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~isPartOf:"International journal of electronic customer relationship management : IJECRM"
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International journal of electronic customer relationship management : IJECRM
Industrial marketing management : the international journal for industrial and high-tech firms
862
Journal of business research : JBR
720
Journal of retailing and consumer services
584
SpringerLink / Bücher
398
The journal of business & industrial marketing
349
International journal of hospitality management
282
The journal of services marketing
230
Journal of the Academy of Marketing Science
211
The service industries journal
193
Journal of strategic marketing
184
Journal of marketing
167
Journal of business-to-business marketing
155
Journal of marketing management : MM
149
European journal of marketing : EJM
133
Gabler Edition Wissenschaft
132
International journal of contemporary hospitality management
122
Journal of service research : JSR
122
Marketing intelligence & planning
121
Journal of service management
116
Journal of hospitality marketing & management
115
Journal of travel and tourism marketing
115
Psychology & marketing
115
The journal of product & brand management
115
Asia Pacific journal of marketing and logistics
113
Springer eBook Collection / Business and Economics
113
Tourism management : research, policies, practice
110
Journal of retailing
109
Marketing theory
109
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
108
The journal of brand management : an international journal
107
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
102
Services marketing quarterly
93
Journal of historical research in marketing
88
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
87
The international journal of bank marketing : IJBM
85
Cogent business & management
83
Service business
82
Springer eBook Collection
80
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
79
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ECONIS (ZBW)
140
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1
Website quality : imperatives for effective industrial marketing through websites' usage intensity augmentation
Kanagaraj, D. Jayaprakash
;
Sudhahar, J. Clement
- In:
International journal of electronic customer …
9
(
2015
)
4
,
pp. 203-219
Persistent link: https://www.econbiz.de/10011606917
Saved in:
2
Modelling CRM applications and its impact on relationship outcomes : a B2B relationship perspective
John, Waseem
- In:
International journal of electronic customer …
11
(
2017/2018
)
4
,
pp. 347-362
Persistent link: https://www.econbiz.de/10011989792
Saved in:
3
Relationship marketing research (1983-2012) : an academic review and classification
Yadav, Brijesh Kumar
;
Singh, Abhijeet
- In:
International journal of electronic customer …
8
(
2014
)
4
,
pp. 221-250
Persistent link: https://www.econbiz.de/10011471518
Saved in:
4
Theoretical investigation of the antecedent role of review valence in building electronic customer relationships
Liu, Ran
;
Ford, John B.
;
Raajpoot, Nusser
- In:
International journal of electronic customer …
13
(
2022
)
3
,
pp. 187-202
Persistent link: https://www.econbiz.de/10014309474
Saved in:
5
Customer's life-time value using the RFM model in the banking industry : a case study
Nikumanesh, Esmaeil
;
Albadvi, Amir
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 15-30
Persistent link: https://www.econbiz.de/10011471071
Saved in:
6
The effect of CRM stages along with brand images and values on sustainable corporate performance
Mishra, Hari Govind
;
Sinha, P. K.
;
Singh, Sarabjot
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 31-50
Persistent link: https://www.econbiz.de/10011471090
Saved in:
7
Contemporary challenges in CRM technology adoption : a multichannel view
Awasthi, Preety
;
Dubey, Neeraj
;
Sangle, Purnima S.
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 51-71
Persistent link: https://www.econbiz.de/10011471129
Saved in:
8
Testing cloud computing for customer satisfaction and loyalty
Guimaraes, Tor
;
Paranjape, Ketan
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 72-86
Persistent link: https://www.econbiz.de/10011471138
Saved in:
9
Empowering customers in electronic health (e-health) through social customer relationship management
Mohammad Nabil Almunawar
;
Muhammad Anshari
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 87-100
Persistent link: https://www.econbiz.de/10011471147
Saved in:
10
Internet banking services as tool of CRM : a study of customer satisfaction in the National Capital Region, Delhi
Singh, Shamsher
;
Sirohi, Naveen J.
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 101-118
Persistent link: https://www.econbiz.de/10011471152
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