//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
isPartOf:"Journal of hospitality marketing & management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Restaurant industry"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Gastronomie
79
Restaurant industry
79
Consumer behaviour
57
Konsumentenverhalten
57
Customer satisfaction
34
Kundenzufriedenheit
34
Dienstleistungsqualität
32
Service quality
32
Beziehungsmarketing
22
Relationship marketing
22
USA
12
United States
12
Beschwerdemanagement
9
Complaint management
9
Emotion
9
Brand management
6
Markenführung
6
Willingness to pay
5
Zahlungsbereitschaftsanalyse
5
customer loyalty
5
restaurant
5
Brand
4
Brand image
4
Dienstleistungsmarketing
4
Markenartikel
4
Markenimage
4
Services marketing
4
Social Web
4
Social web
4
Taiwan
4
consumer behavior
4
restaurants
4
service failure
4
Advertising effects
3
Dienstleistungsmanagement
3
Environmental consciousness
3
France
3
Franchising
3
Frankreich
3
Innovation adoption
3
more ...
less ...
Online availability
All
Undetermined
46
Type of publication
All
Article
79
Type of publication (narrower categories)
All
Article in journal
79
Aufsatz in Zeitschrift
79
Language
All
English
79
Author
All
Line, Nathaniel D.
4
DiPietro, Robin B.
3
Jin, Naehyun Paul
3
Mattila, Anna S.
3
Behnke, Carl
2
Bilgihan, Anil
2
Bowden, Jana
2
Ekinci, Yuksel
2
Goh, Ben
2
Guéguen, Nicolas
2
Israeli, Aviad
2
Jacob, Céline
2
Kim, Kyungmin
2
Lee, Seoki
2
Lin, Ingrid Y.
2
Prayag, Girish
2
Raab, Carola
2
Yoon, Donghwan
2
Ahn, Jiseon
1
Ahn, Tae-hong
1
Al Ghafri, Wijdan
1
Ali Eliwa, Rasha
1
Almanza, Barbara
1
Almanza, Barbara A.
1
Alonso, Abel Duarte
1
Antun, John M.
1
Antón, Carmen
1
Apaolaza, Vanessa
1
Arendt, Susan W.
1
Asperin, Amelia Estepa
1
Berenger Contrí, Gloria
1
Berezan, Orie
1
Bolden, Edward
1
Boo, Soyoung
1
Boulbry, Gaëlle
1
Bufquin, Diego
1
Buhalis, Dimitrios
1
Bustin, Adi
1
Byun, Jaemun
1
Cain, Lisa
1
more ...
less ...
Published in...
All
Journal of hospitality marketing & management
International journal of hospitality management
483
International journal of contemporary hospitality management
158
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
97
Tourism management : research, policies, practice
43
Journal of travel and tourism marketing
33
Journal of hospitality and tourism insights
31
Journal of retailing and consumer services
31
NBER working paper series
29
Tourism economics : the business and finance of tourism and recreation
29
The Cornell hospitality quarterly
26
The service industries journal
25
Working paper / National Bureau of Economic Research, Inc.
25
Journal of business research : JBR
23
Tourism management perspectives : TMP
23
Modernes Verpflegungsmanagement : best practices für Individual-, Gemeinschafts- und Systemgastronomie
21
NBER Working Paper
19
Journal of revenue and pricing management
17
Cornell hospitality quarterly : CQ
16
Food and wine events in Europe : a stakeholder approach
15
Journal of food products marketing
13
Service business
13
The journal of hospitality financial management : journal of the Association of Hospitality Financial Management Educators
13
Applied economics
12
Asia Pacific journal of marketing and logistics
12
Food policy : economics planning and politics of food and agriculture
12
Tourism and hospitality research : THR
12
Tourism and hospitality research : the surrey quarterly review
12
Cogent business & management
10
International journal of revenue management : IJRM
10
Journal of economic behavior & organization : JEBO
10
The journal of services marketing
10
Applied economics letters
9
Global business and finance review
9
International Journal of Contemporary Hospitality Management
9
Journal of international food & agribusiness marketing
9
Journal of vacation marketing : an international journal
9
Management science : journal of the Institute for Operations Research and the Management Sciences
9
Services marketing quarterly
9
SpringerLink / Bücher
9
more ...
less ...
Source
All
ECONIS (ZBW)
79
Showing
1
-
50
of
79
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Key dimensions of memorable gastronomic experience : application of q-methodology
Rašan, Dora
;
Laškarin Ažić, Marina
- In:
Journal of hospitality marketing & management
32
(
2023
)
5
,
pp. 615-630
Persistent link: https://www.econbiz.de/10014319781
Saved in:
2
Effect of situational factors (control, convenience, time pressure, and order complexity) on customers' self-service technology choices
Kim, Minjung
;
Kim, Yejin
;
Lee, Gyumin
- In:
Journal of hospitality marketing & management
32
(
2023
)
5
,
pp. 649-669
Persistent link: https://www.econbiz.de/10014319786
Saved in:
3
Influence of customer personality on perceived attractiveness and similarity in a food service context
Hong, EunPyo
;
Ahn, Jiseon
- In:
Journal of hospitality marketing & management
32
(
2023
)
6
,
pp. 745-766
Persistent link: https://www.econbiz.de/10014319794
Saved in:
4
A silver lining in the COVID-19 cloud : examining customers' value perceptions, willingness to use and pay more for robotic restaurants
Chuah, Stephanie Hui-wen
;
Eugene Cheng-xi Aw
;
Cheng, …
- In:
Journal of hospitality marketing & management
31
(
2022
)
1
,
pp. 49-76
Persistent link: https://www.econbiz.de/10012821047
Saved in:
5
More is not always better : determinants of choice overload and satisfaction with customization in fast casual restaurants
Park, Soona
;
Kang, Jiyun
- In:
Journal of hospitality marketing & management
31
(
2022
)
2
,
pp. 205-225
Persistent link: https://www.econbiz.de/10012821093
Saved in:
6
Evolving effects of COVID-19 safety precaution expectations, risk avoidance, and socio-demographics factors on customer hesitation toward patronizing restaurants and hotels
Chi, Christina G.
;
Ekinci, Yuksel
;
Ramkissoon, Haywantee
; …
- In:
Journal of hospitality marketing & management
31
(
2022
)
4
,
pp. 396-412
Persistent link: https://www.econbiz.de/10013177439
Saved in:
7
Effects of customer forgiveness on brand betrayal and brand hate in restaurant service failures : does apology letter matter?
Rasouli, Nasrin
;
Mostafa Rasoolimanesh, S.
;
Rahmani, …
- In:
Journal of hospitality marketing & management
31
(
2022
)
6
,
pp. 662-687
Persistent link: https://www.econbiz.de/10013327881
Saved in:
8
Identifying restaurant satisfiers and dissatisfiers : suggestions from online reviews
Bilgihan, Anil
;
Seo, Soobin
;
Choi, Jihee
- In:
Journal of hospitality marketing & management
27
(
2018
)
5
,
pp. 601-625
Persistent link: https://www.econbiz.de/10011919944
Saved in:
9
Impact of brand experience on loyalty
Ong, Chuan Huat
;
Lee, Heng Wei
;
Thurasamy Ramayah
- In:
Journal of hospitality marketing & management
27
(
2018
)
7
,
pp. 755-774
Persistent link: https://www.econbiz.de/10011957157
Saved in:
10
Esthetic dining experience : the relations among aesthetic stimulation, pleasantness, memorable experience, and behavioral intentions
Horng, Jeou-Shyan
;
Hsu, Hsuan
- In:
Journal of hospitality marketing & management
30
(
2021
)
4
,
pp. 419-437
Persistent link: https://www.econbiz.de/10012549264
Saved in:
11
Does brand love matter to casual restaurants? : a multi-group path analysis
Shen, Ye
;
Huang, Shuyue
;
Choi, Hwansuk Chris
;
Morrison, …
- In:
Journal of hospitality marketing & management
30
(
2021
)
5
,
pp. 630-654
Persistent link: https://www.econbiz.de/10012549290
Saved in:
12
Do consumers care about CSR activities of their favorite restaurant brands? : evidence from engagement on social networks
Kim, Min-Seong
;
Stepchenkova, Svetlana
- In:
Journal of hospitality marketing & management
30
(
2021
)
3
,
pp. 305-325
Persistent link: https://www.econbiz.de/10012513774
Saved in:
13
Antecedents and outcomes of dining experience satisfaction in ethnic restaurants : the moderating role of food neophobia
El-Said, Osman Ahmed
;
Smith, Michael
;
Al Ghafri, Wijdan
- In:
Journal of hospitality marketing & management
30
(
2021
)
7
,
pp. 799-824
Persistent link: https://www.econbiz.de/10012649548
Saved in:
14
Temporal effects of online customer reviews on restaurant visit intention : the role of perceived risk
Pan, Huifeng
;
Ha, Hong Youl
- In:
Journal of hospitality marketing & management
30
(
2021
)
7
,
pp. 825-844
Persistent link: https://www.econbiz.de/10012649551
Saved in:
15
Exploring local food consumption in restaurants through the lens of locavorism
Choi, Juwon
;
Park, Jeongdoo
;
Jeon, Hyeongjin
;
Asperin, …
- In:
Journal of hospitality marketing & management
30
(
2021
)
8
,
pp. 982-1004
Persistent link: https://www.econbiz.de/10012649566
Saved in:
16
How does restaurant's symbolic design affect photo-posting on Instagram? : the moderating role of community commitment and coolness
Apaolaza, Vanessa
;
Paredes, Mario R.
;
Hartmann, Patrick
; …
- In:
Journal of hospitality marketing & management
30
(
2021
)
1
,
pp. 21-37
Persistent link: https://www.econbiz.de/10012423253
Saved in:
17
Measuring memorable dining experiences and related emotions in fine dining restaurants
Tsaur, Sheng-Hshiung
;
Lo, Pei-Chun
- In:
Journal of hospitality marketing & management
29
(
2020
)
8
,
pp. 887-910
Persistent link: https://www.econbiz.de/10012384379
Saved in:
18
Well-being, affective commitment and job satisfaction : influences on turnover intentions in casual dining employees
DiPietro, Robin B.
;
Moreo, Andrew
;
Cain, Lisa
- In:
Journal of hospitality marketing & management
29
(
2020
)
2
,
pp. 139-163
Persistent link: https://www.econbiz.de/10012256124
Saved in:
19
Antecedents and the mediating effect of customer-restaurant brand identification
Han, Sung Ho
;
Ekinci, Yuksel
;
Chen, Cheng-Hao Steve
; …
- In:
Journal of hospitality marketing & management
29
(
2020
)
2
,
pp. 202-220
Persistent link: https://www.econbiz.de/10012256129
Saved in:
20
Impact of tangible and intangible restaurant attributes on overall experience : a consumer oriented approach
Karamustafa, Kurtulus
;
Ülker, Pembe
- In:
Journal of hospitality marketing & management
29
(
2020
)
4
,
pp. 404-427
Persistent link: https://www.econbiz.de/10012256143
Saved in:
21
Impacts of consumers' beliefs, desires and emotions on their impulse buying behavior : application of an integrated model of belief-desire theory of emotion
Yi, Sungpo
;
Jai, Tun-Min
- In:
Journal of hospitality marketing & management
29
(
2020
)
6
,
pp. 662-681
Persistent link: https://www.econbiz.de/10012256162
Saved in:
22
How do social norms affect customers' food selections at restaurants? : investigating social norms misalignment using polynomial regression with response surface analysis
Jun, Jinhyun
;
Arendt, Susan W.
- In:
Journal of hospitality marketing & management
29
(
2020
)
6
,
pp. 702-721
Persistent link: https://www.econbiz.de/10012256165
Saved in:
23
Perceived quality and service experience : mediating effects of positive and negative emotions
Ribeiro, Manuel Alector
;
Prayag, Girish
- In:
Journal of hospitality marketing & management
28
(
2019
)
3
,
pp. 285-305
Persistent link: https://www.econbiz.de/10012176616
Saved in:
24
Impacts of authenticity, degree of adaptation and cultural contrast on travellers' memorable gastronomy experiences
Antón, Carmen
;
Camarero Izquierdo, Carmen
;
Laguna, Marta
; …
- In:
Journal of hospitality marketing & management
28
(
2019
)
7
,
pp. 743-764
Persistent link: https://www.econbiz.de/10012176684
Saved in:
25
Can signaling impact customer satisfaction and behavioral intentions in times of service failure? : evidence from open versus closed kitchen restaurants
Byun, Jaemun
;
Jang, Soocheong
- In:
Journal of hospitality marketing & management
28
(
2019
)
7
,
pp. 785-806
Persistent link: https://www.econbiz.de/10012176719
Saved in:
26
What drives experiential loyalty toward smart restaurants? : the case study of KFC in Beijing
Wu, Hung-Che
;
Cheng, Ching-Chan
- In:
Journal of hospitality marketing & management
27
(
2018
)
2
,
pp. 151-177
Persistent link: https://www.econbiz.de/10011848335
Saved in:
27
The influence of food aromas on restaurant consumer emotions, perceptions, and purchases
Ouyang, Yuxia
;
Behnke, Carl
;
Almanza, Barbara
; …
- In:
Journal of hospitality marketing & management
27
(
2018
)
4
,
pp. 405-423
Persistent link: https://www.econbiz.de/10011880433
Saved in:
28
Understanding the role of gratitude in building quality relationships
Jin, Naehyun Paul
;
Line, Nathaniel D.
;
Yoon, Donghwan
- In:
Journal of hospitality marketing & management
27
(
2018
)
4
,
pp. 465-485
Persistent link: https://www.econbiz.de/10011880442
Saved in:
29
Recovering from other-customer-caused failure : the effect on focal customer complaining
MacQuilken, Lisa
;
Robertson, Nichola
;
Polonsky, Michael J.
- In:
Journal of hospitality marketing & management
26
(
2017
)
1
,
pp. 83-104
Persistent link: https://www.econbiz.de/10011669673
Saved in:
30
Does the information regarding the ingredients composing a dish influence consumers' decisions? : an evaluation in a restaurant
Jacob, Céline
;
Boulbry, Gaëlle
;
Guéguen, Nicolas
- In:
Journal of hospitality marketing & management
26
(
2017
)
2
,
pp. 207-214
Persistent link: https://www.econbiz.de/10011669775
Saved in:
31
From "hypercritics" to "happy campers" : who complains the most in fine dining restaurants?
Khalilzadeh, Jalayer
;
Ghahramani, Ladan
;
Tabari, Saloomeh
- In:
Journal of hospitality marketing & management
26
(
2017
)
5
,
pp. 451-473
Persistent link: https://www.econbiz.de/10011753984
Saved in:
32
The influence of celebrity chefs on restaurant customers’ behavior
Chen, YangSu
;
Raab, Carola
;
Chen, Chihchien
- In:
Journal of hospitality marketing & management
26
(
2017
)
5
,
pp. 489-510
Persistent link: https://www.econbiz.de/10011754000
Saved in:
33
Investigating the dynamics and the content of customers' social media reporting after a restaurant service failure
Israeli, Aviad A.
;
Lee, Seonjeong
;
Karpinski, Aryn C.
- In:
Journal of hospitality marketing & management
26
(
2017
)
6
,
pp. 606-626
Persistent link: https://www.econbiz.de/10011754048
Saved in:
34
Consumers' willingness to patronize locally sourced restaurants : the impact of environmental concern, environmental knowledge, and ecological behavior
Shin, Yeon Ho
;
Im, Jinyoung
;
Jung, Seung Eun
;
Severt, …
- In:
Journal of hospitality marketing & management
26
(
2017
)
6
,
pp. 644-658
Persistent link: https://www.econbiz.de/10011754061
Saved in:
35
Examination of restaurants online pricing strategies : a game analytical approach
Guo, Xiaolong
;
Zheng, Xiabing
- In:
Journal of hospitality marketing & management
26
(
2017
)
6
,
pp. 659-673
Persistent link: https://www.econbiz.de/10011754081
Saved in:
36
Effects of social perceptions and organizational commitment on restaurant performance
Bufquin, Diego
;
DiPietro, Robin B.
;
Park, Jeong-Yeol
; …
- In:
Journal of hospitality marketing & management
26
(
2017
)
7
,
pp. 752-769
Persistent link: https://www.econbiz.de/10011784024
Saved in:
37
Restaurant customers' attitude toward sustainability and nutritional menu labels
Lo, Ada
;
King, Brian
;
Mackenzie, Murray
- In:
Journal of hospitality marketing & management
26
(
2017
)
8
,
pp. 846-867
Persistent link: https://www.econbiz.de/10011784156
Saved in:
38
Influence of list of values on customer needs, satisfaction, and return intention in ethnic restaurants
Thienhirun, Supimmas
;
Chung, Sulin
- In:
Journal of hospitality marketing & management
26
(
2017
)
8
,
pp. 868-888
Persistent link: https://www.econbiz.de/10011784158
Saved in:
39
Effects of self-congruity and source credibility on consumer responses to coffeehouse advertising
Yoon, Donghwan
;
Kim, Youn-Kyung
- In:
Journal of hospitality marketing & management
25
(
2016
)
1/2
,
pp. 167-196
Persistent link: https://www.econbiz.de/10011453986
Saved in:
40
Understanding discount program risk in hospitality : a Monte Carlo approach
Philander, Kahlil S.
;
Raab, Carola
;
Berezan, Orie
- In:
Journal of hospitality marketing & management
25
(
2016
)
1/2
,
pp. 218-237
Persistent link: https://www.econbiz.de/10011453993
Saved in:
41
The impact of brand prestige on trust, perceived risk, satisfaction, and loyalty in upscale restaurants
Jin, Naeyhun
;
Line, Nathaniel D.
;
Merkebu, Jerusalem
- In:
Journal of hospitality marketing & management
25
(
2016
)
5/6
,
pp. 523-546
Persistent link: https://www.econbiz.de/10011577818
Saved in:
42
The impact of self-service technology and the presence of others on cause-related marketing programs in restaurants
Hanks, Lydia
;
Line, Nathaniel D.
;
Mattila, Anna S.
- In:
Journal of hospitality marketing & management
25
(
2016
)
5/6
,
pp. 547-562
Persistent link: https://www.econbiz.de/10011577824
Saved in:
43
Investigating children's role in family dining-out choices : evidence from a casual dining restaurant
Chen, Yang-Su
;
Lehto, Xinran Y.
;
Behnke, Carl
;
Tang, …
- In:
Journal of hospitality marketing & management
25
(
2016
)
5/6
,
pp. 706-725
Persistent link: https://www.econbiz.de/10011578940
Saved in:
44
Factors affecting the acceptance of smartphone diet applications
Okumus, Bendegul
;
Bilgihan, Anil
;
Ozturk, Ahmet Bulent
- In:
Journal of hospitality marketing & management
25
(
2016
)
5/6
,
pp. 726-747
Persistent link: https://www.econbiz.de/10011578948
Saved in:
45
The effect of mutual introductions and addressing customers by name on tipping behavior in restaurants
Seiter, John S.
;
Givens, Kayde D.
;
Weger, Harry <Jr.>
- In:
Journal of hospitality marketing & management
25
(
2016
)
5/6
,
pp. 640-651
Persistent link: https://www.econbiz.de/10011578886
Saved in:
46
Investigating information adoption tendencies based on restaurants' user-generated content utilizing a modified information adoption model
Salehi-Esfahani, Saba
;
Ravichandran, Swathi
;
Israeli, Aviad
- In:
Journal of hospitality marketing & management
25
(
2016
)
7/8
,
pp. 925-953
Persistent link: https://www.econbiz.de/10011621459
Saved in:
47
It’s time to celebrate : how can restaurateurs make special occasions even better?
Lim, Weng Marc
- In:
Journal of hospitality marketing & management
24
(
2015
)
5/6
,
pp. 573-600
Persistent link: https://www.econbiz.de/10011349963
Saved in:
48
Predictors and outcomes of perceived image of restaurant innovativeness in fine-dining restaurants
Jin, Naehyun Paul
;
Goh, Ben
;
Huffman, Lynn
;
Yuan, Jingxue
- In:
Journal of hospitality marketing & management
24
(
2015
)
5/6
,
pp. 457-485
Persistent link: https://www.econbiz.de/10011349996
Saved in:
49
How do customers perceive service quality in differently structured fast food restaurants?
Cao, Yang
;
Kim, Kyungmin
- In:
Journal of hospitality marketing & management
24
(
2015
)
1/2
,
pp. 99-117
Persistent link: https://www.econbiz.de/10010526372
Saved in:
50
Casual dining on the French Riviera : examining the relationship between visitors' perceived quality, positive emotions, and behavioral intentions
Prayag, Girish
;
Khoo-Lattimore, Catheryn
;
Sitruk, Jonathan
- In:
Journal of hospitality marketing & management
24
(
2015
)
1/2
,
pp. 24-46
Persistent link: https://www.econbiz.de/10010526376
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->