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subject:"Job satisfaction"
~subject:"Customer satisfaction"
~isPartOf:"Journal of travel and tourism marketing"
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Job satisfaction
Customer satisfaction
Emotion
54
Consumer behaviour
34
Konsumentenverhalten
34
Holiday behaviour
22
Urlaubsverhalten
22
Kundenzufriedenheit
20
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15
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satisfaction
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Han, Heesup
4
Su, LuJun
3
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Lee, Choong-Ki
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Bi, Nan
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Journal of travel and tourism marketing
International journal of hospitality management
75
Journal of business research : JBR
33
Journal of retailing and consumer services
26
International journal of contemporary hospitality management
24
Journal of hospitality marketing & management
23
The journal of services marketing
22
Tourism management : research, policies, practice
19
Journal of vocational behavior
17
Tourism management perspectives : TMP
16
Journal of business ethics : JOBE
14
The service industries journal
14
The international journal of human resource management
12
International journal of human resource management
11
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
11
Psychology & marketing
11
Human relations
10
Journal of business and psychology
10
Service business
10
Cogent business & management
9
European journal of marketing : EJM
9
Journal of personnel psychology
9
Services marketing quarterly
9
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
8
Journal of managerial psychology
8
Journal of service research : JSR
8
Journal of service theory and practice : JSTP
8
Leadership & organization development journal
8
Employee relations
7
Journal of Asian finance, economics and business : JAFEB
7
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
7
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
7
Management decision : MD
7
Management research review
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
Academy of Management journal : AMJ
6
Administrative Sciences : open access journal
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Journal of air transport management
6
Journal of management : JOM
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Journal of marketing management : MM
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ECONIS (ZBW)
20
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1
Will sensory impressions drive the intention to revisit? : an empirical study in the rural tourism
Lu, Wenjing
;
Low Mei Peng
;
Wai Mun Yeong
- In:
Journal of travel and tourism marketing
41
(
2024
)
2
,
pp. 292-306
Persistent link: https://www.econbiz.de/10014513644
Saved in:
2
Quality, emotion, price, and social values in building passenger loyalty : impact of relationship quality (mediator) and in-flight physical environments (moderator)
Han, Heesup
;
Chua, Bee-Lia
;
Lee, Sanghyeop
;
Koo, Bonhak
- In:
Journal of travel and tourism marketing
38
(
2021
)
2
,
pp. 123-138
Persistent link: https://www.econbiz.de/10012497705
Saved in:
3
The role of relationship quality and loyalty program in tourism shopping : a multilevel investigation
Lam, Iok Keng Veronica
;
Wong, IpKin Anthony
- In:
Journal of travel and tourism marketing
37
(
2020
)
1
,
pp. 92-111
Persistent link: https://www.econbiz.de/10012289263
Saved in:
4
A bittersweet experience! : the effect of mixed emotions on business tourists' revisit intentions
Bi, Nan
;
Yin, Cheng-Yue
;
Chen, Yong
- In:
Journal of travel and tourism marketing
37
(
2020
)
6
,
pp. 695-710
Persistent link: https://www.econbiz.de/10012289482
Saved in:
5
Hotel of the future : exploring the attributes of a smart hotel adopting a mixed-methods approach
Kim, Jinkyung Jenny
;
Han, Heesup
- In:
Journal of travel and tourism marketing
37
(
2020
)
7
,
pp. 804-822
Persistent link: https://www.econbiz.de/10012415299
Saved in:
6
Customer experience, well-being, and loyalty in the spa hotel context : integrating the top-down & bottom-up theories of well-being
Huang, Yu-Chih
;
Chen, Chun-Chu
;
Gao, Mingjie Jessie
- In:
Journal of travel and tourism marketing
36
(
2019
)
5
,
pp. 595-611
Persistent link: https://www.econbiz.de/10012179446
Saved in:
7
Halal-friendly hotels : impact of halal-friendly attributes on guest purchase behaviors in the Thailand hotel industry
Jeaheng, Yoksamon
;
Al-Ansi, Amr
;
Han, Heesup
- In:
Journal of travel and tourism marketing
36
(
2019
)
6
,
pp. 729-746
Persistent link: https://www.econbiz.de/10012179463
Saved in:
8
App users' emotional reactions and festival satisfaction : the mediating role of situational involvement
Li, Xi
;
Su, Xinwei
;
Hu, Xiaoping
;
Yao, Limei
- In:
Journal of travel and tourism marketing
36
(
2019
)
9
,
pp. 980-997
Persistent link: https://www.econbiz.de/10012179514
Saved in:
9
Is looking always more important than listening in tourist experience?
Qiu, Mengyuan
;
Zhang, Jie
;
Zhang, Honglei
;
Zheng, Chunhui
- In:
Journal of travel and tourism marketing
35
(
2018
)
7
,
pp. 869-881
Persistent link: https://www.econbiz.de/10011941767
Saved in:
10
Delighted or satisfied? : positive emotional responses derived from theme park experiences
Ma, Jianyu
;
Scott, Noel
;
Gao, Jun
;
Ding, Peiyi
- In:
Journal of travel and tourism marketing
34
(
2017
)
1/3
,
pp. 1-19
Persistent link: https://www.econbiz.de/10011669945
Saved in:
11
Examining the differential impact of human crowding versus spatial crowding on visitor satisfaction at a festival
Kim, Dohee
;
Lee, Choong-Ki
;
Sirgy, M. Joseph
- In:
Journal of travel and tourism marketing
33
(
2016
)
1/3
,
pp. 293-312
Persistent link: https://www.econbiz.de/10011484783
Saved in:
12
The impact of perceived service fairness and quality on the behavioral intentions of Chinese hotel guests : the mediating role of consumption emotions
Su, LuJun
;
Swanson, Scott R.
;
Chen, Xiaohong
- In:
Journal of travel and tourism marketing
33
(
2016
),
pp. 88-102
Persistent link: https://www.econbiz.de/10011485027
Saved in:
13
The role of airline travelers' pre-recovery emotions during the service recovery process
Nikbin, Davoud
;
Iranmanesh, Mohammad
;
Hyun, Sunghyup Sean
; …
- In:
Journal of travel and tourism marketing
32
(
2015
)
5/6
,
pp. 677-691
Persistent link: https://www.econbiz.de/10011386973
Saved in:
14
The influence of tourist experience on perceived value and satisfaction with temple stays : the experience economy theory
Song, Hak-jun
;
Lee, Choong-Ki
;
Park, Jin Ah
;
Hwang, Yoo Hee
- In:
Journal of travel and tourism marketing
32
(
2015
)
3/4
,
pp. 401-415
Persistent link: https://www.econbiz.de/10011312521
Saved in:
15
Visitors' emotional responses to the festival environment
Lee, Jenny
- In:
Journal of travel and tourism marketing
31
(
2014
)
1/2
,
pp. 114-131
Persistent link: https://www.econbiz.de/10010361816
Saved in:
16
Testing the moderation effect of hotel ambience on the relationships among social comparison, affect, satisfaction, and behavioral intentions
Jani, Dev
;
Han, Heesup
- In:
Journal of travel and tourism marketing
31
(
2014
)
5/6
,
pp. 731-746
Persistent link: https://www.econbiz.de/10010405069
Saved in:
17
Understanding the relationship of service fairness, emotions, trust, and tourist behavioral intentions at a city destination in China
Su, LuJun
;
Hsu, Maxwell K.
;
Marshall, Kimball P.
- In:
Journal of travel and tourism marketing
31
(
2014
)
7/8
,
pp. 1018-1038
Persistent link: https://www.econbiz.de/10010469186
Saved in:
18
Effect of consumption emotion on hotel and resort spa experience
Lo, Ada S.
;
Wu, Corrine
- In:
Journal of travel and tourism marketing
31
(
2014
)
7/8
,
pp. 958-984
Persistent link: https://www.econbiz.de/10010469197
Saved in:
19
Emotions' impact on tourists' satisfaction with ski resorts : the mediating role of perceived value
Bonnefoy-Claudet, Lydie
;
Ghantous, Nabil
- In:
Journal of travel and tourism marketing
30
(
2013
)
5/6
,
pp. 624-637
Persistent link: https://www.econbiz.de/10010199527
Saved in:
20
Service fairness, consumption emotions, satisfaction, and behavioral intentions : the experience of Chinese heritage tourists
Su, LuJun
;
Hsu, Maxwell K.
- In:
Journal of travel and tourism marketing
30
(
2013
)
7/8
,
pp. 786-805
Persistent link: https://www.econbiz.de/10010246263
Saved in:
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