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~isPartOf:"Mit Dienstleistungen die Zukunft gestalten : [Impulse aus Forschung und Praxis] ; Beiträge der 8. Dienstleistungstagung des BMBF"
~isPartOf:"An introduction to industrial service design"
~isPartOf:"Innovating for trust"
~isPartOf:"Industrial marketing management : the international journal for industrial and high-tech firms"
~isPartOf:"Journal of business research : JBR"
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18
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18
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18
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Mit Dienstleistungen die Zukunft gestalten : [Impulse aus Forschung und Praxis] ; Beiträge der 8. Dienstleistungstagung des BMBF
An introduction to industrial service design
Innovating for trust
Industrial marketing management : the international journal for industrial and high-tech firms
Journal of business research : JBR
SpringerLink / Bücher
34
The service industries journal
19
Designing for service : key issues and new directions
16
Research
13
Service innovation : novel ways of creating value in actor systems
13
Research methods in service innovation
12
Innovating in practice : perspectives and experiences
11
Service business model innovation in the healthcare and hospital management : models, strategies, tools
11
Journal of service management
9
International journal of services technology and management
8
Journal of service research : JSR
8
Springer eBook Collection
8
The journal of business & industrial marketing
8
Service Engineering internationaler Dienstleistungen : [services made in Germany]
7
The journal of product innovation management : an international publication of the Product Development & Management Association
7
Public management review
6
Forum Dienstleistungsmanagement
5
Handbook of service science ; [Vol. 1]
5
Journal of service research
5
Service business
5
Service design and delivery
5
Springer eBook Collection / Business and Management
5
The journal of services marketing
5
Edward Elgar E-Book Archive
4
European review of service economics and management
4
Geschäftsmodelle - Wertschöpfung - Transformation
4
International journal of contemporary hospitality management
4
Journal of open innovation : technology, market, and complexity
4
Service Science: Research and Innovations in the Service Economy
4
Service science, management and engineering : education for the 21st Century
4
Creativity and innovation management
3
Dienstleistungsmodellierung 2010 : interdisziplinäre Konzepte und Anwendungsszenarien ; [die Tagung fand am 24. März 2010 an der Alpen-Adria-Universität Klagenfurt, Österreich, im Rahmen der Konferenz "Modellierung 2010" statt]
3
Dienstleistungsmodellierung : Methoden, Werkzeuge und Branchenlösungen
3
Driving service productivity : value-creation through innovation
3
ERIM report series research in management
3
HMD : Praxis der Wirtschaftsinformatik
3
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ECONIS (ZBW)
53
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1
A brief history of service innovation : the evolution of past, present, and future of service innovation
Marvi, Reza
;
Mahavarpour, Nasrin
;
Foroudi, Pantea
- In:
Journal of business research : JBR
160
(
2023
),
pp. 1-23
Persistent link: https://www.econbiz.de/10014299256
Saved in:
2
Service design for digital servitization : facilitating manufacturers' advanced services value proposition design in the context of Industry 4.0
Iriarte, Ion
;
Hoveskog, Maya
;
Hien Nguyen Ngoc
; …
- In:
Industrial marketing management : the international …
110
(
2023
),
pp. 96-116
Persistent link: https://www.econbiz.de/10014306709
Saved in:
3
Value co-creation on a shared healthcare platform : impact on service innovation, perceived value and patient welfare
Akter, Shahriar
;
Babu, Mujahid Mohiuddin
;
Hossain, Md Afnan
- In:
Journal of business research : JBR
140
(
2022
),
pp. 95-106
Persistent link: https://www.econbiz.de/10013040704
Saved in:
4
Creating value in servitization through digital service innovations
Raddats, Chris
;
Naik, Parikshit
;
Bigdeli, Ali Ziaee
- In:
Industrial marketing management : the international …
104
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013326912
Saved in:
5
Different roles, different strokes : how to leverage two types of digital platform capabilities to fuel service innovation
Wang, Yonggui
;
Tian, Qinghong
;
Li, Xia
;
Xiao, Xiaohong
- In:
Journal of business research : JBR
144
(
2022
),
pp. 1121-1128
Persistent link: https://www.econbiz.de/10013185083
Saved in:
6
Key challenges and opportunities of service innovation processes in technology supplier-service provider partnerships
Homayounfard, Amir
;
Zaefarian, Ghasem
- In:
Journal of business research : JBR
139
(
2022
),
pp. 1284-1302
Persistent link: https://www.econbiz.de/10013194363
Saved in:
7
Service system transformation through service design : linking analytical dimensions and service design approaches
Koskela-Huotari, Kaisa
;
Patrício, Lia
;
Zhang, Jie
; …
- In:
Journal of business research : JBR
136
(
2021
),
pp. 343-355
Persistent link: https://www.econbiz.de/10012663303
Saved in:
8
Conflict by design and why institutions matter in service design : a case of a German creative agency in China
Struwe, Sascha
;
Slepniov, Dmitrij
- In:
Journal of business research : JBR
130
(
2021
),
pp. 124-136
Persistent link: https://www.econbiz.de/10012544827
Saved in:
9
A service design perspective on the stakeholder engagement journey during B2B innovation : challenges and future research agenda
Lievens, Annouk
;
Blazevic, Vera
- In:
Industrial marketing management : the international …
95
(
2021
),
pp. 128-141
Persistent link: https://www.econbiz.de/10012588310
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10
Priorities when selecting business partners for service innovation : the contingency role of product innovation
Markovic, Stefan
;
Jovanovic, Marin
;
Bagherzadeh, Mehdi
; …
- In:
Industrial marketing management : the international …
88
(
2020
),
pp. 378-388
Persistent link: https://www.econbiz.de/10012285376
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11
Digital information flows across a B2C/C2C continuum and technological innovations in service ecosystems : a service-dominant logic perspective
Peltier, James
;
Dahl, Andrew J.
;
Swan, Eric L.
- In:
Journal of business research : JBR
121
(
2020
),
pp. 724-734
Persistent link: https://www.econbiz.de/10012417390
Saved in:
12
Service innovation and adoption in industrial markets : an SME perspective
Casidy, Riza
;
Nyadzayo, Munyaradzi
;
Mohan, Mayoor
- In:
Industrial marketing management : the international …
89
(
2020
),
pp. 157-170
Persistent link: https://www.econbiz.de/10012289969
Saved in:
13
The learning subsystem interplay in service innovation in born global service firm internationalization
Weerawardena, Jay
;
Salunke, Sandeep
;
Knight, Gary A.
; …
- In:
Industrial marketing management : the international …
89
(
2020
),
pp. 181-195
Persistent link: https://www.econbiz.de/10012290007
Saved in:
14
Managing ecosystems for service innovation : a dynamic capability view
Lütjen, Heiner
;
Schultz, Carsten
;
Tietze, Frank
; …
- In:
Journal of business research : JBR
104
(
2019
),
pp. 506-519
Persistent link: https://www.econbiz.de/10012105183
Saved in:
15
Materialising contexts through design for service narratives
Wetter Edman, Katarina
- In:
An introduction to industrial service design
,
(pp. 35-43)
.
2017
Persistent link: https://www.econbiz.de/10011582199
Saved in:
16
Service design at scale
Geuy, Bernadette
- In:
An introduction to industrial service design
,
(pp. 44-52)
.
2017
Persistent link: https://www.econbiz.de/10011582201
Saved in:
17
Industrial service design in China
Gao, Bo
;
Tempesta, Gabriele
- In:
An introduction to industrial service design
,
(pp. 53-60)
.
2017
Persistent link: https://www.econbiz.de/10011582208
Saved in:
18
New eyes on value creation : case study : Tetra Pak
Gabrielsson, Marcus
;
Orebäck, Malin
- In:
An introduction to industrial service design
,
(pp. 63-68)
.
2017
Persistent link: https://www.econbiz.de/10011582209
Saved in:
19
Service innovation at Volkswagen : putting services into the core of the business
Recchia, Marianna
;
Kleeberger, Julia
- In:
An introduction to industrial service design
,
(pp. 69-74)
.
2017
Persistent link: https://www.econbiz.de/10011582212
Saved in:
20
Co-design of change : why changing what people do should be the key ingredient in service design
Rönnholm, Reima
- In:
An introduction to industrial service design
,
(pp. 83-90)
.
2017
Persistent link: https://www.econbiz.de/10011582216
Saved in:
21
Introducing design thinking to large, technology-oriented companies
Mäkelä, Marjukka
- In:
An introduction to industrial service design
,
(pp. 91-96)
.
2017
Persistent link: https://www.econbiz.de/10011582218
Saved in:
22
How service design thinking empowers the evolution of corporate human resources
Oosterom, Arne van
;
Steckiw, Michal
;
Martini, Adolfo
- In:
An introduction to industrial service design
,
(pp. 97-101)
.
2017
Persistent link: https://www.econbiz.de/10011582221
Saved in:
23
A heuristic to increase the innovativeness potential of groups
Manhaes, Mauricio
- In:
An introduction to industrial service design
,
(pp. 105-109)
.
2017
Persistent link: https://www.econbiz.de/10011582222
Saved in:
24
What happens before service design?
Bello, Paula
- In:
An introduction to industrial service design
,
(pp. 110-116)
.
2017
Persistent link: https://www.econbiz.de/10011582225
Saved in:
25
Designing a service-dominant business model in the industrial context
Ojasalo, Katri
- In:
An introduction to industrial service design
,
(pp. 117-123)
.
2017
Persistent link: https://www.econbiz.de/10011582226
Saved in:
26
The SINCO lab concept : agile technology-aided experience prototyping toolkit
Rontti, Simo
- In:
An introduction to industrial service design
,
(pp. 124-129)
.
2017
Persistent link: https://www.econbiz.de/10011582228
Saved in:
27
The design impact chart : a tool for scoping your service design project
Widmark, Erik
;
Nissar, Susanna
- In:
An introduction to industrial service design
,
(pp. 130-134)
.
2017
Persistent link: https://www.econbiz.de/10011582236
Saved in:
28
Video in service design
Tikkanen, Heikki
;
Jylkas, Titta
;
Jeminen, Jaana
; …
- In:
An introduction to industrial service design
,
(pp. 135-139)
.
2017
Persistent link: https://www.econbiz.de/10011582238
Saved in:
29
A bricolage perspective on service innovation
Witell, Lars
;
Gebauer, Heiko
;
Jaakkola, Elina
;
Hammedi, Wafa
- In:
Journal of business research : JBR
79
(
2017
),
pp. 290-298
Persistent link: https://www.econbiz.de/10011745390
Saved in:
30
Trust and service innovation
Skard, Siv E. Rosendahl
- In:
Innovating for trust
,
(pp. 17-30)
.
2017
Persistent link: https://www.econbiz.de/10011707028
Saved in:
31
Trust, risk and self-service technologies : suggestions for future research
Nysveen, Herbjørn
;
Skard, Siv E. Rosendahl
- In:
Innovating for trust
,
(pp. 31-47)
.
2017
Persistent link: https://www.econbiz.de/10011707032
Saved in:
32
Digital risk and customers' acceptance of self-service innovations : the role of online benefits and corporate trustworthiness
Skard, Siv E. Rosendahl
;
Nysveen, Herbjørn
- In:
Innovating for trust
,
(pp. 48-60)
.
2017
Persistent link: https://www.econbiz.de/10011707034
Saved in:
33
Trust in the future : futures thinking as a capability for service innovation
Grönquist, Daniel Nordstad
- In:
Innovating for trust
,
(pp. 65-77)
.
2017
Persistent link: https://www.econbiz.de/10011707046
Saved in:
34
Transforming towards innovative culture by using customer-centric scenarios and service concepts
Yttri, Birgitte
;
Fjuk, Annita
;
Grönquist, Daniel Nordstad
- In:
Innovating for trust
,
(pp. 78-93)
.
2017
Persistent link: https://www.econbiz.de/10011707105
Saved in:
35
Business model innovation in the retail industry : a service system perspective
Pedersen, Per Egil
;
Solem, Birgit Apenes
;
Bentsen, Kristin
- In:
Innovating for trust
,
(pp. 131-144)
.
2017
Persistent link: https://www.econbiz.de/10011707162
Saved in:
36
Service design thinking
Clatworthy, Simon
- In:
Innovating for trust
,
(pp. 167-182)
.
2017
Persistent link: https://www.econbiz.de/10011707177
Saved in:
37
Prototyping for trust
Blomkvist, Johan
- In:
Innovating for trust
,
(pp. 217-229)
.
2017
Persistent link: https://www.econbiz.de/10011707186
Saved in:
38
From participatory design to co-creation
Følstad, Asbjørn
- In:
Innovating for trust
,
(pp. 247-260)
.
2017
Persistent link: https://www.econbiz.de/10011707193
Saved in:
39
Crowdsourcing for innovation : companies as trustees
Lüders, Marika
- In:
Innovating for trust
,
(pp. 261-274)
.
2017
Persistent link: https://www.econbiz.de/10011707196
Saved in:
40
Co-creation for innovation : why do customers get involved?
Chasanidou, Dimitra
;
Karahasanović, Amela
- In:
Innovating for trust
,
(pp. 275-292)
.
2017
Persistent link: https://www.econbiz.de/10011707211
Saved in:
41
Defining service innovation : a review and synthesis
Witell, Lars
;
Snyder, Hannah
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2863-2872
Persistent link: https://www.econbiz.de/10011507784
Saved in:
42
Service innovation, renewal, and adoption/rejection in dynamic global contexts
Martin, Drew
;
Gustafsson, Anders
;
Choi, Sunmee
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2397-2400
Persistent link: https://www.econbiz.de/10011490963
Saved in:
43
Identifying categories of service innovation : a review and synthesis of the literature
Snyder, Hannah
;
Witell, Lars
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2401-2408
Persistent link: https://www.econbiz.de/10011490968
Saved in:
44
Contrasting risk perceptions of technology-based service innovations in inter-organizational settings
Paluch, Stefanie
;
Wünderlich, Nancy V.
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2424-2431
Persistent link: https://www.econbiz.de/10011491008
Saved in:
45
Dialogic co-creation and service innovation performance in high-tech companies
Hsieh, Jung-Kuei
;
Hsieh, Yi-Ching
- In:
Journal of business research : JBR
68
(
2015
)
11
,
pp. 2266-2271
Persistent link: https://www.econbiz.de/10011389327
Saved in:
46
Service innovation : inward and outward related activities and cooperation mode
Hidalgo Nuchera, Antonio
;
D'Alvano, Luigi
- In:
Journal of business research : JBR
67
(
2014
)
5
,
pp. 698-703
Persistent link: https://www.econbiz.de/10010363390
Saved in:
47
Inter-organizational information systems adoption for service innovation in building sector
Chaparro-Peláez, Julián
;
Pereira-Rama, Antonio
; …
- In:
Journal of business research : JBR
67
(
2014
)
5
,
pp. 673-679
Persistent link: https://www.econbiz.de/10010363408
Saved in:
48
Special section: Anatomy of service innovation
O'Cass, Aron
(
contributor
)
- In:
Journal of business research : JBR
66
(
2013
)
8
,
pp. 1060-1167
Persistent link: https://www.econbiz.de/10009756204
Saved in:
49
A service science perspective on business model innovation
Maglio, Paul P.
;
Spohrer, Jim
- In:
Industrial marketing management : the international …
42
(
2013
)
5
,
pp. 665-670
Persistent link: https://www.econbiz.de/10010211449
Saved in:
50
Unternehmen lernen von Unternehmen : in kleinen und mittleren Unternehmen Dienstleistungen systematisch entwickeln
Strina, Giuseppe
;
Heinen, Ewald
;
Kuiper, Kristina
- In:
Mit Dienstleistungen die Zukunft gestalten : [Impulse …
,
(pp. 63-72)
.
2011
Persistent link: https://www.econbiz.de/10008903860
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