Narrow search
Showing 1 - 10 of 66
Cover Image
The effects of image and price fairness : a consideration of delight and loyalty in the waterpark industry
Jin, Naehyun Paul; Line, Nathaniel D.; Merkebu, Jerusalem - In: International journal of contemporary hospitality management 28 (2016) 9, pp. 1895-1914
Persistent link: https://www.econbiz.de/10011624189
Cover Image
Back to the future : progress and trends in hotel loyalty marketing
Tanford, Sarah; Shoemaker, Stowe; Dinca, Alexandra - In: International journal of contemporary hospitality management 28 (2016) 9, pp. 1937-1967
Persistent link: https://www.econbiz.de/10011624195
Cover Image
Accommodation preferences of the girlfriend getaway market in Malaysia : self-image, satisfaction and loyalty
Khoo-Lattimore, Catheryn; Prayag, Girish - In: International journal of contemporary hospitality management 28 (2016) 12, pp. 2748-2770
Persistent link: https://www.econbiz.de/10011610959
Cover Image
Service quality and brand loyalty : the mediation effect of brand passion, brand affection and self-brand connection
Hemsley-Brown, Jane; Alnawas, Ibrahim - In: International journal of contemporary hospitality management 28 (2016) 12, pp. 2771-2794
Persistent link: https://www.econbiz.de/10011610968
Cover Image
Customer satisfaction, service quality, and customer value: years 2000-2015
Oh, Haemoon; Kim, Kawon - In: International journal of contemporary hospitality management 29 (2017) 1, pp. 2-29
Persistent link: https://www.econbiz.de/10011611056
Cover Image
Brand management - standing out from the crowd : a review and research agenda for hospitality management
King, Ceridwyn - In: International journal of contemporary hospitality management 29 (2017) 1, pp. 115-140
Persistent link: https://www.econbiz.de/10011611097
Cover Image
Customers' perceived website service quality and its effects on e-loyalty
Jeon, Myunghee Mindy; Jeong, Miyoung - In: International journal of contemporary hospitality management 29 (2017) 1, pp. 438-457
Persistent link: https://www.econbiz.de/10011611261
Cover Image
Building brand relationship quality among hotel loyalty program members
Lo, Ada S.; Im, Holly Hyunjung; Chen, Yong; Qu, Hailin - In: International journal of contemporary hospitality management 29 (2017) 1, pp. 458-488
Persistent link: https://www.econbiz.de/10011611273
Cover Image
The effects of brand attachment on behavioral loyalty in the luxury restaurant sector
Ammari, Nedra Bahri; Van Niekerk, Mathilda; Ben Khelil, … - In: International journal of contemporary hospitality management 28 (2016) 3, pp. 559-585
Persistent link: https://www.econbiz.de/10011578149
Cover Image
A critical review of research on customer experience management : theoretical, methodological and cultural perspectives
Hwang, Johye; Seo, Soobin - In: International journal of contemporary hospitality management 28 (2016) 10, pp. 2218-2246
Persistent link: https://www.econbiz.de/10011567263