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~subject:"Electronic Commerce"
~subject:"Retail trade"
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Electronic Commerce
Retail trade
Beziehungsmarketing
24,965
Relationship marketing
24,937
Customer satisfaction
13,631
Kundenzufriedenheit
13,496
Konsumentenverhalten
11,401
Consumer behaviour
11,386
Service quality
7,403
Dienstleistungsqualität
7,389
Deutschland
3,121
Germany
2,992
Brand management
2,666
Markenführung
2,666
Theorie
2,629
Theory
2,611
Lebensverlauf
2,552
Life course
2,515
Social Web
2,345
Social web
2,344
Lieferantenmanagement
2,320
Supplier relationship management
2,319
E-commerce
2,201
Markenimage
2,072
Brand image
2,068
Online-Handel
2,040
Online retailing
2,033
Marketingmanagement
1,955
Marketing management
1,927
Online-Marketing
1,851
Internet marketing
1,834
USA
1,772
United States
1,727
Einzelhandel
1,639
Vertrauen
1,593
Confidence
1,588
Customer service
1,547
Kundenservice
1,540
Kundenwert
1,525
Customer value
1,497
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1,503
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499
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2,863
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778
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4
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Guidebook
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Ratgeber
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3,217
German
429
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2
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1
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1
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Gil Saura, Irene
21
Grewal, Dhruv
14
Piller, Frank T.
12
Wirtz, Bernd W.
12
Das, Gopal
11
Schramm-Klein, Hanna
11
Leimstoll, Uwe
10
Bang, Nguyen
9
Benbasat, Izak
9
Khare, Arpita
9
Swoboda, Bernhard
9
Bauer, Hans H.
8
Bijmolt, Tammo H. A.
8
Ruyter, Ko de
8
Thaichon, Park
8
Alioski, Adrian
7
Neslin, Scott A.
7
Pantano, Eleonora
7
Quach, Sara
7
Ruiz-Molina, María-Eugenia
7
Schumann, Jan Hendrik
7
Smith, Alan D.
7
Stormer, Henrik
7
Usman, Osly
7
Berenguer Contrí, Gloria
6
Chaffey, Dave
6
Chen, Jing
6
Frasquet Deltoro, Marta
6
Hudetz, Kai
6
Ieva, Marco
6
Krafft, Manfred
6
Kumar, V.
6
Lombart, Cindy
6
Moliner-Velázquez, Beatriz
6
Möhlenbruch, Dirk
6
Reinartz, Werner J.
6
Ritschel, Falk
6
Rubio Benito, Natalia
6
Ruiz-Molina, Maria-Eugenia
6
Shamim, Amjad
6
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Springer Fachmedien Wiesbaden
6
IGI Global
3
Bundesvereinigung Logistik
2
Kompetenzschwerpunkt E-Business
2
A. C. Nielsen Company <Schaumburg, Ill.>
1
AAMAS <7, 2008, Estoril>
1
AMEC <10, 2008, Estoril>
1
Arthur D. Little International Inc. <Wiesbaden>
1
Berkeley Electronic Press
1
Berlin / Senatsverwaltung für Wirtschaft und Betriebe
1
Booz, Allen & Hamilton GmbH <Düsseldorf>
1
Bundesverband des Deutschen Textil-Einzelhandels
1
Conference on Artificial Intelligence <23, 2008, Chicago, Ill.>
1
DEXA <13, 2002, Aix-en-Provence>
1
Deutsche Bank <Frankfurt am Main> / Research
1
Deutsche Tagung zu Mass Customization <2, 2000, Frankfurt, Main>
1
Deutscher Logistik-Kongress <17, 2000, Berlin>
1
Deutscher Logistik-Kongress <18, 2001, Berlin>
1
Deutsches Seminar für Fremdenverkehr Berlin
1
EC Web <11, 2010, Bilbao>
1
EC Web <12, 2011, Toulouse>
1
EC Web <13, 2012, Wien>
1
EC Web <2, 2001, München>
1
EC Web <3, 2002, Aix-en-Provence>
1
EC Web <4, 2003, Prag>
1
EC Web <6, 2005, Kopenhagen>
1
EC-Web <14, 2013, Prag>
1
European Marketing Academy
1
Friedrich-Schiller-Universität Jena
1
Galileo Press
1
GfK Nürnberg, Gesellschaft für Konsum-, Markt- und Absatzforschung
1
Graduate School of Business Administration
1
ICEC <15, 2013, Turku>
1
Institut für Versicherungswirtschaft <Wien>
1
International Conference on Information and Communication Technologies in Tourism <(1999 :Innsbruck, Austria)>
1
Kega
1
Ludwig-Maximilians-Universität München
1
National Bureau of Economic Research
1
NetLibrary, Inc
1
Organisation for Economic Co-operation and Development
1
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Published in...
All
Journal of retailing and consumer services
244
Journal of business research : JBR
78
Journal of retailing
62
International journal of retail & distribution management
46
International journal of electronic customer relationship management : IJECRM
44
International journal of retail and distribution management
44
The international review of retail, distribution and consumer research
42
International journal of business information systems : IJBIS
36
International journal of electronic marketing and retailing : IJEMR
36
Journal of internet commerce
29
Electronic commerce research
28
Industrial marketing management : the international journal for industrial and high-tech firms
27
The journal of services marketing
27
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
25
The service industries journal
24
Asia Pacific journal of marketing and logistics
22
Psychology & marketing
22
International journal of e-business research : an official publication of the Information Resources Management Association
21
Cogent business & management
20
Information systems and e-business management : ISeB
20
Journal of strategic marketing
20
SpringerLink / Bücher
20
International journal of internet marketing and advertising : IJIMA
19
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
18
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
18
Management science : journal of the Institute for Operations Research and the Management Sciences
18
Marketing intelligence & planning
18
Service business
18
International journal of production economics
17
Journal of management information systems : JMIS
17
Journal of the Academy of Marketing Science
17
Electronic markets : the international journal on networked business
16
Journal of electronic commerce research : JECR
16
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
16
The journal of business & industrial marketing
16
Information systems research : ISR
15
Journal of travel and tourism marketing
14
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
14
Electronic commerce research and applications
13
European journal of operational research : EJOR
13
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Source
All
ECONIS (ZBW)
3,628
USB Cologne (EcoSocSci)
14
USB Cologne (business full texts)
2
RePEc
1
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1
Why do travelers trust TripAdvisor? : antecedents of trust towards consumer-generated media and its influence on recommendation adoption and word of mouth
Filieri, Raffaele
;
Alguezaui, Salma
;
McLeay, Fraser
- In:
Tourism management : research, policies, practice
51
(
2015
),
pp. 174-185
Persistent link: https://www.econbiz.de/10011414943
Saved in:
2
A customer loyalty model for e-commerce recommendation systems
Ebrahimi, Leila
;
Mirabi, Vahid Reza
;
Ranjbar, Mohammad …
- In:
Journal of information & knowledge management : JIKM
18
(
2019
)
3
,
pp. 1950036-1-1950036-33
Persistent link: https://www.econbiz.de/10012129317
Saved in:
3
The impact of Artificial Intelligence-driven recommendation on customer experience in e-retailing
Patnaik, Priyadarsini
- In:
Artificial intelligence and digital diversity …
,
(pp. 253-275)
.
2022
Persistent link: https://www.econbiz.de/10014391761
Saved in:
4
Usage of customer reviews in online shopping : analyzing characteristics of customer reviews
Kräuter, Saskia
;
Eine, Bastian
;
Quint, Werner
- In:
Proceedings of the IWEMB 2019 : Third International …
,
(pp. 191-210)
.
2020
Persistent link: https://www.econbiz.de/10012521559
Saved in:
5
Recommendations and cross-selling : pricing strategies when personalizing firms cross-sell
Ghoshal, Abhijeet
;
Mookerjee, Vijay S.
;
Sarkar, Sumit
- In:
Journal of management information systems : JMIS
38
(
2021
)
2
,
pp. 430-456
Persistent link: https://www.econbiz.de/10012624131
Saved in:
6
Evaluation of user satisfaction with OLAP recommender systems : an application to RecoOLAP on a agricultural energetic consumption datawarehouse
Bimonte, Sandro
;
Negre, Elsa
- In:
International journal of business information systems : …
21
(
2016
)
1
,
pp. 117-136
Persistent link: https://www.econbiz.de/10011520257
Saved in:
7
Perceived prevalence and personal impact of negative online reviews
Bradley, Graham L.
;
Sparks, Beverley A.
;
Weber, Karin
- In:
Journal of service management
27
(
2016
)
4
,
pp. 507-533
Persistent link: https://www.econbiz.de/10011563656
Saved in:
8
To jeep or not to keep : effects of online customer reviews on product returns
Minnema, Alec
;
Bijmolt, H. A.
;
Gensler, Sonja
;
Wiesel, …
- In:
Journal of retailing
92
(
2016
)
3
,
pp. 253-267
Persistent link: https://www.econbiz.de/10011566694
Saved in:
9
What makes a useful online review? : implication for travel product websites
Liu, Zhiwei
;
Park, Sangwon
- In:
Tourism management : research, policies, practice
47
(
2015
),
pp. 140-151
Persistent link: https://www.econbiz.de/10010499466
Saved in:
10
Feedback mechanisms and consumer satisfaction, trust and repurchase intention in online retail
Wang, Hongpeng
;
Du, Rong
;
Olsen, Timothy
- In:
Information systems management
35
(
2018
)
3
,
pp. 201-219
Persistent link: https://www.econbiz.de/10011954583
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