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isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Gabler Edition Wissenschaft"
~subject:"Einzelhandel"
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Einzelhandel
Electronic Commerce
252
E-commerce
245
Online retailing
167
Online-Handel
167
Consumer behaviour
161
Konsumentenverhalten
161
Retail trade
72
Beziehungsmarketing
53
Relationship marketing
53
Customer satisfaction
47
Kundenzufriedenheit
47
Online-Marketing
42
Internet marketing
41
Internet
39
Distribution channel
31
Vertriebsweg
31
Website
28
Dienstleistungsqualität
27
Service quality
27
Theorie
27
Theory
27
Social Web
26
Social web
26
Deutschland
25
Germany
24
Confidence
20
Vertrauen
20
e-commerce
18
Brand image
14
Markenimage
14
Viral marketing
14
Virales Marketing
14
Digital platform
12
Digitale Plattform
12
Brand management
11
Data protection
11
Datenschutz
11
Food retailing
11
Innovation adoption
11
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69
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Ainsworth, Jeremy
2
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1
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1
Ahmadi, Hormoz
1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
Bhatnagar, Amit
1
Boschma, Ron
1
Brusch, Ines
1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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Journal of retailing and consumer services
Gabler Edition Wissenschaft
Journal of retailing
28
Journal of business research : JBR
24
International journal of electronic marketing and retailing : IJEMR
22
European journal of operational research : EJOR
19
International journal of retail & distribution management
15
International journal of electronic commerce : IJEC
13
International journal of production economics
12
Management science : journal of the Institute for Operations Research and the Management Sciences
12
Manufacturing & service operations management : M & SOM
12
The international review of retail, distribution and consumer research
12
Electronic commerce research
10
Information systems research : ISR
10
International journal of production research
10
International journal of retail and distribution management
10
Omega : the international journal of management science
10
SpringerLink / Bücher
10
Transportation research / E : an international journal
10
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
9
International journal of business information systems : IJBIS
8
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
8
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
7
Journal of internet commerce
7
Journal of marketing
7
Journal of operations management
7
Marketing science
7
Electronic commerce research and applications
6
International journal of electronic business
6
Managerial and decision economics : MDE ; the international journal of research and progress in management economics
6
Decision sciences : DS
5
Electronic commerce : B2C strategies and models
5
Electronic markets : EM ; the international journal of electronic commerce and business media
5
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
5
International journal of e-business research : an official publication of the Information Resources Management Association
5
NBER working paper series
5
Production and operations management : the flagship research journal of the Production and Operations Management Society
5
Advances in information systems and management science
4
Discussion paper / Tinbergen Institute
4
European retail research
4
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Source
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ECONIS (ZBW)
73
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1
What drives consumers to use local online retail platforms? : the influence of non-place-specific and place-specific motives
Hagen, Daphne
;
Spierings, Bas
;
Weltevreden, Jesse
; …
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014462227
Saved in:
2
Exploring the stimulating role of augmented reality features in e-commerce : a three-staged hybrid approach
Xu, Xiao-Yu
;
Jia, Qing-Dan
;
Tayyab, Syed Muhammad Usman
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014462370
Saved in:
3
What retail apocalypse? : a Delphi forecast of commercial space demand in the Toronto region
Daniel, Christopher
;
Hernandez, Tony
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014462377
Saved in:
4
Requirement analysis and service optimization of multiple category fresh products in online retailing using importance-Kano analysis
Zhang, Dianfeng
;
Shen, Zifan
;
Li, Yanlai
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014252726
Saved in:
5
Understanding fraudulent returns and mitigation strategies in multichannel retailing
Zhang, Danni
;
Frei, Regina
;
Senyo, P. K.
;
Bayer, Steffen
; …
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-19
Persistent link: https://www.econbiz.de/10014235393
Saved in:
6
The influence of the ethics of e-retailers on online customer experience and customer satisfaction
Mainardes, Emerson Wagner
;
Coutinho, Ananda Raquel Silva
; …
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014240269
Saved in:
7
Should manufacturers open live streaming shopping channels?
Zhang, Tao
;
Tang, Zhongjun
- In:
Journal of retailing and consumer services
71
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014265659
Saved in:
8
Manufacturer encroachment with competing dual-purpose online retail platforms
Huang, Song
;
Chen, Yuqing
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-19
Persistent link: https://www.econbiz.de/10014303373
Saved in:
9
How online reviews and coupons affect sales and pricing : an empirical study based on e-commerce platform
Duan, Yongrui
;
Liu, Tonghui
;
Mao, Zhixin
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-15
Persistent link: https://www.econbiz.de/10013169584
Saved in:
10
Exploring the e-shopping geography of Lisbon : assessing online shopping adoption for retail purchases and food deliveries using a 7-day shopping survey
Colaço, Rui
;
De Abreu e Silva, João
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013169666
Saved in:
11
Understanding the impact of online customers' shopping experience on online impulsive buying : a study on two leading e-commerce platforms
Gulfraz, Muhammad Bilal
;
Sufyan, Muhammad
;
Mustak, Mekhail
- In:
Journal of retailing and consumer services
68
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013366249
Saved in:
12
Should a small-sized store have both online and offline channels? : an efficiency analysis of the O2O platform strategy
Kim, Hongbum
;
Ryu, Min Ho
;
Lee, Daeho
;
Kim, Jang Hyun
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-5
Persistent link: https://www.econbiz.de/10013209570
Saved in:
13
Developing and validating a multidisciplinary scale of e-retailing website elements
Alnawas, Ibrahim
;
Al Khateeb, Amr
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013209668
Saved in:
14
"I can get no e-satisfaction" : what analytics say? : evidence using satisfaction data from e-commerce
Griva, Anastasia
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013209709
Saved in:
15
Optimizing customer engagement content strategy in retail and e-tail : available on online product review videos
Agrawal, Shiv Ratan
;
Mittal, Divya
- In:
Journal of retailing and consumer services
67
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013364445
Saved in:
16
Short-term or long-term cooperation between retailer and MCN? : new launched products sales strategies in live streaming e-commerce
Mao, Zhaofang
;
Du, Zelin
;
Yuan, Ruiying
;
Miao, Qiqi
- In:
Journal of retailing and consumer services
67
(
2022
),
pp. 1-17
Persistent link: https://www.econbiz.de/10013364465
Saved in:
17
The impact of COVID-19 on the evolution of online retail : the pandemic as a window of opportunity
Szász, Levente
;
Bálint, Csaba
;
Csíki, Ottó
;
Zsolt …
- In:
Journal of retailing and consumer services
69
(
2022
),
pp. 1-15
Persistent link: https://www.econbiz.de/10013401645
Saved in:
18
Consequences of personalized product recommendations and price promotions in online grocery shopping
Hallikainen, Heli
;
Luongo, Milena
- In:
Journal of retailing and consumer services
69
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013401693
Saved in:
19
Deciphering in-store-online switching in multi-channel retailing context : role of affective commitment to purchase situation
Jebarajakirthy, Charles
;
Das, Manish
;
Shah, Dhara
; …
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012666007
Saved in:
20
Pricing and return strategy of online retailers based on return insurance
Ren, Minglun
;
Liu, Jiqiong
;
Feng, Shuai
;
Yang, Aifeng
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012433339
Saved in:
21
Electronic logistics service quality and repurchase intention in e-tailing : catalytic role of shopping satisfaction, payment options, gender and returning experience
Jain, Nikunj Kumar
;
Gajjar, Hasmukh
;
Shah, Bhavin J.
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012433719
Saved in:
22
Online channel adoption in supermarket retailing
Frasquet Deltoro, Marta
;
Ieva, Marco
;
Ziliani, Cristina
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012433770
Saved in:
23
Decision-making mechanism of online retailer based on additional online comments of consumers
Liu, Yong
;
Gan, Wen-xue
;
Zhang, Qi
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012434222
Saved in:
24
Insights and anatomy of brand experience in app-based retailing (eRBX) : critical play of physical evidence and enjoyment
Mondal, Jalaluddin
;
Chakrabarti, Somnath
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-18
Persistent link: https://www.econbiz.de/10012502721
Saved in:
25
Managing privacy paradox through national culture : reshaping online retailing strategy
Liyanaarachchi, Gajendra
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012502725
Saved in:
26
"Alexafying" shoppers : the examination of Amazon's captive relationship strategy
Ramadan, Zahy B.
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012648834
Saved in:
27
Using online data for offline decisions : a geostatistical approach for evaluating the patronage potential of a baby-care retailer
Mahama-Musah, Fuseina
;
Schoutteet, Penelope
; …
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-21
Persistent link: https://www.econbiz.de/10012648870
Saved in:
28
Determinants and consequences of service experience toward small retailer platform business model : stimulus-organism-response perspective
Lian, Jiunn-Woei
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012648894
Saved in:
29
COVID-19 and retail : the catalyst for e-commerce in Belgium?
Beckers, Joris
;
Weekx, Simon
;
Beutels, Philippe
; …
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012648939
Saved in:
30
Investigating the impact of Internet of Things services from a smartphone app on grocery shopping
Fagerstrøm, Asle
;
Eriksson, Niklas
;
Valdimar Sigurdsson
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012132257
Saved in:
31
Effects of online retailer after delivery services on repurchase intention : an empirical analysis of customers' past experience and future confidence with the retailer
Javed, Muhammad Kashif
;
Wu, Min
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012238377
Saved in:
32
Measuring ease of use of mobile applications in e-commerce retailing from the perspective of consumer online shopping behaviour patterns
Li, Xiong
;
Zhao, Xiaodong
;
Xu, Wangtu
;
Pu, Wei
- In:
Journal of retailing and consumer services
55
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012268992
Saved in:
33
Exploring customer sentiment regarding online retail services : a topic-based approach
Wu, Jia-Jhou
;
Chang, Sue-Ting
- In:
Journal of retailing and consumer services
55
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012269081
Saved in:
34
How to increase multichannel shopping satisfaction? : an adapted Kano based stage-gate approach to select new technologies
Baier, Daniel
;
Rese, Alexandra
- In:
Journal of retailing and consumer services
56
(
2020
),
pp. 1-17
Persistent link: https://www.econbiz.de/10012389991
Saved in:
35
Analysis of the adoption of customer facing InStore technologies in retail SMEs
Lorente-Martínez, Javier
;
Navío-Marco, Julio
; …
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012305323
Saved in:
36
Mobile payment and online to offline retail business models
Liao, Shu-Hsien
;
Yang, Ling-Ling
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012305374
Saved in:
37
The end of the world as we know it? : the influence of online channels on the luxury customer experience
Klaus, Philipp
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012305877
Saved in:
38
A penny saved is a penny earned? : differences in male and female savings and consumption tradeoffs on online retail platforms
Li, Meng
;
Patel, Pankaj C.
;
Wolfe, Marcus
- In:
Journal of retailing and consumer services
46
(
2019
),
pp. 79-86
Persistent link: https://www.econbiz.de/10011980789
Saved in:
39
Image-text inconsistency effect on product evaluation in online retailing
Lee, Kiljae
;
Choi, Jungsil
- In:
Journal of retailing and consumer services
49
(
2019
),
pp. 279-288
Persistent link: https://www.econbiz.de/10012025978
Saved in:
40
Multi-sided marketplaces and the transformation of retail : a service systems perspective
Hänninen, Mikko
;
Mitronen, Lasse
;
Kwan, Stephen K.
- In:
Journal of retailing and consumer services
49
(
2019
),
pp. 380-388
Persistent link: https://www.econbiz.de/10012026015
Saved in:
41
David versus Goliath : service quality factors for niche providers in online retailing
Brusch, Ines
;
Schwarz, Benjamin
;
Schmitt, Rebecca
- In:
Journal of retailing and consumer services
50
(
2019
),
pp. 266-276
Persistent link: https://www.econbiz.de/10012114169
Saved in:
42
The effects of out-of-stock, return, and cancellation amounts on the order amounts of an online retailer
Son, Junghwa
;
Kang, Ji Hye
;
Jang, Sungha
- In:
Journal of retailing and consumer services
51
(
2019
),
pp. 421-427
Persistent link: https://www.econbiz.de/10012115166
Saved in:
43
Examining the role of consumer hope in explaining the impact of perceived brand value on customer-brand relationship outcomes in an online retailing environment
Fazal-e-Hasan, Syed
;
Ahmadi, Hormoz
;
Mortimer, Gary
; …
- In:
Journal of retailing and consumer services
41
(
2018
),
pp. 101-111
Persistent link: https://www.econbiz.de/10011808556
Saved in:
44
The determinants of conversion rates in SME e-commerce websites
Di Fatta, Davide
;
Patton, Dean
;
Viglia, Giampaolo
- In:
Journal of retailing and consumer services
41
(
2018
),
pp. 161-168
Persistent link: https://www.econbiz.de/10011808574
Saved in:
45
Online purchase return policy leniency and purchase decision : mediating role of consumer trust
Oghazi, Pejvak
;
Karlsson, Stefan
;
Hellström, Daniel
; …
- In:
Journal of retailing and consumer services
41
(
2018
),
pp. 190-200
Persistent link: https://www.econbiz.de/10011808585
Saved in:
46
The role of e-service quality management in the delivery business value
Doherty, Neil F.
;
Shakur, Mahani
;
Ellis-Chadwick, Fiona
- In:
Journal of retailing and consumer services
27
(
2015
),
pp. 52-62
Persistent link: https://www.econbiz.de/10011388068
Saved in:
47
Impact of customers' assessment of website attributes on e-relationship in the securities brokerage industry : a multichannel perspective
Toufaily, Elissar
;
Pons, Frank
- In:
Journal of retailing and consumer services
34
(
2017
),
pp. 58-69
Persistent link: https://www.econbiz.de/10011628994
Saved in:
48
Consumers' cognitive response to website change
Ainsworth, Jeremy
;
Ballantine, Paul W.
- In:
Journal of retailing and consumer services
37
(
2017
),
pp. 56-66
Persistent link: https://www.econbiz.de/10011729718
Saved in:
49
An empirical analysis of factors that influence retail website visit type
Pallant, Jason I.
;
Danaher, Peter J.
;
Sands, Sean J.
; …
- In:
Journal of retailing and consumer services
39
(
2017
),
pp. 62-70
Persistent link: https://www.econbiz.de/10011747717
Saved in:
50
What factors determine e-satisfaction and consumer spending in e-commerce retailing?
Nisar, Tahir M.
;
Prabhakar, Guru
- In:
Journal of retailing and consumer services
39
(
2017
),
pp. 135-144
Persistent link: https://www.econbiz.de/10011747759
Saved in:
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