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~isPartOf:"International journal of business performance and supply chain modelling : IJBPSCM"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
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Dahlgaard, Jens Jörn
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International journal of business performance and supply chain modelling : IJBPSCM
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
International journal of production research
158
The international journal of productivity and performance management : IJPPM
146
International journal of production economics
120
Public performance & management review
110
Benchmarking : an international journal ; BIJ
101
International journal of productivity and quality management : IJPQM
90
Journal of business research : JBR
90
SpringerLink / Bücher
87
The international journal of productivity and performance management
78
Omega : the international journal of management science
75
Measuring business excellence : the journal of organizational performance management
68
European journal of operational research : EJOR
61
International journal of hospitality management
57
International journal of quality & reliability management
55
Management accounting research
53
Journal of management accounting research : JMAR
51
International journal of business excellence
50
International journal of business performance management
49
Journal of business ethics : JOBE
49
Industrial marketing management : the international journal for industrial and high-tech firms
48
International journal of services and operations management
48
The service industries journal
48
Business process management journal
47
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
47
The journal of alternative investments
46
International journal of logistics systems and management
44
Journal of banking & finance
44
International public management journal
42
Public management review
42
International journal of project management : the journal of The International Project Management Association
41
Total quality management & business excellence
41
The journal of portfolio management : JPM
40
Controlling : Zeitschrift für erfolgsorientierte Unternehmenssteuerung
39
The accounting review : a publication of the American Accounting Association
39
Supply chain management : an international journal
38
Tourism management : research, policies, practice
37
Advances in management accounting : a research annual
36
Cogent business & management
35
Journal of accounting & organizational change
35
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ECONIS (ZBW)
95
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1
Improving delivery performance for gamma distributed delivery time
Bushuev, Maxim A.
;
Guiffrida, Alfred L.
- In:
International journal of business performance and …
10
(
2019
)
3
,
pp. 195-214
Persistent link: https://www.econbiz.de/10012138521
Saved in:
2
Developing a performance management model for the implementation of TQM practices in public education centres
Mateos-Ronco, Alicia
;
Hernández Mezquida, José Manuel
- In:
Total quality management & business excellence : an …
29
(
2018
)
5
,
pp. 546-579
Persistent link: https://www.econbiz.de/10011854098
Saved in:
3
Testing the EFQM model as a framework to measure a company's procurement performance
Belvedere, Valeria
;
Grando, Alberto
;
Legenvre, Hervé
- In:
Total quality management & business excellence : an …
29
(
2018
)
6
,
pp. 633-651
Persistent link: https://www.econbiz.de/10011854122
Saved in:
4
Developing a performance evaluation matrix to enhance the learner satisfaction of an e-learning system
Yu, Chun-Min
;
Chang, Huo-Tsan
;
Chen, Kuen-Suan
- In:
Total quality management & business excellence : an …
29
(
2018
)
7
,
pp. 727-745
Persistent link: https://www.econbiz.de/10011883962
Saved in:
5
Total quality management and performance management systems : team players or lonely riders?
Peljhan, Darja
;
Marc, Mojca
- In:
Total quality management & business excellence : an …
29
(
2018
)
8
,
pp. 920-940
Persistent link: https://www.econbiz.de/10011884027
Saved in:
6
A Quality Scorecard for the era of Industry 4.0
Shin, Wan Seon
;
Dahlgaard, Jens Jörn
;
Dahlgaard-Park, Su Mi
- In:
Total quality management & business excellence : an …
29
(
2018
)
9
,
pp. 959-976
Persistent link: https://www.econbiz.de/10011918717
Saved in:
7
Developing an instrument to measure lean manufacturing maturity and its relationship with operational performance
Bento, Graziela dos Santos
;
Tontini, Gérson
- In:
Total quality management & business excellence : an …
29
(
2018
)
9
,
pp. 977-995
Persistent link: https://www.econbiz.de/10011918735
Saved in:
8
Understanding the relationship between effectiveness and outcome indicators to improve quality in healthcare
Cinaroglu, Songul
;
Baser, Onur
- In:
Total quality management & business excellence : an …
29
(
2018
)
11
,
pp. 1294-1311
Persistent link: https://www.econbiz.de/10011918971
Saved in:
9
Measuring the impact of soft and hard quality practices on service innovation and organisational performance
Khan, Bilal Ahmad
;
Naeem, Hummayoun
- In:
Total quality management & business excellence : an …
29
(
2018
)
12
,
pp. 1402-1426
Persistent link: https://www.econbiz.de/10011919000
Saved in:
10
Business excellence : the managerial and value-creation efficiencies of the insurance companies
Mohammad Nourani
;
Devadason, Evelyn
;
Kweh, Qian Long
; …
- In:
Total quality management & business excellence : an …
28
(
2017
)
8
,
pp. 879-896
Persistent link: https://www.econbiz.de/10011977063
Saved in:
11
Impact of total quality services on financial performance : role of service profit chain
Jyoti, Jeevan
;
Kour, Sumeet
;
Sharma, Jyoti
- In:
Total quality management & business excellence : an …
28
(
2017
)
8
,
pp. 897-929
Persistent link: https://www.econbiz.de/10011977067
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12
A comparative study of ordinary and fastidious customers' priorities in service quality dimensions
Dabestani, Reza
;
Shahin, Arash
;
Shirouyehzad, Hadi
; …
- In:
Total quality management & business excellence : an …
28
(
2017
)
3/4
,
pp. 331-350
Persistent link: https://www.econbiz.de/10011723613
Saved in:
13
Dynamic network performance evaluation of general insurance companies: an insight into risk management committee structure
Kuo, Kuo-Cheng
;
Kweh, Qian Long
;
Ting, Irene Wei Kiong
; …
- In:
Total quality management & business excellence : an …
28
(
2017
)
5/6
,
pp. 542-558
Persistent link: https://www.econbiz.de/10011723717
Saved in:
14
Towards excellence in public administration : organisation theory-based performance management model
Tomaževič, Nina
;
Tekavčič, Metka
;
Peljhan, Darja
- In:
Total quality management & business excellence : an …
28
(
2017
)
5/6
,
pp. 578-599
Persistent link: https://www.econbiz.de/10011723733
Saved in:
15
Effects of contextual variables on quality and performance
Tarí, Juan José
;
Muhammad Madi Bin Abdullah
- In:
Total quality management & business excellence : an …
28
(
2017
)
1/2
,
pp. 190-204
Persistent link: https://www.econbiz.de/10011730262
Saved in:
16
Measuring service quality in telematics service : development and validation of multidimensional TeleServQ scale
He, Zhen
;
Yang, Xiaoxi
;
Wang, Weicheng
;
Zhang, Min
- In:
Total quality management & business excellence : an …
28
(
2017
)
10
,
pp. 1166-1182
Persistent link: https://www.econbiz.de/10011778137
Saved in:
17
Surveying the effects of CKMP of strategic managers on supply chain performance in Iran oil industry
Taher, Mahdi Abbas
;
Bandarian, Reza
;
Moghadam, …
- In:
International journal of business performance and …
9
(
2017
)
1
,
pp. 28-41
Persistent link: https://www.econbiz.de/10011792643
Saved in:
18
Supply chain performance improvement within collaborative product development environment
Hasan, Syed Mehmood
;
Khan, Sharfuddin Ahmed
;
Shah, Satya
- In:
International journal of business performance and …
9
(
2017
)
4
,
pp. 261-279
Persistent link: https://www.econbiz.de/10011860546
Saved in:
19
Development and validation of a measurement instrument for assessing quality management practices in hospitals : an exploratory study
Xiong, Jingjing
;
He, Zhen
;
Ke, Ben
;
Zhang, Min
- In:
Total quality management & business excellence : an …
27
(
2016
)
5/6
,
pp. 465-478
Persistent link: https://www.econbiz.de/10011579814
Saved in:
20
Impact of quality management practices on quality performance and financial performance : evidence from Indian manufacturing companies
Parvadavardini, S.
;
Vivek, N.
;
Devadasan, S. R.
- In:
Total quality management & business excellence : an …
27
(
2016
)
5/6
,
pp. 507-530
Persistent link: https://www.econbiz.de/10011579838
Saved in:
21
High-performance work practices and organisational performance in small firms : the role of guanxi
Yen, Yu-Fang
;
Wang, Hsing-Kuo
;
Kao, William
- In:
Total quality management & business excellence : an …
27
(
2016
)
5/6
,
pp. 628-646
Persistent link: https://www.econbiz.de/10011580313
Saved in:
22
A modelling framework for improving supply chain delivery performance
Ngniatedema, Thomas
;
Chen, Lihua
;
Guiffrida, Alfred L.
- In:
International journal of business performance and …
8
(
2016
)
2
,
pp. 79-96
Persistent link: https://www.econbiz.de/10011643205
Saved in:
23
Assessment of supply chain readiness for transformation
Aqlan, Faisal
;
Lam, Sarah S.
;
Ramakrishnan, Sreekanth
- In:
International journal of business performance and …
8
(
2016
)
3
,
pp. 181-200
Persistent link: https://www.econbiz.de/10011643230
Saved in:
24
Implementing the balanced scorecard : its effect on the job environment
Calerón Molina, Miguel Ángel
;
Palacios Florencio, Beatriz
- In:
Total quality management & business excellence : an …
27
(
2016
)
1/2
,
pp. 81-96
Persistent link: https://www.econbiz.de/10011555093
Saved in:
25
Key performance indicators measurement in service business : a fuzzy VIKOR approach
Sofiyabadi, Javad
;
Kolahi, Bahare
;
Valmohammadi, Changiz
- In:
Total quality management & business excellence : an …
27
(
2016
)
9/10
,
pp. 1028-1042
Persistent link: https://www.econbiz.de/10011687818
Saved in:
26
Learning to create value through the ‘balanced scorecard' model : an empirical study
Perramon, Jordi
;
Rocafort, Alfredo
;
Bagur-Femenías, …
- In:
Total quality management & business excellence : an …
27
(
2016
)
9/10
,
pp. 1121-1139
Persistent link: https://www.econbiz.de/10011687859
Saved in:
27
A performance measurement framework for service-oriented marketing
Hauer, Georg
;
Kroll, Julia
;
Yen, David C.
;
Chen, Patrick S.
- In:
Total quality management & business excellence : an …
27
(
2016
)
11/12
,
pp. 1373-1395
Persistent link: https://www.econbiz.de/10011648457
Saved in:
28
TQM in public administration organisations : an application of data envelopment analysis in the police service
Tomaževič, Nina
;
Seljak, Janko
;
Aristovnik, Aleksander
- In:
Total quality management & business excellence : an …
27
(
2016
)
11/12
,
pp. 1396-1412
Persistent link: https://www.econbiz.de/10011648478
Saved in:
29
Do quality costs still matter?
Raßfeld, Colin
;
Behmer, Falk
;
Dürlich, Marie
;
Jochem, …
- In:
Total quality management & business excellence : an …
26
(
2015
)
9/10
,
pp. 1071-1082
Persistent link: https://www.econbiz.de/10011440804
Saved in:
30
Perception gap and its impact on supply chain performance
Lu, Dawei
;
Ertek, Gürdal
- In:
International journal of business performance and …
7
(
2015
)
2
,
pp. 122-140
Persistent link: https://www.econbiz.de/10011520666
Saved in:
31
Determining critical service quality from the view of performance influence
Wang, Kung-Jeng
;
Chang, Tsang-Chuan
;
Chen, Kuen-Suan
- In:
Total quality management & business excellence : an …
26
(
2015
)
3/4
,
pp. 368-384
Persistent link: https://www.econbiz.de/10011300174
Saved in:
32
Supply chain performance measurement system : an overview
Charkha, Pranav G.
;
Jaju, Santosh B.
- In:
International journal of business performance and …
6
(
2014
)
1
,
pp. 40-60
Persistent link: https://www.econbiz.de/10010390803
Saved in:
33
Quality management and a balanced scorecard as supporting frameworks for a new management model and organisational change
Pimentel, Luís
;
Major, Maria João
- In:
Total quality management & business excellence : an …
25
(
2014
)
7
,
pp. 763-775
Persistent link: https://www.econbiz.de/10010393824
Saved in:
34
A business process management capabilities perspective on organisation performance
Wong, Wai Peng
;
Tseng, Ming-lang
;
Tan, Kim Hua
- In:
Total quality management & business excellence : an …
25
(
2014
)
6
,
pp. 602-617
Persistent link: https://www.econbiz.de/10010336188
Saved in:
35
Special issue: Excellence models, TQM, and performance
Dahlgaard, Jens Jörn
(
contributor
)
-
2014
Persistent link: https://www.econbiz.de/10010336620
Saved in:
36
Towards an extended set of production line performance indicators
Vasiljevic, Dragan
;
Trukulja, Zorica
;
Danilovic, Milos
- In:
Total quality management & business excellence : an …
25
(
2014
)
6
,
pp. 618-634
Persistent link: https://www.econbiz.de/10010336632
Saved in:
37
Re-balancing the excellence frameworks with individualistic logic
Fan, Xuemei
;
Lu, Dawei
- In:
Total quality management & business excellence : an …
25
(
2014
)
5
,
pp. 478-493
Persistent link: https://www.econbiz.de/10010259272
Saved in:
38
Using work stress measurement to develop and implement a TQM programme : a case of counter clerks in Serbian Post
Dobrodolac, Momčilo
;
Marković, Dejan
; …
- In:
Total quality management & business excellence : an …
25
(
2014
)
11
,
pp. 1262-1279
Persistent link: https://www.econbiz.de/10010468799
Saved in:
39
Refining the relationship between attribute performance and customer satisfaction in the Chinese hospitality industry
Zhang, Zili
;
Jiang, Minghui
;
Li, Xiangyang
- In:
Total quality management & business excellence : an …
24
(
2013
)
12
,
pp. 1364-1375
Persistent link: https://www.econbiz.de/10010208033
Saved in:
40
Effective implementation for introducing ISO/TS 16949 in semiconductor manufacturing industries
Pai, Fan-yun
;
Yeh, Tsu-ming
- In:
Total quality management & business excellence : an …
24
(
2013
)
4
,
pp. 462-478
Persistent link: https://www.econbiz.de/10009752071
Saved in:
41
Quality cost management support system : an effective tool for organisational performance improvement
Lari, Alireza
;
Asllani, Arben
- In:
Total quality management & business excellence : an …
24
(
2013
)
4
,
pp. 432-451
Persistent link: https://www.econbiz.de/10009752073
Saved in:
42
From ISO quality standards to an integrated management system : an implementation process in SME
Garengo, Patrizia
;
Biazzo, Stefano
- In:
Total quality management & business excellence : an …
24
(
2013
)
3
,
pp. 310-335
Persistent link: https://www.econbiz.de/10009752093
Saved in:
43
Assessing supply chain financial performance using DEA modelling
Tsolas, Ioannis E.
- In:
International journal of business performance and …
5
(
2013
)
3
,
pp. 258-271
Persistent link: https://www.econbiz.de/10010125946
Saved in:
44
An empirical exploration of supply chain design factors and their influence on supply chain performance
Sharma, Satyendra Kumar
;
Bhat, Anil K.
- In:
International journal of business performance and …
5
(
2013
)
3
,
pp. 239-257
Persistent link: https://www.econbiz.de/10010125948
Saved in:
45
Supply chain performance monitoring using Bayesian network
Maleki, Meysam
;
Machado, Virgílio António Cruz
- In:
International journal of business performance and …
5
(
2013
)
2
,
pp. 177-197
Persistent link: https://www.econbiz.de/10010125954
Saved in:
46
Service quality measurement of the public distribution system in the food grains supply chain
Paulrajan, Rajkumar
- In:
International journal of business performance and …
5
(
2013
)
2
,
pp. 131-147
Persistent link: https://www.econbiz.de/10010125961
Saved in:
47
Performance measurement system of supply chain : an empirical study
Ramaa, A.
;
Subramanya, K. N.
;
Rangaswamy, T. M.
- In:
International journal of business performance and …
5
(
2013
)
4
,
pp. 343-360
Persistent link: https://www.econbiz.de/10010360165
Saved in:
48
Developing supply chain evaluation framework through performance assessment approach
Tewari, Sumant Kumar
;
Misra, Madhvendra
- In:
International journal of business performance and …
5
(
2013
)
1
,
pp. 28-45
Persistent link: https://www.econbiz.de/10009721049
Saved in:
49
Evaluating organisational performance during crises : a multi-dimensional framework
Wang, Wei-tsong
- In:
Total quality management & business excellence : an …
23
(
2012
)
6
,
pp. 673-688
Persistent link: https://www.econbiz.de/10009572333
Saved in:
50
Towards business excellence in the hospitality industry : a case for 3-, 4-, and 5-star hotels in Iran
Arasli, Huseyin
- In:
Total quality management & business excellence : an …
23
(
2012
)
5
,
pp. 573-590
Persistent link: https://www.econbiz.de/10009572343
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