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isPartOf:"Journal of travel research : a quarterly publication of the Travel and Tourism Research Association"
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
Journal of retailing and consumer services
421
International journal of hospitality management
355
Journal of business research : JBR
301
The journal of services marketing
191
Journal of Services Marketing
184
The service industries journal
173
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
171
Tourism management : research, policies, practice
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Journal of travel and tourism marketing
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International journal of contemporary hospitality management
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European Journal of Marketing
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Cogent business & management
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Tourism analysis : an interdisciplinary tourism & hospitality journal
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1
Asymmetrical influences of service robots' perceived performance on overall customer satisfaction : an empirical investigation leveraging online reviews
Borghi, Matteo
;
Mariani, Marcello M.
- In:
Journal of travel research : a quarterly publication of …
63
(
2024
)
5
,
pp. 1086-1111
Persistent link: https://www.econbiz.de/10014582437
Saved in:
2
Babymoon tourism : co-creating well-being for traveling mothers
Vespestad, May-Kristin
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
6
,
pp. 1277-1289
Persistent link: https://www.econbiz.de/10014295316
Saved in:
3
Exploring the influence of touch points on tourist experiences at crisis impacted destinations
Krey, Nina
;
Dieck, M. Claudia tom
;
Wu, Shuang
; …
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
1
,
pp. 39-54
Persistent link: https://www.econbiz.de/10014245276
Saved in:
4
Psychological determinants of tourist satisfaction and destination loyalty : the influence of perceived overcrowding and overtourism
Papadopoulou, Nikoleta Maria
;
Ribeiro, Manuel Alector
; …
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
3
,
pp. 644-662
Persistent link: https://www.econbiz.de/10014245638
Saved in:
5
The impact of self-congruity and evaluation of the place on WOM : perspectives of tourism destination residents
Šegota, Tina
;
Chen, Ning
;
Golja, Tea
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
4
,
pp. 800-817
Persistent link: https://www.econbiz.de/10012880658
Saved in:
6
Bad intentions : customers' negative reactions to intentional failures and mitigating conditions
Nazifi, Amin
;
Roschk, Holger
;
Ordenes, Francisco Villarroel
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
8
,
pp. 1808-1827
Persistent link: https://www.econbiz.de/10013391013
Saved in:
7
Comparing the effects of tourists' perceptions of residents' emotional solidarity and tourists' emotional solidarity on trip satisfaction and word-of-mouth intentions
Lai, Ivan K. W.
;
Wong, Jose Weng Chou
- In:
Journal of travel research : a quarterly publication of …
63
(
2024
)
1
,
pp. 136-152
Persistent link: https://www.econbiz.de/10014581712
Saved in:
8
Relationality of objective and constructive authenticities : effects on existential authenticity, memorability, and satisfaction
Lee, Seonjin
;
Kim, Mina
;
Kim, Hany
- In:
Journal of travel research : a quarterly publication of …
63
(
2024
)
1
,
pp. 195-214
Persistent link: https://www.econbiz.de/10014581718
Saved in:
9
When we practice to deceive : service worker manipulation and (mis)behavior on cruise ships
Pressey, Andrew D.
;
Harris, Lloyd C.
- In:
Journal of travel research : a quarterly publication of …
63
(
2024
)
2
,
pp. 447-465
Persistent link: https://www.econbiz.de/10014582248
Saved in:
10
When tourists are angry or fearful : (in)effectiveness of emotion regulation in changing behavioral intention
Tan, Karen Pei-Sze
;
Li, Xiang
- In:
Journal of travel research : a quarterly publication of …
63
(
2024
)
4
,
pp. 796-817
Persistent link: https://www.econbiz.de/10014582400
Saved in:
11
E-tourism information literacy and its role in driving tourist satisfaction with online travel information : a qualitative comparative analysis
Wang, Rui
;
Wu, Chuanhui
;
Wang, Xia
;
Xu, Feifei
;
Yuan, …
- In:
Journal of travel research : a quarterly publication of …
63
(
2024
)
4
,
pp. 904-922
Persistent link: https://www.econbiz.de/10014582409
Saved in:
12
Workcation (workation) travel experiences, satisfaction and revisit intentions : focusing on conceptualization, scale development, and nomological network
Shin, Hakseung
;
Lee, Jinhee
;
Kim, Namjo
- In:
Journal of travel research : a quarterly publication of …
63
(
2024
)
5
,
pp. 1150-1168
Persistent link: https://www.econbiz.de/10014582443
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13
The role of customer engagement in sustaining subjective well-being after a travel experience : findings from a three-wave study
So, Kevin Kam Fung
;
Li, Jing
;
He, Yueying
;
King, Ceridwyn
- In:
Journal of travel research : a quarterly publication of …
63
(
2024
)
5
,
pp. 1280-1303
Persistent link: https://www.econbiz.de/10014582451
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14
How do tourism souvenir purchasing channels impact tourists' intention to purchase? : the moderating role of souvenir authenticity
Su, LuJun
;
Lai, Zeyue
;
Huang, Yinghua
- In:
Journal of travel research : a quarterly publication of …
63
(
2024
)
6
,
pp. 1527-1548
Persistent link: https://www.econbiz.de/10014582542
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15
Introducing the dynamic destination satisfaction method : an analytical tool to track tourism destination satisfaction trends with repeated cross-sectional data
Guizzardi, Andrea
;
Mariani, Marcello M.
- In:
Journal of travel research : a quarterly publication of …
60
(
2021
)
5
,
pp. 965-980
Persistent link: https://www.econbiz.de/10012593175
Saved in:
16
Measuring tourist festival experience : development and validation of the PHF-TX model
Olivier, Lizette
;
Carlson, Jamie
;
Rahman, Syed Mahmudur
; …
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
7
,
pp. 1530-1549
Persistent link: https://www.econbiz.de/10014368598
Saved in:
17
How does mobile social media sharing benefit travel experiences?
Chen, Ye
;
Liu, Yuqing
;
Wu, Luorong
;
Li, Xiang
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
4
,
pp. 841-858
Persistent link: https://www.econbiz.de/10014245657
Saved in:
18
Expanding the task-dominant value cocreation narrative : the role of consumer expertise and social and mental processes
Eletxigerra, Ainhize
;
Barrutia, José M.
;
Echebarria, Carmen
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
5
,
pp. 1061-1087
Persistent link: https://www.econbiz.de/10013258953
Saved in:
19
First-time versus repeat tourism customer engagement, experience, and value cocreation : an empirical investigation
Rather, Raouf Ahmad
;
Hollebeek, Linda D.
;
Mostafa …
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
3
,
pp. 549-564
Persistent link: https://www.econbiz.de/10012880242
Saved in:
20
Beyond a single firm and internal focus service failure/recovery : multiple providers and external service recoveries
Weber, Karin
;
Hsu, Cathy H. C.
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
1
,
pp. 50-63
Persistent link: https://www.econbiz.de/10012794781
Saved in:
21
Removing uncontrollable factors in benchmarking tourism destination satisfaction
Vojtko, Viktor
;
Štumpf, Petr
;
Rašovská, Ida
;
Mc …
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
1
,
pp. 136-149
Persistent link: https://www.econbiz.de/10012794791
Saved in:
22
The impacts of service failure and recovery efforts on airline customers’ emotions and satisfaction
Xu, Xun
;
Liu, Wenhui
;
Gursoy, Dogan
- In:
Journal of travel research : a quarterly publication of …
58
(
2019
)
6
,
pp. 1034-1051
Persistent link: https://www.econbiz.de/10012050714
Saved in:
23
Environmental attitudes and tourist satisfaction in overloaded natural protected areas
Oliveira, Ana Cristina Rempel de
;
Santos, Glauber …
- In:
Journal of travel research : a quarterly publication of …
60
(
2021
)
8
,
pp. 1667-1676
Persistent link: https://www.econbiz.de/10012625574
Saved in:
24
The effects of holiday leisure travel on subjective well-being : the moderating role of experience sharing
Yu, Grace B.
;
Sirgy, M. Joseph
;
Bošnjak, Michael
- In:
Journal of travel research : a quarterly publication of …
60
(
2021
)
8
,
pp. 1677-1691
Persistent link: https://www.econbiz.de/10012625575
Saved in:
25
How do group size and group familiarity influence tourist satisfaction? : the mediating role of perceived value
Su, LuJun
;
Cheng, Jin
;
Huang, Yinghua
- In:
Journal of travel research : a quarterly publication of …
60
(
2021
)
8
,
pp. 1821-1840
Persistent link: https://www.econbiz.de/10012625589
Saved in:
26
Inconvenient experiences among Muslim travelers : an analysis of the multiple causes
Al-Ansi, Amr
;
Han, Heesup
;
Kim, Seongseop
;
King, Brian
- In:
Journal of travel research : a quarterly publication of …
60
(
2021
)
6
,
pp. 1352-1370
Persistent link: https://www.econbiz.de/10012593224
Saved in:
27
A preregistered study of the effect of shopping satisfaction during leisure travel on satisfaction with life overall : the mitigating role of financial concerns
Yu, Grace B.
;
Sirgy, M. Joseph
;
Bošnjak, Michael
;
Lee, …
- In:
Journal of travel research : a quarterly publication of …
60
(
2021
)
3
,
pp. 639-655
Persistent link: https://www.econbiz.de/10012492350
Saved in:
28
The medical tourism index and behavioral responses of medical travelers : a mixed-method study
Olya, Hossein
;
Nia, Torkan Hashemi
- In:
Journal of travel research : a quarterly publication of …
60
(
2021
)
4
,
pp. 779-798
Persistent link: https://www.econbiz.de/10012492603
Saved in:
29
Photo taking paradox : contrasting effects of photo taking on travel satisfaction and revisit intention
Lee, Jacob C.
;
Cui, Yuanyuan
;
Kim, Jungkeun
;
Seo, Yuri
; …
- In:
Journal of travel research : a quarterly publication of …
60
(
2021
)
4
,
pp. 833-845
Persistent link: https://www.econbiz.de/10012492625
Saved in:
30
Technology readiness and customer satisfaction with travel technologies : a cross-country investigation
Wang, Ying
;
So, Kevin Kam Fung
;
Sparks, Beverley
- In:
Journal of travel research : a quarterly publication of …
56
(
2017
)
5
,
pp. 563-577
Persistent link: https://www.econbiz.de/10011687294
Saved in:
31
Understanding the influence of airport servicescape on traveler dissatisfaction and misbehavior
Taheri, Babak
;
Olya, Hossein
;
Ali, Faizan
;
Gannon, …
- In:
Journal of travel research : a quarterly publication of …
59
(
2020
)
6
,
pp. 1008-1028
Persistent link: https://www.econbiz.de/10012231771
Saved in:
32
A cognitive appraisal process of customer delight : the moderating effect of place identity
Jiang, Yangyang
- In:
Journal of travel research : a quarterly publication of …
59
(
2020
)
6
,
pp. 1029-1043
Persistent link: https://www.econbiz.de/10012231775
Saved in:
33
Upselling by default: the effect of default options on travelers' board and lodging choices
Steffen, Angela
;
Weibel, Christian
;
Stämpfli, Aline E.
; …
- In:
Journal of travel research : a quarterly publication of …
59
(
2020
)
7
,
pp. 1253-1267
Persistent link: https://www.econbiz.de/10012268379
Saved in:
34
Visitors' place attachment and destination loyalty : examining the roles of emotional solidarity and perceived safety
Patwardhan, Vidya
;
Ribeiro, Manuel Alector
;
Payini, Valsaraj
- In:
Journal of travel research : a quarterly publication of …
59
(
2020
)
1
,
pp. 3-21
Persistent link: https://www.econbiz.de/10012150612
Saved in:
35
Examining the asymmetric effect of multi-shopping tourism attributes on overall shopping destination satisfaction
Lee, Jin-soo
;
Choi, Miju
- In:
Journal of travel research : a quarterly publication of …
59
(
2020
)
2
,
pp. 295-314
Persistent link: https://www.econbiz.de/10012151656
Saved in:
36
Couple's decision-making process and their satisfaction with the tourist destination
Rojas-de-Gracia, María-Mercedes
;
Alarcón-Urbistondo, Pilar
- In:
Journal of travel research : a quarterly publication of …
58
(
2019
)
5
,
pp. 824-836
Persistent link: https://www.econbiz.de/10012050657
Saved in:
37
Investigating tourists' revisit proxies : the key role of destination loyalty and its dimensions
Stylos, Nikolaos
;
Bellou, Victoria
- In:
Journal of travel research : a quarterly publication of …
58
(
2019
)
7
,
pp. 1123-1145
Persistent link: https://www.econbiz.de/10012050738
Saved in:
38
User-generated content sources in social media : a new approach to explore tourist satisfaction
Narangajavana Kaosiri, Yeamduan
;
Callarisa Fiol, Luis José
- In:
Journal of travel research : a quarterly publication of …
58
(
2019
)
2
,
pp. 253-265
Persistent link: https://www.econbiz.de/10011982325
Saved in:
39
Self-congruity, social value, and the use of virtual social networks by generation Y travelers
Luna-Cortés, Gonzalo
;
López-Bonilla, Jesús Manuel
; …
- In:
Journal of travel research : a quarterly publication of …
58
(
2019
)
3
,
pp. 398-410
Persistent link: https://www.econbiz.de/10011983268
Saved in:
40
Flying to quality : cultural influences on online reviews
Stamolampros, Panagiotis
;
Korfiatis, Nikolaos
; …
- In:
Journal of travel research : a quarterly publication of …
58
(
2019
)
3
,
pp. 496-511
Persistent link: https://www.econbiz.de/10011983334
Saved in:
41
Spillover effects of status demotion on customer reactions to loyalty reward promotions : the role of need for status and exclusivity
Hwang, Yoo Hee
;
Mattila, Anna S.
- In:
Journal of travel research : a quarterly publication of …
58
(
2019
)
8
,
pp. 1302-1316
Persistent link: https://www.econbiz.de/10012150517
Saved in:
42
Relationships among senior tourists' perceptions of tour guides' professional competencies, rapport, satisfaction with the guide service, tour satisfaction, and word of mouth
Hwang, Jinsoo
;
Lee, JungHoon
- In:
Journal of travel research : a quarterly publication of …
58
(
2019
)
8
,
pp. 1331-1346
Persistent link: https://www.econbiz.de/10012150540
Saved in:
43
Measuring quality of information services : combining mystery shopping and customer satisfaction research to assess the performance of tourist offices
Minghetti, Valeria
;
Celotto, Emilio
- In:
Journal of travel research : a quarterly publication of …
53
(
2014
)
5
,
pp. 565-580
Persistent link: https://www.econbiz.de/10010400560
Saved in:
44
The "terminal" effects of service failure on airlines : examining service recovery with justice theory
Migacz, Steven J.
;
Zou, Suiwen
;
Petrick, James F.
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
1
,
pp. 83-98
Persistent link: https://www.econbiz.de/10011915339
Saved in:
45
The impact of customer experience on relationship quality with travel agencies in a multichannel environment
Rajaobelina, Lova
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
2
,
pp. 206-217
Persistent link: https://www.econbiz.de/10011915362
Saved in:
46
Understanding guest satisfaction with urban hotel location
Yang, Yang
;
Mao, Zhenxing
;
Tang, Jingyin
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
2
,
pp. 243-259
Persistent link: https://www.econbiz.de/10011915375
Saved in:
47
Tourists' destination loyalty through emotional solidarity with residents : an integrative moderated mediation model
Ribeiro, Manuel Alector
;
Woosnam, Kyle M.
;
Pinto, Patrícia
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
3
,
pp. 279-295
Persistent link: https://www.econbiz.de/10011915391
Saved in:
48
Relationship between emotional labor and customer orientation among airline service employees : mediating role of depersonalization
Lee, JungHoon
;
Ok, Chihyung
;
Lee, Seung-hoon
;
Lee, Choong-Ki
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
3
,
pp. 324-341
Persistent link: https://www.econbiz.de/10011915406
Saved in:
49
Motives, modes of participation, and loyalty intentions of Facebook tourism brand page consumers
Ben-Shaul, Michal
;
Reichel, Arie
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
4
,
pp. 453-471
Persistent link: https://www.econbiz.de/10011915445
Saved in:
50
Antecedents and consequences of work-related smartphone use on vacation : an exploratory study of taiwanese tourists
Chen, Chun-Chu
;
Huang, Wei-Jue
;
Gao, Jie
;
Petrick, James F.
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
6
,
pp. 743-756
Persistent link: https://www.econbiz.de/10011927128
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