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~language:"eng"
~person:"Witell, Lars"
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Dienstleistung
17
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17
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Witell, Lars
Edvardsson, Bo
23
Bitner, Mary Jo
19
Gustafsson, Anders
19
Görg, Holger
19
Zeithaml, Valarie A.
17
Grönroos, Christian
15
Krcmar, Helmut
15
Leimeister, Jan Marco
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14
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Merz, Joachim
12
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Crinò, Rosario
11
Geishecker, Ingo
11
Gremler, Dwayne D.
11
Hipp, Christiane
11
Lusch, Robert F.
11
Polese, Francesco
11
Sundbo, Jon
11
Wirtz, Jochen
11
Amiti, Mary
10
Gallouj, Fai͏̈z
10
Jaakkola, Elina
10
Kristensson, Per
10
Lovelock, Christopher H.
10
Miles, Ian D.
10
Parasuraman, A.
10
Tronvoll, Bård
10
Corsten, Hans
9
Faure, Michael G.
9
Gössinger, Ralf
9
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9
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9
Maglio, Paul P.
9
Markusen, James R.
9
Patrício, Lia
9
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Journal of business research : JBR
4
Journal of service management
3
The journal of services marketing
2
Debating innovation : perspectives and paradoxes of an idealized concept
1
European journal of marketing : EJM
1
Handbook of service science ; [Vol. 1]
1
Journal of retailing
1
Journal of retailing and consumer services
1
Journal of service research
1
Journal of the Academy of Marketing Science
1
The Routledge handbook of service research insights and ideas
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The handbook of innovation and services : a multi-disciplinary perspective
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ECONIS (ZBW)
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1
Conducting
service
research that matters
Gustafsson, Anders
;
Aksoy, Lerzan
;
Brady, Michael K.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 425-429
Persistent link: https://www.econbiz.de/10011418248
Saved in:
2
Exploring dualities of
service
innovation : implications for
service
research
Witell, Lars
;
Anderson, Laurel
;
Brodie, Roderick J.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 436-441
Persistent link: https://www.econbiz.de/10011418320
Saved in:
3
Reflections on context in
service
research
Voss, Christopher A.
;
Perks, Helen
;
Sousa, Rui
;
Witell, Lars
- In:
Journal of service management
27
(
2016
)
1
,
pp. 30-36
Persistent link: https://www.econbiz.de/10011482107
Saved in:
4
Defining
service
innovation : a review and synthesis
Witell, Lars
;
Snyder, Hannah
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2863-2872
Persistent link: https://www.econbiz.de/10011507784
Saved in:
5
Does one size fit all? : new
service
development across different types of services
Jaakkola, Elina
;
Meiren, Thomas
;
Witell, Lars
; …
- In:
Journal of service management
28
(
2017
)
2
,
pp. 329-347
Persistent link: https://www.econbiz.de/10011704067
Saved in:
6
The effect of customer information during new product development on profits from goods and services
Witell, Lars
;
Gustafsson, Anders
;
Johnson, Michael D.
- In:
European journal of marketing : EJM
48
(
2014
)
9/10
,
pp. 1709-1730
Persistent link: https://www.econbiz.de/10010429767
Saved in:
7
Service
innovation : a new conceptualization and path forward
Gustafsson, Anders
;
Snyder, Hannah
;
Witell, Lars
- In:
Journal of service research
23
(
2020
)
2
,
pp. 111-115
Persistent link: https://www.econbiz.de/10012216495
Saved in:
8
Typologies and frameworks in
service
innovation
Kowalkowski, Christian
;
Witell, Lars
- In:
The Routledge handbook of service research insights and …
,
(pp. 109-130)
.
2020
Persistent link: https://www.econbiz.de/10012238613
Saved in:
9
The role of customer knowledge development for incremental and radical
service
innovation in servitized manufacturers
Johansson, A. Elisabeth
;
Raddats, Chris
;
Witell, Lars
- In:
Journal of business research : JBR
98
(
2019
),
pp. 328-338
Persistent link: https://www.econbiz.de/10012007247
Saved in:
10
A bricolage perspective on
service
innovation
Witell, Lars
;
Gebauer, Heiko
;
Jaakkola, Elina
;
Hammedi, Wafa
- In:
Journal of business research : JBR
79
(
2017
),
pp. 290-298
Persistent link: https://www.econbiz.de/10011745390
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