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~isPartOf:"International journal of electronic customer relationship management : IJECRM"
~isPartOf:"Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association"
~isPartOf:"International journal of retail & distribution management"
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E-commerce
179
Electronic Commerce
179
Online retailing
154
Online-Handel
154
Consumer behaviour
125
Konsumentenverhalten
125
Beziehungsmarketing
81
Relationship marketing
81
Customer satisfaction
50
Kundenzufriedenheit
50
Internet marketing
46
Online-Marketing
46
Einzelhandel
40
Retail trade
40
Internet
36
Website
34
Dienstleistungsqualität
30
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Yu, Zhuoxi
3
Al-Hakim, Latif
2
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2
Arsalan Najmi
2
Dholakia, Ruby R.
2
Ditzio, Amber A.
2
Druică, Elena
2
Faßnacht, Martin
2
Fogel, Joshua
2
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2
Frasquet Deltoro, Marta
2
Hagberg, Johan
2
Ke, Xinsheng
2
Kluge, Philipp Nikolaus
2
Lee, Zui Chih
2
Lim, Chae Mi
2
Lok, Peter
2
Mahara, Tripti
2
Parsad, Chandan
2
Prashar, Sanjeev
2
Rowley, Jennifer
2
Vazquez, Delia
2
Vrechopoulos, Adam P.
2
Wang, Edward Shih-Tse
2
Wang, Limin
2
Xue, Wanxin
2
Yadav, Rohit
2
Yang, Kiseol
2
Zhang, Runtong
2
Zhang, Zhenji
2
Zhao, Miao
2
Zhao, Zhiwen
2
Abbas, J. M.
1
Abdullah, Nik Ab Halim Nik
1
Abu-Shanab, Emad
1
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1
Adebanjo, Dotun
1
Ahmad, Wasim
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International journal of electronic customer relationship management : IJECRM
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
International journal of retail & distribution management
Journal of retailing and consumer services
428
Journal of business research : JBR
280
SpringerLink / Bücher
246
Electronic commerce research
213
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
161
Journal of internet commerce
150
International journal of electronic marketing and retailing : IJEMR
137
Information systems and e-business management : ISeB
135
Information systems research : ISR
133
Management science : journal of the Institute for Operations Research and the Management Sciences
132
International journal of business information systems : IJBIS
119
Journal of electronic commerce research : JECR
118
NBER working paper series
112
International journal of e-business research : an official publication of the Information Resources Management Association
111
International journal of electronic commerce : IJEC
109
European journal of operational research : EJOR
107
Electronic commerce research and applications
105
International journal of electronic business
105
International journal of production economics
104
Springer eBook Collection
103
Electronic markets : the international journal on networked business
94
Technological forecasting & social change : an international journal
94
Industrial marketing management : the international journal for industrial and high-tech firms
93
International journal of internet marketing and advertising : IJIMA
90
Journal of retailing
88
Premier reference source
85
Working paper / National Bureau of Economic Research, Inc.
84
Journal of management information systems : JMIS
81
NBER Working Paper
79
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
75
Annual series / Foreign Office : pres. to the both Houses of Parliament by command of His Majesty
74
Electronic markets : EM ; the international journal of electronic commerce and business media
74
Transportation research / E : an international journal
74
International journal of hospitality management
71
The international review of retail, distribution and consumer research
69
Cogent business & management
66
International journal of production research
66
Asia Pacific journal of marketing and logistics
63
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1
The role of technical and relational factors in trust and predisposition for online commerce : digital markets and consumer perspective
Boas, Vânia Vilas
;
Sousa, Bruno
- In:
International journal of electronic customer …
13
(
2021
)
2
,
pp. 166-185
Persistent link: https://www.econbiz.de/10012939798
Saved in:
2
The influence of reviewer and consumer congruence in online word-of-mouth transactions
Furner, Christopher P.
;
Yoon, Tom E.
;
Zinko, Robert
; …
- In:
Journal of electronic commerce in organizations : the …
19
(
2021
)
3
,
pp. 1-15
Persistent link: https://www.econbiz.de/10012605342
Saved in:
3
Drivers of e-loyalty in e-recruitment : the role of e-service quality, e-satisfaction, and e-trust in Jordan, an emerging market
Akroush, Mamoun N.
;
Zuriekat, Majey I.
;
Mahadin, Bushra K.
- In:
Journal of electronic commerce in organizations : the …
19
(
2021
)
2
,
pp. 17-33
Persistent link: https://www.econbiz.de/10012519974
Saved in:
4
Gratitude and turnover intention in e-commerce startups : investigating the mediating role of organizational citizenship behaviour
Garg, Naval
;
Gera, Shilpika
;
Punia, B. K.
- In:
Journal of electronic commerce in organizations : the …
19
(
2021
)
2
,
pp. 34-54
Persistent link: https://www.econbiz.de/10012519978
Saved in:
5
Determinants of customer loyalty dimensions : e-commerce context in emerging economy perspective
Goutam, Doddahulugappa
;
Gopalakrishna B. V.
;
Ganguli, …
- In:
Journal of electronic commerce in organizations : the …
19
(
2021
)
1
,
pp. 1-23
Persistent link: https://www.econbiz.de/10012494922
Saved in:
6
Tourism in the sharing economy : how novelty seeking impacts travel intentions
Drake, John R.
;
Crawford, Alleah
;
Deale, Cynthia S.
; …
- In:
Journal of electronic commerce in organizations : the …
19
(
2021
)
1
,
pp. 92-110
Persistent link: https://www.econbiz.de/10012494956
Saved in:
7
The study of predictors of online advertising influencing the web-based purchase intention of young consumers
Misra, Vaibhav
;
Dwivedi, Sunita
- In:
International journal of electronic customer …
14
(
2023
)
1
,
pp. 83-101
Persistent link: https://www.econbiz.de/10014309501
Saved in:
8
Online shopping characteristics and their influence on female buying behavior : an extension of the theory of planned behavior
Raman, Prashant
- In:
Journal of electronic commerce in organizations : the …
18
(
2020
)
4
,
pp. 1-29
Persistent link: https://www.econbiz.de/10012427413
Saved in:
9
Future research direction for customer satisfaction in relation to complaint handling and service recovery in e-commerce
Kumari, Parveen
;
Kumar, Satinder
- In:
International journal of electronic customer …
12
(
2020
)
3
,
pp. 191-204
Persistent link: https://www.econbiz.de/10012509217
Saved in:
10
Role of e-service quality in articulating e-WOM : a serial mediation approach
Kaur, Baljit
- In:
International journal of electronic customer …
12
(
2020
)
4
,
pp. 309-325
Persistent link: https://www.econbiz.de/10012509247
Saved in:
11
Gamification in e-commerce : a comprehensive review of literature
Behl, Aastha
;
Sheorey, Pratima
;
Pal, Abhinav
;
Veetil, …
- In:
Journal of electronic commerce in organizations : the …
18
(
2020
)
2
,
pp. 1-16
Persistent link: https://www.econbiz.de/10012292146
Saved in:
12
Special issue on role of gamification in e-commerce for customer engagement
Behl, Abhishek
(
ed.
);
Gupta, Shivam
(
ed.
);
Nayak, Sushma
(
ed.
)
-
2020
Persistent link: https://www.econbiz.de/10012292149
Saved in:
13
Impact of electronic servicescape of online gaming on customer engagement
Dutta, Abhisek
- In:
Journal of electronic commerce in organizations : the …
18
(
2020
)
2
,
pp. 49-63
Persistent link: https://www.econbiz.de/10012292160
Saved in:
14
Special issue on e-commerce companies : engaging the stakeholders
Gupta, Manish
(
ed.
);
Acharya, Anitha
(
ed.
)
-
2020
Persistent link: https://www.econbiz.de/10012292163
Saved in:
15
Exploring the role of e-servicescape dimensions on customer online shopping : a stimulus-organism-response paradigm
Yadav, Rohit
;
Mahara, Tripti
- In:
Journal of electronic commerce in organizations : the …
18
(
2020
)
3
,
pp. 53-73
Persistent link: https://www.econbiz.de/10012292175
Saved in:
16
Theoretical investigation of the antecedent role of review valence in building electronic customer relationships
Liu, Ran
;
Ford, John B.
;
Raajpoot, Nusser
- In:
International journal of electronic customer …
13
(
2022
)
3
,
pp. 187-202
Persistent link: https://www.econbiz.de/10014309474
Saved in:
17
Towards the analysis of e-CRM practices using an integrated fuzzy approach
Babgohari, Ali Zamani
;
Hamedi, Mahdie
;
Yazdi, …
- In:
International journal of electronic customer …
13
(
2022
)
3
,
pp. 272-293
Persistent link: https://www.econbiz.de/10014309481
Saved in:
18
A path to empower consumers' lookout : analysing the role of digital strategies on consumers' intention to buy from the perspective of TBP
Waheed, Abdul
;
Ahmad, Wasim
;
Syed, Nida
;
Farooq, Umar
; …
- In:
International journal of electronic customer …
13
(
2022
)
4
,
pp. 342-356
Persistent link: https://www.econbiz.de/10014309488
Saved in:
19
PEST embedded SWOT analysis on China's e-commerce industry development strategy
Zhao, Jingkun
;
Liu, Honglu
;
Xue, Wanxin
- In:
Journal of electronic commerce in organizations : the …
17
(
2019
)
2
,
pp. 55-68
Persistent link: https://www.econbiz.de/10012036050
Saved in:
20
Factors affecting e-commerce adoption by handicraft SMEs of India
Yadav, Rohit
;
Mahara, Tripti
- In:
Journal of electronic commerce in organizations : the …
17
(
2019
)
4
,
pp. 44-57
Persistent link: https://www.econbiz.de/10012133073
Saved in:
21
Structural equation modelling of the factors influencing the adoption of e-commerce in Saudi Arabia : study on online shoppers
Alqahtani, Abdullah Saleh
;
Goodwin, Robert
;
Vries, Denise de
- In:
Journal of electronic commerce in organizations : the …
17
(
2019
)
4
,
pp. 58-78
Persistent link: https://www.econbiz.de/10012133078
Saved in:
22
Development of e-commerce : factors influencing online impulse shopping in China
Akram, Umair
;
Khan, Muhammad Kaleem
;
Peng, Hui
; …
- In:
Journal of electronic commerce in organizations : the …
16
(
2018
)
2
,
pp. 29-47
Persistent link: https://www.econbiz.de/10011876914
Saved in:
23
Empirical analysis of factors influencing consumers' satisfaction in online shopping agricultural products in China
Yanyan, Wu
- In:
Journal of electronic commerce in organizations : the …
16
(
2018
)
3
,
pp. 64-77
Persistent link: https://www.econbiz.de/10011886326
Saved in:
24
Impact of business process re-engineering (BPR) implementation on customer satisfaction in e-commerce companies
Getele, Gutama Kusse
;
Jean, Arrive Tsitaire
- In:
Journal of electronic commerce in organizations : the …
16
(
2018
)
4
,
pp. 41-52
Persistent link: https://www.econbiz.de/10011941240
Saved in:
25
The dynamic impacting study of competitive strategies to import retail e-commerce sellers
Zhang, Xuanxuan
- In:
Journal of electronic commerce in organizations : the …
16
(
2018
)
4
,
pp. 53-66
Persistent link: https://www.econbiz.de/10011941251
Saved in:
26
Factors affecting acceptance of the internet as a marketing intelligence tool among sales staff
Foroutan, Neda
;
Esfidani, Mohammad R.
- In:
International journal of electronic customer …
11
(
2017/2018
)
2
,
pp. 142-157
Persistent link: https://www.econbiz.de/10011966913
Saved in:
27
Assessing channel quality to measure customers' outcome in online purchasing
Arsalan Najmi
;
Ahmed, Waqar
- In:
International journal of electronic customer …
11
(
2017/2018
)
2
,
pp. 179-201
Persistent link: https://www.econbiz.de/10011966928
Saved in:
28
An empirical study of factors affecting customer loyalty in e-business : a predictive study in selected states of India
Mackasare, Swapnil
;
Chowdhury, Sanjit Roy
- In:
International journal of electronic customer …
11
(
2017/2018
)
3
,
pp. 203-236
Persistent link: https://www.econbiz.de/10011966932
Saved in:
29
The impact of e-service quality and ease of use of e-customer relationship management : a study of mobile phone services in Jordan
Al-nassar, Bilal Ali Yaseen
- In:
International journal of electronic customer …
13
(
2021
)
2
,
pp. 146-165
Persistent link: https://www.econbiz.de/10012939797
Saved in:
30
Social media marketing and brand loyalty among online shoppers in Anambra State, Nigeria : mediating effect of brand awareness
Ezenwafor, Ebuka Christian
;
Ayodele, Adeola A.
; …
- In:
Journal of electronic commerce in organizations : the …
19
(
2021
)
3
,
pp. 16-27
Persistent link: https://www.econbiz.de/10012605350
Saved in:
31
Effect of influencer marketing on online impulse purchase : the mediating role of consumer-brand engagement
Trivedi, Jay, P.
- In:
Journal of electronic commerce in organizations : the …
19
(
2021
)
3
,
pp. 49-64
Persistent link: https://www.econbiz.de/10012605360
Saved in:
32
The responses of consumers to the online ordering and delivery of meals by restaurants during COVID-19 : a case study of Thai Nguyen City, Vietnam
Dinh Hong Linh
;
Nguyen Dac Dung
;
Tu, Le Minh
;
No Ngoc Son
; …
- In:
Journal of electronic commerce in organizations : the …
19
(
2021
)
3
,
pp. 65-84
Persistent link: https://www.econbiz.de/10012605370
Saved in:
33
Consumer perceptions of factors affecting online shopping behavior : an empirical evidence from foreign students in China
Siyal, Musrat
;
Siyal, Saeed
;
Wu, Jun
;
Debajyoti Pal
; …
- In:
Journal of electronic commerce in organizations : the …
19
(
2021
)
2
,
pp. 1-16
Persistent link: https://www.econbiz.de/10012519972
Saved in:
34
Physician rating websites and use or non-use of a physician after reading these reviews
Fogel, Joshua
;
Wahba, Viviane
- In:
Journal of electronic commerce in organizations : the …
19
(
2021
)
2
,
pp. 55-73
Persistent link: https://www.econbiz.de/10012519981
Saved in:
35
Typology of online reviewers based on their motives for writing online reviews
Tata, Vijay Sai
;
Prashar, Sanjeev
;
Parsad, Chandan
- In:
Journal of electronic commerce in organizations : the …
19
(
2021
)
2
,
pp. 74-88
Persistent link: https://www.econbiz.de/10012519983
Saved in:
36
Enhancing perceived credibility during a pandemic : exploring factors affecting consumer behavioral intention in an online ordering environment
Misra, Richa
;
Srivastava, Shalini
- In:
Journal of electronic commerce in organizations : the …
19
(
2021
)
4
,
pp. 40-63
Persistent link: https://www.econbiz.de/10013186271
Saved in:
37
The detection of fake reviews in bestselling books : exploration and findings
Krishnan, Kavita
;
Wan, Yun
- In:
Journal of electronic commerce in organizations : the …
19
(
2021
)
4
,
pp. 64-79
Persistent link: https://www.econbiz.de/10013186272
Saved in:
38
Understanding how Millennial shoppers decide what to buy : digitally connected unseen journeys
Hall, Angela
;
Towers, Neil
- In:
International journal of retail & distribution management
45
(
2017
)
5
,
pp. 498-517
Persistent link: https://www.econbiz.de/10011706972
Saved in:
39
A study of e-commerce transaction risk assessment model in mobile Internet
Huang, Zhihong
- In:
Journal of electronic commerce in organizations : the …
15
(
2017
)
4
,
pp. 1-10
Persistent link: https://www.econbiz.de/10011763134
Saved in:
40
E-commerce decision model based on auto-learning
Tian, Xin
;
Huang, Yubei
;
Cai, Lu
;
Fang, Hai
- In:
Journal of electronic commerce in organizations : the …
15
(
2017
)
4
,
pp. 57-71
Persistent link: https://www.econbiz.de/10011763323
Saved in:
41
Do channel integration efforts pay-off in terms of online and offline customer loyalty?
Frasquet Deltoro, Marta
;
Miquel, Maria-José
- In:
International journal of retail & distribution management
45
(
2017
)
7/8
,
pp. 859-873
Persistent link: https://www.econbiz.de/10011775727
Saved in:
42
Touching the void : exploring consumer perspectives on touch-enabling technologies in online retailing
Van Kerrebroeck, Helena
;
Willems, Kim
;
Brengman, Malaika
- In:
International journal of retail & distribution management
45
(
2017
)
7/8
,
pp. 892-909
Persistent link: https://www.econbiz.de/10011775740
Saved in:
43
International e-commerce for fashion products : what is the relationship with performance?
Macchion, Laura
;
Moretto, Antonella Maria
;
Caniato, Federico
- In:
International journal of retail & distribution management
45
(
2017
)
9
,
pp. 1011-1031
Persistent link: https://www.econbiz.de/10011791853
Saved in:
44
Creating utilitarian and hedonic value from website quality and online retail performance
Wang, Edward Shih-Tse
- In:
Journal of electronic commerce in organizations : the …
15
(
2017
)
3
,
pp. 1-13
Persistent link: https://www.econbiz.de/10011735114
Saved in:
45
A study of purchase influence and behavioral intention on the adoption of electronic word of mouth (eWOM) systems
Goh, Tiong-Thye
;
Yang, Bing
;
Dai, Xin
;
Jin, Dawei
- In:
Journal of electronic commerce in organizations : the …
15
(
2017
)
3
,
pp. 14-32
Persistent link: https://www.econbiz.de/10011735119
Saved in:
46
A cloud computing-based model of e-commerce adoption for developing countries
Refaat El Said, Ghada
- In:
Journal of electronic commerce in organizations : the …
15
(
2017
)
3
,
pp. 64-82
Persistent link: https://www.econbiz.de/10011735236
Saved in:
47
Stakeholders' views on self-regulation to protect consumers in e-retailing
Ha, Huong
- In:
Journal of electronic commerce in organizations : the …
15
(
2017
)
3
,
pp. 83-103
Persistent link: https://www.econbiz.de/10011735240
Saved in:
48
A maturity model for e-commerce adoption by small and medium enterprises in Indonesia
Triandini, Evi
;
Djunaidy, Arif
;
Siahaan, Daniel
- In:
Journal of electronic commerce in organizations : the …
15
(
2017
)
1
,
pp. 44-58
Persistent link: https://www.econbiz.de/10011654803
Saved in:
49
Understanding the impact of service convenience on customer satisfaction in home delivery : evidence from Pakistan
Mehmood, Syeda Marium
;
Arsalan Najmi
- In:
International journal of electronic customer …
11
(
2017/2018
)
1
,
pp. 23-43
Persistent link: https://www.econbiz.de/10011889860
Saved in:
50
Strategizing SCM-M interface using DeLone and McLean Model of IS Success and Fuzzy Cognitive Maps : perspectives on E-Commerce Success
Shukla, Shekhar
;
Mohanty, B. K.
;
Kumar, Ashwani
- In:
Journal of electronic commerce in organizations : the …
18
(
2020
)
1
,
pp. 59-88
Persistent link: https://www.econbiz.de/10012182752
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