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~isPartOf:"International journal of quality and service sciences"
~isPartOf:"Journal of service management"
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Search: subject_exact:"Service-dominant logic"
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Service-dominant logic
23
Service-Dominant Logic
22
Betriebliche Wertschöpfung
13
Value creation
13
Kundenintegration
11
Customer integration
10
Dienstleistung
7
Dienstleistungsqualität
7
Service quality
7
Services
7
Beziehungsmarketing
5
Dienstleistungsmarketing
5
Dienstleistungssektor
5
Relationship marketing
5
Service industry
5
Value co-creation
5
Consumer behaviour
4
Dienstleistungsmanagement
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Innovation
4
Konsumentenverhalten
4
Marketing theory
4
Marketingtheorie
4
Service management
4
Services marketing
4
Business model
3
Customer value
3
Geschäftsmodell
3
Kundenwert
3
Service dominant logic
3
Service logic
3
Business network
2
Co-creation
2
Complex systems
2
Customer satisfaction
2
Gesundheitswesen
2
Health care system
2
Komplexe Systeme
2
Kundenzufriedenheit
2
Marketing management
2
Marketingmanagement
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24
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Edvardsson, Bo
5
Firth, Robert
2
Gummesson, Evert
2
Helkkula, Anu
2
Hodgkinson, Ian R.
2
Jaakkola, Elina
2
Ng, Gloria
2
Tronvoll, Bård
2
Vargo, Stephen L.
2
Witell, Lars
2
Aal, Kotaiba
1
Aarikka-Stenroos, Leena
1
Akaka, Melissa Archpru
1
Azad, Naser
1
Barile, Sergio
1
Bateman, Nicola
1
Briscoe, Gerard
1
Buhalis, Dimitrios
1
Buxton, Rosamnd Chester
1
Choo, Zhi Min
1
Di Pietro, Laura
1
Díaz-Méndez, Mantserrat
1
Elg, Mattias
1
Engström, Jon
1
Ettlie, John E.
1
Ghasemian, Seyed Hamid Reza
1
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1
Guglielmetti Mugion, Roberta
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Gummerus, Johanna
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Gustafsson, Anders
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Heidenreich, Sven
1
Hellén, Katarina
1
Jun, Gyuchan Thomas
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Keating, Byron W.
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Kelleher, Carol
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Kristensson, Per
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International journal of quality and service sciences
Journal of service management
Journal of business research : JBR
43
Industrial marketing management : the international journal for industrial and high-tech firms
33
Marketing theory
32
Journal of the Academy of Marketing Science
18
Journal of marketing management : MM
16
The journal of services marketing
14
The service industries journal
14
International journal of physical distribution & logistics management : IJPD & LM
12
International Journal of Physical Distribution & Logistics Management
11
Journal of service research : JSR
11
European journal of marketing : EJM
10
Journal of Service Management
10
Public management review
10
The journal of business & industrial marketing
10
Tourism management : research, policies, practice
10
AMS review : official publication of the Academy of Marketing Science
9
Journal of macromarketing
9
Service business
9
International journal of contemporary hospitality management
8
Journal of business market management : JBM
8
Review of marketing research
8
SpringerLink / Bücher
8
jbm - Journal of Business Market Management
8
Die Betriebswirtschaft : DBW
7
Journal of Services Marketing
7
Services marketing quarterly
7
The TQM journal : the international review of organizational improvement
7
European Sport management quarterly : ESMQ
6
International journal of hospitality management
6
Journal of business-to-business marketing
6
Journal of service theory and practice
6
Journal of service theory and practice : JSTP
6
Service Science
6
Working Papers / Hanken Svenska Handelshögskolan
6
Australasian marketing journal
5
European Journal of Marketing
5
European journal of marketing
5
European management journal
5
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ECONIS (ZBW)
23
OLC EcoSci
1
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24
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1
Toward a service ecosystem perspective at the base of the pyramid
Letaifa, Soumaya Ben
;
Reynoso, Javier
- In:
Journal of service management
26
(
2015
)
5
,
pp. 684-705
Persistent link: https://www.econbiz.de/10011503547
Saved in:
2
What causes imbalance in complex service networks? : evidence from a public health service
Verleye, Katrien
;
Jaakkola, Elina
;
Hodgkinson, Ian R.
; …
- In:
Journal of service management
28
(
2017
)
1
,
pp. 34-56
Persistent link: https://www.econbiz.de/10011654986
Saved in:
3
Does communicating the customer's resource integrating role improve or diminish value proposition effectiveness?
Leroi-Werelds, Sara
;
Streukens, Sandra
;
Van …
- In:
Journal of service management
28
(
2017
)
4
,
pp. 618-639
Persistent link: https://www.econbiz.de/10011731212
Saved in:
4
Toward a public service management : past, present, and future directions
Hodgkinson, Ian R.
;
Hannibal, Claire
;
Keating, Byron W.
; …
- In:
Journal of service management
28
(
2017
)
5
,
pp. 998-1023
Persistent link: https://www.econbiz.de/10011801854
Saved in:
5
Customer experience from a self-service system perspective
Åkesson, Maria
;
Edvardsson, Bo
;
Tronvoll, Bård
- In:
Journal of service management
25
(
2014
)
5
,
pp. 677-698
Persistent link: https://www.econbiz.de/10010426047
Saved in:
6
Innovation in service ecosystems : an empirical study of the integration of values, brands, service systems and experience rooms
Aal, Kotaiba
;
Di Pietro, Laura
;
Edvardsson, Bo
;
Renzi, …
- In:
Journal of service management
27
(
2016
)
4
,
pp. 619-651
Persistent link: https://www.econbiz.de/10011563721
Saved in:
7
Service experience co-creation : conceptualization, implications, and future research directions
Jaakkola, Elina
;
Helkkula, Anu
;
Aarikka-Stenroos, Leena
- In:
Journal of service management
26
(
2015
)
2
,
pp. 182-205
Persistent link: https://www.econbiz.de/10011401238
Saved in:
8
The context of experience
Akaka, Melissa Archpru
;
Vargo, Stephen L.
;
Schau, Hope …
- In:
Journal of service management
26
(
2015
)
2
,
pp. 206-223
Persistent link: https://www.econbiz.de/10011401324
Saved in:
9
Adoption of technology-based services : the role of customers' willingness to co-create
Heidenreich, Sven
;
Handrich, Matthias
- In:
Journal of service management
26
(
2015
)
1
,
pp. 44-71
Persistent link: https://www.econbiz.de/10010504650
Saved in:
10
Why is service-dominant logic based service system better?
Edvardsson, Bo
;
Ng, Gloria
;
Min, Choo Zhi
;
Firth, Robert
- In:
International journal of quality and service sciences
5
(
2013
)
2
,
pp. 171-190
Persistent link: https://www.econbiz.de/10009768459
Saved in:
11
A new conceptualization of service innovation gounded in S-D logic and service systems
Edvardsson, Bo
;
Tronvoll, Bård
- In:
International journal of quality and service sciences
5
(
2013
)
1
,
pp. 19-31
Persistent link: https://www.econbiz.de/10009754729
Saved in:
12
Social layers of customer-to-customer value co-creation
Rihova, Ivana
;
Buhalis, Dimitrios
;
Moital, Miguel
; …
- In:
Journal of service management
24
(
2013
)
5
,
pp. 553-566
Persistent link: https://www.econbiz.de/10010196051
Saved in:
13
Service-dominant networks : an evolution from the service-dominant logic perspective
Löbler, Helge
- In:
Journal of service management
24
(
2013
)
4
,
pp. 420-434
Persistent link: https://www.econbiz.de/10009790192
Saved in:
14
Re-investigating the nature of tangibility/intangibility and its influence on consumer experiences
Hellén, Katarina
;
Gummerus, Johanna
- In:
Journal of service management
24
(
2013
)
2
,
pp. 130-150
Persistent link: https://www.econbiz.de/10009742804
Saved in:
15
Service innovation in manufacturing
Ettlie, John E.
;
Rosenthal, Stephen R.
- In:
Journal of service management
23
(
2012
)
3
,
pp. 440-454
Persistent link: https://www.econbiz.de/10009619130
Saved in:
16
Transitioning from a goods-dominant to a service-dominant logic : visualising the value proposition of Rolls-Royce
Ng, Irene
;
Parry, Glenn
;
Smith, Laura
;
Maull, Roger
; …
- In:
Journal of service management
23
(
2012
)
3
,
pp. 416-439
Persistent link: https://www.econbiz.de/10009619135
Saved in:
17
Co-creation and learning in health-care service development
Elg, Mattias
;
Engström, Jon
;
Witell, Lars
;
Poksinska, …
- In:
Journal of service management
23
(
2012
)
3
,
pp. 328-343
Persistent link: https://www.econbiz.de/10009619170
Saved in:
18
Customer co-creation in service innovation : a matter of communication?
Gustafsson, Anders
;
Kristensson, Per
;
Witell, Lars
- In:
Journal of service management
23
(
2012
)
3
,
pp. 311-327
Persistent link: https://www.econbiz.de/10009619172
Saved in:
19
Value co-creation and university teaching quality : consequences for the European Higher Education Area (EHEA)
Díaz-Méndez, Mantserrat
;
Gummesson, Evert
- In:
Journal of service management
23
(
2012
)
4
,
pp. 571-592
Persistent link: https://www.econbiz.de/10009619533
Saved in:
20
Practices and experiences : challenges and opportunities for value research
Helkkula, Anu
;
Kelleher, Carol
;
Pihlström, Minna
- In:
Journal of service management
23
(
2012
)
4
,
pp. 554-570
Persistent link: https://www.econbiz.de/10009619534
Saved in:
21
Transitioning from service management to service-dominant logic : observations and recommendations
Gummesson, Evert
;
Lusch, Robert F.
;
Vargo, Stephen L.
- In:
International journal of quality and service sciences
2
(
2010
)
1
,
pp. 8-22
Persistent link: https://www.econbiz.de/10003969017
Saved in:
22
Linking the viable system and many-to-many network approaches to service-dominant logic and service science
Barile, Sergio
;
Polese, Francesco
- In:
International journal of quality and service sciences
2
(
2010
)
1
,
pp. 23-42
Persistent link: https://www.econbiz.de/10003969022
Saved in:
23
A structural equation model of effective variables on service quality in capital industrial goods sector
Ghasemian, Seyed Hamid Reza
;
Azad, Naser
; …
- In:
International journal of quality and service sciences
6
(
2014
)
1
,
pp. 30-42
Persistent link: https://www.econbiz.de/10010351494
Saved in:
24
Why is service-dominant logic based service system better?
Edvardsson, Bo
;
Ng, Gloria
;
Choo, Zhi Min
;
Firth, Robert
- In:
International journal of quality and service sciences
5
(
2013
)
2
,
pp. 171-190
Persistent link: https://www.econbiz.de/10010160047
Saved in:
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