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~isPartOf:"Australasian marketing journal"
~isPartOf:"Service business"
~subject:"Customer satisfaction"
~subject:"Food retailing"
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Customer satisfaction
Food retailing
Einzelhandel
28
Retail trade
28
Consumer behaviour
18
Konsumentenverhalten
18
Kundenzufriedenheit
11
Dienstleistungsqualität
10
Service quality
10
Beziehungsmarketing
8
Relationship marketing
8
Brand image
5
Markenimage
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Brand management
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Lieferantenmanagement
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Markenführung
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Online-Handel
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Satisfaction
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Vertriebsweg
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Australia
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Australien
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Handelsmarke
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Retail
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Retail buyer
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Trust
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2
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Han, Jie Hui
2
Pornpitakpan, Chanthika
2
Alan, Alev Kocak
1
Bogomolov, Tim
1
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1
Cheng, Min-Jhih
1
Cheung, Millissa F. Y.
1
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1
Dwivedi, Abhishek
1
Fernandes, Teresa
1
Fernández-Sabiote, Estela
1
Fuentes Blasco, Maria
1
Gil Saura, Irene
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1
Lee, Donhee
1
Lee, Sang M.
1
Merrilees, Bill
1
Minami, Chieko
1
Moliner Velázquez, Beatriz
1
Nadiri, Halil
1
Page, Bill
1
Pedroso, Rui
1
Román, Sergio
1
Servera Francés, David
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Tagashira, Takumi
1
Tam, Joyce F. Y.
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Vorobyev, Konstantin
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Australasian marketing journal
Service business
Journal of retailing and consumer services
120
The international review of retail, distribution and consumer research
29
Journal of retailing
27
International journal of retail & distribution management
24
Journal of business research : JBR
23
International journal of retail and distribution management
18
The journal of services marketing
12
International journal of electronic marketing and retailing : IJEMR
10
Journal of service management
8
Journal of strategic marketing
8
Marketing intelligence & planning
8
Psychology & marketing
8
International journal of Indian culture and business management
7
International journal of consumer studies
7
American journal of agricultural economics
6
Journal of marketing channels : ... distribution systems, strategy, and management
6
Journal of marketing management : MM
6
The service industries journal
6
Cogent business & management
5
European journal of marketing : EJM
5
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
5
Advances in National Brand and Private Label Marketing : Ninth International Conference, 2022
4
European retail research
4
Food policy : economics planning and politics of food and agriculture
4
International journal of business and globalisation : IJBG
4
International journal of business environment : IJBE
4
International journal of business excellence
4
International journal of quality & reliability management
4
International journal of quality and service sciences
4
International journal of services and operations management : IJSOM
4
Journal of agricultural & food industrial organization
4
Journal of customer behaviour
4
Journal of euromarketing
4
Journal of fashion marketing and management
4
Journal of international food & agribusiness marketing : JIFAM
4
Journal of internet commerce
4
Journal of marketing research : JMR
4
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
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ECONIS (ZBW)
13
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1
A comparative analysis of contactless e-service encounters in online platforms
Lee, Sang M.
;
Hong, Soon Goo
;
Lee, Donhee
- In:
Service business
18
(
2024
)
1
,
pp. 1-26
Persistent link: https://www.econbiz.de/10014504707
Saved in:
2
Do antecedents of trust and satisfaction promote consumer loyalty in physical and virtual stores? : a multi-channel view
Hung, Shiu-Wan
;
Cheng, Min-Jhih
;
Chiu, Pei-Chun
- In:
Service business
13
(
2019
)
1
,
pp. 1-23
Persistent link: https://www.econbiz.de/10011965788
Saved in:
3
From retail innovation and image to loyalty : moderating effects of product type
Moliner Velázquez, Beatriz
;
Fuentes Blasco, Maria
; …
- In:
Service business
13
(
2019
)
1
,
pp. 199-224
Persistent link: https://www.econbiz.de/10011965894
Saved in:
4
The effect of self-checkout quality on customer satisfaction and repatronage in a retail context
Fernandes, Teresa
;
Pedroso, Rui
- In:
Service business
11
(
2017
)
1
,
pp. 69-92
Persistent link: https://www.econbiz.de/10011722450
Saved in:
5
The effect of salespersons' retail service quality and consumers' mood on impulse buying
Pornpitakpan, Chanthika
;
Yuan, Yizhou
;
Han, Jie Hui
- In:
Australasian marketing journal
25
(
2017
)
1
,
pp. 2-11
Persistent link: https://www.econbiz.de/10011782224
Saved in:
6
Holistic consumer evaluation of retail corporate brands and impact on consumer loyalty intentions
Dwivedi, Abhishek
;
Merrilees, Bill
- In:
Australasian marketing journal
24
(
2016
)
1
,
pp. 69-78
Persistent link: https://www.econbiz.de/10011484680
Saved in:
7
Socio-demographic differences in supermarket shopper efficiency
Bogomolova, Svetlana
;
Vorobyev, Konstantin
;
Page, Bill
; …
- In:
Australasian marketing journal
24
(
2016
)
2
,
pp. 108-115
Persistent link: https://www.econbiz.de/10011527530
Saved in:
8
The effects of online and offline information sources on multiple store patronage
Tagashira, Takumi
;
Minami, Chieko
- In:
Australasian marketing journal
24
(
2016
)
2
,
pp. 116-124
Persistent link: https://www.econbiz.de/10011527534
Saved in:
9
The multichannel customer’s service experience : building satisfaction and trust
Fernández-Sabiote, Estela
;
Román, Sergio
- In:
Service business
10
(
2016
)
2
,
pp. 423-445
Persistent link: https://www.econbiz.de/10011722327
Saved in:
10
Cognitive and affective constituents of the consumption experience in retail service settings : effects on store loyalty
Alan, Alev Kocak
;
Kabadayi, Ebru Tumer
;
Yılmaz, Çengiz
- In:
Service business
10
(
2016
)
4
,
pp. 715-735
Persistent link: https://www.econbiz.de/10011722421
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