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Robot
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6
Dienstleistungsqualität
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Journal of business research : JBR
International journal of production research
72
Technological forecasting & social change : an international journal
45
International journal of hospitality management
31
European journal of operational research : EJOR
30
Discussion paper series / IZA
29
NBER working paper series
23
Computers & operations research : and their applications to problems of world concern ; an international journal
21
Discussion paper
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IZA Discussion Paper
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GLO discussion paper
16
Journal of retailing and consumer services
15
Springer eBook Collection
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CESifo working papers
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Discussion papers / CEPR
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13
Working paper / National Bureau of Economic Research, Inc.
12
International journal of contemporary hospitality management
11
Journal of service research
11
Transportation research / E : an international journal
11
Working paper
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Electronic markets : EM ; the international journal of electronic commerce and business media
10
International journal of production economics
10
Journal of emerging technologies in Accounting
10
Journal of hospitality marketing & management
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NBER Working Paper
10
RIETI discussion paper series
10
Tourism management perspectives : TMP
9
Economics letters
8
Service business
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Working paper series / United Nations University, UNU-MERIT
8
CESifo Working Paper
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International journal of technology management : IJTM
7
Tourism management : research, policies, practice
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Economic modelling
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Economics of innovation and new technology
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European journal of industrial engineering : EJIE
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Hohenheim discussion papers in business, economics and social sciences
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JRC working papers series on labour, education and technology
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Journal of organizational change management
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ECONIS (ZBW)
23
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23
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1
Unintended consequences of humanoid service robots : a case study of public service organizations
Wang, Yazhu Maggie
;
Matook, Sabine
;
Dennis, Alan
- In:
Journal of business research : JBR
174
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014549165
Saved in:
2
Automated social presence in AI : avoiding consumer psychological tensions to improve service value
Flavián Blanco, Carlos
;
Belk, Russell W.
;
Belanche, Daniel
- In:
Journal of business research : JBR
175
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014549581
Saved in:
3
Implementing artificial intelligence empowered financial advisory services : a literature review and critical research agenda
Zhu, Hui
;
Vigren, Olli
;
Söderberg, Inga-Lill
- In:
Journal of business research : JBR
174
(
2024
),
pp. 1-18
Persistent link: https://www.econbiz.de/10014549125
Saved in:
4
Partner or servant? : the influence of robot role positioning on consumers' brand evaluations
Teng, Lefa
;
Sun, Chuluo
;
Chen, Yifei
;
Lever, Michael W.
; …
- In:
Journal of business research : JBR
180
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014556466
Saved in:
5
The blame shift : robot service failures hold service firms more accountable
Ryoo, Yuhosua
;
Jeon, Yongwoog
;
Kim, WooJin
- In:
Journal of business research : JBR
171
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014535999
Saved in:
6
Disruptive technologies : how to influence price sensitivity triggering consumers' behavioural beliefs
Erdmann, Anett
;
Mas, José Manuel
;
Obesso, María …
- In:
Journal of business research : JBR
158
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014281169
Saved in:
7
Artificial intelligence to manage workplace bullying
Obesso, María Mercedes de
;
Pérez Rivero, Carlos Alberto
; …
- In:
Journal of business research : JBR
160
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014299305
Saved in:
8
Robots and firm innovation : evidence from Chinese manufacturing
Wang, Lei
;
Zhou, Yahong
;
Chiao, Benjamin
- In:
Journal of business research : JBR
162
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014301846
Saved in:
9
Organizational frontlines in the digital age : the Consumer-Autonomous Technology-Worker (CAW) framework
Doorn, Jenny van
;
Smailhodzic, Edin
;
Puntoni, Stefano
; …
- In:
Journal of business research : JBR
164
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014304033
Saved in:
10
Appropriate service robots in exchange and communal relationships
Chang, Woojung
;
Kim, Kyoungmi
- In:
Journal of business research : JBR
141
(
2022
),
pp. 462-474
Persistent link: https://www.econbiz.de/10013168036
Saved in:
11
Why is your company not robotic? : the technology and human capital needed by firms to become robotic
Ballestar, María Teresa
;
García-Lazaro, Aida
;
Sainz, Jorge
- In:
Journal of business research : JBR
142
(
2022
),
pp. 328-343
Persistent link: https://www.econbiz.de/10013168294
Saved in:
12
The role of the human-robot interaction in consumers' acceptance of humanoid retail service robots
Song, Christina Soyoung
;
Kim, Youn-Kyung
- In:
Journal of business research : JBR
146
(
2022
),
pp. 489-503
Persistent link: https://www.econbiz.de/10013271433
Saved in:
13
Trust in humanoid robots in footwear stores : a large-N crisp-set qualitative comparative analysis (csQCA) model
Song, Christina Soyoung
;
Kim, Youn -Kyung
;
Jo, Bruce W.
; …
- In:
Journal of business research : JBR
152
(
2022
),
pp. 251-264
Persistent link: https://www.econbiz.de/10013493982
Saved in:
14
From stopping to shopping : an observational study comparing a humanoid service robot with a tablet service kiosk to attract and convert shoppers
Brengman, Malaika
;
Gauquier, Laurens de
;
Willems, Kim
; …
- In:
Journal of business research : JBR
134
(
2021
),
pp. 263-274
Persistent link: https://www.econbiz.de/10012643754
Saved in:
15
Understanding consumers' acceptance of automated technologies in service encounters : drivers of digital voice assistants adoption
Fernandes, Teresa
;
Oliveira, Elisabete
- In:
Journal of business research : JBR
122
(
2021
),
pp. 180-191
Persistent link: https://www.econbiz.de/10012420391
Saved in:
16
Diffusion of industrial robotics and inclusive growth : labour market evidence from cross country data
Fu, Xiaoqing
;
Bao, Qun
;
Xie, Hongjun
;
Fu, Xiaolan
- In:
Journal of business research : JBR
122
(
2021
),
pp. 670-684
Persistent link: https://www.econbiz.de/10012420463
Saved in:
17
Artificial intelligence and robotics : shaking up the business world and society at large
Haenlein, Michael
;
Kaplan, Andreas M.
- In:
Journal of business research : JBR
124
(
2021
),
pp. 405-407
Persistent link: https://www.econbiz.de/10012493908
Saved in:
18
Preserving the legacy : why do professional soccer clubs (not) adopt innovative process technologies? : a grounded theory study
Plattfaut, Ralf
;
Koch, Julian
- In:
Journal of business research : JBR
136
(
2021
),
pp. 237-250
Persistent link: https://www.econbiz.de/10012663269
Saved in:
19
Rising with the machines : A sociotechnical framework for bringing artificial intelligence into the organization
Makarius, Erin E.
;
Mukherjee, Debmalya
;
Fox, Joseph D.
; …
- In:
Journal of business research : JBR
120
(
2020
),
pp. 262-273
Persistent link: https://www.econbiz.de/10012417127
Saved in:
20
Knowledge, robots and productivity in SMEs : explaining the second digital wave
Ballestar, María Teresa
;
Díaz-Chao, Ángel
;
Sainz, Jorge
- In:
Journal of business research : JBR
108
(
2020
),
pp. 119-131
Persistent link: https://www.econbiz.de/10012174958
Saved in:
21
Robot will take your job : innovation for an era of artificial intelligence
Rampersad, Giselle
- In:
Journal of business research : JBR
116
(
2020
),
pp. 68-74
Persistent link: https://www.econbiz.de/10012257540
Saved in:
22
Research note : machinery, manumission, and economic machinations
Edwards, David J.
;
Pärn, Erika
;
Love, Peter
; …
- In:
Journal of business research : JBR
70
(
2017
),
pp. 391-394
Persistent link: https://www.econbiz.de/10011620525
Saved in:
23
Improving productivity using a multi-objective optimization of robotic trajectory planning
Llopis-Albert, Carlos
;
Rubio, Francisco
;
Valero, Francisco
- In:
Journal of business research : JBR
68
(
2015
)
7
,
pp. 1429-1431
Persistent link: https://www.econbiz.de/10011297942
Saved in:
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