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subject:"Customer satisfaction"
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Tourism management : research, policies, practice
Journal of travel and tourism marketing
81
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
64
Tourism management perspectives : TMP
45
Tourism analysis : an interdisciplinary tourism & hospitality journal
43
International journal of hospitality management
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International journal of contemporary hospitality management
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Journal of Islamic marketing
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Asia Pacific journal of marketing and logistics
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EuroMed journal of business
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ECONIS (ZBW)
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1
A process perspective on experience co-creation : how pre-trip involvement prompts destination loyalty
Cao, Limei
;
Xie, Dengming
;
Qu, Ying
- In:
Tourism management : research, policies, practice
96
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013555026
Saved in:
2
Importance of residents' perception of tourists in establishing a reciprocal resident-tourist relationship : an application of tourist attractiveness
Kim, Gyunghoon
;
Duffy, Lauren N.
;
Moore, DeWayne
- In:
Tourism management : research, policies, practice
94
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013440026
Saved in:
3
The effect of destination employee service quality on tourist environmentally responsible behavior : A moderated mediation model incorporating environmental commitment, destination...
He, Xuehuan
;
Cheng, Jin
;
Swanson, Scott R.
;
Su, LuJun
; …
- In:
Tourism management : research, policies, practice
90
(
2022
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013326534
Saved in:
4
How do destination negative events trigger tourists' perceived betrayal and boycott? : the moderating role of relationship quality
Su, LuJun
;
Jia, Bocong
;
Huang, Yinghua
- In:
Tourism management : research, policies, practice
92
(
2022
),
pp. 1-15
Persistent link: https://www.econbiz.de/10013326665
Saved in:
5
A meta-analysis of antecedents of pro-environmental behavioral intention of tourists and hospitality consumers
Lin, Mao-Tang
;
Zhu, Dan
;
Liu, Claire
;
Kim, Peter Beomcheol
- In:
Tourism management : research, policies, practice
93
(
2022
),
pp. 1-15
Persistent link: https://www.econbiz.de/10013366088
Saved in:
6
Minimalism in capsule hotels : enhancing tourist responses by using minimalistic lifestyle appeals congruent with brand personality
Chen, Siyun
;
Wei, Haiying
- In:
Tourism management : research, policies, practice
93
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013366100
Saved in:
7
Identifying attributes of wineries that increase visitor satisfaction and dissatisfaction : applying an aspect extraction approach to online reviews
Shin, Seunghun
;
Nicolau, Juan Luis
- In:
Tourism management : research, policies, practice
91
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013271648
Saved in:
8
When are visitors actually satisfied at visitor attractions? : what we know from more than 30 years of research
Faerber, Lea Susanne
;
Hofmann, Julian
;
Ahrholdt, Dennis C.
- In:
Tourism management : research, policies, practice
84
(
2021
),
pp. 1-26
Persistent link: https://www.econbiz.de/10012494594
Saved in:
9
Western guest experiences of a Pyongyang international hotel, North Korea : satisfaction under conditions of constrained choice
Li, Fangxuan
;
Ryan, Chris
- In:
Tourism management : research, policies, practice
76
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012137742
Saved in:
10
Honeymoon tourism : exploring must-be, hybrid and value-added quality attributes
Lee, Jin-soo
;
Pipatpong Fakfare
;
Han, Heesup
- In:
Tourism management : research, policies, practice
76
(
2020
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012137781
Saved in:
11
Discovering the perceived attributes of CBT destination travelers in South Korea : a mixed method approach
Eom, Taeyeon
;
Han, Heesup
;
Song, Hak-jun
- In:
Tourism management : research, policies, practice
77
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012151994
Saved in:
12
Motivation and satisfaction of Chinese and U.S. tourists in restaurants : a cross-cultural text mining of online reviews
Jia, Susan
- In:
Tourism management : research, policies, practice
78
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012165771
Saved in:
13
Philoxenia offered to tourists? : a rural tourism perspective
Christou, P.
;
Sharpley, Richard
- In:
Tourism management : research, policies, practice
72
(
2019
),
pp. 39-51
Persistent link: https://www.econbiz.de/10011995743
Saved in:
14
Relationships between Hofstede's cultural dimensions and tourist satisfaction : a cross-country cross-sample examination
Huang, Songshan
;
Crotts, John
- In:
Tourism management : research, policies, practice
72
(
2019
),
pp. 232-241
Persistent link: https://www.econbiz.de/10011995967
Saved in:
15
Pop star fan tourists : an application of self-expansion theory
Lee, Sojung
;
Bai, Billy
;
Busser, James A.
- In:
Tourism management : research, policies, practice
72
(
2019
),
pp. 270-280
Persistent link: https://www.econbiz.de/10011995987
Saved in:
16
Exploring the impact of tourist harassment on destination image, tourist expenditure, and destination loyalty
Alrawadieh, Zaid
;
Alrawadieh, Ziad
;
Kozak, Metin
- In:
Tourism management : research, policies, practice
73
(
2019
),
pp. 13-20
Persistent link: https://www.econbiz.de/10012004629
Saved in:
17
Conceptualizing home-sharing lodging experience and its impact on destination image perception : a mixed method approach
Shi, Si
;
Gursoy, Dogan
;
Chen, Liujing
- In:
Tourism management : research, policies, practice
75
(
2019
),
pp. 245-256
Persistent link: https://www.econbiz.de/10012063599
Saved in:
18
The role and dimensions of authenticity in heritage tourism
Park, Eunkyung
;
Choi, Byoung-Kil
;
Lee, Timothy J.
- In:
Tourism management : research, policies, practice
74
(
2019
),
pp. 99-109
Persistent link: https://www.econbiz.de/10012128574
Saved in:
19
Understanding Chinese tourists' perceptions of Cantonese as a regional dialect
Lu, Yufan
;
Chen, Ganghua
;
Huang, Songshan
;
Bao, Jigang
- In:
Tourism management : research, policies, practice
71
(
2019
),
pp. 127-136
Persistent link: https://www.econbiz.de/10011987789
Saved in:
20
Harnessing stakeholder input on Twitter : a case study of short breaks in Spanish tourist cities
Bigné Alcañiz, J. Enrique
;
Oltra, Enrique
;
Andreu, Luisa
- In:
Tourism management : research, policies, practice
71
(
2019
),
pp. 490-503
Persistent link: https://www.econbiz.de/10011988010
Saved in:
21
How power distance affects online hotel ratings : the positive moderating roles of hotel chain and reviewers' travel experience
Gao, Baojun
;
Li, Xiangge
;
Liu, Shan
;
Fang, Debin
- In:
Tourism management : research, policies, practice
65
(
2018
),
pp. 176-186
Persistent link: https://www.econbiz.de/10011775124
Saved in:
22
Understanding tourism loyalty : horizontal vs. destination loyalty
Almeida Santana, Arminda
;
Moreno Gil, Sergio
- In:
Tourism management : research, policies, practice
65
(
2018
),
pp. 245-255
Persistent link: https://www.econbiz.de/10011775149
Saved in:
23
Exploring agape : tourists on the island of love
Christou, Prokopis A.
- In:
Tourism management : research, policies, practice
68
(
2018
),
pp. 13-22
Persistent link: https://www.econbiz.de/10011870756
Saved in:
24
A study of experiential quality, experiential value, trust, corporate reputation, experiential satisfaction and behavioral intentions for cruise tourists : the case of Hong Kong
Wu, Hung-Che
;
Cheng, Ching-Chan
;
Ai, Chi-Han
- In:
Tourism management : research, policies, practice
66
(
2018
),
pp. 200-220
Persistent link: https://www.econbiz.de/10011814677
Saved in:
25
Does service type influence satisfaction? : a case study of Edinburgh Castle
Beattie, Jane M.
;
Schneider, Ingrid E.
- In:
Tourism management : research, policies, practice
67
(
2018
),
pp. 89-97
Persistent link: https://www.econbiz.de/10011841842
Saved in:
26
Motivations and constraints of Airbnb consumers : findings from a mixed-methods approach
So, Kevin Kam Fung
;
Oh, Haemoon
;
Min, Somang
- In:
Tourism management : research, policies, practice
67
(
2018
),
pp. 224-236
Persistent link: https://www.econbiz.de/10011841890
Saved in:
27
Testing measurement equivalence of experienced holiday quality : evidence on built-in bias in the Flash Eurobarometer survey data
Gelissen, John
- In:
Tourism management : research, policies, practice
67
(
2018
),
pp. 273-283
Persistent link: https://www.econbiz.de/10011842001
Saved in:
28
Authenticity and loyalty at heritage sites : the moderation effect of postmodern authenticity
Yi, Xiaoli
;
Fu, Xiaoxiao
;
Yu, Larry
;
Jiang, Liao
- In:
Tourism management : research, policies, practice
67
(
2018
),
pp. 411-424
Persistent link: https://www.econbiz.de/10011842110
Saved in:
29
Examining the relationship between tourist motivation and satisfaction by two competing methods
Albayrak, Tahir
;
Caber, Meltem
- In:
Tourism management : research, policies, practice
69
(
2018
),
pp. 201-213
Persistent link: https://www.econbiz.de/10011903449
Saved in:
30
Exploring religious tourist experiences in Jerusalem : the intersection of Abrahamic religions
Albayrak, Tahir
;
Herstein, Ram
;
Caber, Meltem
;
Drori, …
- In:
Tourism management : research, policies, practice
69
(
2018
),
pp. 285-296
Persistent link: https://www.econbiz.de/10011903490
Saved in:
31
How experiential consumption moderates the effects of souvenir authenticity on behavioral intention through perceived value
Fu, Yi
;
Liu, Xiaoming
;
Wang, Yongqiang
;
Chao, Ren-Fang
- In:
Tourism management : research, policies, practice
69
(
2018
),
pp. 356-367
Persistent link: https://www.econbiz.de/10011903537
Saved in:
32
Calculating tourists' customer equity and maximizing the hotel's ROI
Kim, Yumi Park
;
Boo, Soyoung
;
Qu, Hailin
- In:
Tourism management : research, policies, practice
69
(
2018
),
pp. 408-421
Persistent link: https://www.econbiz.de/10011903549
Saved in:
33
Why do online tourists need sellers' ratings? Exploration of the factors affecting regretful tourist e-satisfaction
Tseng, Aihua
- In:
Tourism management : research, policies, practice
59
(
2017
),
pp. 413-424
Persistent link: https://www.econbiz.de/10011643112
Saved in:
34
Exploring a theme park's tourism carrying capacity : a demand-side analysis
Zhang, Yingsha
;
Li, Xiang
;
Su, Qin
;
Hu, Xingbao
- In:
Tourism management : research, policies, practice
59
(
2017
),
pp. 564-578
Persistent link: https://www.econbiz.de/10011643262
Saved in:
35
Efficacy of co-creation and mastering on perceived value and satisfaction in tourists' consumption
Prebensen, Nina K.
;
Xie, Jinghua
- In:
Tourism management : research, policies, practice
60
(
2017
),
pp. 159-165
Persistent link: https://www.econbiz.de/10011675987
Saved in:
36
Visitors' satisfaction at managed tourist attractions in Northern Norway : do on-site factors matter?
Jensen, Øystein
;
Li, Yuan
;
Uysal, Muzaffer
- In:
Tourism management : research, policies, practice
63
(
2017
),
pp. 277-286
Persistent link: https://www.econbiz.de/10011746632
Saved in:
37
Weather perceptions, holiday satisfaction and perceived attractiveness of domestic vacationing in The Netherlands
Jeuring, Jelmer Hendrik Gerard
- In:
Tourism management : research, policies, practice
61
(
2017
),
pp. 70-81
Persistent link: https://www.econbiz.de/10011708039
Saved in:
38
Resident-tourist value co-creatiom : the role of residents' perceived tourism impacts and life satisfaction
Lin, Zhibin
;
Chen, Ye
;
Filleri, Raffaele
- In:
Tourism management : research, policies, practice
61
(
2017
),
pp. 426-433
Persistent link: https://www.econbiz.de/10011708953
Saved in:
39
Tourist districts and internationalization of hotel firms
Marco Lajara, Bartolomé
;
Zaragoza-Sáez, Patrocinio …
- In:
Tourism management : research, policies, practice
61
(
2017
),
pp. 451-464
Persistent link: https://www.econbiz.de/10011709067
Saved in:
40
Dental tourism : examining tourist profiles, motivation and satisfaction
Mustaffa Jaapar
;
Ghazali Musa
;
Sedigheh Moghavvemi
; …
- In:
Tourism management : research, policies, practice
61
(
2017
),
pp. 538-552
Persistent link: https://www.econbiz.de/10011709202
Saved in:
41
Making sense of tourist shopping research : a critical review
Jin, Haipeng
;
Moscardo, Gianna
;
Murphy, Laurie
- In:
Tourism management : research, policies, practice
62
(
2017
),
pp. 120-134
Persistent link: https://www.econbiz.de/10011734101
Saved in:
42
Managing the experience co-creation process in tourism destinations : empirical findings from Naples
Buonincontri, P.
;
Morvillo, A.
;
Okumus, F.
;
Van …
- In:
Tourism management : research, policies, practice
62
(
2017
),
pp. 264-277
Persistent link: https://www.econbiz.de/10011734287
Saved in:
43
In search of patterns among travellers' hotel ratings in TripAdvisor
Banerjee, Snehasish
;
Chua, Alton Y. K.
- In:
Tourism management : research, policies, practice
53
(
2016
),
pp. 125-131
Persistent link: https://www.econbiz.de/10011440041
Saved in:
44
Holiday recovery experiences, tourism satisfaction and life satisfaction : is there a relationship?
Chen, Chun-Chu
;
Huang, Wei-Jue
;
Petrick, James F.
- In:
Tourism management : research, policies, practice
53
(
2016
),
pp. 140-147
Persistent link: https://www.econbiz.de/10011440045
Saved in:
45
The impact of economic, social and environmental factors on trip satisfaction and the likelihood of visitors returning
Jarvis, Diane
;
Stöckl, Natalie
;
Liu, Hong Bo
- In:
Tourism management : research, policies, practice
52
(
2016
),
pp. 1-18
Persistent link: https://www.econbiz.de/10011417915
Saved in:
46
Tourist loyalty to a local cultural event : the case of Turkmen handicrafts festival
Akhoondnejad, Arman
- In:
Tourism management : research, policies, practice
52
(
2016
),
pp. 468-477
Persistent link: https://www.econbiz.de/10011419262
Saved in:
47
Make a customer, not a sale : tourist satisfaction in Hong Kong
Agyeiwaah, Elizabeth
;
Adongo, Raymond
;
Dimache, Alexandru
; …
- In:
Tourism management : research, policies, practice
57
(
2016
),
pp. 68-79
Persistent link: https://www.econbiz.de/10011555494
Saved in:
48
Effect of green transformational leadership on green creativity : a study of tourist hotels
Mittal, Swati
;
Dhar, Rajib Lochan
- In:
Tourism management : research, policies, practice
57
(
2016
),
pp. 118-127
Persistent link: https://www.econbiz.de/10011555651
Saved in:
49
Remembered experiences and revisit intentions : a longitudinal study of safari park visitors
Barnes, Stuart J.
;
Mattsson, Jan
;
Sørensen, Flemming
- In:
Tourism management : research, policies, practice
57
(
2016
),
pp. 286-294
Persistent link: https://www.econbiz.de/10011556087
Saved in:
50
Revisiting the host city : an empirical examination of sport involvement, place attachment, event satisfaction and spectator intentions at the London Olympics
Brown, Graham
;
Smith, Andrew
;
Assaker, Guy
- In:
Tourism management : research, policies, practice
55
(
2016
),
pp. 160-172
Persistent link: https://www.econbiz.de/10011496339
Saved in:
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