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Year of publication
Subject
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Sales behaviour 197 Verkaufsverhalten 197 Salespeople 52 Verkaufspersonal 52 Verkauf 26 Consumer behaviour 25 Konsumentenverhalten 25 Selling 25 Beziehungsmarketing 24 Relationship marketing 24 Deutschland 23 Germany 23 USA 21 United States 21 Verkaufsgespräch 18 Theorie 16 Theory 16 Customer satisfaction 14 Kundenzufriedenheit 14 B-to-B-Marketing 12 Business-to-business marketing 12 Erfolgsfaktor 12 Success factor 12 Kommunikation 11 Vertrieb 11 Communication 10 Experiment 10 Social network 10 Soziales Netzwerk 10 Dienstleistungsqualität 9 Kaufentscheidung 9 Service quality 9 Physical distribution 8 Kundenmanagement 7 Purchase decision 7 Austria 6 Dorf 6 Einzelhandel 6 Emotion 6 Financial services 6
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Online availability
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Undetermined 48 Free 22
Type of publication
All
Book / Working Paper 103 Article 94
Type of publication (narrower categories)
All
Article in journal 79 Aufsatz in Zeitschrift 79 Ratgeber 31 Guidebook 27 Graue Literatur 20 Non-commercial literature 20 Arbeitspapier 18 Working Paper 18 Hochschulschrift 17 Aufsatz im Buch 15 Book section 15 Thesis 10 Collection of articles of several authors 2 Sammelwerk 2 Aufsatzsammlung 1 Case study 1 Collection of articles written by one author 1 Conference proceedings 1 Fallstudie 1 Handbook 1 Handbuch 1 Konferenzschrift 1 Sammlung 1 Tonträger 1
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Language
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English 126 German 71
Author
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Duflo, Esther 6 Jackson, Matthew O. 6 Banerjee, Abhijit V. 5 Chandrasekhar, Arun G. 5 Essl, Andrea 5 Kosfeld, Michael 5 Kröll, Markus 5 Bieberstein, Frauke von 3 Ferrell, Odies C. 3 Khezr, Peyman 3 Mazer, Rafael Keenan 3 Menezes, Flávio Marques 3 Prack, Ralf-Peter 3 Shi, Lan 3 Alhouti, Sarah 2 Arndt, Aaron D. 2 Becker, Peter 2 Belz, Christian 2 Bittner, Gerhard 2 Blount, Jeb 2 Bonney, Leff 2 Borgh, Michel van der 2 Davis, Lenita 2 Ferrell, Linda 2 Fürtbauer, Dominik 2 Geile, Andrea 2 Giné, Xavier 2 Hamwi, G. Alexander 2 Heemskerk, Marc 2 Hochstein, Bryan W. 2 Huber, Frank 2 Johnston, Mark W. 2 Lee, You-Cheong 2 Lefèvre-Sandt, Evelyn-Nicole 2 Lindsay, Greg 2 Madarász, Kristóf 2 Magnolfi, Jennifer 2 Marshall, Greg W. 2 Martinez Cuellar, Cristina 2 Menyhart, Dieter 2
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Institution
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Springer Fachmedien Wiesbaden 5 epubli GmbH 2 Books on Demand GmbH <Norderstedt> 1 Carl-Auer-Systeme Verlag und Verlagsbuchhandlung GmbH 1 Christian-Albrechts-Universität zu Kiel 1 Deutscher Sparkassen Verlag GmbH 1 EuropeActive 1 Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart> 1 GABAL-Verlag GmbH 1 National Bureau of Economic Research 1 Redline Verlag 1
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Published in...
All
Journal of marketing theory and practice 12 Journal of marketing theory and practice : JMTP 7 Psychology & marketing 6 Discussion paper / Centre for Economic Policy Research 4 SpringerLink / Bücher 3 The journal of product innovation management : an international publication of the Product Development & Management Association 3 Academy of Management journal : AMJ 2 Aktuelle Aspekte in der Dienstleistungsforschung : [im November 2013 fand an der Ludwig-Maximilians-Universität München der 17. Workshop Dienstleistungsmarketing statt, der vom Institut für Marketing ausgerichtet wurde] 2 European journal of marketing : EJM 2 Grabener Fachbuch 2 Harvard-Business-Manager : das Wissen der Besten 2 International journal of selection and assessment 2 Journal of business research : JBR 2 Journal of consumer research : JCR ; an interdisciplinary bimonthly 2 Journal of retailing and consumer services 2 Marketing letters : a journal of research in marketing 2 Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology 2 School of Economics discussion papers series 2 Schriftenreihe des Instituts für Marktorientierte Unternehmensführung (IMU), Universität Mannheim 2 Springer eBook Collection / Business and Economics 2 Springer-Gabler Research 2 The journal of personal selling & sales management : JPSSM 2 Working paper series : WPS 2 A Productivity Press book 1 Accounting, organizations and society : an international journal devoted to the behavioural, organizational and social aspects of accounting 1 American economic journal / Microeconomics : a journal of the American Economic Association 1 American economic review 1 Arbeitspapiere der FOM 1 Arbeitspapiere zum Tätigkeitsfeld Risikomanagement und Versicherung 1 BREAD working paper 1 Betriebswirtschaftliche Diskussionsbeiträge 1 Brand the Future : systematische Markenentwicklung im B2B 1 British journal of management : BJM 1 CESifo Working Paper Series 1 CESifo working papers 1 Chefsache 1 Die Bank 1 Die Praxis des Verkaufs : Vertriebssteuerung, Pre-Sales, Sales, Key-Account-Management 1 Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB) 1 Discussion paper / The Hebrew University of Jerusalem, Center for the Study of Rationality 1
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Source
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ECONIS (ZBW) 197
Showing 1 - 50 of 197
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Sales Performance and Social Preferences
Essl, Andrea; von Bieberstein, Frauke; Kosfeld, Michael; … - 2021
We use an incentivized experimental game to uncover heterogeneity in other-regarding preferences among salespeople in a large Austrian retail chain. Our results show that the majority of agents take the welfare of others into account but a significant fraction reveals self-regarding behavior....
Persistent link: https://ebtypo.dmz1.zbw/10013315418
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The Unstoppable Sales Machine : How to Connect, Convert, and Close New Customers
Casemore, Shawn - 2023
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Persistent link: https://ebtypo.dmz1.zbw/10013460733
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Monopoly pricing, optimal randomization, and resale
Loertscher, Simon; Muir, Ellen V. - In: Journal of political economy 130 (2022) 3, pp. 566-635
Persistent link: https://ebtypo.dmz1.zbw/10012876177
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Bargaining under the illusion of transparency
Madarász, Kristóf - In: American economic review 111 (2021) 11, pp. 3500-3539
Persistent link: https://ebtypo.dmz1.zbw/10012656020
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The roles of consumer entitlement, persuasion knowledge, and perceived product knowledge on perceptions of sales pressure
Zboja, James J.; Brudvig, Susan; Laird, Mary Dana; … - In: Journal of marketing theory and practice : JMTP 29 (2021) 4, pp. 435-447
Persistent link: https://ebtypo.dmz1.zbw/10012607669
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The sales ethics subculture
Marshall, Greg W.; Ferrell, Odies C.; Bush, Victoria; … - In: The SAGE handbook of marketing ethics, (pp. 457-473). 2021
Persistent link: https://ebtypo.dmz1.zbw/10012306638
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Sales performance and social preferences
Essl, Andrea; Bieberstein, Frauke von; Kosfeld, Michael; … - 2018
We use an incentivized experimental game to uncover heterogeneity in otherregarding preferences among salespeople in a large Austrian retail chain. Our results show that the majority of agents take the welfare of others into account but a significant fraction reveals self-regarding behavior....
Persistent link: https://ebtypo.dmz1.zbw/10011855570
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Bait and ditch : consumer naïveté and salesforce incentives
Herweg, Fabian; Rosato, Antonio - 2018
Persistent link: https://ebtypo.dmz1.zbw/10011860761
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Kundenreaktionen auf das nonverbal dominante Verhalten von Verkaufs- und Servicepersonal unter Berücksichtigung der fundamentalen Dimensionen sozialer Kognitionen
Holm, Mirjam - 2018
Persistent link: https://ebtypo.dmz1.zbw/10011874792
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Cover Image
Sales performance and social preferences
Essl, Andrea; Bieberstein, Frauke von; Kosfeld, Michael; … - 2018
We use an incentivized experimental game to uncover heterogeneity in other-regarding preferences among salespeople in a large Austrian retail chain. Our results show that the majority of agents take the welfare of others into account but a significant fraction reveals self-regarding behavior....
Persistent link: https://ebtypo.dmz1.zbw/10011845322
Saved in:
Cover Image
Sales Performance and Social Preferences
Essl, Andrea - 2018
We use an incentivized experimental game to uncover heterogeneity in otherregarding preferences among salespeople in a large Austrian retail chain. Our results show that the majority of agents take the welfare of others into account but a significant fraction reveals self-regarding behavior....
Persistent link: https://ebtypo.dmz1.zbw/10012919506
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Sales performance and social preferences
Essl, Andrea; Bieberstein, Frauke von; Kosfeld, Michael; … - 2018
Persistent link: https://ebtypo.dmz1.zbw/10011916289
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Curated Shopping im Modehandel : eine empirische Studie zur Untersuchung der Serviceversprechen und Erfolgspotentiale
Fuchs, Anna-Lena; Bug, Peter - 2017
Persistent link: https://ebtypo.dmz1.zbw/10011716889
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Financial (Dis-)Information : Evidence from an Audit Study in Mexico
Giné, Xavier - 2017
An audit study was conducted in peri-urban Mexico to understand the quality of information and products offered to low-income potential customers. Trained auditors visited multiple financial institutions seeking credit and savings products. Consistent with Gabaix and Laibson (2006), staff...
Persistent link: https://ebtypo.dmz1.zbw/10012973150
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Virtual selling : a quick-start guide to leveraging video, technology, and virtual communication channels to engage remote buyers and close deals fast
Blount, Jeb - 2020
"A global pandemic. Panic. Social distancing. Working from home. In a heartbeat, we went from happy hours to virtual happy hours. From conferences to virtual conferences. From selling to virtual selling. To remain competitive, sales and business professionals were required to shift the way they...
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Persistent link: https://ebtypo.dmz1.zbw/10012232124
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Who do I look at? : mutual gaze in triadic sales encounters
Arndt, Aaron D.; Khoshghadam, Leila; Evans, Kenneth R. - In: Journal of business research : JBR 111 (2020), pp. 91-101
Persistent link: https://ebtypo.dmz1.zbw/10012237782
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Verkaufspsychologie im Online-Marketing : wie Sie Kunden magisch anziehen
Tembrink, Christian - 2020
Wie oft begegnet uns online eine Werbung, die eher verkaufshemmend als -fördernd wirkt? Noch viel zu oft, meint der Autor, studierter Wirtschaftspsychologe, Gründer und Geschäftsführer einer Online-Marketing-Agentur. Sein neuestes Buch richtet sich als Ratgeber an Unternehmen, die ihr...
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Persistent link: https://ebtypo.dmz1.zbw/10012162967
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The Austrian view and value co-creation process in solution-oriented firms : a seven stage, "solution prototyping" framework
Plouffe, Christopher R.; Nagel, Duane; Bonney, Leff; … - In: Journal of marketing theory and practice : JMTP 28 (2020) 1, pp. 79-97
Persistent link: https://ebtypo.dmz1.zbw/10012181637
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Verkaufspsychologie im Online-Marketing : wie Sie Kunden magisch anziehen
Tembrink, Christian - 2020
Die wichtigsten Basics zu Informationsaufnahme, Aktivierung und Wahrnehmung -- Käuferverhalten und Kaufmotive für Kaufentscheidungen -- Methoden, mit denen Sie die Bedürfnisse Ihrer Zielgruppe ergründen -- Verkaufspsychologische Frameworks und Methoden zur Aktivierung des Kaufanreizes -- Der...
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Persistent link: https://ebtypo.dmz1.zbw/10012402864
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Seeking consumer forgiveness : face management by frontline employees
Bath, Jatinderpreet Kaur; Bawa, Anupam - In: Journal of marketing theory and practice : JMTP 28 (2020) 4, pp. 387-402
Persistent link: https://ebtypo.dmz1.zbw/10012483475
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An examination of pro-stakeholder unethical behavior in the sales ethics subculture
Merkle, Adam C.; Hair, Joseph F.; Ferrell, Odies C.; … - In: Journal of marketing theory and practice : JMTP 28 (2020) 4, pp. 418-435
Persistent link: https://ebtypo.dmz1.zbw/10012483478
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Virtual Selling : A Quick-Start Guide to Leveraging Video, Technology, and Virtual Communication Channels to Engage Remote Buyers and Close Deals Fast
Blount, Jeb - 2020
Intro -- Table of Contents -- Foreword -- Virtually Yours … -- PART I: Foundation -- 1 And, Just Like That, Everything Changed -- Technology Meets the Moment -- The Purpose of This Book -- Note -- 2 Is Face-to-Face Selling Dead? -- Probability versus Ideology -- Virtual Is NOT the Same as...
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Persistent link: https://ebtypo.dmz1.zbw/10012252635
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Transfer datenbasierter Geschäftspotenziale für eine Verbesserung der Aftersales-Prozesse von Automobilhändlern
Mende, Ronny - 2019
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Persistent link: https://ebtypo.dmz1.zbw/10012034648
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A wearable sales assistant : capturing dynamic nonverbal communication behaviors using sensor technology
Pauser, Sandra; Wagner, Udo - In: Marketing letters : a journal of research in marketing 30 (2019) 1, pp. 13-25
Persistent link: https://ebtypo.dmz1.zbw/10012016695
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EuropeActive's marketing and sales in the fitness sector
Middelkamp, Jan (ed.); Rutgers, Herman (ed.) - EuropeActive - 2019
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Persistent link: https://ebtypo.dmz1.zbw/10012164594
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Conceptualizing and measuring perceived service complexity
Kostopoulos, Ioannis; Boukis, Achilleas; Lodorfos, George - In: Journal of marketing theory and practice : JMTP 27 (2019) 1, pp. 38-54
Persistent link: https://ebtypo.dmz1.zbw/10012181607
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Harnessing internal support to enhance customer relationships : the role of networking, helping, and allocentrism
Bradford, Kevin Duane; Liu, Yongmei; Shi, Yuying; … - In: Journal of marketing theory and practice : JMTP 27 (2019) 2, pp. 140-158
Persistent link: https://ebtypo.dmz1.zbw/10012181613
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A new direction for sales ethics research : the sales ethics subculture
Ferrell, Odies C.; Johnston, Mark W.; Marshall, Greg W.; … - In: Journal of marketing theory and practice : JMTP 27 (2019) 3, pp. 282-297
Persistent link: https://ebtypo.dmz1.zbw/10012181621
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Cross-Selling : eine empirische Betrachtung der Einflussfaktoren und Erfolgsmessung
Böhler, Sina - 2019 - [1. Auflage] 2019
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Persistent link: https://ebtypo.dmz1.zbw/10011965694
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The business developer's playbook : relationship selling principles and the dna of dialogue selling
Nixon, Peter - 2019
About the author -- What are you selling -- The dialogue sales process -- Relationship selling principles -- A business developer's workday - peter's top 10 worklist -- Other important sales topics -- Conclusion -- Appendix I: Relationship selling principles -- Appendix II: Dialogue puzzle --...
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Persistent link: https://ebtypo.dmz1.zbw/10011869721
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Auctions with an asking price
Khezr, Peyman; Menezes, Flávio Marques - 2015
Persistent link: https://ebtypo.dmz1.zbw/10011295791
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Dynamic and static asking prices in the Sydney housing market
Khezr, Peyman; Menezes, Flávio Marques - 2015
Persistent link: https://ebtypo.dmz1.zbw/10011295792
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Financial (Dis-)Information : Evidence from an Audit Study in Mexico
Giné, Xavier - 2014
An audit study was conducted in peri-urban Mexico to understand the quality of information and products offered to low-income potential customers. Trained auditors visited multiple financial institutions seeking credit and savings products. Consistent with Gabaix and Laibson (2006), staff...
Persistent link: https://ebtypo.dmz1.zbw/10011396183
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Zur Fachkommunikation interdisziplinärer Teams in der Produktentwicklung
Feith, Alexandra Maria - 2014
Persistent link: https://ebtypo.dmz1.zbw/10010409923
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Gossip : identifying central individuals in a social network
Duflo, Esther; Banerjee, Abhijit V.; Chandrasekhar, Arun G. - 2014
Persistent link: https://ebtypo.dmz1.zbw/10010412511
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How good are simple mechanisms for selling multiple goods?
Hart, Sergiu; Nisan, Noam - 2014
Persistent link: https://ebtypo.dmz1.zbw/10010478115
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Gossip: identifying central individuals in a social network
Banerjee, Abhijit V.; Chandrasekhar, Arun; Duflo, Esther; … - 2014
Persistent link: https://ebtypo.dmz1.zbw/10010443002
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Gossip : Identifying Central Individuals in a Social Network
Banerjee, Abhijit - 2014
Can we identify the members of a community who are best- placed to diffuse information simply by asking a random sample of individuals? We show that boundedly-rational individuals can, simply by tracking sources of gossip, identify those who are most central in a network according to "diffusion...
Persistent link: https://ebtypo.dmz1.zbw/10012458245
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The Disciplining Effect of Concern for Referrals : Evidence from Real Estate Agents
Shi, Lan - 2014
Real estate agents rely on current clients for referrals to generate future business; this paper aims to understand whether concern for referrals disciplines the agent. We compare the results for sellers who move to another area (and are thus less likely to provide referrals) with the results...
Persistent link: https://ebtypo.dmz1.zbw/10013065281
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Gossip : Identifying Central Individuals in a Social Network
Banerjee, Abhijit V. - 2014
Can we identify the members of a community who are best- placed to diffuse information simply by asking a random sample of individuals? We show that boundedly-rational individuals can, simply by tracking sources of gossip, identify those who are most central in a network according to "diffusion...
Persistent link: https://ebtypo.dmz1.zbw/10013048053
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Kundenansprache in Zeiten digitaler Transformation
Reinartz, Werner J. - In: Marketing Weiterdenken : Zukunftspfade für eine …, (pp. 123-137). 2018
Persistent link: https://ebtypo.dmz1.zbw/10011740993
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Sales excellence development : mit der zentralen Verkaufsabteilung zu Spitzenleistungen im Vertrieb
Belz, Christian; Huckemann, Matthias; Lee, You-Cheong; … - 2018
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Persistent link: https://ebtypo.dmz1.zbw/10011776288
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Questions that sell : the powerful process for discovering what your customer really wants
Cherry, Paul - 2018 - Second edition
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Persistent link: https://ebtypo.dmz1.zbw/10011709060
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Kaufprozessorientiertes Marketing : Stop Branding, Start Selling! : wie neueste Erkenntnisse aus der Verhaltensforschung und den Neurowissenschaften Marketing und Vertrieb beflügel...
Rutschmann, Marc - 2018
Wie führt man Kunden direkt zum Kauf? Indem man Kaufprozesse gezielt anstößt und auf dem Weg zum Abschluss die richtigen Impulse setzt. Denn allein der funktionale Nutzen eines Produkts, seine emotionalen Attribute oder ein sorgfältig designter Markenauftritt reichen bei weitem nicht aus, um...
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Persistent link: https://ebtypo.dmz1.zbw/10012805674
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A two-step econometric estimation of covariates of side selling : the case of coffee cooperatives in Southwest Ethiopia
Shumeta, Zekarias; Haese, Marijke d'; Verbeke, Willem … - In: The journal of development studies : JDS 54 (2018) 10, pp. 1775-1791
Persistent link: https://ebtypo.dmz1.zbw/10012169598
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Clear signals or ambiguity? : how long-buyers and short-sellers react differently to competitive actions
Hughes-Morgan, Margaret; Ferrier, Walter J.; Morgan, Fred W. - In: Journal of managerial issues : JMI 30 (2018) 1, pp. 63-81
Persistent link: https://ebtypo.dmz1.zbw/10011820200
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Subscription ticket sales for symphony orchestras : are flexible subscription tickets sustainable?
Pompe, Jeffrey J.; Tamburri, Lawrence; Munn, Johnathan - In: Managerial and decision economics : MDE ; the … 39 (2018) 1, pp. 71-78
Persistent link: https://ebtypo.dmz1.zbw/10011969055
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Management der persönlichen Interaktion im Verkauf von Luxusgütern : eine Untersuchung am Beispiel von Schweizer Luxusuhren
Duma, Fabio - 2018
Persistent link: https://ebtypo.dmz1.zbw/10011981981
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Kaufprozessorientiertes Marketing : Stop Branding, Start Selling! : wie neueste Erkenntnisse aus der Verhaltensforschung und den Neurowissenschaften Marketing und Vertrieb beflügel...
Rutschmann, Marc - 2018
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Persistent link: https://ebtypo.dmz1.zbw/10011847028
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Kunden effektiv faszinieren
Caro, Sönke; Nolte, Oliver - In: Brand the Future : systematische Markenentwicklung im B2B, (pp. 167-174). 2017
Persistent link: https://ebtypo.dmz1.zbw/10011565759
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