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~isPartOf:"Technological forecasting & social change : an international journal"
~isPartOf:"International journal of electronic customer relationship management : IJECRM"
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Customer value
39
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Beziehungsmarketing
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Madhani, Pankaj M.
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Caputa, Wiesława
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Journal of revenue and pricing management
Technological forecasting & social change : an international journal
International journal of electronic customer relationship management : IJECRM
Journal of business research : JBR
87
Industrial marketing management : the international journal for industrial and high-tech firms
83
Journal of retailing and consumer services
47
International journal of hospitality management
32
The service industries journal
28
Journal of marketing
27
SpringerLink / Bücher
27
The journal of business & industrial marketing
26
Journal of the Academy of Marketing Science
24
Journal of marketing management : MM
18
Marketing theory
18
The journal of services marketing
18
Journal of service research : JSR
17
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
17
Gabler Edition Wissenschaft
16
International journal of contemporary hospitality management
16
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
16
Journal of service management
16
Journal of strategic marketing
16
Handbook of research on customer equity in marketing
14
Journal of marketing research : JMR
14
Service business
13
The journal of product & brand management
13
Tourism management : research, policies, practice
13
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
12
Creating and managing superior customer value
11
Harvard business review : HBR
11
Innovation in pricing : contemporary theories and best practices
11
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
11
Business horizons
10
Journal of marketing analytics : JMA
10
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
10
European journal of marketing : EJM
9
European management journal
9
International journal of services and operations management
9
Management decision : MD
9
The TQM journal : the international review of organizational improvement
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ECONIS (ZBW)
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1
Being friendly and competent : service robots' proactive behavior facilitates customer value co-creation
Song, Jinzhu
;
Gao, Yanhuan
;
Huang, Youlin
;
Chen, Lihan
- In:
Technological forecasting & social change : an …
196
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014476984
Saved in:
2
Awareness of network security and customer value : the company and customer perspective
Krawczyk-Sokołowska, Izabela
;
Caputa, Wiesława
- In:
Technological forecasting & social change : an …
190
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014441438
Saved in:
3
The impact of customer clubs on lifetime value of banking customers
Arjmand, Mohaddese
;
Abdolvand, Neda
;
Harandi, Saeedeh Rajaei
- In:
International journal of electronic customer …
14
(
2023
)
1
,
pp. 42-60
Persistent link: https://www.econbiz.de/10014309498
Saved in:
4
Gamification of mobile money payment for generating customer value in emerging economies : the social impact theory perspective
Dzandu, Michael D.
;
Hanu, Charles
;
Amegbe, Hayford
- In:
Technological forecasting & social change : an …
185
(
2022
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014233652
Saved in:
5
Investigating new design concepts based on customer value and patent data : the case of a future mobility door
Song, Kisik
;
Yun, Siyeong
;
Kim, Leehee
;
Lee, Sungjoo
- In:
Technological forecasting & social change : an …
184
(
2022
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013541828
Saved in:
6
Digitalization, agility, and customer value in tourism
Hadjielias, Elias
;
Christofi, Michael
;
Christou, Prokopis A.
- In:
Technological forecasting & social change : an …
175
(
2022
),
pp. 1-15
Persistent link: https://www.econbiz.de/10013334657
Saved in:
7
The potential of web awareness as a determinant of dually defined customer value
Caputa, Wiesława
;
Krawczyk-Sokolowska, Izabela
; …
- In:
Technological forecasting & social change : an …
163
(
2021
),
pp. 1-16
Persistent link: https://www.econbiz.de/10012667162
Saved in:
8
Value co-creation and co-destruction in service ecosystems : the case of the Reach Now app
Schulz, Thomas
;
Zimmermann, Sina
;
Böhm, Markus
; …
- In:
Technological forecasting & social change : an …
170
(
2021
),
pp. 1-19
Persistent link: https://www.econbiz.de/10012805535
Saved in:
9
Do customer equity drivers affect customer relationship quality and customer relational outcomes in banking?
Al-Wugayan, Adel A. A.
- In:
International journal of electronic customer …
13
(
2021
)
1
,
pp. 1-29
Persistent link: https://www.econbiz.de/10012598021
Saved in:
10
The future of AI is the market
Darrow, Ross M.
- In:
Journal of revenue and pricing management
20
(
2021
)
3
,
pp. 381-386
Persistent link: https://www.econbiz.de/10012549355
Saved in:
11
A shift in power? : value co-creation through successful crowdfunding
Laffey, Des
;
Durkin, Mark
;
Cummins, Darryl
;
Gandy, Anthony
- In:
Technological forecasting & social change : an …
172
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013174393
Saved in:
12
Consumers' value co-creation in sharing economy : the role of social support, consumers' ethical perceptions and relationship quality
Nadeem, Waqar
;
Juntunen, Mari
;
Shirazi, Farid
;
Hajli, Nick
- In:
Technological forecasting & social change : an …
151
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012229295
Saved in:
13
Enhancing university brand image and reputation through customer value co-creation behaviour
Foroudi, Pantea
;
Yu, Qionglei
;
Gupta, Suraksha
; …
- In:
Technological forecasting & social change : an …
138
(
2019
),
pp. 218-227
Persistent link: https://www.econbiz.de/10012132181
Saved in:
14
Investigating the moderated mediation effect on customer relationship management and customer acquisition
Das, Subhasish
;
Mishra, Manit
;
Mohanty, Prasanta Kumar
- In:
International journal of electronic customer …
12
(
2019
)
2
,
pp. 167-190
Persistent link: https://www.econbiz.de/10012253357
Saved in:
15
Quantified value first, then price : realizing the positive impact of a value pricing strategy
Snelgrove, Todd
- In:
Journal of revenue and pricing management
17
(
2018
)
1
,
pp. 41-44
Persistent link: https://www.econbiz.de/10011875206
Saved in:
16
Does country-of-origin brand personality generate retail customer lifetime value? : a Big Data analytics approach
Chiang, Lanlung
;
Yang, Chin-Sheng
- In:
Technological forecasting & social change : an …
130
(
2018
),
pp. 177-187
Persistent link: https://www.econbiz.de/10011958320
Saved in:
17
Lean Six Sigma deployment in BFSI sector : synthesising and developing customer value creation models
Madhani, Pankaj M.
- In:
International journal of electronic customer …
11
(
2017/2018
)
3
,
pp. 272-314
Persistent link: https://www.econbiz.de/10011966943
Saved in:
18
Revenue management in luxury hotels
Kimes, Sheryl E.
;
Ho, Jeannette
- In:
Journal of revenue and pricing management
17
(
2018
)
4
,
pp. 291-295
Persistent link: https://www.econbiz.de/10011922690
Saved in:
19
Value creation character and value assessment responsibility
Johansson, Magnus
;
Olsson, Göran
;
Andersson, Linn
- In:
Journal of revenue and pricing management
16
(
2017
)
1
,
pp. 56-75
Persistent link: https://www.econbiz.de/10011631941
Saved in:
20
The conceptualization of pricing schemes : from product-centric to customer-centric value approaches
Stoppel, Eduard
;
Roth, Stefan
- In:
Journal of revenue and pricing management
16
(
2017
)
1
,
pp. 76-90
Persistent link: https://www.econbiz.de/10011631949
Saved in:
21
Managing requirements for the development of a novel elbow rehabilitation device
Callegaro, Aline Marian
;
Schwengber ten Caten, Carla
; …
- In:
Technological forecasting & social change : an …
113
(
2016
)
2
,
pp. 404-411
Persistent link: https://www.econbiz.de/10011613252
Saved in:
22
A customer value-based airline revenue management approach considering both opportunity costs and misclassification of heterogeneous clients
Mohaupt, Michael
;
Hilbert, Andreas
- In:
Journal of revenue and pricing management
14
(
2015
)
5
,
pp. 321-341
Persistent link: https://www.econbiz.de/10011460135
Saved in:
23
Customer value modelling in the energy market and a practical application for marketing decision making
Lhoest-Snoeck, Sietske
;
Nierop, Johannes Erjen Maurice van
- In:
International journal of electronic customer …
9
(
2015
)
1
,
pp. 1-32
Persistent link: https://www.econbiz.de/10011575143
Saved in:
24
The impact of customer experience and perceived value on sustainable social relationship in blogs : an empirical study
Chen, Shih-Chih
;
Lin, Chieh-Peng
- In:
Technological forecasting & social change : an …
96
(
2015
),
pp. 40-50
Persistent link: https://www.econbiz.de/10011532118
Saved in:
25
Customer's life-time value using the RFM model in the banking industry : a case study
Nikumanesh, Esmaeil
;
Albadvi, Amir
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 15-30
Persistent link: https://www.econbiz.de/10011471071
Saved in:
26
Understanding electronic social customer relationship management : foundations and current major themes
Constantinides, Efthymios
;
Yousif, Arsham
;
Vries, Sjoerd de
- In:
International journal of electronic customer …
8
(
2014
)
4
,
pp. 180-199
Persistent link: https://www.econbiz.de/10011471313
Saved in:
27
Making qualitative decisions from quantitative cues : understanding the customers' willingness to pay
Yip, Nick K. T.
- In:
Journal of revenue and pricing management
11
(
2012
)
5
,
pp. 562-566
Persistent link: https://www.econbiz.de/10009660702
Saved in:
28
Value pricing when you understand your customers : total cost of ownership ; past, present and future
Snelgrove, Todd
- In:
Journal of revenue and pricing management
11
(
2012
)
1
,
pp. 76-80
Persistent link: https://www.econbiz.de/10009561169
Saved in:
29
Implementing strategic B2B pricing : constructing value benchmarks
Gale, Brandley T.
;
Swire, Donald J.
- In:
Journal of revenue and pricing management
11
(
2012
)
1
,
pp. 40-53
Persistent link: https://www.econbiz.de/10009561175
Saved in:
30
Editorial: Strategic B2B pricing
Hinterhuber, Andreas
;
Liozu, Stephan M.
- In:
Journal of revenue and pricing management
11
(
2012
)
1
,
pp. 1-3
Persistent link: https://www.econbiz.de/10009561188
Saved in:
31
Sales and marketing integration : applying the theoretical lens of the resource-based view
Madhani, Pankaj M.
- In:
International journal of electronic customer …
6
(
2012
)
3/4
,
pp. 292-322
Persistent link: https://www.econbiz.de/10009783496
Saved in:
32
Customer-value-based revenue management
Martens, Tobias von
;
Hilbert, Andreas
- In:
Journal of revenue and pricing management
10
(
2011
)
1
,
pp. 87-98
Persistent link: https://www.econbiz.de/10008939573
Saved in:
33
Marketing and supply chain management integration : strategic implications for enhancing customer value proposition
Madhani, Pankaj M.
- In:
International journal of electronic customer …
5
(
2011
)
2
,
pp. 153-170
Persistent link: https://www.econbiz.de/10009297345
Saved in:
34
Trust, fairness and justice in revenue management : creating value for the consumer
McMahon-Beattie, Una
- In:
Journal of revenue and pricing management
10
(
2011
)
1
,
pp. 44-46
Persistent link: https://www.econbiz.de/10008939598
Saved in:
35
Special issue on pricing and revenue models in the new service economy /guest ed.: Irene C. L. Ng
Ng, Irene
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10003985561
Saved in:
36
Revenue models for integrated customer solutions : concept and organizational implementation
Bonnemeier, Sebastian
;
Buriánek, Ferdinand
;
Reichwald, Ralf
- In:
Journal of revenue and pricing management
9
(
2010
)
3
,
pp. 228-238
Persistent link: https://www.econbiz.de/10003985593
Saved in:
37
The future of pricing and revenue models
Ng, Irene
- In:
Journal of revenue and pricing management
9
(
2010
)
3
,
pp. 276-281
Persistent link: https://www.econbiz.de/10003985614
Saved in:
38
The continuing evolution : customer-centric revenue management
Vinod, B.
- In:
Journal of revenue and pricing management
7
(
2008
)
1
,
pp. 27-39
Persistent link: https://www.econbiz.de/10003710777
Saved in:
39
Investigating of the causal relationship among Relational Selling Behaviors, Cause-Related Marketing and Consumer Value in the resort hotel
Chen, Tser-yieth
;
Sung, Wei-Nown
;
Chen, Kuang-Cheng
; …
- In:
International journal of electronic customer …
1
(
2007/08
)
4
,
pp. 402-420
Persistent link: https://www.econbiz.de/10003754392
Saved in:
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