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person:"Helmig, Bernd"
~person:"Han, Heesup"
~person:"Svensson, Göran"
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Search: subject_exact:"Beziehungsmanagement"
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Beziehungsmarketing
104
Relationship marketing
104
Customer satisfaction
54
Kundenzufriedenheit
54
Consumer behaviour
44
Konsumentenverhalten
44
Confidence
24
Dienstleistungsqualität
24
Lieferantenmanagement
24
Service quality
24
Supplier relationship management
24
Vertrauen
24
Hotel industry
17
Hotellerie
17
B-to-B-Marketing
13
Business-to-business marketing
13
Satisfaction
13
satisfaction
13
Brand image
12
Markenimage
12
Arbeitszufriedenheit
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Brand management
11
Hospital
11
Job satisfaction
11
Krankenhaus
11
Markenführung
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trust
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commitment
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Deutschland
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Emotion
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Germany
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Holiday behaviour
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Urlaubsverhalten
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Airline
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Fluggesellschaft
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98
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7
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Language
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English
89
German
15
Author
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Helmig, Bernd
Han, Heesup
Svensson, Göran
Bruhn, Manfred
124
Homburg, Christian
111
Kumar, V.
80
Huber, Frank
56
Verhoef, Peter C.
55
Bauer, Hans H.
51
Hollebeek, Linda D.
51
Herrmann, Andreas
50
Stauss, Bernd
48
Piller, Frank T.
46
Krafft, Manfred
43
Palmatier, Robert W.
40
Mattila, Anna S.
38
Gil Saura, Irene
37
Hippner, Hajo
34
Stock-Homburg, Ruth
34
Smith, Alan D.
33
Eggert, Andreas
32
Thaichon, Park
32
Van den Poel, Dirk
32
Wiedmann, Klaus-Peter
32
Wilde, Klaus D.
32
Grönroos, Christian
31
Mittal, Vikas
31
Prentice, Catherine
31
Kleinaltenkamp, Michael
30
Neslin, Scott A.
30
Reichwald, Ralf
30
Sheth, Jagdish N.
30
Belz, Christian
29
Georgi, Dominik
29
Loureiro, Sandra Maria Correia
29
Reinartz, Werner J.
29
Töpfer, Armin
29
Evanschitzky, Heiner
28
Grewal, Dhruv
28
Matzler, Kurt
28
Payne, Adrian
28
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International journal of hospitality management
17
Journal of travel and tourism marketing
17
International journal of contemporary hospitality management
6
International journal of procurement management
6
The journal of business & industrial marketing
5
Journal of business-to-business marketing
4
Freiburger betriebswirtschaftliche Diskussionsbeiträge
3
International journal of business excellence
3
Journal of hospitality marketing & management
3
International journal of business excellence : IJBEX
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of retailing and consumer services
2
Journal of vacation marketing
2
Marketing intelligence & planning
2
Tourism management : research, policies, practice
2
Working papers / Faculté des Sciences Economiques et Sociales, Université de Fribourg
2
African journal of economic and management studies : AJEMS
1
Aktuelle Forschungsfragen im Dienstleistungsmarketing : [Workshop Dienstleistungsmarketing 2008]
1
Die Betriebswirtschaft : DBW
1
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
1
European business review
1
Handbuch Produktmanagement : Strategieentwicklung - Produktplanung - Organisation - Kontrolle
1
International journal of business governance and ethics : IJBGE
1
International journal of electronic customer relationship management : IJECRM
1
International journal of logistics economics and globalisation
1
International journal of nonprofit & voluntary sector marketing
1
Journal of Contemporary Issues in Business and Government
1
Journal of business research : JBR
1
Journal of contemporary marketing science
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
1
Journal of service research : JSR
1
Krankenhausmanagement 2000
1
Management im Gesundheitswesen
1
Management im Gesundheitswesen : das Lehrbuch für Studium und Praxis
1
Management von Kundenbeziehungen : Perspektiven - Analysen - Strategien - Instrumente : Manfred Bruhn zum 60. Geburtstag
1
South African journal of economic and management sciences
1
Tourism and hospitality research : the surrey quarterly review
1
Tourism management perspectives : TMP
1
Wertorientiertes Management im Gesundheitswesen : [basiert auf Redebeiträgen der Autoren zum Symposium "Der Wert von Informationen im Gesundheitswesen - Wert und Wertschöpfung im Krankenhaus", das im Juni 2003 unter der Federführung des Lehrstuhls für Allgemeine Betriebswirtschaftslehre, Public & Nonprofit Management an der Universität Mannheim durchgeführt wurde]
1
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ECONIS (ZBW)
104
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1
Precursors and outcomes of perceived value in B2B banking services : a nomological framework
Zietsman, Mariëtte Louise
;
Mostert, Pierre
;
Svensson, …
- In:
Journal of relationship marketing : innovations and …
22
(
2023
)
4
,
pp. 330-353
Persistent link: https://www.econbiz.de/10014422300
Saved in:
2
Salespeople's sales performance skills in B2B of services firms : a cross-industrial study
Høgevold, Nils
;
Rodríguez, Rocío
;
Svensson, Göran
; …
- In:
European business review
36
(
2024
)
2
,
pp. 201-224
Persistent link: https://www.econbiz.de/10014513321
Saved in:
3
Investigation into the festival brand co-creation mechanism : extended application of the customer-based brand equity model
Chi, Xiaoting
;
Zhou, Heng
;
Cai, Gangwei
;
Han, Heesup
- In:
Journal of travel and tourism marketing
41
(
2024
)
3
,
pp. 377-395
Persistent link: https://www.econbiz.de/10014513650
Saved in:
4
A new tourism paradigm in the marketplace : armchair travel and destination experiences
Yu, Jongsik
;
Moon, Hyoungeun
;
Chua, Bee-Lia
;
Han, Heesup
- In:
Journal of vacation marketing
30
(
2024
)
1
,
pp. 58-71
Persistent link: https://www.econbiz.de/10014631886
Saved in:
5
The antecedents and outcomes of micro-enterprise business banking customers' relationship satisfaction
Van der Merwe, Michelle Caroline
;
Mostert, Pierre
; …
- In:
Journal of business-to-business marketing
31
(
2024
)
1
,
pp. 27-42
Persistent link: https://www.econbiz.de/10014514694
Saved in:
6
Framing antecedents of salesperson performance in B2B : model and findings
Høgevold, Nils M.
;
Rodríguez, Rocío
;
Otero-Neira, Carmen
- In:
International journal of procurement management
19
(
2024
)
3
,
pp. 413-443
Persistent link: https://www.econbiz.de/10015064891
Saved in:
7
The sequential logic of quality constructs in sales business relationships : model and findings
Ferro-Soto, Carlos
;
Padín, Carmen
;
Svensson, Göran
; …
- In:
International journal of procurement management
19
(
2024
)
4
,
pp. 473-498
Persistent link: https://www.econbiz.de/10015064916
Saved in:
8
The psychology of vacationers' hotel brand choice in a post-pandemic world
Kim, Jinkyung Jenny
;
Lee, Myong Jae
;
Han, Heesup
- In:
Journal of vacation marketing
29
(
2023
)
2
,
pp. 206-221
Persistent link: https://www.econbiz.de/10014246967
Saved in:
9
Tangible and intangible hotel in-room amenities in shaping customer experience and the consequences in the with-corona era
Kim, Jinkyung Jenny
;
Lee, Jin-soo
;
Han, Heesup
- In:
International journal of contemporary hospitality management
35
(
2023
)
2
,
pp. 657-681
Persistent link: https://www.econbiz.de/10013546072
Saved in:
10
The role of trust and commitment as mediators between economic and non-economic satisfaction in sales manager B2B relationships
Ferro-Soto, Carlos
;
Padin, Carmen
;
Svensson, Göran
; …
- In:
The journal of business & industrial marketing
38
(
2023
)
1
,
pp. 235-251
Persistent link: https://www.econbiz.de/10013539060
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