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~isPartOf:"Erfolgsfaktor Emotionalisierung : wie Unternehmen die Herzen der Kunden gewinnen"
~isPartOf:"Journal of business research : JBR"
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Emotion
260
Consumer behaviour
159
Konsumentenverhalten
159
Beziehungsmarketing
54
Relationship marketing
54
Emotions
34
Cognition
32
Kognition
32
Brand management
30
Markenführung
30
Advertising effects
29
Werbewirkung
29
Customer satisfaction
27
Kundenzufriedenheit
27
Brand image
22
Markenimage
22
Dienstleistungsqualität
18
Personality psychology
18
Persönlichkeitspsychologie
18
Service quality
18
Social Web
16
Social web
16
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15
Arbeitsverhalten
14
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14
Advertising
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Werbung
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Beschwerdemanagement
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Complaint management
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Emotional exhaustion
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Online retailing
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Online-Handel
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Septianto, Felix
7
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Arslanagic-Kalajdzic, Maja
4
Folse, Judith Anne Garretson
4
Richard, Marie-Odile
4
Bagozzi, Richard P.
3
Gustafsson, Anders
3
Kadic-Maglajlic, Selma
3
Lervik-Olsen, Line
3
Rutherford, Brian N.
3
Azeem, Muhammad Umer
2
Barnes, Donald C.
2
Bock, Dora E.
2
Caruelle, Delphine
2
Cauberghe, Verolien
2
Chan, Eugene Y.
2
Chiew, Tung Moi
2
Cho, Yoon-na
2
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2
Claeys, An-Sofie
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Das, Gopal
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Ifie, Kemefasu
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Jaramillo, Fernando
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Ketron, Seth
2
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2
Laroche, Michel
2
Lee, Nick
2
Lunardo, Renaud
2
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2
Mazaheri, Ebrahim
2
McKay-Nesbitt, Jane
2
Micevski, Milena
2
Moradi, Masoud
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2
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Erfolgsfaktor Emotionalisierung : wie Unternehmen die Herzen der Kunden gewinnen
Journal of business research : JBR
International journal of hospitality management
172
Journal of retailing and consumer services
152
Journal of business ethics : JOBE
102
Tourism management : research, policies, practice
92
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
87
Psychology & marketing
84
Journal of consumer research : JCR ; an interdisciplinary bimonthly
77
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
74
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
65
Academy of Management journal : AMJ
63
Journal of economic psychology : research in economic psychology and behavioral economics
56
SpringerLink / Bücher
56
Journal of travel and tourism marketing
55
Journal of business and psychology
54
International journal of contemporary hospitality management
49
Journal of behavioral decision making
49
Journal of vocational behavior
49
Journal of hospitality marketing & management
48
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
47
The service industries journal
46
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
45
Journal of economic behavior & organization : JEBO
45
The journal of brand management : an international journal
45
The journal of services marketing
45
Tourism management perspectives : TMP
44
Journal of managerial psychology
42
Human relations
41
Journal of marketing research : JMR
41
Discussion paper series / IZA
39
European journal of marketing : EJM
39
The Academy of Management review : AMR
39
The journal of product & brand management
39
Leadership & organization development journal
37
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
36
Research companion to emotion in organizations
36
Cogent business & management
35
Marketing letters : a journal of research in marketing
34
International journal of consumer studies
31
Journal of marketing management : MM
31
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All
ECONIS (ZBW)
260
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1
Pride in family businesses : authenticity, hubris, and cultural insights
Bernhard, Fabian
- In:
Journal of business research : JBR
176
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014549690
Saved in:
2
I am passionate therefore I am : the interplay between entrepreneurial passion, gender, culture and intentions
Kyriakopoulos, Panagiotis
;
Herbert, Kendall
; …
- In:
Journal of business research : JBR
172
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014544980
Saved in:
3
Playing with emotions : text analysis of emotional tones in gender-casted Children’s media
Setten, Eric
;
Chen, Steven
- In:
Journal of business research : JBR
175
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014549479
Saved in:
4
Empathic voice assistants : enhancing consumer responses in voice commerce
Mari, Alex
;
Mandelli, Andreina
;
Algesheimer, René
- In:
Journal of business research : JBR
175
(
2024
),
pp. 1-22
Persistent link: https://www.econbiz.de/10014549574
Saved in:
5
The effect of message framing on young adult consumers' sustainable fashion consumption : the role of anticipated emotions and perceived ethicality
Grappi, Silvia
;
Bergianti, Francesca
;
Gabrielli, Veronica
; …
- In:
Journal of business research : JBR
170
(
2024
),
pp. 1-17
Persistent link: https://www.econbiz.de/10014535026
Saved in:
6
Emotional arousal in customer experience : a dynamic view
Caruelle, Delphine
;
Shams, Poja
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
170
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014535197
Saved in:
7
Leveraging online selling through social media influencers
Shuqair, Saleh
;
Filieri, Raffaele
;
Viglia, Giampaolo
; …
- In:
Journal of business research : JBR
171
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014536195
Saved in:
8
The effect of different types of virtual influencers on consumers' emotional attachment
Yan, Ji
;
Xia, Senmao
;
Jiang, Amanda
;
Lin, Zhibin
- In:
Journal of business research : JBR
177
(
2024
),
pp. 1-21
Persistent link: https://www.econbiz.de/10014552002
Saved in:
9
Understanding the desire for green consumption : norms, emotions, and attitudes
Nascimento, Jorge
;
Loureiro, Sandra Maria Correia
- In:
Journal of business research : JBR
178
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014552014
Saved in:
10
On the antipodes of love and hate : the conception and measurement of brand polarization
Osuna Ramírez, Sergio Andrés
;
Veloutsou, Cleopatra
; …
- In:
Journal of business research : JBR
179
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014555852
Saved in:
11
Social Executives' emotions and firm value : an empirical study enhanced by cognitive analytics
Wang, Qiping
;
Lau, Raymond Yiu Keung
;
Xie, Haoran
;
Liu, …
- In:
Journal of business research : JBR
175
(
2024
),
pp. 1-17
Persistent link: https://www.econbiz.de/10014549661
Saved in:
12
Render good for evil? : the relationship between customer mistreatment and customer-oriented citizenship behavior
Ni, Dan
;
Liu, Xin
;
Zheng, Xiaoming
- In:
Journal of business research : JBR
170
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014535957
Saved in:
13
Self-construals and health communications : the persuasive roles of guilt and shame
Chan, Eugene Y.
;
Septianto, Felix
- In:
Journal of business research : JBR
170
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014535965
Saved in:
14
Why and when expatriates' experiences of daily meaningful work facilitate life satisfaction : the roles of positive affect and calling
Cai, Yahua
;
Zheng, Weili
;
Wang, Yu
;
Li, Xiang
;
You, Shuyang
- In:
Journal of business research : JBR
174
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014549016
Saved in:
15
Passion as process : three perspectives on entrepreneurial passion and an integrated path forward
Schwarte, Ying
;
Song, Yue
;
Hunt, Richard A.
;
Lohrke, …
- In:
Journal of business research : JBR
156
(
2023
),
pp. 1-31
Persistent link: https://www.econbiz.de/10013534218
Saved in:
16
When and how workplace ostracism leads to interpersonal deviance : the moderating effects of self-control and negative affect
Hua, Changhua
;
Zhao, Li
;
He, Qile
;
Chen, Ziguang
- In:
Journal of business research : JBR
156
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013534296
Saved in:
17
Emotions and food waste behavior : do habit and facilitating conditions matter?
Jabeen, Fauzia
;
Dhir, Amandeep
;
Islam, Nazrul
;
Talwar, …
- In:
Journal of business research : JBR
155
(
2023
)
2
,
pp. 1-11
Persistent link: https://www.econbiz.de/10013492749
Saved in:
18
An empirical examination of human brand authenticity as a driver of brand love
Osorio, Maria Lucila
;
Centeno, Edgar
;
Cambra-Fierro, Jesus
- In:
Journal of business research : JBR
165
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014332150
Saved in:
19
Fostering a salesperson's team identification : an investigation into the effects of leader-follower emotional intelligence congruence from a person-environment fit perspective
Gao, Zhonghua
;
Zhao, Chen
;
Liu, Yonghong
- In:
Journal of business research : JBR
158
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014280366
Saved in:
20
Navigating institutional complexity through emotion work : the case of Italian consumers adapting to a ketogenic diet
Coriolani, Matteo
- In:
Journal of business research : JBR
158
(
2023
),
pp. 1-17
Persistent link: https://www.econbiz.de/10014280400
Saved in:
21
Preference for partner or servant brand roles depends on consumers' power distance belief
Van Esch, Patrick
;
Cui, Yuanyuan
;
Sledge, April
;
Das, Gopal
- In:
Journal of business research : JBR
162
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014302557
Saved in:
22
How to build a brand-oriented family firm : the impact of socioemotional wealth (SEW) dimensions
Temprano-García, Víctor
;
Pérez-Fernández, Hector
; …
- In:
Journal of business research : JBR
163
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014303756
Saved in:
23
Is strong more vulnerable? : an empirical investigation of psychological contract formation, violation, and customer reactions
Su, Lishan
;
Laczniak, Russell N.
;
Walker, Doug
;
Raju, Sekar
- In:
Journal of business research : JBR
168
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014434841
Saved in:
24
From self-avoidance to help others : exploring why and when feedback avoiding behavior promotes volunteering
Zhu, Yu
;
Nong, Meilan
;
Mei, Wenjuan
;
Wang, Yanfei
- In:
Journal of business research : JBR
166
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014375121
Saved in:
25
Footwear consumer behavior : the influence of stimuli on emotions and decision making
Juárez-Varón, David
;
Mengual-Recuerda, Ana
;
Capatina, …
- In:
Journal of business research : JBR
164
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014304052
Saved in:
26
High on bitcoin : evidence of emotional contagion in the YouTube crypto influencer space
Meyer, Eva Andrea
;
Sandner, Philipp
;
Cloutier, Bernard
; …
- In:
Journal of business research : JBR
164
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014304092
Saved in:
27
Measuring brand hate in a cross-cultural context : Emic and Etic scale development and validation
Akrout, Houcine
;
Mrad, Mona
- In:
Journal of business research : JBR
154
(
2023
),
pp. 1-19
Persistent link: https://www.econbiz.de/10013468640
Saved in:
28
The effect of image richness on customer engagement : evidence from Sina Weibo
Zhao, Lu
;
Zhang, Mingli
;
Ming, Yaxin
;
Niu, Tao
;
Wang, Yu
- In:
Journal of business research : JBR
154
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013468679
Saved in:
29
The language and social behavior of innovators
Colladon, Andrea Fronzetti
;
Toschi, Laura
;
Ughetto, Elisa
; …
- In:
Journal of business research : JBR
154
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013468683
Saved in:
30
Your heart is where your treasure is : family chairman and tax avoidance in family-controlled firms
Cao, Feng
;
Li, Sifei
;
Dai, Ming
;
Li, Jing
- In:
Journal of business research : JBR
154
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013468690
Saved in:
31
Struck by a cupid's arrow : the conjuring bliss and sinister shades of employee workplace romance
Anand, Amitabh
;
Doll, Jessica L.
;
Centobelli, Piera
; …
- In:
Journal of business research : JBR
154
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013468709
Saved in:
32
The consequences of collaborative overload : a long-term investigation of helping behavior
Kim, Andrea
;
Kim, Youngsang
;
Cho, Younsung
- In:
Journal of business research : JBR
154
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013468760
Saved in:
33
Service failures in times of crisis : an analysis of eWOM emotionality
Gerrath, Maximilian H. E. E.
;
Mafael, Alexander
; …
- In:
Journal of business research : JBR
154
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013468762
Saved in:
34
Differential effects of analytical versus emotional rhetorical style on review helpfulness
Moradi, Masoud
;
Dass, Mayukh
;
Kumar, Piyush
- In:
Journal of business research : JBR
154
(
2023
),
pp. 1-18
Persistent link: https://www.econbiz.de/10013468771
Saved in:
35
Impacts of consumer cognitive process to ascertain online fake review : a cognitive dissonance theory approach
Chatterjee, Sheshadri
;
Chaudhuri, Ranjan
;
Kumar, Ajay
; …
- In:
Journal of business research : JBR
154
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013468809
Saved in:
36
The perceived CSR-innovative behavior conundrum : towards unlocking the socio-emotional black box
Pasricha, Palvi
;
Nivedhitha, K. S.
;
Raghuvanshi, Juhi
- In:
Journal of business research : JBR
161
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014288852
Saved in:
37
The influence of negative emotions on brand trust and intention to share cause-related posts : a neuroscientific study
Bigné Alcañiz, J. Enrique
;
Ruiz Mafe, Carla
; …
- In:
Journal of business research : JBR
157
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014229560
Saved in:
38
Do consumers stick with good-looking broadcasters? : the mediating and moderating mechanisms of motivation and emotion
Dang, Van Thac
;
Tan Vo Thanh
;
Thinh Truong Vu
;
Wang, …
- In:
Journal of business research : JBR
156
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013534166
Saved in:
39
Overt and covert customer data collection in online personalized advertising : the role of user emotions
Grigorios, Lamprinakos
;
Magrizos, Solon
;
Kostopoulos, …
- In:
Journal of business research : JBR
141
(
2022
),
pp. 308-320
Persistent link: https://www.econbiz.de/10013168057
Saved in:
40
Consumer stockpiling under the impact of a global disaster : the evolution of affective and cognitive motives
Ahmadi, Iman
;
Habel, Johannes
;
Jia, Miaolai
;
Wei, Sarah
- In:
Journal of business research : JBR
142
(
2022
),
pp. 56-71
Persistent link: https://www.econbiz.de/10013168104
Saved in:
41
How creative cute characters affect purchase intention
Chen, Cheih-Ying
;
Huarng, Kun-Huang
;
Izquierdo …
- In:
Journal of business research : JBR
142
(
2022
),
pp. 211-220
Persistent link: https://www.econbiz.de/10013168131
Saved in:
42
Sentiment change and negative herding : evidence from microblogging and news
Kim, Jikyung
;
Dong, Hang
;
Choi, Jeonghye
;
Chang, Sue Ryung
- In:
Journal of business research : JBR
142
(
2022
),
pp. 364-376
Persistent link: https://www.econbiz.de/10013168299
Saved in:
43
Disgust predicts charitable giving : the role of empathy
Chan, Eugene Y.
;
Septianto, Felix
- In:
Journal of business research : JBR
142
(
2022
),
pp. 946-956
Persistent link: https://www.econbiz.de/10013169474
Saved in:
44
The effect of emotional positivity of brand-generated social media messages on consumer attention and information sharing
Oliveira, João S.
;
Ifie, Kemefasu
;
Sykora, Martin
; …
- In:
Journal of business research : JBR
140
(
2022
),
pp. 49-61
Persistent link: https://www.econbiz.de/10013040651
Saved in:
45
"We go together" : understanding social cause-related purchase intentions of young adults
Arslanagic-Kalajdzic, Maja
;
Kadic-Maglajlic, Selma
; …
- In:
Journal of business research : JBR
140
(
2022
),
pp. 130-142
Persistent link: https://www.econbiz.de/10013040656
Saved in:
46
Examining the role of consumer impulsiveness in multiple app usage behavior among mobile shoppers
Chopdar, Prasanta Kr.
;
Paul, Justin
;
Korfiatis, Nikolaos
; …
- In:
Journal of business research : JBR
140
(
2022
),
pp. 657-669
Persistent link: https://www.econbiz.de/10013040732
Saved in:
47
Is cyber anxiety signaling useful? : an examination of leader's emotional and behavioral reactions
Liu, Pei
;
Li, Xin
;
Liu, Nan
;
Ma, Yu
;
Wang, Xiaotian
; …
- In:
Journal of business research : JBR
146
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013271367
Saved in:
48
Serious games for managers : creating cognitive, financial, technological, social, and emotional value in in-service training
Allal-Chérif, Oihab
;
Lombardo, Evelyne
;
Jaotombo, Franck
- In:
Journal of business research : JBR
146
(
2022
),
pp. 166-175
Persistent link: https://www.econbiz.de/10013271387
Saved in:
49
The dual threat of COVID-19 to health and job security : exploring the role of mindfulness in sustaining frontline employee-related outcomes
Xie, Junyi
;
Ifie, Kemefasu
;
Gruber, Thorsten
- In:
Journal of business research : JBR
146
(
2022
),
pp. 216-227
Persistent link: https://www.econbiz.de/10013271391
Saved in:
50
Beyond anger : a neutralization perspective of customer revenge
Yang, Chaofan
;
Sun, Yongqiang
;
Shen, Xiao-Liang
- In:
Journal of business research : JBR
146
(
2022
),
pp. 363-374
Persistent link: https://www.econbiz.de/10013271411
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