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~isPartOf:"International journal of hospitality management"
~subject:"Customer loyalty"
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Customer loyalty
Customer satisfaction
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Kundenzufriedenheit
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Beziehungsmarketing
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International journal of hospitality management
Journal of retailing and consumer services
42
Journal of business research : JBR
17
International journal of contemporary hospitality management
12
The TQM journal : the international review of organizational improvement
11
The international journal of bank marketing : IJBM
11
Munich Business School - Publications
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Munich Business School Working Paper
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Asia Pacific journal of marketing and logistics
8
Journal of the Academy of Marketing Science
8
Service business
8
International journal of quality & reliability management
7
The journal of services marketing
7
Australasian marketing journal
6
International journal of quality and service sciences
6
Journal of Islamic marketing
6
Journal of service management
6
Diskussionspapier
5
Marketing intelligence & planning
5
The journal of business & industrial marketing
5
Journal of Air Transport Management
4
Journal of financial services marketing
4
Journal of service theory and practice : JSTP
4
Tourism management : research, policies, practice
4
Universität Augsburg - Research Center Finance & Information Management - Publications
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Business horizons
3
Competence Site
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European journal of marketing : EJM
3
Future Business Journal
3
Industrial marketing management : the international journal for industrial and high-tech firms
3
International Journal of Management and Marketing Research
3
International journal of retail & distribution management
3
Journal of customer behaviour
3
Journal of retailing
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Management research review
3
Marketing letters : a journal of research in marketing
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Technological forecasting & social change : an international journal
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Tourism management perspectives : TMP
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1
The effects of transaction-specific satisfactions and integrated satisfaction on customer loyalty
Gao, Bo Wendy
;
Lai, Ivan K. W.
- In:
International journal of hospitality management
44
(
2015
),
pp. 38-47
Persistent link: https://www.econbiz.de/10010501241
Saved in:
2
Do the roles of switching barriers on customer loyalty vary for different types of hotels?
Zhang, Hanqin Qiu
;
Ye, Haobin
;
Bai, Billy
;
Wang, Wei Heng
- In:
International journal of hospitality management
46
(
2015
),
pp. 89-98
Persistent link: https://www.econbiz.de/10011301991
Saved in:
3
The cross-impact of network externalities on relationship quality in exhibition sector
Lai, Ivan K. W.
- In:
International journal of hospitality management
48
(
2015
),
pp. 52-67
Persistent link: https://www.econbiz.de/10011341601
Saved in:
4
CSR and customer loyalty : the roles of trust, customer identification with the company and satisfaction
Martínez, Patricia
;
Rodríguez del Bosque, Ignacio A.
- In:
International journal of hospitality management
35
(
2013
),
pp. 89-99
Persistent link: https://www.econbiz.de/10010225848
Saved in:
5
Linking service quality, customer satisfaction and loyalty in casinos, does membership matter?
Dong, Shi Yong
;
Prentice, Catherine
;
He, Wei
- In:
International journal of hospitality management
40
(
2014
),
pp. 81-91
Persistent link: https://www.econbiz.de/10010388587
Saved in:
6
Customer satisfaction and loyalty with online consumer reviews : factors affecting revisit intentions
Camilleri, Mark Anthony
;
Filieri, Raffaele
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014439971
Saved in:
7
Should I book another hotel? : the effects of sickness and ethnicity on customer brand loyalty and positive word of mouth
Leal, Catarina Correia
;
Ferreira, Aristides Isidoro
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012389826
Saved in:
8
Exploring the visitors' decision-making process for Airbnb and hotel accommodations using value-attitude-behavior and theory of planned behavior
Tajeddini, Kayhan
;
Mostafa Rasoolimanesh, S.
;
Gamage, …
- In:
International journal of hospitality management
96
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012585666
Saved in:
9
How self-gratification and social values shape revisit intention and customer loyalty of Airbnb customers
Tajeddini, Kayhan
;
Gamage, Thilini Chathurika
;
Ul …
- In:
International journal of hospitality management
100
(
2022
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013266150
Saved in:
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