
research-article
191
Thesis
173
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167
Sammelwerk
167
Amtsdruckschrift
121
Government document
121
Aufsatzsammlung
75
Case study
54
Fallstudie
54
Konferenzschrift
52
Bibliografie enthalten
45
Bibliography included
45
Statistik
43
Conference proceedings
40
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32
conceptual-paper
24
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22
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22
No longer published / No longer aquired
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Forschungsbericht
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review
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Adressbuch
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Directory
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Gutachten
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case-report
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English
3,217
German
867
Undetermined
264
French
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Russian
49
Polish
45
Italian
32
Spanish
28
Hungarian
13
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12
Portuguese
12
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11
Lithuanian
8
Malay (macrolanguage)
8
Czech
7
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7
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Edvardsson, Bo
33
Corsten, Hans
23
Vargo, Stephen L.
21
Bruhn, Manfred
20
Gallouj, Faïz
19
Gössinger, Ralf
19
Witell, Lars
18
Gustafsson, Anders
16
Lusch, Robert F.
15
Kowalkowski, Christian
13
Polese, Francesco
13
Crinò, Rosario
12
Fisk, Raymond P.
12
Görg, Holger
12
Rubalcaba-Bermejo, Luis
12
Eichengreen, Barry
11
Gupta, Poonam
11
Miles, Ian D.
11
Mukherjee, Arpita
11
Patrício, Lia
11
Stauss, Bernd
11
Tronvoll, Bård
11
Amiti, Mary
10
Gebauer, Heiko
10
Grönroos, Christian
10
Haller, Sabine
10
Hempell, Thomas
10
Krcmar, Helmut
10
Paluch, Stefanie
10
Richter, Magnus
10
Findlay, Christopher
9
Ganz, Walter
9
Hipp, Christiane
9
Kristensson, Per
9
Maglio, Paul P.
9
Markusen, James R.
9
Meyer, Anton
9
Spohrer, James C.
9
Wei, Shang-jin
9
Wirtz, Jochen
9
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Institution
All
Springer Fachmedien Wiesbaden
20
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
19
National Bureau of Economic Research
16
Europäische Kommission
14
East Asian Bureau of Economic Research (EABER)
13
HAL
11
OECD
9
Singapur / Department of Statistics
9
Malaysia / Jabatan Perangkaan
8
Ungarn / Központi Statisztikai Hivatal
7
Europäische Kommission / Statistisches Amt
6
Inter-American Development Bank
6
Svenska Handelshögskolan <Helsinki>
6
C.E.P.R. Discussion Papers
5
Deutschland / Bundesministerium für Bildung und Forschung
5
Fraunhofer-Institut für System- und Innovationsforschung
5
Siauliai University
5
Université Paris-Dauphine (Paris IX)
5
European GNSS Supervisory Authority
4
Instituto Universitario de Análisis Económico y Social (IAES), Universidad de Alcalá de Henares
4
Technische Universität Ilmenau
4
Zentrum für Europäische Wirtschaftsforschung
4
Zentrum für Europäische Wirtschaftsforschung (ZEW)
4
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
4
Centre of Excellence for Science and Innovation Studies, Kungliga Tekniska Högskolan (KTH)
3
Department of Economics, Oxford University
3
European Commission / Directorate-General for the Information Society and Media
3
European Commission / Joint Research Centre
3
Grupo de Estudos Monetários e Financeiros (GEMF), Faculdade de Economia
3
Indian Council for Research on International Economic Relations (ICRIER)
3
Institut für Technik der Betriebsführung
3
Institutet för Näringslivsforskning (IFN)
3
Slowakei / Štatistický Úrad
3
Springer Gabler <Firma>
3
World Scientific Publishing Co. Pte. Ltd.
3
eSocialSciences
3
Asian Development Bank
2
Deutsche Bank <Frankfurt am Main> / Research
2
Deutschland / Bundesministerium für Bildung, Wissenschaft, Forschung und Technologie
2
Dipartimenti e Istituti di Scienze Economiche, Università Cattolica del Sacro Cuore
2
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Published in...
All
The journal of services marketing
70
Journal of service management
61
Journal of business research : JBR
58
The service industries journal
55
Journal of Services Marketing
50
SpringerLink / Bücher
49
Journal of service research : JSR
37
The journal of business & industrial marketing
29
International journal of production economics
27
Industrial marketing management : the international journal for industrial and high-tech firms
25
Journal of retailing and consumer services
25
Journal of service research
24
Journal of Service Management
22
European Journal of Marketing
19
MPRA Paper
19
International journal of services technology and management
18
Service business
18
The science of service systems
17
Working paper / National Bureau of Economic Research, Inc.
17
Handbook of service science ; [Vol. 1]
16
NBER working paper series
16
International journal of quality and service sciences
15
Revue d'économie industrielle
15
The handbook of innovation and services : a multi-disciplinary perspective
15
European journal of marketing : EJM
14
International journal of hospitality management
14
International journal of services and operations management
14
NBER Working Paper
14
Journal of Business & Industrial Marketing
13
Schriften zum Produktionsmanagement
13
Service science, management and engineering : education for the 21st Century
13
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
12
International journal of production research
12
Journal of service theory and practice : JSTP
12
Marketing theory
12
Occasional papers / FAST, Forecasting and Assessment in Science and Technology
12
Services marketing quarterly
12
Springer eBook Collection
12
Discussion paper / Centre for Economic Policy Research
11
European journal of operational research : EJOR
11
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Source
All
ECONIS (ZBW)
4,033
RePEc
306
Other ZBW resources
266
EconStor
68
BASE
32
USB Cologne (EcoSocSci)
1
Showing
1
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1
Variability in health care
services
: the role of service employee flexibility
Vredenburg, Jessica
;
Bell, Simon J.
- In:
Australasian marketing journal
22
(
2014
)
3
,
pp. 168-178
Persistent link: https://ebvufind01.dmz1.zbw.eu/10010427975
Saved in:
2
Equating the expected and perceived service quality : a comparison between public and private healthcare service providers
Shabbir, Asma
;
Malik, Shahab Alam
;
Janjua, Saquib Yusaf
- In:
International journal of quality & reliability management
34
(
2017
)
8
,
pp. 1295-1317
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011754352
Saved in:
3
Pay for performance in health care : a new best practice tariff-based tool using a log-linear piecewise frontier function and a dual-primal approach for unique solutions
Ferreira, Diogo Cunha
;
Marques, Rui Cunha
;
Nunes, …
- In:
Operational research : an international journal
21
(
2021
)
3
,
pp. 2101-2146
Persistent link: https://ebvufind01.dmz1.zbw.eu/10012621755
Saved in:
4
Transforming healthcare service environments : a sensory-based approach
Yap, Sheau-Fen
;
Phillips, Megan
;
Hwang, Euejung
;
Xu, Yingzi
- In:
Journal of service theory and practice
32
(
2022
)
5
,
pp. 673-700
Persistent link: https://ebvufind01.dmz1.zbw.eu/10013349373
Saved in:
5
Service design in healthcare : a segmentation-based approach
Engström, Jon
;
Norin, Olof
;
De Gosson de Varennes, Serge
; …
- In:
Journal of service management
33
(
2022
)
6
,
pp. 50-78
Persistent link: https://ebvufind01.dmz1.zbw.eu/10013537611
Saved in:
6
Service research in health care : positively impacting lives
Danaher, Tracey S.
;
Gallan, Andrew S.
- In:
Journal of service research : JSR
19
(
2016
)
4
,
pp. 433-437
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011606985
Saved in:
7
Seamless service? On the role and impact of service orchestrators in human-centered service systems
Breidbach, Christoph F.
;
Antons, David
;
Salge, Torsten …
- In:
Journal of service research : JSR
19
(
2016
)
4
,
pp. 458-476
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011606993
Saved in:
8
The economic implications of
services
in the metaverse
Cantú, Carlos
;
Franco, Cecilia
;
Frost, Jon
-
2024
Persistent link: https://ebvufind01.dmz1.zbw.eu/10014518965
Saved in:
9
Value co-creation on a shared healthcare platform : impact on service innovation, perceived value and patient welfare
Akter, Shahriar
;
Babu, Mujahid Mohiuddin
;
Hossain, Md Afnan
- In:
Journal of business research : JBR
140
(
2022
),
pp. 95-106
Persistent link: https://ebvufind01.dmz1.zbw.eu/10013040704
Saved in:
10
Information hang-overs in healthcare service systems
Lahiri, Atanu
;
Seidmann, Abraham
- In:
Manufacturing & service operations management : M & SOM
14
(
2012
)
4
,
pp. 634-653
Persistent link: https://ebvufind01.dmz1.zbw.eu/10009669690
Saved in:
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