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~isPartOf:"International journal of electronic customer relationship management : IJECRM"
~isPartOf:"Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association"
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E-commerce
150
Electronic Commerce
150
Online retailing
86
Online-Handel
86
Consumer behaviour
67
Konsumentenverhalten
67
Beziehungsmarketing
64
Relationship marketing
64
Customer satisfaction
39
Kundenzufriedenheit
39
Internet marketing
34
Online-Marketing
34
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25
Dienstleistungsqualität
23
Service quality
23
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21
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19
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178
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Yu, Zhuoxi
3
Al-Hakim, Latif
2
Al-nassar, Bilal Ali Yaseen
2
Arsalan Najmi
2
Ditzio, Amber A.
2
Druică, Elena
2
Fogel, Joshua
2
Ke, Xinsheng
2
Lee, Zui Chih
2
Lok, Peter
2
Mahara, Tripti
2
Parsad, Chandan
2
Prashar, Sanjeev
2
Wang, Limin
2
Xue, Wanxin
2
Yadav, Rohit
2
Zhang, Runtong
2
Zhang, Zhenji
2
Zhao, Zhiwen
2
Abbas, J. M.
1
Abdullah, Nik Ab Halim Nik
1
Abu-Shanab, Emad
1
Acharya, Anitha
1
Adebanjo, Dotun
1
Ahmad, Wasim
1
Ahmed, Waqar
1
Akram, Umair
1
Akram, Zubair
1
Akroush, Mamoun N.
1
Al Mdanat, Metri Fayez
1
Al-Somali, Sabah Abdullah
1
Algharabat, Raed S.
1
Alhammad, Muna M.
1
Alqahtani, Abdullah Saleh
1
Amoroso, Donald L.
1
Anagreh, Layla
1
Arslan, Sebnem
1
Asano, Glenn
1
Atchariyachanvanich, Kanokwan
1
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International journal of electronic customer relationship management : IJECRM
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
Journal of retailing and consumer services
428
Journal of business research : JBR
280
SpringerLink / Bücher
246
Electronic commerce research
213
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
161
Journal of internet commerce
150
International journal of electronic marketing and retailing : IJEMR
137
Information systems and e-business management : ISeB
135
Management science : journal of the Institute for Operations Research and the Management Sciences
132
Information systems research : ISR
129
International journal of business information systems : IJBIS
119
Journal of electronic commerce research : JECR
118
NBER working paper series
112
International journal of e-business research : an official publication of the Information Resources Management Association
111
International journal of electronic commerce : IJEC
109
European journal of operational research : EJOR
107
Electronic commerce research and applications
105
International journal of electronic business
105
International journal of production economics
104
Springer eBook Collection
103
Electronic markets : the international journal on networked business
94
Technological forecasting & social change : an international journal
94
Industrial marketing management : the international journal for industrial and high-tech firms
93
International journal of internet marketing and advertising : IJIMA
90
Journal of retailing
85
Premier reference source
85
Working paper / National Bureau of Economic Research, Inc.
84
Journal of management information systems : JMIS
81
NBER Working Paper
79
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
75
Annual series / Foreign Office : pres. to the both Houses of Parliament by command of His Majesty
74
Electronic markets : EM ; the international journal of electronic commerce and business media
74
Transportation research / E : an international journal
74
International journal of retail & distribution management
72
International journal of hospitality management
71
The international review of retail, distribution and consumer research
69
International journal of production research
66
Asia Pacific journal of marketing and logistics
63
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ECONIS (ZBW)
178
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1
The role of technical and relational factors in trust and predisposition for online commerce : digital markets and consumer perspective
Boas, Vânia Vilas
;
Sousa, Bruno
- In:
International journal of electronic customer …
13
(
2021
)
2
,
pp. 166-185
Persistent link: https://www.econbiz.de/10012939798
Saved in:
2
The influence of reviewer and consumer congruence in online word-of-mouth transactions
Furner, Christopher P.
;
Yoon, Tom E.
;
Zinko, Robert
; …
- In:
Journal of electronic commerce in organizations : the …
19
(
2021
)
3
,
pp. 1-15
Persistent link: https://www.econbiz.de/10012605342
Saved in:
3
Drivers of e-loyalty in e-recruitment : the role of e-service quality, e-satisfaction, and e-trust in Jordan, an emerging market
Akroush, Mamoun N.
;
Zuriekat, Majey I.
;
Mahadin, Bushra K.
- In:
Journal of electronic commerce in organizations : the …
19
(
2021
)
2
,
pp. 17-33
Persistent link: https://www.econbiz.de/10012519974
Saved in:
4
Gratitude and turnover intention in e-commerce startups : investigating the mediating role of organizational citizenship behaviour
Garg, Naval
;
Gera, Shilpika
;
Punia, B. K.
- In:
Journal of electronic commerce in organizations : the …
19
(
2021
)
2
,
pp. 34-54
Persistent link: https://www.econbiz.de/10012519978
Saved in:
5
Determinants of customer loyalty dimensions : e-commerce context in emerging economy perspective
Goutam, Doddahulugappa
;
Gopalakrishna B. V.
;
Ganguli, …
- In:
Journal of electronic commerce in organizations : the …
19
(
2021
)
1
,
pp. 1-23
Persistent link: https://www.econbiz.de/10012494922
Saved in:
6
Tourism in the sharing economy : how novelty seeking impacts travel intentions
Drake, John R.
;
Crawford, Alleah
;
Deale, Cynthia S.
; …
- In:
Journal of electronic commerce in organizations : the …
19
(
2021
)
1
,
pp. 92-110
Persistent link: https://www.econbiz.de/10012494956
Saved in:
7
The study of predictors of online advertising influencing the web-based purchase intention of young consumers
Misra, Vaibhav
;
Dwivedi, Sunita
- In:
International journal of electronic customer …
14
(
2023
)
1
,
pp. 83-101
Persistent link: https://www.econbiz.de/10014309501
Saved in:
8
Online shopping characteristics and their influence on female buying behavior : an extension of the theory of planned behavior
Raman, Prashant
- In:
Journal of electronic commerce in organizations : the …
18
(
2020
)
4
,
pp. 1-29
Persistent link: https://www.econbiz.de/10012427413
Saved in:
9
Future research direction for customer satisfaction in relation to complaint handling and service recovery in e-commerce
Kumari, Parveen
;
Kumar, Satinder
- In:
International journal of electronic customer …
12
(
2020
)
3
,
pp. 191-204
Persistent link: https://www.econbiz.de/10012509217
Saved in:
10
Role of e-service quality in articulating e-WOM : a serial mediation approach
Kaur, Baljit
- In:
International journal of electronic customer …
12
(
2020
)
4
,
pp. 309-325
Persistent link: https://www.econbiz.de/10012509247
Saved in:
11
Gamification in e-commerce : a comprehensive review of literature
Behl, Aastha
;
Sheorey, Pratima
;
Pal, Abhinav
;
Veetil, …
- In:
Journal of electronic commerce in organizations : the …
18
(
2020
)
2
,
pp. 1-16
Persistent link: https://www.econbiz.de/10012292146
Saved in:
12
Special issue on role of gamification in e-commerce for customer engagement
Behl, Abhishek
(
ed.
);
Gupta, Shivam
(
ed.
);
Nayak, Sushma
(
ed.
)
-
2020
Persistent link: https://www.econbiz.de/10012292149
Saved in:
13
Impact of electronic servicescape of online gaming on customer engagement
Dutta, Abhisek
- In:
Journal of electronic commerce in organizations : the …
18
(
2020
)
2
,
pp. 49-63
Persistent link: https://www.econbiz.de/10012292160
Saved in:
14
Special issue on e-commerce companies : engaging the stakeholders
Gupta, Manish
(
ed.
);
Acharya, Anitha
(
ed.
)
-
2020
Persistent link: https://www.econbiz.de/10012292163
Saved in:
15
Exploring the role of e-servicescape dimensions on customer online shopping : a stimulus-organism-response paradigm
Yadav, Rohit
;
Mahara, Tripti
- In:
Journal of electronic commerce in organizations : the …
18
(
2020
)
3
,
pp. 53-73
Persistent link: https://www.econbiz.de/10012292175
Saved in:
16
Theoretical investigation of the antecedent role of review valence in building electronic customer relationships
Liu, Ran
;
Ford, John B.
;
Raajpoot, Nusser
- In:
International journal of electronic customer …
13
(
2022
)
3
,
pp. 187-202
Persistent link: https://www.econbiz.de/10014309474
Saved in:
17
Towards the analysis of e-CRM practices using an integrated fuzzy approach
Babgohari, Ali Zamani
;
Hamedi, Mahdie
;
Yazdi, …
- In:
International journal of electronic customer …
13
(
2022
)
3
,
pp. 272-293
Persistent link: https://www.econbiz.de/10014309481
Saved in:
18
A path to empower consumers' lookout : analysing the role of digital strategies on consumers' intention to buy from the perspective of TBP
Waheed, Abdul
;
Ahmad, Wasim
;
Syed, Nida
;
Farooq, Umar
; …
- In:
International journal of electronic customer …
13
(
2022
)
4
,
pp. 342-356
Persistent link: https://www.econbiz.de/10014309488
Saved in:
19
PEST embedded SWOT analysis on China's e-commerce industry development strategy
Zhao, Jingkun
;
Liu, Honglu
;
Xue, Wanxin
- In:
Journal of electronic commerce in organizations : the …
17
(
2019
)
2
,
pp. 55-68
Persistent link: https://www.econbiz.de/10012036050
Saved in:
20
Factors affecting e-commerce adoption by handicraft SMEs of India
Yadav, Rohit
;
Mahara, Tripti
- In:
Journal of electronic commerce in organizations : the …
17
(
2019
)
4
,
pp. 44-57
Persistent link: https://www.econbiz.de/10012133073
Saved in:
21
Structural equation modelling of the factors influencing the adoption of e-commerce in Saudi Arabia : study on online shoppers
Alqahtani, Abdullah Saleh
;
Goodwin, Robert
;
Vries, Denise de
- In:
Journal of electronic commerce in organizations : the …
17
(
2019
)
4
,
pp. 58-78
Persistent link: https://www.econbiz.de/10012133078
Saved in:
22
Development of e-commerce : factors influencing online impulse shopping in China
Akram, Umair
;
Khan, Muhammad Kaleem
;
Peng, Hui
; …
- In:
Journal of electronic commerce in organizations : the …
16
(
2018
)
2
,
pp. 29-47
Persistent link: https://www.econbiz.de/10011876914
Saved in:
23
Empirical analysis of factors influencing consumers' satisfaction in online shopping agricultural products in China
Yanyan, Wu
- In:
Journal of electronic commerce in organizations : the …
16
(
2018
)
3
,
pp. 64-77
Persistent link: https://www.econbiz.de/10011886326
Saved in:
24
Impact of business process re-engineering (BPR) implementation on customer satisfaction in e-commerce companies
Getele, Gutama Kusse
;
Jean, Arrive Tsitaire
- In:
Journal of electronic commerce in organizations : the …
16
(
2018
)
4
,
pp. 41-52
Persistent link: https://www.econbiz.de/10011941240
Saved in:
25
The dynamic impacting study of competitive strategies to import retail e-commerce sellers
Zhang, Xuanxuan
- In:
Journal of electronic commerce in organizations : the …
16
(
2018
)
4
,
pp. 53-66
Persistent link: https://www.econbiz.de/10011941251
Saved in:
26
Factors affecting acceptance of the internet as a marketing intelligence tool among sales staff
Foroutan, Neda
;
Esfidani, Mohammad R.
- In:
International journal of electronic customer …
11
(
2017/2018
)
2
,
pp. 142-157
Persistent link: https://www.econbiz.de/10011966913
Saved in:
27
Assessing channel quality to measure customers' outcome in online purchasing
Arsalan Najmi
;
Ahmed, Waqar
- In:
International journal of electronic customer …
11
(
2017/2018
)
2
,
pp. 179-201
Persistent link: https://www.econbiz.de/10011966928
Saved in:
28
An empirical study of factors affecting customer loyalty in e-business : a predictive study in selected states of India
Mackasare, Swapnil
;
Chowdhury, Sanjit Roy
- In:
International journal of electronic customer …
11
(
2017/2018
)
3
,
pp. 203-236
Persistent link: https://www.econbiz.de/10011966932
Saved in:
29
The impact of e-service quality and ease of use of e-customer relationship management : a study of mobile phone services in Jordan
Al-nassar, Bilal Ali Yaseen
- In:
International journal of electronic customer …
13
(
2021
)
2
,
pp. 146-165
Persistent link: https://www.econbiz.de/10012939797
Saved in:
30
Social media marketing and brand loyalty among online shoppers in Anambra State, Nigeria : mediating effect of brand awareness
Ezenwafor, Ebuka Christian
;
Ayodele, Adeola A.
; …
- In:
Journal of electronic commerce in organizations : the …
19
(
2021
)
3
,
pp. 16-27
Persistent link: https://www.econbiz.de/10012605350
Saved in:
31
Effect of influencer marketing on online impulse purchase : the mediating role of consumer-brand engagement
Trivedi, Jay, P.
- In:
Journal of electronic commerce in organizations : the …
19
(
2021
)
3
,
pp. 49-64
Persistent link: https://www.econbiz.de/10012605360
Saved in:
32
The responses of consumers to the online ordering and delivery of meals by restaurants during COVID-19 : a case study of Thai Nguyen City, Vietnam
Dinh Hong Linh
;
Nguyen Dac Dung
;
Tu, Le Minh
;
No Ngoc Son
; …
- In:
Journal of electronic commerce in organizations : the …
19
(
2021
)
3
,
pp. 65-84
Persistent link: https://www.econbiz.de/10012605370
Saved in:
33
Consumer perceptions of factors affecting online shopping behavior : an empirical evidence from foreign students in China
Siyal, Musrat
;
Siyal, Saeed
;
Wu, Jun
;
Debajyoti Pal
; …
- In:
Journal of electronic commerce in organizations : the …
19
(
2021
)
2
,
pp. 1-16
Persistent link: https://www.econbiz.de/10012519972
Saved in:
34
Physician rating websites and use or non-use of a physician after reading these reviews
Fogel, Joshua
;
Wahba, Viviane
- In:
Journal of electronic commerce in organizations : the …
19
(
2021
)
2
,
pp. 55-73
Persistent link: https://www.econbiz.de/10012519981
Saved in:
35
Typology of online reviewers based on their motives for writing online reviews
Tata, Vijay Sai
;
Prashar, Sanjeev
;
Parsad, Chandan
- In:
Journal of electronic commerce in organizations : the …
19
(
2021
)
2
,
pp. 74-88
Persistent link: https://www.econbiz.de/10012519983
Saved in:
36
Enhancing perceived credibility during a pandemic : exploring factors affecting consumer behavioral intention in an online ordering environment
Misra, Richa
;
Srivastava, Shalini
- In:
Journal of electronic commerce in organizations : the …
19
(
2021
)
4
,
pp. 40-63
Persistent link: https://www.econbiz.de/10013186271
Saved in:
37
The detection of fake reviews in bestselling books : exploration and findings
Krishnan, Kavita
;
Wan, Yun
- In:
Journal of electronic commerce in organizations : the …
19
(
2021
)
4
,
pp. 64-79
Persistent link: https://www.econbiz.de/10013186272
Saved in:
38
A study of e-commerce transaction risk assessment model in mobile Internet
Huang, Zhihong
- In:
Journal of electronic commerce in organizations : the …
15
(
2017
)
4
,
pp. 1-10
Persistent link: https://www.econbiz.de/10011763134
Saved in:
39
E-commerce decision model based on auto-learning
Tian, Xin
;
Huang, Yubei
;
Cai, Lu
;
Fang, Hai
- In:
Journal of electronic commerce in organizations : the …
15
(
2017
)
4
,
pp. 57-71
Persistent link: https://www.econbiz.de/10011763323
Saved in:
40
Creating utilitarian and hedonic value from website quality and online retail performance
Wang, Edward Shih-Tse
- In:
Journal of electronic commerce in organizations : the …
15
(
2017
)
3
,
pp. 1-13
Persistent link: https://www.econbiz.de/10011735114
Saved in:
41
A study of purchase influence and behavioral intention on the adoption of electronic word of mouth (eWOM) systems
Goh, Tiong-Thye
;
Yang, Bing
;
Dai, Xin
;
Jin, Dawei
- In:
Journal of electronic commerce in organizations : the …
15
(
2017
)
3
,
pp. 14-32
Persistent link: https://www.econbiz.de/10011735119
Saved in:
42
A cloud computing-based model of e-commerce adoption for developing countries
Refaat El Said, Ghada
- In:
Journal of electronic commerce in organizations : the …
15
(
2017
)
3
,
pp. 64-82
Persistent link: https://www.econbiz.de/10011735236
Saved in:
43
Stakeholders' views on self-regulation to protect consumers in e-retailing
Ha, Huong
- In:
Journal of electronic commerce in organizations : the …
15
(
2017
)
3
,
pp. 83-103
Persistent link: https://www.econbiz.de/10011735240
Saved in:
44
A maturity model for e-commerce adoption by small and medium enterprises in Indonesia
Triandini, Evi
;
Djunaidy, Arif
;
Siahaan, Daniel
- In:
Journal of electronic commerce in organizations : the …
15
(
2017
)
1
,
pp. 44-58
Persistent link: https://www.econbiz.de/10011654803
Saved in:
45
Understanding the impact of service convenience on customer satisfaction in home delivery : evidence from Pakistan
Mehmood, Syeda Marium
;
Arsalan Najmi
- In:
International journal of electronic customer …
11
(
2017/2018
)
1
,
pp. 23-43
Persistent link: https://www.econbiz.de/10011889860
Saved in:
46
Strategizing SCM-M interface using DeLone and McLean Model of IS Success and Fuzzy Cognitive Maps : perspectives on E-Commerce Success
Shukla, Shekhar
;
Mohanty, B. K.
;
Kumar, Ashwani
- In:
Journal of electronic commerce in organizations : the …
18
(
2020
)
1
,
pp. 59-88
Persistent link: https://www.econbiz.de/10012182752
Saved in:
47
Turkish consumer participation in e-commerce
Kose, Tekin
;
Arslan, Sebnem
- In:
Journal of electronic commerce in organizations : the …
18
(
2020
)
4
,
pp. 30-50
Persistent link: https://www.econbiz.de/10012427419
Saved in:
48
Direct-to-consumer prescription medication advertisements and use of different types of media
Fogel, Joshua
;
Herzog, Rivka
- In:
Journal of electronic commerce in organizations : the …
18
(
2020
)
4
,
pp. 51-72
Persistent link: https://www.econbiz.de/10012427422
Saved in:
49
Investigating factors in implementation of electronic customer relationship management and its consequences in private hospitals in Isfahan city
Seify, Mohsen
;
Tabaeeian, Reihaneh Alsadat
; …
- In:
International journal of electronic customer …
12
(
2020
)
3
,
pp. 225-245
Persistent link: https://www.econbiz.de/10012509228
Saved in:
50
The effect of an online live streaming quiz on the continuous use of mobile e-commerce platforms : an expectation confirmation model perspective
Wei, Chung-Lun
;
Lin, Mei-Ru
;
Liao, Kuan-Yi
;
Huang, Pin-Xuan
- In:
International journal of electronic customer …
12
(
2020
)
4
,
pp. 291-308
Persistent link: https://www.econbiz.de/10012509243
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