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isPartOf:"International journal of hospitality management"
~isPartOf:"Services marketing quarterly"
~subject:"Konsumentenverhalten"
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Konsumentenverhalten
Beziehungsmarketing
22
Relationship marketing
22
Customer satisfaction
19
Kundenzufriedenheit
19
Consumer behaviour
18
Dienstleistungsqualität
14
Service quality
14
Customer loyalty
9
Customer retention
9
Kundenbindung
9
customer loyalty
8
Brand image
3
Brand management
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Confidence
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Hotel industry
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Hotellerie
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Markenführung
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Markenimage
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Vertrauen
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Airbnb
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Brand attachment
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Brand loyalty
2
Corporate Social Responsibility
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Corporate reputation
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Corporate social responsibility
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Customer integration
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Firmenimage
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Indonesia
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Indonesien
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Kundenintegration
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Markentreue
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Mobile communications
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Mobilkommunikation
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Revisit intention
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USA
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United States
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Viral marketing
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Virales Marketing
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customer satisfaction
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Gamage, Thilini Chathurika
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Mostafa Rasoolimanesh, S.
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Tajeddini, Kayhan
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Bai, Billy
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Baloglu, Seyhmus
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Black, Gregory S.
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Camilleri, Mark Anthony
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Hussein, Ananda Sabil
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Hwang, Eunmin
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Kallmünzer, Andreas
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Qumsieh-Mussalam, Gretel
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Rodríguez del Bosque, Ignacio A.
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International journal of hospitality management
Services marketing quarterly
Journal of retailing and consumer services
45
Journal of business research : JBR
19
Journal of hospitality marketing & management
14
International journal of contemporary hospitality management
13
Cogent business & management
12
The service industries journal
10
Asia Pacific journal of marketing and logistics
8
The international journal of bank marketing : IJBM
8
Journal of the Academy of Marketing Science
7
The TQM journal : the international review of organizational improvement
7
Australasian marketing journal
6
International journal of quality and service sciences
6
Journal of Asian finance, economics and business : JAFEB
6
The journal of services marketing
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Tourism management : research, policies, practice
6
African journal of business and economic research : AJBER
5
European journal of marketing : EJM
5
International journal of quality & reliability management
5
International journal of retail & distribution management
5
Inventi impact: retailing & consumer services
5
Journal of strategic marketing
5
Marketing intelligence & planning
5
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
5
Psychology & marketing
5
The journal of applied business research
5
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
4
Central European business review : CEBR
4
Global business review
4
International journal of business information systems : IJBIS
4
International journal of e-business research : an official publication of the Information Resources Management Association
4
International journal of electronic customer relationship management : IJECRM
4
International journal of services and operations management : IJSOM
4
Journal for global business advancement : JGBA
4
Journal of African business
4
Journal of Islamic marketing
4
Journal of financial services marketing
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
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ECONIS (ZBW)
18
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1
Customer satisfaction and loyalty with online consumer reviews : factors affecting revisit intentions
Camilleri, Mark Anthony
;
Filieri, Raffaele
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014439971
Saved in:
2
Linking relational benefits and customer loyalty : the mediating role of customer intimacy
Shukla, Mahendra Kumar
;
Pattnaik, Pinaki Nandan
- In:
Services marketing quarterly
41
(
2020
)
4
,
pp. 322-343
Persistent link: https://www.econbiz.de/10012607277
Saved in:
3
How self-gratification and social values shape revisit intention and customer loyalty of Airbnb customers
Tajeddini, Kayhan
;
Gamage, Thilini Chathurika
;
Ul …
- In:
International journal of hospitality management
100
(
2022
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013266150
Saved in:
4
How to enhance customer loyalty to retail stores via retail service quality practices? : a moderated mediated mechanism
Sivapalan, Achchuthan
;
Shankar, Amit
;
Das, Manish
; …
- In:
Services marketing quarterly
43
(
2022
)
4
,
pp. 445-465
Persistent link: https://www.econbiz.de/10013416990
Saved in:
5
Impacts of cruise industry corporate social responsibility reputation on customers' loyalty : mediating role of trust and identification
Ahn, Jiseon
;
Shamim, Amjad
;
Park, Jungkun
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012425029
Saved in:
6
Exploring the visitors' decision-making process for Airbnb and hotel accommodations using value-attitude-behavior and theory of planned behavior
Tajeddini, Kayhan
;
Mostafa Rasoolimanesh, S.
;
Gamage, …
- In:
International journal of hospitality management
96
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012585666
Saved in:
7
Human baristas and robot baristas : how does brand experience affect brand satisfaction, brand attitude, brand attachment, and brand loyalty?
Hwang, Jinsoo
;
Choe, Ja Young
;
Kim, Heather Markham
; …
- In:
International journal of hospitality management
99
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013327964
Saved in:
8
Being fair to customers : a strategy in enhancing customer engagement and loyalty in the Indonesia mobile telecommunication industry
Hapsari, Raditha
;
Hussein, Ananda Sabil
;
Handrito, …
- In:
Services marketing quarterly
41
(
2020
)
1
,
pp. 49-67
Persistent link: https://www.econbiz.de/10012179201
Saved in:
9
Should I book another hotel? : the effects of sickness and ethnicity on customer brand loyalty and positive word of mouth
Leal, Catarina Correia
;
Ferreira, Aristides Isidoro
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012389826
Saved in:
10
Building loyalty through reward programs : the influence of perceptions of fairness and brand attachment
Hwang, Eunmin
;
Baloglu, Seyhmus
;
Tanford, Sarah
- In:
International journal of hospitality management
76
(
2019
)
1
,
pp. 19-28
Persistent link: https://www.econbiz.de/10011981828
Saved in:
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